Urwah Admin

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Get to know our team:
 
 
 
 In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That&rsquo;s the environment that enables you to do what you think is right &ndash; and quickly. Our Product Managers move fast, fail, learn, and pivot.
 
 
 Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda&rsquo;s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression.
 
 
 
 The opportunity:
 
 
 
 This role is
 
 BANGKOK-BASED, RELOCATION PROVIDED.
 
 Our Senior Product Managers are analytical and data-driven individuals, who&rsquo;re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Senior Product Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions.
 
 
 You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. Product Managers can modify *every* system we have in our company to suit their needs.
 
 
 By applying to this role, you'll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We&rsquo;re looking for Senior Product Managers for every part of our business. Our entire Product team sits in Bangkok. This is an Individual Contributor position.
 
 
 
 In this role, you'll get to:
 
 
 
 <ul>
 <li>
 Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
 </li>
 <li>
 Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
 </li>
 <li>
 Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
 </li>
 <li>
 Develop innovative solutions to some of the world&rsquo;s difficult problems by collaborating as needed across regions, product areas, and functions.
 
 
 </li>
 </ul>
 
 What you'll need to succeed:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
 </li>
 <li>
 Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
 </li>
 <li>
 Strong data skills
 </li>
 <li>
 Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders
 </li>
 <li>
 Experience developing and launching products
 </li>
 <li>
 Experience leading global product vision, go-to-market strategy and design discussions.
 </li>
 <li>
 Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change
 </li>
 <li>
 Hands-on mentality
 
 
 </li>
 </ul>
 
 It's great if you have:
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s degree in Math, Economics, Computer Science or Statistics
 </li>
 <li>
 Data tools - SQL, Python, R, or equivalent
 
 
 </li>
 </ul>
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 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Senior Product Manager (Bangkok-based)

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Our Purpose &ndash; Bridging the World Through Travel
 
 
 
 We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
 
 
 We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
 
 
 At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.
 
 
 
 Get to Know Our Team
 
 
 
 Agoda&rsquo;s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 16 languages. No matter the issue, we present the best of Agoda&rsquo;s values to each and every customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer&rsquo;s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda&rsquo;s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.
 
 
 
 The Opportunity
 
 
 
 As a Customer Experience Specialist in Cairo, Egypt, supporting Arabic and English, you will:
 
 
 <ul>
 <li>
 Build strong problem-solving and communication skills that open doors to many future roles
 </li>
 <li>
 Support customers and partners from multiple countries and cultures, gaining truly global experience
 </li>
 <li>
 Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly
 
 
 </li>
 </ul>
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Deliver outstanding service to guests and partners via phone, email, and chat
 </li>
 <li>
 Handle a high volume of inquiries and deliver accurate, timely resolutions
 </li>
 <li>
 Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries)
 </li>
 <li>
 Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.)
 </li>
 <li>
 Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time
 </li>
 <li>
 Apply Agoda policies and procedures in a fair and consistent way
 </li>
 <li>
 Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases
 </li>
 <li>
 Safeguard customer data and maintain strict confidentiality at all times
 </li>
 <li>
 Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation
 </li>
 <li>
 As part of a rotating shift schedule, you&rsquo;ll occasionally work weekends and public holidays, planned in advance with your team
 </li>
 <li>
 Enjoy Agoda&rsquo;s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks (details may vary by location)
 
 
 </li>
 </ul>
 
 Core Skills And Competencies
 
 
 
 <ul>
 <li>
 Strong customer focus and a genuine desire to help others
 </li>
 <li>
 Excellent spoken and written Arabic skills, and B2 level English
 </li>
 <li>
 Ability to stay calm, accurate, and professional under pressure
 </li>
 <li>
 Good problem-solving skills, using guidelines and data to make decisions effectively
 </li>
 <li>
 Flexibility to adapt to new tools, processes, and feedback
 </li>
 <li>
 Ability to manage time and priorities in a fast-paced, high-volume environment
 </li>
 <li>
 Reliability, integrity, and a positive, collaborative attitude
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Prior working experience in customer support, contact center, or service roles
 </li>
 <li>
 Experience in travel, e-commerce, hospitality, or BPO is a plus
 </li>
 <li>
 Experience working with international customers or partners
 </li>
 <li>
 Familiarity with contact center, CRM, or ticketing systems
 </li>
 <li>
 Additional language skills beyond the core required language for the role if any
 
