Urwah Admin

Air Arabia

<div>
 
 Job Purpose
 
 
 
 The Sales Manager at Air Arabia plays a crucial role in driving the airline's revenue growth by overseeing and managing the sales team's activities. This position is responsible for developing sales strategies, identifying new business opportunities, and nurturing relationships with key partners and clients. The Sales Manager works closely with the Commercial Manager and other departments to achieve sales targets and ensure the airline's market presence remains strong.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement effective sales strategies to achieve revenue targets and expand Air Arabia's market share.
 </li>
 <li>
 Lead, train, and motivate the sales team to achieve their individual and collective sales goals.
 </li>
 <li>
 Identify and explore new sales opportunities in existing and emerging markets.
 </li>
 <li>
 Establish and maintain strong relationships with travel agencies, corporate clients, GSAs, and other potential sales channels to drive bookings and sales.
 </li>
 <li>
 Monitor sales performance and KPIs, providing regular reports and analysis to the management team.
 </li>
 <li>
 Collaborate with the Marketing department to design and execute sales campaigns and promotions effectively.
 </li>
 <li>
 Stay updated on industry trends, customer preferences, and competitor activities to adapt strategies accordingly.
 </li>
 <li>
 Participate in industry events, trade shows, and conferences to promote Air Arabia's products and services.
 </li>
 <li>
 Work with the Commercial Manager to optimize fare structures and pricing strategies.
 </li>
 <li>
 Handle negotiations and contracts with partners, ensuring mutually beneficial agreements.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Ensure compliance with company policies and industry regulations in all sales-related activities.
 </li>
 <li>
 Act as a brand ambassador, promoting Air Arabia's values and customer-centric approach.
 </li>
 <li>
 Create a conducive working environment to build and sustain a performance driven, engaged, and committed team.
 </li>
 <li>
 Manages performance of direct reports through objective setting, continuous support, feedback, and formal reviews to ensure business objectives are met; Ensures conflict management, grievances handling, disciplinary issues are handled effectively in line with company procedures.
 </li>
 <li>
 Perform any additional duties as advised by the Line Manager.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 Minimum bachelor&rsquo;s in Management, Commerce, Sales, Marketing or any other relevant field
 
 
 
 Work Experience
 
 
 
 5 years of extensive working experience in a similar role in the aviation/travel industry of which minimum 1 year experience supervising/ managing a team.
 
 
 <ul>
 <li>
 Proven experience in sales management within the aviation industry, preferably in the airline sector.
 </li>
 <li>
 Strong leadership and team management skills with a track record of successfully leading sales teams.
 </li>
 <li>
 Excellent communication, negotiation, and presentation abilities.
 </li>
 <li>
 Analytical mindset with the ability to make data-driven decisions.
 </li>
 <li>
 In-depth knowledge of the airline industry, market dynamics, and sales strategies.
 </li>
 <li>
 Proficiency in sales forecasting and budgeting.
 </li>
 <li>
 Customer-focused approach with a dedication to providing excellent service.
 </li>
 <li>
 Ability to work in a fast-paced and dynamic environment, meeting deadlines and targets.
 </li>
 </ul>
</div>

Sales Manager - Egypt

<div>
 
 Job Purpose
 
 
 
 To drive revenue growth by identifying and closing sales opportunities while building strong client relationships. The Sales Executive will represent Cozmo Travel in the Doha market and consistently achieve sales targets while maintaining high standards of customer service.
 
 
 
 Key Responsibilities
 
 
 
 1 - Sales and Business Development
 
 
 <ul>
 <li>
 Identify and pursue new business opportunities within the assigned market.
 </li>
 <li>
 Generate leads, conduct sales calls, and follow up with prospective clients.
 </li>
 <li>
 Achieve assigned sales targets and contribute to overall business growth.
 
 
 </li>
 </ul>
 2 - Client Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with corporate and individual clients.
 </li>
 <li>
 Understand client needs and propose suitable products and services.
 </li>
 <li>
 Ensure timely follow-ups and high levels of client satisfaction.
 
 
 </li>
 </ul>
 3 - Sales Operations &amp; Coordination
 
 
 <ul>
 <li>
 Prepare and present sales proposals, quotations, and agreements. Coordinate with internal teams to ensure smooth execution of confirmed business.
 </li>
 <li>
 accurate records of sales activities, pipelines, and client interactions.
 
