Qureos Mentor

<div>
 
 About The Role
 
 
 
 We are seeking a
 
 skilled and proactive IT Support Engineer
 
 with
 
 3&ndash;4 years of experience
 
 in advanced IT support, networking, and system administration. This Tier 2 role emphasizes
 
 complex network deployments, firewall and VPN configuration, Microsoft Cloud administration, and on-premises infrastructure management
 
 . The ideal candidate will be hands-on in troubleshooting and improving IT systems, ensuring robust connectivity, and securing both cloud and hybrid environments.
 
 
 You will play a key role in supporting day-to-day IT operations, guiding Tier 1 staff, and driving continuous improvement in our IT infrastructure.
 
 
 
 What will be your responsibilities?
 
 
 
 <ul>
 <li>
 Diagnose and resolve escalated hardware, software, OS, and network issues.
 </li>
 <li>
 Deploy, configure, and troubleshoot routers, switches, VLANs, wireless networks, and DNS.
 </li>
 <li>
 Manage and maintain firewalls, VPNs, and advanced network security policies.
 </li>
 <li>
 Support and administer Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint).
 </li>
 <li>
 Administer Microsoft Entra ID (Azure AD) for user lifecycle, roles, and access control.
 </li>
 <li>
 Implement and enforce Conditional Access and MFA policies.
 </li>
 <li>
 Manage Microsoft Intune for endpoint enrollment, compliance, and security.
 </li>
 <li>
 Monitor and escalate Microsoft Defender XDR alerts.
 </li>
 <li>
 Support on-premises servers (Windows Server roles such as AD, DNS, DHCP, File/Print).
 </li>
 <li>
 Document configurations, SOPs, and troubleshooting steps for knowledge sharing.
 </li>
 <li>
 Work with IT leadership to plan and deploy network upgrades, cloud integrations, and hybrid infrastructure improvements.
 </li>
 <li>
 Participate in incident response and root-cause analysis for network and system issues.
 
 
 </li>
 </ul>
 
 What are we looking for, and what does it require to be the right fit for this role?
 
 
 
 <ul>
 <li>
 Networking: Strong knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, LAN/WAN, routing &amp; switching (Cisco, Huawei or similar).
 </li>
 <li>
 Firewall/VPN: Experience configuring and troubleshooting enterprise firewalls (e.g., Fortinet, Cisco, Palo Alto, or similar).
 </li>
 <li>
 Cloud &amp; Hybrid IT:
 </li>
 <ul>
 <li>
 Microsoft 365 administration (Exchange Online, Teams, OneDrive, SharePoint).
 </li>
 <li>
 Microsoft Entra ID (Azure AD) &ndash; user management, RBAC, security policies.
 </li>
 <li>
 Microsoft Intune (MDM, compliance, application deployment).
 </li>
 </ul>
 <li>
 On-Premises: Windows Server administration (AD DS, DNS, Group Policy, File/Print).
 </li>
 <li>
 Security: Experience with endpoint security (Defender, AV policies, patching, vulnerability remediation).
 </li>
 <li>
 Support: Advanced troubleshooting skills across Windows, macOS, and Linux endpoints.
 </li>
 <li>
 Documentation &amp; Process: Ability to create SOPs, network diagrams, and knowledge base articles.
 
 </li>
 </ul>
 
 Why Join AIO?
 
 
 
 Our mission is to revolutionise the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
 
 
 We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an all-in-one super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
 
 
 We are laser-focused on becoming a significant player in the $55 billion worth restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.
</div>

Network & Systems Engineer

<div>
 
 About The Role
 
 
 
 We are seeking a motivated intern to join our on-site team. This internship offers a unique opportunity to learn practical skills in product design, prototyping, and manufacturing, while working alongside experienced engineers in a dynamic startup environment. This is a paid internship.
 
 
 
 What will be your responsibilities?
 
 
 
 <ul>
 <li>
 Assist in the design and development of mechanical components and assemblies using CAD software (NX Siemens is preferred).
 </li>
 <li>
 Support prototyping activities, including 3D printing, CNC machining, and assembly.
 </li>
 <li>
 Prepare technical drawings, design reports, and BOMs.
 </li>
 <li>
 Perform basic engineering calculations and tolerance analysis under guidance.
 </li>
 <li>
 Collaborate with cross-functional teams (design, electronics, manufacturing).
 </li>
 <li>
 Participate in product testing, troubleshooting, and documentation.
 </li>
 <li>
 Contribute creative ideas for design improvements and innovation.
 
 
 </li>
 </ul>
 
 What are we looking for, and what does it require to be the right fit for this role?
 
