Qureos Mentor

AdventHealth Lake Wales

<div>Our promise to you:
Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:<ul><li>
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance</li><li>
Paid Time Off from Day One</li><li>
403-B Retirement Plan</li><li>
4 Weeks 100% Paid Parental Leave</li><li>
Career Development</li><li>
Whole Person Well-being Resources</li><li>
Mental Health Resources and Support</li><li>
Pet Benefits</li></ul>
Schedule:
Part time
Shift:
Night-Weekend (United States of America)
Address:
410 S 11TH ST
City:
LAKE WALES
State:
Florida
Postal Code:
33853
Job Description:<ul><li>
Projects a positive and helpful demeanor while working with patients, visitors, physicians, and staff.</li><li>
Maintains a courteous and professional manner when answering calls.</li><li>
Demonstrates skill and proficiency when executing overhead announcements.</li><li>
Updates and maintains all on call lists for staff when notified of changes.</li><li>
Forwards calls promptly to proper departments, patient rooms, or staff as necessary.</li><li>
Demonstrates communication skills appropriate for interactions with adolescent, adult, and geriatric callers, using service standards and service recovery techniques.</li><li>
Contacts key personnel after hours as needed. Maintains an operational call log of all activities, requests, and issues.</li><li>
Cultivates accurate knowledge of hospital disaster codes and announces them efficiently according to procedure.</li><li>
Provides excellent customer service and maintains respectful relationships with all stakeholders.</li><li>
Other duties as assigned.</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Ability to read, speak, listen, receive, understand, and disseminate communications effectively [Required]</li><li>
Competent knowledge in standard computer applications with an ability to type 30 wpm [Required]</li><li>
Capable of learning and retaining a vast amount of information including clinical terminology [Required]</li><li>
Adept in multi-tasking in a high volume and fast paced environment [Required]</li><li>
Ability to work independently and to apply logical and safe decision making in communicating critical situations [Required]</li><li>
Embraces learning and adapting to frequent changes to data used to direct and manage calls [Required]</li><li>
Maintains calm and courteous composure when dealing with emergencies or dissatisfied callers [Required]</li><li>
Strong independent worker, critical thinking, and good judgement qualities [Required]</li><li>
Excellent oral and written communication skills [Required]</li><li>
Proficiency in MS Office products [Preferred]</li><li>
Bilingual skills [Preferred]</li></ul> 
Education:<ul><li>
High School Grad or Equivalent [Required]</li></ul> 
Work Experience:<ul><li>
1+ related work experience as a switchboard operator or in customer service field [Required]</li></ul> 
Physical Requirements: (Please click the link below to view work requirements) 
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$15.15 - $22.73 
Background Screening Requirement (Florida Law) 
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. 
Applicants may review general information about Florida&rsquo;s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: 
https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div>

Switchboard Operator Part-Time Nights Weekends Lake Wales

<div>Our promise to you:
Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:<ul><li>
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance</li><li>
Paid Time Off from Day One</li><li>
403-B Retirement Plan</li><li>
4 Weeks 100% Paid Parental Leave</li><li>
Career Development</li><li>
Whole Person Well-being Resources</li><li>
Mental Health Resources and Support</li><li>
Pet Benefits</li></ul>
Schedule:
Full time
Shift:
Night (United States of America)
Address:
410 S 11TH ST
City:
LAKE WALES
State:
Florida
Postal Code:
33853
Job Description:
Assists in the delivery of patient care by performing tasks under the direction of a licensed nurse. Accurately performs vital signs and documents in the electronic medical record Documents and reports all procedures accurately and in accordance with department policy. Perform duties and patient care according to policy and procedure. Functions appropriately within scope in clinical emergencies Participate in practice changes resulting from performance improvement activities and supports quality standards and initiatives. Follows CDC isolation guidelines, demonstrates appropriate use of PPE, performs hand hygiene according to policy, and enforces safety regulations. Exhibits a desire to learn and upgrade skills continuously. Communicates effectively with patients, families, and healthcare team members Maintains a clean and safe environment for patients and staff May perform point of care testing based on competency and hospital policy. Exemplifies AdventHealth&rsquo;s core values of Keep Me Safe, Make It Easy, Love Me, and Own It through behavior. Other duties as assigned. 
Education:<ul><li>
High School Grad or Equiv [Required]</li></ul> 
Work Experience:<ul><li>
1+ applicable PCT experience [Preferred]</li></ul> 
Licenses and Certifications:<ul><li>
Basic Life Support - CPR Cert (BLS) [Required]</li><li>
Certified Nurse Assistant (CNA) [Preferred]</li><li>
Certified Patient Care Technician/Assistant (CPCT/A) [Preferred]</li><li>
Emergency Medical Tech Cert (EMT) [Preferred]</li></ul> 
Physical Requirements: (Please click the link below to view work requirements) 
Physical Requirements - https://tinyurl.com/msy4mja2
Pay Range:
$15.31 - $24.49 
Background Screening Requirement (Florida Law) 
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. 
Applicants may review general information about Florida&rsquo;s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: 
https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div>