 
 </li>
 </ul>
 4 - Market Awareness &amp; Reporting Monitor
 
 
 <ul>
 <li>
 Monitor market trends, competitor activity, and customer feedback.
 </li>
 <li>
 Provide regular sales reports and updates to management.
 </li>
 <li>
 Support forecasting and planning activities as required.
 
 
 </li>
 </ul>
 5 - Customer Service &amp; Brand Representation
 
 
 <ul>
 <li>
 Ensure professional representation of the company at all times. Handle client queries and concerns effectively,ensuring prompt resolution.
 </li>
 <li>
 Uphold company values and brand standards in all interactions.
 
 
 </li>
 </ul>
 
 6 - Operational Excellence
 
 
 
 <ul>
 <li>
 Ensure accurate and timely processing of sales documentation and client records.
 </li>
 <li>
 Maintain organized sales trackers, reports, and databases. Identify opportunities to improve sales processes and customer engagement.
 
 
 </li>
 </ul>
 
 Dimensions
 
 
 
 Personal Qualities:
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Result Oriented mindset with strong follow-up abilities.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Ability to work under tight deadlines and manage multiple priorities.
 
 
 </li>
 </ul>
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience.
 </li>
 </ul>
</div>

Sales Executive

<div>
 
 Job Purpose
 
 
 
 The Process &amp; Quality Engineer will design, implement, and optimize maintenance and workshop processes to enhance safety, compliance, and production efficiency. This role ensures that maintenance workflows meet regulatory requirements and company standards, supporting continuous improvement initiatives.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Develop and documents maintenance and workshop processes aligned with aviation regulations and company policies.
 </li>
 <li>
 Analyzes current workflows to identify inefficiencies, safety risks, and non-compliance issues.
 </li>
 <li>
 Collaborate with maintenance &amp; production planning teams to implement process improvements that boost productivity and safety.
 </li>
 <li>
 Initiate and steer execution of projects from recommendations, suggestions &amp; feedback from staff
 </li>
 <li>
 Monitor and report on process performance using key metrics.
 </li>
 <li>
 Lead training and awareness programs to ensure team adherence to updated procedures.
 </li>
 <li>
 Support audits and inspections by providing process documentation and evidence of compliance.
 </li>
 <li>
 Work closely with QA engineers to integrate quality standards into maintenance processes.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering (Mechanical, Aeronautical, Industrial) or related field
 </li>
 <li>
 Knowledge of aviation quality standards and regulations (EASA, GCAA) is preferred.
 </li>
 <li>
 Auditing and inspection skills are preferred.
 </li>
 <li>
 Proficient in root cause analysis, data interpretation, and performance monitoring.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 <li>
 Analyze maintenance timelines, resource plans, and operational risk.
 </li>
 <li>
 Excellent analytical and communication skills.
 </li>
 <li>
 Clear and effective communicator, both written and verbal, across departments and levels.
 </li>
 <li>
 Capable of resolving planning conflicts, bottlenecks, and compliance issues.
 </li>
 <li>
 Awareness of human factors in aircraft maintenance activities.
 </li>
 <li>
 Physically fit and able to work in various operational conditions (e.g., confined spaces, outdoor environments).
 </li>
 <li>
 Understanding of base maintenance operations, hangar workflows, and heavy check coordination.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 2-3 years of experience in Aircraft Engineering, Proven experience in process development and/or aviation maintenance or a highly regulated industry. (Projects) is must.
 </li>
 </ul>
</div>

Maintenance Process Engineer

<div>
 
 Job Purpose
 
 
 