 
 </li>
 </ul>
 
 Why Agoda
 
 
 
 <ul>
 <li>
 Competitive compensation with performance-based incentives
 </li>
 <li>
 Annual discretionary performance bonus
 </li>
 <li>
 Visa sponsorship and relocation support for eligible roles and locations
 </li>
 <li>
 Health insurance and other locally competitive benefits
 </li>
 <li>
 Agoda travel discounts and special rates on accommodation and related products
 </li>
 <li>
 Work from anywhere for up to 30 days per year
 </li>
 <li>
 Structured training, coaching, and clear performance metrics
 </li>
 <li>
 Opportunities to grow your career within the Customer Experience Group or across Agoda
 </li>
 <li>
 An inclusive, international work environment where your ideas and feedback are valued
 
 
 </li>
 </ul>
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
</div>

Customer Experience Specialist – Bilingual (Fluent in Arabic & English) | Cairo, Egypt

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Our Purpose &ndash; Bridging the World Through Travel
 
 
 
 We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
 
 
 We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
 
 
 At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.
 
 
 
 The Opportunity
 
 
 
 In this role you will contribute to Agoda&rsquo;s success by developing and implementing staffing strategies to identify high-quality, diverse candidates.
 
 
 You will concentrate on active and passive candidate generation for positions across multiple functional groups or business units locally &amp; globally and act as a staffing subject matter expert.
 
 
 You will be focusing on hiring for volume positions in Customer Experience Group (e.g. Customer Experience Specialists).
 
 
 
 In this Role, You Will:
 
 
 
 
 
 <ul>
 <li>
 Support the business by providing quality driven, cost effective and timely end-to-end recruitment solutions to the designated business units, drawing insights from analytics to make the hiring process smarter and more efficient.
 </li>
 <li>
 Deliver a full range of recruitment services providing a positive and professional experience to both candidates and hiring managers.
 </li>
 <li>
 Review CVs, conduct pre-screening interviews and face to face interviews as required.
 </li>
 <li>
 Partner with hiring managers in the selection process, where appropriate, attending interviews to support hiring managers.
 </li>
 <li>
 Conducting interview debriefs at all stages with both hiring managers and candidates to uncover any potential issues, handle objections and pre-close both parties.
 </li>
 <li>
 Drive proactive sourcing plans to attract external talent using direct channels in line with business needs; position specific sourcing strategies, initiatives and programs including networking/relationship building, internet job boards, social network search, database mining, professional outreach and advanced direct searching techniques.
 </li>
 <li>
 Improve our employer brand in partnership with the HR team.
 
 
 </li>
 </ul>
 
 Core Skills And Competencies
 
 
 
 <ul>
 <li>
 3+ years of experience in recruitment (agency or in-house)
 </li>
 <li>
 Experience recruiting for Egypt market is highly preferred
 </li>
 <li>
 Experience recruiting for customer service and business development positions is preferred
 </li>
 <li>
 Experience recruiting in the OTA (online travel), e-commerce, or tech industries is preferred
 </li>
 <li>
 Fluency in English, it would be a plus if you can speak other languages such as German, Italian, Spanish, or French.
 </li>
 <li>
 Demonstrable track record of handling multiple vacancies across a variety of locations and disciplines
 </li>
 <li>
 Ability to build strong relationships at all levels of the business
 </li>
 <li>
 Strong organizational skills; time management; attention to detail and ability to prioritize and manage competing demands.
 </li>
 <li>
 Confident communicator with ability to cope within a fast-paced and changing environment.
 </li>
 <li>
 Results orientated - demonstrate initiative, a strong commitment to achieving meaningful results.
 </li>
 <li>
 Willing and able to adjust to multiple demands, shifting priorities, and demonstrate flexibility
 
 
 </li>
 </ul>
 
 Why Agoda
 
 
 
 <ul>
 <li>
 $400 USD allowance to set up your home office (one time)
 </li>
 <li>
 Annual performance Bonus, in line with Agoda's policy
 </li>
 <li>
 A highly diverse, multicultural work environment
 </li>
 <li>
 A compensation package, including benefits and an annual performance-linked bonus, that is competitive for the role and aligned with country or global standards.
 </li>
 <li>
 Agoda staff discount on bookings
 </li>
 <li>
 Career development opportunities
 </li>
 <li>
 Employees&rsquo; well-being programs
 </li>
 <li>
 No relocation support provided for this position
 
 
 </li>
 </ul>
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
</div>

Associate Talent Acquisition Partner (Based in Cairo)

<div><div>About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. 

