Qureos Mentor

Ahead

<div><div>We are looking for talented, creative, and proactive individuals who are passionate about solving complex business problems and contributing to the next generation of modern applications. Our goal is to help our customers understand the connections between application performance, user experience, and business outcomes, thereby creating exceptional customer experiences. Join us in shaping the future of Observability Engineering within our Intelligent Operations team with innovative data and integration solutions tools.</div>
<h3 class="jobSectionHeader"><b>Roles and Responsibilities</b></h3><ul><li>
Implement and maintain cutting-edge Observability solutions utilizing tools like New Relic, Datadog, AppDynamics, or Dynatrace for our large-scale enterprise customers.</li><li>
Develop and maintain systems for effective monitoring, logging, and tracing, ensuring scalability and reliability.</li><li>
Collaborate with cross-functional teams, including software engineers, product managers, and data scientists, to build resilient systems.</li><li>
Integrate observability practices into different engineering workflows and lead the adoption, optimization, and integration of products within the customer&rsquo;s business infrastructure.</li><li>
Create custom dashboards, set up alerts, and develop AIOps rules, ensuring effective tracking against goals/KPIs.</li><li>
Provide technical support in post-sales processes, including installation, deployment, training, technical check-ups, and escalation management.</li><li>
Identify performance bottlenecks and anomalous system behavior and resolve root causes of service issues.</li><li>
Stay updated with the latest trends in observability, logging, monitoring, and cloud technologies and introduce innovative solutions and best practices.</li><li>
Participate in strategic technology planning, focusing on scalability, cost-effectiveness, and risk management in observability infrastructure.</li><li>
Document observability systems and processes comprehensively and prepare reports for management on system performance and reliability.</li><li>
Utilize Infrastructure as Code (IaC) principles for efficient infrastructure provisioning and management.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Minimum 6+ years of hands-on experience with Application Performance Management tools such as Datadog, New Relic, AppDynamics, Dynatrace, Splunk ITSI, Honeycomb, Chronosphere, Riverbed Aternity/Alluvio, ExtraHop, &amp; Logic Monitor.</li><li>
Hands-on experience with cloud-native, open-source solutions like Prometheus, Grafana, ELK stack/Elastic.io, OpenTelemetry (OTEL),</li><li>
Experience with public cloud solutions like AWS CloudWatch, Azure App Insights, etc.</li><li>
Strong understanding of network &amp; system management solutions, distributed systems, networking, and database technologies.</li><li>
Operational background and familiarity with ITIL , ITSM, SRE, or DevOps best practices and principles.</li><li>
Excellent problem-solving skills, organizational, project management, and communication skills.</li><li>
Eagerness to collaborate, contribute to team success, and a continuous learning mindset.</li><li>
Experience with containerization and orchestration technologies like Docker and Kubernetes.</li><li>
Broad background in software engineering with, at a minimum, generalist-level expertise in programming languages such as Python, Java, Go, .NET, NodeJS, Ruby, and PHP.</li><li>
Familiarity with microservices architecture, service mesh technologies, and end-user technologies (iOS, Android, JavaScript, HTML5).</li><li>
Knowledge of configuration management tools such as Terraform and Ansible.</li></ul></div>

Senior Technical Consultant, Observability

<div><div>AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business. This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams. The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies.</div>
<h3 class="jobSectionHeader"><b>Roles &amp; Responsibilities
</b></h3><ul><li>Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecycle management of the platform</li><li>
Develop internal automation tools and applications to reduce upgrade times</li><li>
Develop applications for new customer onboardings to improve accuracy and time to go-live</li><li>
Design, develop, and execute automated scripts for APIs, including functional, performance, security, and integration testing.</li><li>
Partner with other teams to integrate automation functions with ServiceNow
</li><li>Identify, document, and track defects found during API testing, collaborating with development teams for resolution.</li><li>
Work closely with software developers, QA engineers, and other stakeholders to understand API functionalities, requirements, and testing needs.</li><li>
Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner</li><li>
Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed</li><li>
Create and maintain technical documentation.</li><li>
Serve as a subject matter expert and escalation point for automation technologies.</li><li>
Communicate with customers and internal team with transparency</li><li>
Complete training and certification as assigned to further skills and knowledge.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications
</b></h3><ul><li>A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education.</li><li>
Minimum of 5 years of related experience.</li><li>
Managed services or consulting experience required</li><li>
Experience with Scrum methodologies and ability to lead Scrum sessions to optimize software release testing and deployment efforts.</li><li>
Experience with databases (e.g. MySQL, ElasticSearch, etc.)
</li><li>Experience with source control tools and methods (Git)</li><li>
Experience with performance monitoring tools (e.g. Elastic, LogicMonitor, SolarWinds, etc.</li><li>
Strong scripting skills (e.g. Python, Bash, PowerShell)
</li><li>Experience integrating tools with ServiceNow.</li><li><b>
Strong understanding of API concepts:</b> REST, SOAP, JSON, XML, authentication mechanisms (e.g., OAuth, API keys).</li><li><b>
Experience with API testing tools and frameworks:</b> Rest Assured, Postman, SoapUI, Karate, or similar.</li><li><b>
Familiarity with CI/CD tools:</b> Jenkins, Azure DevOps, etc.</li><li>
Experience with Linux and Windows operating systems</li><li>
Basic knowledge of enterprise IT systems including Windows, Active Directory, DHCP/DNS, routers/switches, firewalls, storage, compute, virtualization.</li><li>
Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels.</li><li>
Understanding of general IT security principles and how to ingrain security best practices in the development lifecycle.</li><li>
Self-motivated with the ability to work in a fast-paced environment</li><li>
Excellent problem-solving and troubleshooting skills.</li><li>
Demonstrated commitment to continuous learning and personal development.</li></ul></div>

Automation Engineer

Join Ahead and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ahead

ABOUT_COMPANY

Senior Technical Consultant, Observability

Automation Engineer