Qureos Mentor

AG Living

<div>JOB SUMMARY: The Leasing Consultant is a dynamic and customer-focused professional responsible for attracting and guiding potential residents through the leasing process. This role plays a crucial part in driving occupancy rates, enhancing resident satisfaction, and creating a positive first impression for our multi-family property. The Leasing Consultant thrives on building relationships, providing exceptional service, and showcasing the property's features and benefits.
VALUES MODELED: All employees are expected to bring our values to life every day by demonstrating:<ul><li>
RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.</li><li>
ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.</li><li>
INTEGRITY: Act with honesty, honor, and transparency in all activities.</li><li>
SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.</li><li>
EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations.</li></ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Service:<ul><li>
Provide exceptional customer service to residents and prospects, addressing inquiries, concerns, and requests in a friendly and professional manner.</li><li>
Maintain a positive and welcoming atmosphere to create a memorable leasing experience.</li><li>
Greet and engage with prospective residents, establishing rapport and understanding their needs and preferences.</li><li>
Conduct property tours, effectively highlighting the property's amenities, floor plans, and unique selling points.</li><li>
Use a customer-focused attitude year-round to ensure a smooth renewal process for existing residents.</li><li>
Participate in and assist with planning and coordinating resident events and activities to foster a sense of community.</li></ul>
Leasing and Marketing:<ul><li>
Utilize persuasive sales techniques to promote the property and convert leads into leases.</li><li>
Collaborate with marketing teams to showcase the property through various channels, including online listings and social media.</li><li>
Assist prospects with the leasing process, including explaining lease terms, application procedures, and move-in details.</li><li>
Process lease applications, conduct background checks, and ensure accurate and timely completion of lease agreements.</li><li>
Accurately input and maintain resident and lease data in property management software, ensuring up-to-date records.</li><li>
Assist with rent collection, tracking delinquencies, and coordinating lease renewals.</li><li>
Stay informed about property features, floor plans, and community amenities to effectively communicate the value of residing in the community.</li></ul>
Market Insight:<ul><li>
Stay knowledgeable about local market trends, competitor performance, and resident preferences to tailor leasing approaches.</li><li>
Vendor and Partner Relationships:</li><li>
Collaborate with external vendors, real estate agents, and industry partners to maximize leasing opportunities and optimize property exposure.</li></ul>
EDUCATION/EXPERIENCE:<ul><li>
High school diploma or equivalent</li><li>
Preferred: College degree in Business, Marketing, Hospitality, or related field.</li></ul>
COMPETENCIES:<ul><li>
Proven experience in sales, customer service, or a related field, with a focus on leasing or real estate (preferred).
</li><li>Strong interpersonal and communication skills for engaging with prospects, residents, and team members.
</li><li>Excellent organizational skills and attention to detail for lease administration and record-keeping.</li><li>
Proficiency in property management software, CRM tools, and Microsoft Office suite.
</li><li>Positive attitude, self-motivated, and the ability to work effectively in a fast-paced environment.</li><li>
Knowledge of fair housing regulations, leasing laws, and customer service best practices.
</li><li>Valid driver's license and reliable transportation.</li></ul>
Key Qualities:<ul><li>
Dynamic and customer-focused</li><li>
Relationship-builder</li><li>
Exceptional service provider</li><li>
Showcasing property features effectively.</li></ul></div>

Leasing Consultant

Join AG Living and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AG Living

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Leasing Consultant