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. 


No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.</div>
Our Purpose &ndash; Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. 


The Opportunity

In this role you will contribute to Agoda's success by developing and implementing staffing strategies to identify high-quality, diverse candidates.
You will concentrate on active and passive candidate generation for positions across multiple functional groups or business units locally &amp; globally and act as a staffing subject matter expert.
You will be focusing on hiring for volume positions in Customer Experience Group (e.g. Customer Experience Specialists). 


In this Role, You Will:
<ul>
<li>Support the business by providing quality driven, cost effective and timely end-to-end recruitment solutions to the designated business units, drawing insights from analytics to make the hiring process smarter and more efficient.</li>
</ul><ul><li>Deliver a full range of recruitment services providing a positive and professional experience to both candidates and hiring managers.</li>
</ul><ul><li>Review CVs, conduct pre-screening interviews and face to face interviews as required.</li>
</ul><ul><li>Partner with hiring managers in the selection process, where appropriate, attending interviews to support hiring managers.</li>
</ul><ul><li>Conducting interview debriefs at all stages with both hiring managers and candidates to uncover any potential issues, handle objections and pre-close both parties.</li>
</ul><ul><li>Drive proactive sourcing plans to attract external talent using direct channels in line with business needs; position specific sourcing strategies, initiatives and programs including networking/relationship building, internet job boards, social network search, database mining, professional outreach and advanced direct searching techniques.</li>
<li>Improve our employer brand in partnership with the HR team.</li> 
</ul>
Core Skills and Competencies
<ul>
<li>3+ years of experience in recruitment (agency or in-house)</li>
</ul><ul><li>Experience recruiting for Egypt market is highly preferred</li>
</ul><ul><li>Experience recruiting for customer service and business development positions is preferred</li>
</ul><ul><li>Experience recruiting in the OTA (online travel), e-commerce, or tech industries is preferred</li>
</ul><ul><li>Fluency in English, it would be a plus if you can speak other languages such as German, Italian, Spanish, or French.</li>
</ul><ul><li>Demonstrable track record of handling multiple vacancies across a variety of locations and disciplines</li>
</ul><ul><li>Ability to build strong relationships at all levels of the business</li>
</ul><ul><li>Strong organizational skills; time management; attention to detail and ability to prioritize and manage competing demands.</li>
</ul><ul><li>Confident communicator with ability to cope within a fast-paced and changing environment.</li>
</ul><ul><li>Results orientated - demonstrate initiative, a strong commitment to achieving meaningful results.</li>
</ul><ul><li>Willing and able to adjust to multiple demands, shifting priorities, and demonstrate flexibility</li></ul> 


Why Agoda
<ul>
<li>$400 USD allowance to set up your home office (one time)</li>
</ul><ul><li>Annual performance Bonus, in line with Agoda's policy</li>
</ul><ul><li>A highly diverse, multicultural work environment</li>
</ul><ul><li>A compensation package, including benefits and an annual performance-linked bonus, that is competitive for the role and aligned with country or global standards.</li>
</ul><ul><li>Agoda staff discount on bookings</li>
</ul><ul><li>Career development opportunities</li>
</ul><ul><li>Employees' well-being programs</li>
</ul>
<ul><li>No relocation support provided for this position</li></ul><div>
<h3 class="jobSectionHeader">
Discover more about working at Agoda</h3>
<ul><li>Agoda Careers https://careersatagoda.com</li>
<li>Facebook https://www.facebook.com/agodacareers/</li>
<li>LinkedIn https://www.linkedin.com/company/agoda</li>
<li>YouTube https://www.youtube.com/agodalife</li></ul> 


Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</div></div>

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)
 
 
 Location: Bangkok, Thailand (*Not open for remote work)
 
 
 
 
 Get to Know our Team:
 
 
 
 As part of the Supply Analytics, you will be responsible for identifying new partners and opportunities, cultivating a relationship with them, and working together with them to deliver the best outcome for our end customers. You would also be responsible with managing the day-to-day interaction with the partner and working closely with other teams within Agoda to ensure the partners needs are met.
 
