Qureos Mentor

Agrius IT

Job description:<ul><li>Prepare the action plan for the break and fix requests</li><li>Actively able to go onsite to resolve the SLA tickets for our customers Develop new tech strategies and goals</li><li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li><li>Collaborate with tech team leaders</li><li>Bachelor's degree or equivalent experience 3 + years of experience</li><li>Proven history to handle and resolve break and fixes of IT hardware</li><li>Understanding system engineer performance metrics</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

Senior System Engineer

<ul><li>Prepare the action plan for the break and fix requests</li><li>Actively able to go onsite to resolve the SLA tickets for our customers Develop new tech strategies and goals</li><li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li><li>Collaborate with tech team leaders</li><li>Bachelor's degree or equivalent experience 3 + years of UAE experience</li><li>Proven history to handle and resolve break and fixes of IT hardware</li><li>Understanding system engineer performance metrics</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

System Engineer

Job Description &ndash; IT Sales Specialist<ul><li>Attend initial sales meetings and engage with clients.</li><li>Assess client business needs and determine product suitability.</li><li>Identify necessary software/hardware adaptations.</li><li>Address technical inquiries from clients.</li><li>Present findings to technical teams for action.</li><li>Minimum 2+ years of experience in IT sales, customer service, or a related field.</li><li>Bachelor's degree in Computer Science or a related field.</li><li>Proficiency in CRM software.</li><li>Strong technical knowledge of IT enterprise hardware and software.</li><li>Awareness of current IT industry trends and technology.</li><li>Excellent communication and interpersonal skills.</li><li>Customer-focused with a commitment to satisfaction.</li><li>Must have a transferable Iqama.</li></ul>Job Type: Full-timePay: &#65020;4,000.00 - &#65020;5,000.00 per month

Sales Executive

Job Description<ul><li>Respond to support requests through phone, email, or the ticketing system and ensure resolution within the defined SLA.</li><li>Coordinate with logistics and technical teams for spare parts management and required follow-ups.</li><li>Maintain clear and consistent communication to ensure high levels of customer satisfaction.</li><li>1&ndash;2 years of experience in IT Help Desk or Technical Support (CSR experience is an advantage).</li><li>Basic understanding of hardware components.</li><li>Strong ability to prioritize tasks and manage time effectively.</li><li>Experience in global IT support or logistics will be considered a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Help Desk Officer

We are seeking a motivated and detail-oriented IT Sales Professional to manage client relationships, conduct product meetings, and coordinate with IT distributors to drive sales growth. The ideal candidate will handle day-to-day sales operations, ensure smooth communication between vendors, distributors, and customers, and support the company&rsquo;s overall sales strategy.Key Responsibilities<ul><li>Coordinate and maintain strong relationships with IT distributors, vendors, and channel partners.</li><li>Conduct regular client meetings, product discussions, and follow-ups to understand requirements.</li><li>Provide product information, quotations, and pricing after coordination with distributors.</li><li>Manage end-to-end sales cycle including inquiries, proposals, approvals, and order processing.</li><li>Communicate with distributors for product availability, stock updates, and delivery timelines.</li><li>Support customers in selecting suitable IT products and solutions based on their requirements.</li><li>Maintain accurate sales records, documentation, and reports.</li><li>Work closely with internal departments to ensure smooth order execution and customer satisfaction.</li><li>Participate in vendor/product trainings to stay updated on new technologies and offerings.</li><li>Assist in preparing sales presentations, documentation, and pricing comparisons.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field.</li><li>1&ndash;4 years of experience in IT sales, IT distribution, or channel sales.</li><li>Strong communication, negotiation, and coordination skills.</li><li>Knowledge of IT hardware, software, networking, cloud products, or security solutions (preferred).</li><li>Ability to manage multiple clients and distributor relationships efficiently.</li><li>Good understanding of vendor/distributor processes.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Account Manager