Qureos Mentor

Advantage Health Centers

<div><div>Salary range start - $17-$20 per hour</div>
<div></div><div><b>OVERVIEW:</b></div>
<div>Under direction, responsible for performing a variety of medical/dental front office administrative tasks essential for managing the business aspects of the practice.</div>
<div></div><div><b>Duties, functions and responsibilities:</b></div>
<div><ul><li>Answers telephone to schedule appointments, provide information, and take messages, screen and forward calls.</li></ul>
<ul><li>Greets patients, explains services, billing procedures, costs for services etc.</li></ul>
<ul><li>Schedules appointments, in accordance with dental/medical office policies and procedures.</li></ul>
<ul><li>Assists patients filling out forms for initial intake data as well as yearly updates.</li></ul>
<ul><li>Enters billing and collection data into the computer, verifying the insurance and obtaining authorization as needed.</li></ul>
<ul><li>Retrieves charts and other patient information as required.</li></ul>
<ul><li>Files lab reports, forms and other documents in the patients&rsquo; dental/medical record in accordance with standard format.</li></ul>
<ul><li>Sets up new dental/medical charts and accounts as needed.</li></ul>
<ul><li>Enters provider schedules and makes changes as necessary, in the practice management system.</li></ul>
<ul><li>Performs all front office, medical record room, or billing office activities as required.</li></ul>
<ul><li>Performs other related duties as required.</li></ul>
<ul><li>Verify insurance enrollment and procedural eligibility</li></ul>
<ul><li>Submit prior authorizations for procedures as needed</li></ul>
</div>
<div></div><div><b>Knowledge, skills, and abilities:</b></div>
<ul><li>Knowledge of the principles and processes for providing good customer service.</li>
<li>Knowledge regarding laws related to HIPAA, patient and employer confidentiality.</li>
<li>Excellent computer skills and familiarity with Microsoft Office and dental /medical practice management/billing software.</li>
<li>Detail oriented with excellent organizational skills.</li>
<li>Skill in communicating effectively with the public and other employees.</li>
</ul><div><b>Minimum qualifications:</b></div>
<ul><li>Graduation from an accredited technical school or three years progressively responsible experience in a medical/dental office setting.</li>
<li>Excellent interpersonal, oral and written communication skills.</li>
<li>Formal computer training or equivalent work experience.</li>
</ul>
<div></div><div><b>PHYSICAL REQUIREMENTS </b>(in accordance with ADA)<b>:</b></div>
<ul><li>Must be able to hear and speak clearly in order to communicate information to clients and staff.</li>
<li>Must be able to have vision adequate to read documents, a computer screen, registration forms and other clinic documents.</li>
<li>Manual dexterity; the ability to lift at least 20 pounds; and the ability to sit or stand for extended periods<b>.</b></li>
</ul>
<div></div><div><b>Other requirements:</b></div>
<ul><li>Understands dental/medical terminology and anatomy.</li>
<li>Understands insurance and patient billing and reimbursement.</li>
<li>Must provide own vehicle for local travel.</li>
<li>May be required to travel to other sites for shift coverage.</li></ul></div>

Front Desk Receptionist (Medical/Dental)

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Advantage Health Centers

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Front Desk Receptionist (Medical/Dental)