Qureos Mentor

Aero

Aero is a next-generation air travel company that aims to redefine the flying experience. With meticulously designed jets, Aero offers direct first-class flights between private terminals, focusing on seamless travel to premier leisure destinations. The company envisions a new golden age of air travel, where flying is not just a means to an end but a magical experience to be savored and shared.

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   Location: Remote but reside within one hour's drive of one of Aero's primary locations (VNY, ASE, OPF, TEB/HPN) &mdash; travel to operating locations (Domestic and International) required as needed
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 <strong>
  About Aero
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 At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we&rsquo;re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people&mdash;prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.
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  About This Role
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 The Manager of Security owns the day-to-day administration of the company's TSA-approved security program and ensures full compliance across our on-demand and public charter operations. Operating a fleet of 7+ jet aircraft over 12,500 lbs maximum certificated takeoff weight, the company is governed by the TSA Twelve-Five Standard Security Program (TFSSP) and conducts by-the-seat public charter service under DOT/14 CFR Part 380. This role is responsible for implementing, maintaining, and continuously improving security procedures&mdash;including passenger and accessible property screening, restricted-area and aircraft access controls, threat response, and personnel vetting&mdash;while serving as the primary liaison to the TSA and other government stakeholders.
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 This position is central to protecting our guests, crews, and aircraft while enabling the seamless, elevated experience our public charter guests expect. The successful candidate combines regulatory rigor with a practical, service-minded approach to security.
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  USAC Airways 695 LLC (dba Aero) is an equal opportunity employer. This job description is not exhaustive and may be updated to reflect regulatory changes or business needs.
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 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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  Key Responsibilities
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   Security program administration &mdash; Implement, maintain, and update the TSA-approved TFSSP and any applicable Security Directives, Emergency Amendments, and Information Circulars; keep the program current with changing regulatory requirements affecting on-demand and Part 380 public charter operations.
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   Regulatory compliance &mdash; Ensure ongoing compliance with 49 CFR Part 1544, the TFSSP, and TSA requirements for passenger and accessible-property screening, as well as applicable international aviation security requirements (e.g., EASA/EU, UK CAA/DfT, and other host-state and ICAO Annex 17 standards) for operations to, from, and within those jurisdictions.
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   TSA liaison &mdash; Serve as the company's principal point of contact with the TSA (including the Principal Security Specialist), coordinating inspections, audits, and information requests, and managing corrective-action responses to findings.
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   Screening operations &mdash; Oversee passenger and accessible property screening processes at private terminals/FBOs and operating stations; ensure screening personnel and any contracted screening vendors are trained, equipped, and performing to standard.
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   Access control &mdash; Administer controls for aircraft, restricted areas, and secured/sensitive information; manage the issuance, accountability, and audit of credentials IAW the TSA approved ID Media Program.
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   Ground Security Coordinator oversight &mdash; Oversee and direct the Ground Security Coordinator (GSC) function; ensure a qualified GSC is designated for each flight/station, that GSCs are properly trained and equipped, and that they carry out their TFSSP responsibilities for passenger, baggage, and cargo acceptance and station-level security.
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   Security training (company-wide) &mdash; Develop, deploy, and maintain security-related training across the entire company; build initial and recurrent curricula, delivery methods, and testing for crewmembers, GSCs, other personnel, and contractors, and ensure training keeps pace with regulatory and threat changes.