 
 
 <ul>
 <li>
 Bachelor's degree in Mechanical Engineering (fresh graduate).
 </li>
 <li>
 Familiarity with CAD tools (SolidWorks, Fusion 360, or similar).
 </li>
 <li>
 Basic understanding of manufacturing processes and materials.
 </li>
 <li>
 Passion for product design and hands-on prototyping.
 </li>
 <li>
 Willingness to learn quickly in a fast-paced startup environment.
 </li>
 <li>
 Strong teamwork, problem-solving, and communication skills.
 
 
 </li>
 </ul>
 
 Why Join AIO?
 
 
 
 Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
 
 
 We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an all-in-one super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
 
 
 We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.
</div>

Hardware Mechanical Design Intern

<div>
 
 Timings:
 
 10am-6pm
 
 
 
 About The Role
 
 
 
 As an IT Intern, you will be responsible for providing essential support for day-to-day IT operations. The role involves network and Windows troubleshooting, managing hardware and software inventories, and assisting with basic Microsoft 365 tasks. You will report to the IT Manager and work closely with the IT support team to ensure smooth operational flow. This is a paid internship with a monthly stipend.
 
 
 
 What will be your responsibilities?
 
 
 
 <ul>
 <li>
 Assist with diagnosing and resolving issues related to routers, switches, and wireless networks.
 </li>
 <li>
 Provide support for Windows operating system issues, including basic device, OS, and application troubleshooting.
 </li>
 <li>
 Maintain and update the hardware and software asset inventory, ensuring accuracy and availability of IT resources.
 </li>
 <li>
 Assist in managing and troubleshooting basic Microsoft 365 services such as email, OneDrive, and Teams.
 </li>
 <li>
 Provide general IT assistance, including device setup and maintenance for end-users.
 </li>
 <li>
 Document technical procedures, network configurations, and troubleshooting steps for internal reference.
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Understanding of IP technologies, DNS, and basic network troubleshooting.
 </li>
 <li>
 Basic knowledge of Windows, with some exposure to Linux and Mac OS being a plus.
 </li>
 <li>
 Fundamental understanding of Microsoft 365 technologies such as Exchange, OneDrive, and Teams.
 </li>
 <li>
 Ability to maintain accurate hardware and software inventories.
 </li>
 <li>
 CCNA or similar experience is a plus.
 
 
 </li>
 </ul>
 
 Why Join AIO?
 
 
 
 Our mission is to revolutionise the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
 
 
 We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
 
 
 We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.
</div>

IT Intern

<div>
 
 About The Role
 
 
 
 As a Hardware Test Engineer Intern at AIO, you will play a critical role in ensuring the reliability and quality of our embedded devices through rigorous testing and by supporting quality control processes in production. You will assist in developing test plans, conducting validation tests, documenting results for hardware prototypes, and helping to maintain our quality standards. This is a hands-on role where you'll gain valuable experience working with cutting-edge technology in a rapidly growing startup. You will report to the Senior Hardware Test Engineer and collaborate closely with hardware and firmware teams. This is a paid internship with a monthly stipend.
 
 
 
 What will be your responsibilities?
 
 
 
 <ul>
 <li>
 Assist in creating test plans and procedures for validating hardware prototypes.
 </li>
 <li>
 Perform functional, performance, and stress testing on hardware devices.
 </li>
 <li>
 Work with the hardware team to identify and troubleshoot design and performance issues.
 </li>
 <li>
 Use test equipment to validate hardware and diagnose faults.
 </li>
 <li>
 Document test results, report issues, and collaborate with the team on solutions.
 </li>
 <li>
 Support debugging and improvement of hardware systems based on test results.
 </li>
 <li>
 Assist in implementing and maintaining quality control processes during production.
 </li>
 <li>
 Participate in quality audits and inspections to ensure manufacturing standards are met.
 </li>
 <li>
 Help analyze production data to identify quality trends and areas for improvement.
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Basic knowledge of electronics and embedded systems.
 </li>
 <li>
 Experience with test equipment.
 </li>
 <li>
 Understanding of hardware validation and test processes.
 </li>
 <li>
 Basic understanding of quality control principles.
 </li>
 <li>
 Familiarity with quality assurance methodologies and tools is a plus.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Attention to detail and methodical approach to problem-solving.
 </li>
 <li>
 Ability to work effectively in a collaborative environment.
 </li>
 <li>
 Strong communication skills and the ability to document test results clearly.
 
 
 </li>
 </ul>
 
 Why Join AIO?
 
 
 
 Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform, designed to meet the unique challenges (post COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
 
 
 We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
 
 
 We are laser focused to become a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class Silicon Valley funded startup.
</div>

Hardware Test Engineer Intern

Join AIO and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AIO

ABOUT_COMPANY

Network & Systems Engineer

Hardware Mechanical Design Intern

IT Intern

Hardware Test Engineer Intern