Urwah Admin

Air Arabia

<div>
 Key Tasks
 
 
 🚨 We&rsquo;re Hiring |
 
 Travel Consultants
 
 🚨
 
 
 
 Job Purpose
 
 
 
 Responsible for assisting passengers with booking tickets, checking in for flights, providing information, and addressing customer inquiries at the counter through GDS systems (Amadeus &amp; Galileo). This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with ticket bookings, cancellations, and flight changes.
 </li>
 <li>
 Provide information on flight schedules, fares, and travel policies.
 </li>
 <li>
 Perform check-in duties, including verifying passenger identification, issuing boarding passes, and
 
 
 </li>
 </ul>
 managing luggage check-in.
 
 
 <ul>
 <li>
 Handle customer inquiries, resolve issues, and provide excellent customer service.
 </li>
 <li>
 Follow all security and safety guidelines while handling customer data and boarding procedures.
 
 
 </li>
 </ul>
 
 Dimensions
 
 
 
 
 Personal Qualities:
 
 
 
 <ul>
 <li>
 Strong understanding of airline ticketing rules and GDS systems, fare structures, and travel
 
 
 </li>
 </ul>
 regulations.
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong attention to detail and problem-solving abilities.
 </li>
 <li>
 Ability to work under pressure and manage multiple tasks efficiently.
 </li>
 <li>
 Proficient in Microsoft Office Suite and other relevant software.
 </li>
 <li>
 Customer-focused mindset with a passion for enhancing client experiences.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Travel and Tourism, Business Administration, or a related field (preferred).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 1-2 years of experience in Ticketing department
 </li>
 <li>
 Previous experience with airline reservation systems Amadeus and Galileo (both Advanced &amp; Basic) or travel booking platforms is highly preferred.
 </li>
 <li>
 Knowledge of check-in and boarding procedures is beneficial.
 
 
 </li>
 </ul>
 
 This is a great opportunity to grow your career with a trusted global travel brand.
 
</div>

Travel Consultant

<div>
 
 Job Purpose
 
 
 