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   Personnel vetting &amp; records &mdash; Manage Security Threat Assessments (STAs) and criminal history records checks (CHRC); maintain complete and auditable security training and vetting records.
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   Threat &amp; incident response &mdash; Maintain and exercise procedures for bomb threats, suspicious items, unruly/disruptive passengers, and elevated-threat conditions; lead incident response, investigation, and reporting.
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   Sensitive Security Information (SSI) &mdash; Safeguard SSI in accordance with 49 CFR Part 1520, controlling access, storage, distribution, and destruction.
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   Recordkeeping &amp; reporting &mdash; Maintain required security records and documentation; prepare and submit regulatory reports and internal metrics on screening throughput, findings, and program performance.
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   Audits &amp; continuous improvement &mdash; Conduct internal security audits, self-inspections, and drills; identify gaps, track corrective actions to closure, and drive continuous improvement.
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   Cross-functional coordination &mdash; Partner with Flight Operations, Experience, Maintenance, and FBO/airport partners to embed security requirements into location procedures and the guest experience; coordinate with local law enforcement and airport authorities.
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   Emergency preparedness &mdash; Support the company's emergency response plan and business-continuity efforts as they relate to security threats and events.
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   Security manuals &mdash; Maintain the Company Security Manual (CSM), the National Terrorism Advisory System (NTAS) Contingency Plan, and any new or additional security manuals identified; ensure all manuals are current, version-controlled, and aligned with regulatory requirements and approved procedures.
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  Required Qualifications
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   U.S. citizen
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   5+ years of experience in aviation security, law enforcement, military security, or a regulated transportation-security role.
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   Ability to obtain and maintain a passing Security Threat Assessment (STA) and Criminal History Records Check (CHRC).
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   Demonstrated experience interfacing with regulatory agencies (TSA, FAA, or equivalent) during inspections and audits.
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   Strong written and verbal communication skills, with the ability to author procedures and train personnel.
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   Sound judgment and composure under time-critical, high-pressure situations.
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  Preferred Qualifications
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   Bachelor's degree in aviation management, criminal justice, homeland security, or a related field &mdash; or equivalent experience.
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   Prior experience as an AOSC or Alternate AOSC, or in security program management for a Part 135 or Part 121 operator.
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   Strong working knowledge of 49 CFR Parts 1520, 1540, and 1544; the TSA Twelve-Five Standard Security Program (TFSSP); and 14 CFR Parts 135 and 380.
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   Familiarity with public charter (Part 380) by-the-seat operating models and private-terminal screening.
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   Experience selecting, deploying, or managing TSA-approved screening equipment (e.g., WTMD, HHMD, etc.) and screening vendors.
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   Relevant certifications (e.g., Certified Member / AAAE, security or emergency-management credentials).
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  Working Conditions &amp; Physical Requirements
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 Work is performed in remote, terminal/FBO, and airport ramp environments. The role requires availability outside standard business hours to support operations and respond to security events, and travel to operating stations. May require standing for extended periods and occasional lifting in operational settings
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Manager of Security