Non Certified PCT Night

<div>Our promise to you:
Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:<ul><li>
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance</li><li>
Paid Time Off from Day One</li><li>
403-B Retirement Plan</li><li>
4 Weeks 100% Paid Parental Leave</li><li>
Career Development</li><li>
Whole Person Well-being Resources</li><li>
Mental Health Resources and Support</li><li>
Pet Benefits</li></ul>
Schedule:
Full time
Shift:
Day (United States of America)
Address:
410 S 11TH ST
City:
LAKE WALES
State:
Florida
Postal Code:
33853
Job Description:
Up to $5K Sign on Bonus (if eligible)
Up to $10K Relocation (if eligible)
Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de-escalation services for patients as appropriate.<ul><li>Assesses patients&rsquo; and families&rsquo; wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning.</li><li>Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan.</li><li>Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs.</li><li>Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate.</li></ul>
&bull; Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate. &bull;Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services.
&bull; Organizes and facilitates patient and family care conferences with the multidisciplinary team. &bull;Documents discharge planning evaluation, ongoing assessment, discharge plans, MDRs, barriers to progression of care, avoidable days, and patient and family needs according to standard work. &bull;Provides patient and family advocacy, and support patient&rsquo;s choice and patient rights during hospitalization.<ul><li>Communicates with Payors patient&rsquo;s needs for authorization for post-acute care as needed.</li><li>Assesses readmitted patients for the patient&rsquo;s and family&rsquo;s perceived reasons for the readmission.</li><li>Other duties as assigned.</li></ul><div>
Knowledge, Skills, and Abilities: 
<ul><li>Excellent interpersonal communication and negotiation skills [Required</li><li>Critical thinking and problem-solving skills [Required]</li><li>Psychosocial assessment skills [Required]</li><li>Customer service skills [Required]</li></ul></div><ul><li>Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change [Required]</li><li>Effective organizational skills [Required]</li><li>Computer proficiency with Outlook e-mail and electronic medical records [Required]</li><li>Flexible in a complex and changing healthcare environment [Required]</li><li>Understanding of pre-acute and post-acute venues of care and post-acute community resources [Required]</li><li>Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources [Required]</li><li>Strong interview, assessment, and organizational skills [Required]</li><li>Leadership skills [Required]</li><li>Data analysis skills [Required]</li><li>Current working knowledge of discharge planning, utilization management, care management, performance improvement and managed care reimbursement [Preferred]</li><li>Knowledge of state and federal guidelines pertinent to Care Management [Preferred]</li><li>Ability to identify appropriate community resources and to work collaboratively with patients, families, multidisciplinary team and community agencies to achieve desired patient outcomes [Preferred]</li><li>Knowledge of state and federal guidelines pertinent to care management [Preferred]</li></ul><div> 
Education: 
<ul><li>Master's [Required]</li></ul> 

Field of Study: 
<ul><li>N/A</li></ul> 

Work Experience: 
<ul><li>2+ care management experience [Preferred]</li><li>2+ social work [Required]</li></ul> 

Additional Information: 
Additional Licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements 
 
Licenses and Certifications: 
<ul><li>Accredited Case Manager (ACM) [Preferred]</li><li>Certified Case Manager (CCM) [Preferred]</li></ul> 

Physical Requirements: (Please click the link below to view work requirements) 
Physical Requirements - https://tinyurl.com/msy4mja2</div>
Pay Range:
$22.88 - $42.54
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div>

Care Management Social Worker Nonexempt

Join AdventHealth Lake Wales and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AdventHealth Lake Wales

About Company

Switchboard Operator Part-Time Nights Weekends Lake Wales

Non Certified PCT Night

Care Management Social Worker Nonexempt