 To plan and coordinate of maintenance activities for components and other workshop units. The Workshop Planning Engineer is responsible for creating detailed schedules, assigning daily work targets, tracking progress, and preparing performance reports, ensuring optimal use of manpower and resources within the workshop.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Receive work scopes and shop visit requests from CAMO or Component Planning teams.
 </li>
 <li>
 Prepare detailed schedules for shop visits
 </li>
 <li>
 Plan, allocate, and communicate daily work assignments and targets to workshop technicians.
 </li>
 <li>
 Monitor progress against plan and adjust schedules as necessary to meet turnaround time (TAT) commitments.
 </li>
 <li>
 Coordinate with Quality, Logistics, Tooling, and Stores to ensure timely availability of required parts, tools, and documentation.
 </li>
 <li>
 Track work-in-progress (WIP) and maintain real-time updates in AMOS,
 </li>
 <li>
 Escalate issues that may cause delays (e.g., material shortages, findings, manpower constraints).
 </li>
 <li>
 Prepare post-visit reports analyzing TAT, labor hours, delays, non-routines, and findings.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Contribute to continuous improvement initiatives focused on workshop efficiency, scheduling, and resource utilization.
 </li>
 <li>
 Participate in daily planning meetings and cross-department coordination with stakeholders.
 </li>
 <li>
 Planning of materials, consumables and tooling for workshops.
 </li>
 <li>
 Management of AMOS-CROM &amp; CMP projects.
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Provides direction, coaching and guidance to team members for their career and professional development.
 </li>
 <li>
 Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team.
 </li>
 <li>
 Ensures people management responsibilities are handled effectively in line with company procedures.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Aeronautical / Mechanical Engineering or a related technical discipline.
 </li>
 <li>
 Proficient in building and managing Gantt charts and detailed schedules.
 </li>
 <li>
 Clear and effective communicator, both written and verbal, across departments and levels.
 </li>
 <li>
 Familiar with airline or MRO operations, maintenance procedures, and technical documentation.
 </li>
 <li>
 Proficient in MS Office, especially Excel and PowerPoint for reporting.
 </li>
 <li>
 Understanding of workshop processes and turnaround planning.
 </li>
 <li>
 Awareness of human factors in aircraft maintenance activities.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 4+ years of experience in workshop maintenance planning.
 </li>
 <li>
 Experience using project planning tools (e.g., MS Project, Primavera) and maintenance software such as AMOS TRAX (AMOS Preferred).
 </li>
 </ul>
</div>

Workshop Planning Engineer

<div>
 
 Job Purpose
 
 
 
 To analyze, process and maintain Company&rsquo;s financial transactions and records ensuring compliance with approved accounting standards and procedures. Assists in preparing budgets, financial reports and financial analysis, and in coordinating with external parties such as government departments, banks, auditors, GSAs and suppliers in order to facilitate function-related work as per Air Arabia adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Maintains accounting controls and financial security throughout all the transactions carried by auditing documents, adhering to the approved policies and procedures, and alerting the manager with any abnormalities or discrepancies noticed.
 </li>
 <li>
 Ensures the accuracy and correctness of all financial entries carried by him/her in the Oracle Fusion system in conformity with recognized financial dimensions. Documents financial transactions by entering account information.
 </li>
 <li>
 Handles all the fuel and handling &ldquo;Landing, Ground, Technical and overfly&rdquo; vendors&rsquo; invoices and queries timely and accurately; posts the invoices for approval in line with adopted procedures; interacts with users from other departments whenever necessary to resolve issues and obtain approvals and process timely payments without any delays.
 </li>
 <li>
 To be aware of fleet maintenance costs and ensure all costs and spare parts recorded in AMOS system.
 </li>
 <li>
 Executes all assigned accounts Debit Notes/Credit Notes ensuring timely and accurate posting to cost elements in Oracle Fusion system.
 </li>
 <li>
 Ensures that, fuel price notifications are received from all the fuel suppliers in timely manner, are reviewed with contractual terms and highlight to Manager Management Accounts for any discrepancies, fuel prices are updated in the system.
 </li>
 <li>
 Monitors the flow of activities with outsource service providers and ensures all invoices are posted on timely basis and addresses issues if any for remedial actions.; maintains and communicates the procedural manual to the service providers.
 </li>
 <li>
 Ensures all the Bank Guarantees received from Fuel Suppliers are renewed as per agreed terms and timeframes in line with Company&rsquo;s procedures.
 </li>
 <li>
 Reconciles financial discrepancies by collecting and analyzing accounts information for the general accounts such as suppliers on monthly basis including Supplier Balance Reconciliations.
 </li>
 <li>
 Reviews all fuel related cost accounts before monthly and annual closing by compiling all related information.
 