<div><h3 class="jobSectionHeader"><b>ABOUT AERO</b></h3>
<p>
Aero is on a mission to redefine air travel&mdash;inspired by the golden age of aviation, designed for modern life. Direct, premium flights from private terminals offer our guests the comfort of low-contact travel and the effortlessness of flying private. From our custom jets to our dedicated Host and Concierge teams, everything that we do is personalized for our guests.</p>
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At Aero, we are on this journey together. We turn off the lights, spend carefully, and welcome everyone like guests in our own home. We share ideas big and small to make Aero better. We take pride in a job well done and in the company that we are building together. Aero is ours.</p>
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ABOUT THIS ROLE</b></h3>
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As an Experience Trainer &amp; Activations Lead at Aero, you are both the face of our guests' journey and the standard-bearer for how that journey is delivered. This role is pivotal in training new Experience Leads and ensuring long-term consistency and quality across our service&mdash;on the ground in our lounges and in the air onboard our aircraft.</p>
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Based at our TEB terminal, you will serve departure and arrival flights at your home base, working across two core service areas: on-ground (Lounge) and in-flight (Cabin). You are the subject matter expert on the full Aero guest experience&mdash;from lounge arrival through landing&mdash;and you translate that expertise into the skills of those around you. You will mentor and develop teammates, lead the activation of new routes, menus, and service flows, and perform line checks to uphold Aero's standards at every touch point.</p><div><br>
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<h3 class="jobSectionHeader"><b>RESPONSIBILITES</b></h3><div>
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Training &amp; Development</b></p>
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<li><p>Conduct comprehensive inflight and on-ground on-the-job training for new Experience Specialists and Leads, covering all aspects of lounge hosting, cabin service, and safety procedures.</p>
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<li><p>Perform annual line checks for existing Experience Leads to ensure service consistency and compliance with Aero's standards.</p>
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<li><p>Act as the primary subject matter expert on all Aero service standards, policies, and guest experience protocols.</p>
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<li><p>Lead the implementation and training for new service activations, including new routes, menus, service flows, and operational procedures.</p>
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<li><p>Develop and maintain training materials, documentation, and service guides in partnership with the Experience leadership team.</p>
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<li><p>Provide ongoing coaching and feedback to teammates to support continuous improvement and career development.</p>
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</ul><div><p><b>Experience Lead Duties</b></p>
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In addition to training responsibilities, the Experience Trainer &amp; Activations Lead maintains full Experience Lead qualifications and actively performs the following duties:</p>
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<li><p>Serve as a cabin host onboard, representing Aero and delivering a premium guest experience on all scheduled and charter flights operating in and out of our TEB base.</p>
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<li><p>When flying, prepare the aircraft cabin prior to departure, ensuring cleanliness, proper setup, and stocking of all onboard supplies; assist with post-flight cabin reset and offloading.</p>
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<li><p>Serve as a lounge host, welcoming guests into our terminal, handling guest luggage (collection, tagging, weighing), using our check-in system, conducting TSA-required screening, and coordinating with FBO personnel to ensure on-time departures.</p>
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<li><p>Ensure guest safety, comfort, and service excellence throughout the entire journey&mdash;from lounge arrival through inflight service and disembarkation.</p>
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<li><p>Provide warm, attentive, and professional inflight hospitality, including streamlined food and beverage service.</p>
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<li><p>Work closely with pilots, ground operations, airport partners, and the Experience Team to support on-time departures, smooth arrivals, and safe operations.</p>
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<li><p>Follow all company policies, safety procedures, and regulatory requirements, including the Experience Policy, Service Playbook, and Twelve-Five Standard Security Program (TFSSP).</p>
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<li><p>Maintain required certifications and complete all mandatory training, including emergency procedures, security coordination, and service training.</p>
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<li><p>Collect and share guest feedback to help improve service, operations, and the overall experience.</p>
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<li><p>Create memorable, personalized moments for guests by building rapport and participating in Aero's Daymaker program.</p>
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</ul></div></div><h3 class="jobSectionHeader"><b>REQUIREMENTS</b></h3><div>
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<li><p>Demonstrated experience delivering luxury hospitality or guest experience, ideally in aviation, premium travel, or a comparable environment.</p>
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<li><p>A passion for mentoring and developing team members; prior training or leadership experience preferred.</p>
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<li><p>Impeccable attention to detail and a high standard for service consistency.</p>
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<li><p>Excellent verbal and written English communication skills; communicates with poise and confidence.</p>
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<li><p>Proficient with Google Suite products and Slack; ability to manage administrative tasks and meet deadlines efficiently.</p>
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<li><p>Optimism and collaboration: you bring a calm yet confident energy, especially in high-pressure situations, and believe your success comes by making others successful.</p>
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<li><p>Must embody Aero's values and ethos at all times, serving as a model for teammates.</p>
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<li><p>Flexible schedule required; must be willing to work outside 9&ndash;5 hours including nights, weekends, and holidays. A rotating schedule of base, jet, and reserve duty may apply. Schedule based on 12 days off per month.</p>
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<li><p>Must be able to report to the station base as assigned within 120 minutes.</p>
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<li><p>Must be able to work on your feet for extended periods of time; fast-paced movement may be required.</p>
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<li><p>Must be able to move, pull, carry, or lift up to 100 lbs; occasionally kneel, bend, carry, and assist around the jets.</p>
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<li><p>U.S. citizen or have the legal right to live and work in the United States. Must be a minimum of 21 years of age.</p>
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<li><p>Must be able to operate to foreign countries and meet foreign country entry requirements to support the company route structure.</p>
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<li><p>As this is a DOT safety-sensitive position as defined in 14 CFR Part 120: all prospective employees are subject to DOT pre-employment testing and random drug testing throughout employment.</p>
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</ul></div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Experience Trainer & Activations Lead