 
 We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda&rsquo;s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
 
 
 
 The Opportunity:
 
 
 
 As an Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
 
 
 
 In this Role, you&rsquo;ll get to
 
 :
 
 
 <ul>
 <li>
 Translate internal briefs into analytical projects (to include refining the initial brief and asking the &lsquo;right questions&rsquo;, working through potential hypotheses and storyboarding the output)
 </li>
 <li>
 Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
 </li>
 <li>
 Proactively identify opportunities for growth within supply and the wider business.
 </li>
 <li>
 Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
 </li>
 <li>
 Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
 </li>
 <li>
 Automate manual operational processes and present back on time savings gained through modernization of business operations
 
 
 </li>
 </ul>
 
 What you&rsquo;ll Need to Succeed
 
 :
 
 
 <ul>
 <li>
 At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI
 </li>
 <li>
 Advanced working knowledge and hands-on experience in SQL
 </li>
 <li>
 Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably)
 </li>
 <li>
 Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R)
 </li>
 <li>
 Bachelor&rsquo;s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
 </li>
 <li>
 A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
 </li>
 <li>
 Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
 </li>
 <li>
 Experience in conducting A/B testing experimentation
 </li>
 <li>
 Strong experience in finding data insights and provide business recommendation to the business
 </li>
 <li>
 A hacker&rsquo;s mindset &ndash; the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
 </li>
 <li>
 Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
 </li>
 <li>
 Data driven in both decision making and performance measurement.
 </li>
 <li>
 Extreme comfort in ambiguous, fast-paced environment.
 </li>
 <li>
 Ability to multi-task, prioritize and coordinate resources.
 
 
 </li>
 </ul>
 
 It&rsquo;s Great if you Have:
 
 
 
 <ul>
 <li>
 MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
 </li>
 <li>
 Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
 </li>
 <li>
 Asian market experience.
 </li>
 <li>
 Travel industry / e-commerce / tech / consulting experience.
 
 
 </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
</div>

Analyst (Supply Analytics, Bangkok-based, Relocation provided)

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)
 
 
 Location: Bangkok, Thailand (*Not open for remote work)
 
 
 
 
 Get to Know our Team:
 
 
 
 As part of the Supply Analytics, you will be responsible for identifying new partners and opportunities, cultivating a relationship with them, and working together with them to deliver the best outcome for our end customers. You would also be responsible with managing the day-to-day interaction with the partner and working closely with other teams within Agoda to ensure the partners needs are met.
 
 
 We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda&rsquo;s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
 
 
 
 The Opportunity:
 
 
 
 As a Business Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
 
 
 
 In this Role, you&rsquo;ll get to
 
 :
 
 
 <ul>
 <li>
 Translate internal briefs into analytical projects (to include refining the initial brief and asking the &lsquo;right questions&rsquo;, working through potential hypotheses and storyboarding the output)
 </li>
 <li>
 Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
 </li>
 <li>
 Proactively identify opportunities for growth within supply and the wider business.
 </li>
 <li>
 Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
 </li>
 <li>
 Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
 </li>
 <li>
 Automate manual operational processes and present back on time savings gained through modernization of business operations
 
 
 </li>
 </ul>
 
 What you&rsquo;ll Need to Succeed
 
 :
 
 
 <ul>
 <li>
 At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI
 </li>
 <li>
 Advanced working knowledge and hands-on experience in SQL
 </li>
 <li>
 Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably)
 </li>
 <li>
 Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R)
 </li>
 <li>
 Bachelor&rsquo;s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
 </li>
 <li>
 A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
 </li>
 <li>
 Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
 </li>
 <li>
 Experience in conducting A/B testing experimentation
 </li>
 <li>
 Strong experience in finding data insights and provide business recommendation to the business
 </li>
 <li>
 A hacker&rsquo;s mindset &ndash; the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
 </li>
 <li>
 Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
 </li>
 <li>
 Data driven in both decision making and performance measurement.
 </li>
 <li>
 Extreme comfort in ambiguous, fast-paced environment.
 </li>
 <li>
 Ability to multi-task, prioritize and coordinate resources.
 
 
 </li>
 </ul>
 
 It&rsquo;s Great if you Have:
 
 
 
 <ul>
 <li>
 MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
 </li>
 <li>
 Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
 </li>
 <li>
 Asian market experience.
 </li>
 <li>
 Travel industry / e-commerce / tech / consulting experience.
 