 
 </li>
 </ul>
 Key Result Responsibilities
 
 
 <ul>
 <li>
 Reviews non-technical costs areas and statements with respective departments with objectives for cost reduction; reviews actual expenditure to prepare budgets accordingly.
 </li>
 <li>
 Prepares special financial reports periodically such as the MIS Reports by collecting, analyzing, and summarizing account information and trends. Secures financial information by completing data base backups.
 </li>
 <li>
 Coordinates with external auditors on schedules to facilitate their audits and ensure smooth inspection as per instructed by his/her seniors.
 </li>
 <li>
 Maintains supplier confidence and protects operations by keeping financial information confidential.
 </li>
 <li>
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications and establishing personal networks.
 </li>
 <li>
 Contributes to team effort by accomplishing related results as needed.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor degree in Accounting / Finance/ Commerce or equivalent from a recognized university.
 </li>
 <li>
 Professional qualification is an advantage.
 </li>
 <li>
 Oracle Fusion &ndash; AMOS is an advantage.
 </li>
 <li>
 Proficient in Microsoft Office- Advanced Excel skills.
 </li>
 <li>
 Fluent in English Language.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 3+ years of comprehensive working experience in corporate finance or accounting in any industry, preferably for a company operating on regional/multinational level.
 </li>
 <li>
 He/she must have worked in a mid-sized organization operating on a regional/multinational level, preferably in Airlines/Travel/Tourism industry; experience with low-cost airline would be an advantage.
 </li>
 <li>
 Strong math and numerical reasoning ability and high accuracy are mandatory for this role and familiar with formalities and pre-requisites associated with internal and external audits.
 </li>
 <li>
 Experienced in a computerized accounting environment is essential and very good exposure on financial models and new technologies in the industry.
 </li>
 <li>
 Excellent financial, analytical and reporting skills and capable of meeting deadlines without compromising quality of outcome and proven skills in analyzing data, identifying irregularities and recommending corrective measures.
 </li>
 <li>
 High attention to details, confidentiality, and ability to adhere to procedures and set measures are a must.
 </li>
 <li>
 Cost-oriented, possesses effective negotiation and problem solving skills and ability to use a balance of technical expertise, and interpersonal relations to interact with senior level stakeholders and external providers to support company&rsquo;s objectives.
 </li>
 </ul>
</div>

Accountant - General Accounts

<div>
 
 Job Purpose
 
 
 
 
 We have an exciting opportunity to share from our group company, Fly Jinnah - Pakistan's newest airline. We are currently seeking skilled A320 Type-rated Foreign/Expat pilots to join our Pilots team on a fixed-term contract.
 
 
 
 
 Contract Specification
 
 : Only open for eligible foreign nationals.
 
 
 
 Contract Duration
 
 
 
 <ul>
 <li>
 24-months fixed period contract renewable on mutual agreement for further period.
 </li>
 <li>
 Approx 3 months initial training followed by 21 months of flying duties.
 
 
 </li>
 </ul>
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Flies the assigned aircraft from one destination to another in accordance with the given schedules and approved flight plans; carries his/her duties and acts as the ultimate responsible for the aircraft during the assigned flights.
 </li>
 <li>
 Ensures that assigned flights are conducted in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times, implements, monitors and maintains the procedures necessary to ensure the safe and smooth operation of the aircraft undertaken.
 </li>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self and Flight Crew for the assigned flights. Conducts pre- flight &ldquo;Briefing&rdquo; to ensure members are acknowledged with flight details; continuously ensures briefing is properly done prior to each action as per the adopted procedures.
 </li>
 <li>
 Liaises with co-pilots (First Officer and Second Officer) and Dispatch Team prior to each flight ensuring flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
 </li>
 <li>
 Ensures, within the safety constraints as detailed in the relevant sections of the Airline&rsquo;s Operations Manual, that the aircraft is flown so as to make most efficient and effective use of fuel during the flight.
 </li>
 <li>
 Ensures the required safety, security, fuel, and transit checks are carried for each flight by the Flight/Cabin assigned crew members before, during and post each flight. Takes necessary action and directs the crew on how to react in case of safety or security irregularities; decides on escalations if needed.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Appropriate ATPL License is a must.
 </li>
 <li>
 He/she must pass the technical/psychometric assessment for Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 He/she must pass the Medical Fitness check-up carried for the Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 </li>
 <li>
 Crew Resources Management Training is considered an advantage.
 </li>
 <li>
 IATA principles &amp; standards relating to security is an advantage.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 He/she must have completed a minimum of 4000 hours of flying an aircraft,
 </li>
 <li>
 A minimum of 800 hours as PIC on Airbus 320 is required.
 </li>
 <li>
 Possesses acceptable industry knowledge in aircraft systems and operating procedures.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of implementing policies, procedures, and manuals as per approved standards and regulations.
 </li>
 <li>
 Cost-oriented, possesses effective problem-solving and decision-making skills.
 </li>
 <li>
 High accuracy and attention to both results and details.
 
 
 </li>
 </ul>
 
 Salary And Benefits
 
 
 
 
 Monthly Salary During the Initial Training:
 
 
 
 <ul>
 <li>
 During the Training period (Until the Final Line Check) you will be paid AED 22,000 (Equivalent to US$6,000) (Net Salary) / per month (Pro-rated for the part of the month) plus Per diem.
 