<div><div><div><b>ABOUT AERO</b></div>
<div>
At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we&rsquo;re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people&mdash;prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.</div><div><br>
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ABOUT THIS ROLE</b></div>
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As a Maintenance Controller, you will oversee the daily maintenance needs of the company&rsquo;s fleet, including aircraft, engines, avionics systems, and appliances. Reporting to the Maintenance Control Manager, you will work closely with the Director of Operations, Chief Pilot, flight crews, Systems Operations Control staff, and other departments to ensure maintenance operations are seamless and efficient. This role requires a thorough understanding of Title 14 Code of Federal Regulations (CFRs) as they relate to aircraft maintenance, with all work conducted in compliance with the Company&rsquo;s Continuous Airworthiness Maintenance Program (CAMP).</div>
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<div><div><b>RESPONSIBILITIES</b></div>
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<li><div>Provide guidance to maintenance and flight crews in the servicing, repairing, the performance of maintenance, preventive maintenance, and alteration of company aircraft and ensure the airworthiness of company aircraft via electronic means from the maintenance control center.</div>
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<li><div>Perform work outlined on applicable work forms in accordance with the approved CAMP, GMM policies and procedures, manufacturer&rsquo;s manuals, and FAA requirements.</div>
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<li><div>Ensure accurate maintenance records are completed correctly.</div>
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<li><div>Act as a liaison on behalf of the DOM and maintenance department and communicate effectively with Operations, Flight Crews, Flight Mechanics, and/others as needed as part of the daily operation.</div>
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<li><div>Act as the primary point of contact for all mechanical discrepancies that may affect the daily operation of all Company aircraft.</div>
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<li><div>Work with appropriate teammates and leaders to determine whether discrepancies are deferrable under approved MEL, CDL, and NEF guidelines.</div>
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<li><div>Coordinate with Company maintenance and/or contract maintenance providers to identify, address, and resolve aircraft discrepancies and planned maintenance events so that all flights are back into service with minimal downtime.</div>
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<li><div>Coordinate travel for AOG aircraft for flight mechanics/engineers;</div>
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<li><div>Manage maintenance-related discrepancies using our computer tracking system.</div>
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<li><div>Determine corrective actions based on aircraft service history, analysis, applicable General Maintenance Manual (GMM) guidance, and Company guidelines.</div>
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<li><div>Promote teamwork amongst the maintenance team and flight crews.</div>
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<li><div>Uphold safety and security procedures and awareness.</div>
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<li><div>Perform all tasks safely and efficiently, ensuring compliance with local, state, and federal safety and health regulations, as well as company policies, OEM manuals (such as GMM and AMM), and any additional internal procedures established by the company.</div>
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<li><div>Perform Technician functions at location when workload requires to ensure completion of maintenance tasks.</div>
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<li><div>Other duties as assigned.</div></li><br>
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<b>REQUIREMENTS</b></div>
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<li><div>Strong mechanical and troubleshooting skills are essential, along with the ability to read and interpret wiring diagrams, system schematics, and technical manuals.</div>
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<li><div>An Airframe and Powerplant (A&amp;P) license is required and must be valid.</div>
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<li><div>The ability to operate a motor vehicle is necessary.</div>
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<li><div>At least 2 years of experience performing maintenance on large aircraft (10 seats or more) is required, with 3 to 5 years of experience on Embraer 135/145/600 or Legacy aircraft or Gulfstream GIV strongly preferred.</div>
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<li><div>A minimum of 1 year of maintenance control experience is preferred.</div>
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<li><div>A high school diploma or GED is required.</div>
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<li><div>Flexibility to travel up to 30% of the time, including international travel, as necessary.</div>
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<li><div>The ideal candidate maintains a professional demeanor and demonstrates a positive attitude towards productivity, quality, and safety.</div>
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<li><div>Proficiency in Microsoft Office and the ability to quickly learn company-specific operating systems is essential.</div>
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<li><div>Effective verbal and written communication skills are required.</div>
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<li><div>Candidates must be physically capable of performing duties such as bending, squatting, kneeling, sitting, and standing for extended periods and frequently using hands, wrists, shoulders, and back. Ability to lift up to 75 pounds is necessary.</div>
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<li><div>Ongoing maintenance of all required qualifications and authorizations for the position, including initial and recurrent training (annually or biannually), is required.</div></li></ul><br>
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<div><p>Aero is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</p></div></div><br>
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</div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Maintenance Controller II

Join Aero and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Aero

About Company

Manager of Security

Experience Trainer & Activations Lead

Maintenance Controller II