 
 </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
</div>

Business Analyst (Supply Analytics, Bangkok-based, Relocation provided)

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Get to Know our Team:
 
 
 
 The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.
 
 
 
 The Opportunity:
 
 
 
 We are looking for someone to be part of our Global Employee Relations Team (based in Gurgaon - India) as a Senior Consultant or Manager, Employee Relations. Our Employee Relations team works closely with key stakeholders including our Legal/Compliance team, Talent Business Partner team and the Senior Management Team to support employees in challenging circumstances, and we seek to identify trends and share insights to adjust our people management practices to get the best talent outcomes. We advise and enable managers to make the best possible decisions, challenging practices that go beyond legal obligation to protect our unique culture at Agoda.
 
 
 
 In this Role, you&rsquo;ll get to:
 
 
 
 <ul>
 <li>
 Elevate Compliance and Policy Expertise: Act as the go-to specialist on ER Matters, guiding managers in adhering to company policies, local laws, and regulations.
 </li>
 <li>
 Enhance Manager Effectiveness: Coach and support managers in addressing employee performance issues and misconduct, leveraging data-driven insights to refine strategies and actions. Critically evaluate systemic issues in manager capability and practices and escalate them appropriately to business leaders for sustainable resolution.
 </li>
 <li>
 Streamline Disciplinary and Termination Processes: Ensure accurate execution and documentation of disciplinary actions and terminations to minimize labor disputes.
 </li>
 <li>
 Lead Investigations and Employee Relations processes: Conduct impartial investigations into grievances and serve as a dedicated Employee Relations partner, identifying trends and insights to inform procedural improvements.
 </li>
 <li>
 Drive Performance and Policy Enhancements through Analytics: Analyze performance management data and past misconduct cases to develop recommendations for capability building, policy revisions, training enhancements, and more effective management practices.
 </li>
 <li>
 Optimize Performance Management and Offboarding: Spearhead improvements in performance management systems and refine offboarding processes, incorporating data from different sources to enhance employee experiences.
 
 
 </li>
 </ul>
 
 What you&rsquo;ll Need to Succeed:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Human Resources, Law, or a related field is required.
 </li>
 <li>
 A minimum of 7 to 10 years in Employee Relations or HR Business Partnering roles, with a proven track record of handling complex employee relations issues.
 </li>
 <li>
 Extensive knowledge of employment laws, regulations and regulatory bodies (related to labor, social security, employment, etc.) in the relevant region, with the ability to interpret and apply them in various scenarios.
 </li>
 <li>
 Hands-on experience managing and executing restructuring/change management projects
 </li>
 <li>
 Strong analytical and critical thinking skills
 </li>
 <li>
 Excellent interpersonal and communication skills to build and maintain relationships with key stakeholders
 </li>
 <li>
 Ability to cope well with ambiguity and change
 </li>
 <li>
 High level of discretion, confidentiality, and ethical standards in handling sensitive information and situations.
 </li>
 <li>
 Sound judgment and the ability to make well-informed decisions, balancing legal compliance with business needs.
 </li>
 <li>
 Proficiency in using data and analytics to inform decision-making processes and improve employee relations strategies.
 </li>
 <li>
 Fluency in written and spoken English, with strong communication skills to effectively convey complex information.
 </li>
 <li>
 Demonstrated leadership qualities and a desire to take on managerial responsibilities in the future
 
 
 </li>
 </ul>
 
 It&rsquo;s Great if you Have:
 
 
 
 <ul>
 <li>
 Curiosity, ready to challenge current practices and perspectives
 </li>
 <li>
 Great attention to detail
 </li>
 <li>
 Great sense of ownership and reliability
 </li>
 <li>
 Multicultural or International Experience
 </li>
 <li>
 Humility, flexibility, good interpersonal skills
 
 
 </li>
 </ul>
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
</div>

Manager, Employee Relations - India

Join Agoda and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Agoda

ABOUT_COMPANY

Senior Product Manager (Bangkok-based)

Customer Experience Specialist – Bilingual (Fluent in Arabic & English) | Cairo, Egypt

Associate Talent Acquisition Partner (Based in Cairo)

Associate Talent Acquisition Partner (Based in Cairo)

Analyst (Supply Analytics, Bangkok-based, Relocation provided)

Business Analyst (Supply Analytics, Bangkok-based, Relocation provided)

Manager, Employee Relations - India