 
 </li>
 </ul>
 
 Monthly Salary after Training / Final Line Check: (For Up to 60 Block hours in a month)
 
 
 
 <ul>
 <li>
 AED 33,800 (Equivalent to US$ 9,200) / per month (Net Salary) plus Per Diem
 
 
 </li>
 </ul>
 
 Flying Pay Above 60 Block Hours In a Month
 
 
 
 <ul>
 <li>
 Every block hour above 60 Block hours in a month will be paid @ AED. 475 (Equivalent to US$ 130)
 
 
 </li>
 </ul>
 
 Per Diem
 
 
 
 <ul>
 <li>
 AED 184 (Equivalent of US$ 50) per day (On an average of US$ 1,500 per month), will be paid towards food and other miscellaneous expenses.
 
 
 </li>
 </ul>
 
 Accommodation
 
 
 
 
 Salary and Benefits (contd.)
 
 
 
 You will be provided with suitable hotel accommodation on a Bed &amp; Breakfast basis at the base of operation and layover stations for the full duration of the contract. In addition, personal laundry at the Hotel &ndash; 4 pieces of clothes per day.
 
 
 
 Transportation
 
 
 
 <ul>
 <li>
 You will be provided with suitable ground transportation from Accommodation to and from Airports/Office for all rostered flight duties.
 
 
 </li>
 </ul>
 
 Travel
 
 
 
 <ul>
 <li>
 The company shall arrange and pay for economy class tickets at the commencement and end of the contract along with up to 50 kilos of baggage allowance.
 </li>
 <li>
 Unlimited standby tickets on Air Arabia group network during the contract period.
 </li>
 <li>
 After completion of 6 months, you will be eligible for MYID travel benefits.
 
 
 </li>
 </ul>
 
 Uniforms / Laundry
 
 
 
 <ul>
 <li>
 You will be provided with uniforms and laundry service for the duration of the contract.
 
 
 </li>
 </ul>
 
 Roster &amp; Day Off
 
 
 
 <ul>
 <li>
 You are entitled to 30 calendar days of Annual Leave Vacation (ALV) per completed year of service (accruing at 2.5 days per month).
 </li>
 <li>
 Paid vacation is granted following the successful completion of initial training and Line Flying release in the UAE, as well as upon the start of regular rostered flying duties in Pakistan.
 </li>
 <li>
 Your paid vacation days will be combined with rostered OFF days each month, guaranteeing a minimum of seven consecutive free-of-duty days (Paid Vacation + OFF days) per month
 </li>
 </ul>
</div>

Captain - Fixed-Term Limited Contract UAE (Pakistan)

<div>
 
 Job Purpose
 
 
 
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Conduct
 
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
 
 
 </li>
 </ul>
 
 Safety Measures
 
 
 
 <ul>
 <li>
 Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
 </li>
 <li>
 Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
 </li>
 <li>
 Administers first aid to passengers where necessary.
 </li>
 <li>
 Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
 </li>
 <li>
 Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
 </li>
 <li>
 Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
 </li>
 <li>
 Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
 </li>
 <li>
 Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Crosschecking And Reports
 
 
 
 <ul>
 <li>
 Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
 </li>
 <li>
 Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
 </li>
 <li>
 Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
 </li>
 <li>
 Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
 </li>
 <li>
 Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
 </li>
 <li>
 Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
 </li>
 <li>
 Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
 </li>
 <li>
 Training in First Aid, Safety and Emergency Procedures are an added value.
 </li>
 <li>
 Fit to fly, has good general health, no serious medical conditions or chronic diseases.
 </li>
 <li>
 Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
 </li>
 <li>
 Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
 </li>
 <li>
 Capable of handling difficult situations and angry customers without compromising corporate image.
 </li>
 <li>
 Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
 </li>
 <li>
 Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
 </li>
 <li>
 Very good verbal and written communication skills.
 </li>
 <li>
 Excellent time management and problem-solving skills.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
 <li>
 Fluent in English Language. Other languages are an advantage based on the Airline requirements
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fresh graduates are encouraged to apply for this role.
 </li>
 <li>
 Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
 </li>
 <li>
 Active cabin crew license is an advantage.
 </li>
 <li>
 Capable of working in shift pattern and for extended working hours.
 </li>
 <li>
 Shows high flexibility and adaptability to frequent changes and busy schedules.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
 </li>
 </ul>
</div>

Cabin Crew - Cairo

Join Air Arabia and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.