 To monitor, verify and control the documentation of all heavy /base maintenance checks and work packages ensuring they are all timely and adequately executed in line with agreed maintenance plans and in adherence to Air Arabia adopted Procedures Manual and CAMO requirements.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Carries out necessary document control and verification of all the heavy maintenance tasks and work packages documentation received from the &ldquo;Maintenance Planning&rdquo; ensuring they are all prepared, distributed, and displayed on the action board.
 </li>
 <li>
 Ensures proper awareness of relevant TPM, MOE Manual procedures for Production Control in all checks executed, this includes A-checks, C-checks, Engine and APU change checks.
 </li>
 <li>
 Distributes the planned maintenance cards in the Control Docks maintaining proper sequence and order in the display.
 </li>
 <li>
 Processes, prioritizes, distributes and ensures the proper execution of any additional maintenance cards resulting from the inspection (Pre-docking, ship-shop-ship/ inspection/ routine/clean/lube/servicing/final inspection).
 </li>
 <li>
 Monitors the maintenance work progress continuously to ensure smooth workflow; reports to the &ldquo;Supervisor -Maintenance Planning &amp; Records&rdquo; any delay or deviation from the planned flow chart and implements corrective measures accordingly.
 </li>
 <li>
 Raises non routine maintenance cards for all defects incoming from the Crew and recorded in the Technical Log Book/Cabin Log; follows up on the proper action as per adopted procedures.
 </li>
 <li>
 Handles all entries related to the deferred defects in the AMOS system; efficiently compiles and submits debrief report on aircraft departure.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Monitors the man-hours booking and roster prepared and communicated by the &ldquo;Planning Engineer&rdquo; versus the actual man-hours logged for each aircraft to ensure compatibility and report any variations or changes accordingly.
 </li>
 <li>
 Reviews the documents of all completed tasks received from the Engineers against the original pre-documentation approved to identify any variations or discrepancies prior to issuing associated certification.
 </li>
 <li>
 Prepares list of all the materials/tools shortages; communicates to &ldquo;Technical Procurement&rdquo; for proper action and follows up on status till necessary items are received and handed to concerned personnel.
 </li>
 <li>
 Coordinates with the &ldquo;Technical Procurement&rdquo; regarding ad-hoc requirements in case of AOG.
 </li>
 <li>
 Prepares updated records sheets to document all component changes for each hangar input; continuously updates and maintains the necessary records till the checks are successfully completed.
 </li>
 <li>
 Coordinates with MCC and Line Maintenance on the next planning to allow the serviced aircraft proceed accordingly prior to confirming release.
 </li>
 <li>
 Forwards the completed work packages to the &ldquo;Maintenance Planning&rdquo; team and the records to the &ldquo;Technical Records&rdquo; team upon the completion of maintenance tasks, and the departure of the aircraft, as per adopted procedures and in line with approved standards.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor degree in Aircraft Engineering/Aeronautical/Electro-Mechanical or equivalent; alternately a higher diploma or certificate a relating from a recognized university or engineering college combined with needed experience and exposure.
 </li>
 <li>
 Training certificates or workshops on &ldquo;Human Factor&rdquo; are highly desirable.
 </li>
 <li>
 Able to obtain necessary Quality Assurance Authorization for the related function.
 </li>
 <li>
 Project Management certificate or alternately the proven corresponding working experience.
 </li>
 <li>
 Cost Control, Compliance, Budgeting and Quality Assurance certificates and trainings are an added value and some may be treated as conditional for this role.
 </li>
 <li>
 Capable of using technology systems &amp; tools; proficient in Microsoft suite.
 </li>
 <li>
 Very good written and verbal communication skills: reporting, presentations, etc.
 </li>
 <li>
 Fluent in English Language.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Ability to work under pressure and in rotating shift pattern including nights.
 </li>
 <li>
 3+ years&rsquo; experience in the Aviation industry working in a similar capacity in the maintenance planning and records function, experience with low cost airline/Airbus A320 aircraft is preferred.
 </li>
 <li>
 Experienced in aircrafts airworthiness programs requirements and regulations, such as CAMO (Continuing Airworthiness Management Organization).
 </li>
 <li>
 Strong knowledge of all planning documents (MPD, MRB, AMP) and corresponding procedures.
 </li>
 <li>
 Good understanding of aircraft planning systems and techniques and their relation to aircraft maintenance program.
 </li>
 <li>
 Has direct working experience with Civil Aviation Authorities, preferably GCAA; familiar with all rules and regulations of GCAA pertaining to Maintenance, policies, procedures, manuals and licensing.
 </li>
 <li>
 Experienced teamwork with (Engineers and Technicians) in a frequently changing environment with heavy work-load schedules and ad-hoc scenarios.
 </li>
 <li>
 Exposure on EASA part 145, part 21 and sub part &ldquo;M&rdquo; requirements.
 </li>
 <li>
 A balanced personality with focus, efficiency and commitment to successful results.
 </li>
 <li>
 Cost- oriented, with high accuracy and attention to details.
 </li>
 </ul>
</div>

Production Controller - Base Maintenance

<div>
 
 Job Purpose
 
 
 
 Play a crucial role in supporting the development and maintenance of data infrastructure within our organization. You will work closely with the data engineering team to build, optimize, and maintain data pipelines, ensuring the efficient flow and storage of data across various systems.
 
 
 This role requires a solid understanding of data processing, database management, and programming skills. You will collaborate with cross-functional teams to ensure data quality, integrity, and availability for analytical purposes
 
 
 Key Result Responsibilities
 
 
 <ul>
 <li>
 Data Analysis: Conduct exploratory data analysis to discover trends, patterns, and insights within large datasets.
 </li>
 <li>
 Develop and implement statistical models and algorithms to extract meaningful information from structured and unstructured data.
 </li>
 <li>
 Data Visualization:Design and create visually appealing and informative dashboards, reports, and visualizations to communicate complex data insights to stakeholders.
 </li>
 <li>
 Utilize tools such as Tableau, Power BI, or similar platforms to present data in an accessible and understandable manner.
 </li>
 <li>
 Data Integration: Collaborate with data engineers to integrate and transform data from various sources, ensuring data accuracy and reliability.
 </li>
 <li>
 Work on data profiling and cleansing activities to maintain high-quality datasets.
 </li>
 <li>
 Requirements Gathering:Interact with business stakeholders to understand their data needs and requirements.
 </li>
 <li>
 Translate business questions into actionable data analytics tasks and deliverables.
 </li>
 <li>
 Automated Reporting:Develop and implement automated reporting processes to streamline the generation and distribution of routine reports.
 </li>
 <li>
 Implement scheduling and alerting mechanisms for timely data delivery.
 </li>
 <li>
 Collaboration:Collaborate with cross-functional teams, including data scientists, engineers, and business analysts, to provide analytical support and insights.
 </li>
 <li>
 Communicate findings and recommendations to both technical and non-technical stakeholders.
 </li>
 <li>
 Continuous Improvement:Stay updated on industry best practices, emerging technologies, and advancements in data analytics.
 </li>
 <li>
 Contribute to the enhancement of analytics processes and methodologies within the organization.
 
 
 </li>
 </ul>
 Key Result Responsibilities-Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 Work Experience
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in a quantitative field such as Computer Science, Statistics, Mathematics, or a related discipline.
 </li>
 <li>
 Strong proficiency in data manipulation and analysis using tools such as SQL, Python, or R.
 </li>
 <li>
 Experience with data visualization tools, such as Tableau, Power BI, or similar.
 </li>
 <li>
 Familiarity with statistical modeling, machine learning, and data mining techniques.
 </li>
 <li>
 Solid understanding of data structures, databases, and data processing.
 </li>
 <li>
 Excellent problem-solving and critical-thinking skills.
 </li>
 <li>
 Effective communication skills for conveying complex data insights to diverse audiences.
 </li>
 <li>
 Ability to work independently and collaboratively in a team-oriented environment.
 </li>
 </ul>
</div>

Data Analytics Engineer

<div>
 
 Job Purpose
 
 
 
 To assist the Airport Manager in managing, monitoring, and reviewing daily activities in the respective station, ensuring safety, security, on-time performance, efficiency, and smooth workflow in line with the Company&rsquo;s policies and regulatory requirements.
 
 
 Also, to employ effective relations with civil aviation, GHAs and GSAs to facilitate daily operations and achieve best results with least costs.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Assists the Airport Manager in monitoring the Operational and Security functions; ensures timely facilitation and smooth operation of daily activities as per Air Arabia policies and procedures laid down in the stations&rsquo; operation manual.
 </li>
 <li>
 Conducts briefings/debriefings, and monitors ramp, check-in, safety, and security matters ensuring they are handled in accordance with operational procedures; reports deviations and delays to Airport Manager to resolve accordingly
 </li>
 <li>
 Liaises with Airport Manager, Flight Operations, and MCC to handle AOG, emergencies, technical delays, disruptions and service recovery.
 </li>
 <li>
 Reports to the &ldquo;Airport Manager&rdquo; and Head Office all incidents/accidents using the appropriate agreed formats and proper communication channel.
 </li>
 <li>
 Ensures all &ldquo;Dangerous Goods&rdquo; related incidents are reported to respective local authorities and the headquarters immediately.
 </li>
 <li>
 Issues instructive plan to all handling agent staff, supports them provide efficient passenger service, and guides them in critical complex situations.
 </li>
 <li>
 Ensures appropriate information is provided to the local authority if required and that all advisories or circulars received from Ground Operations are communicated to all relevant personnel.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Ensures adherence of handling agents to Company&rsquo;s policies and procedures and regulatory requirements.
 </li>
 <li>
 Reports non-compliance to Airport Manager for corrective measure.
 </li>
 <li>
 Monitors the GHAs, GSAs, service level agreements to ensure best benefit, this includes: performance, payments, meetings, and communication; recommends enhancements and changes as necessary to protect the financial interest and corporate image of Air Arabia at all times.
 </li>
 <li>
 Utilizes delay and performance reports and data analysis to monitor customer service and payments, highlight trends, and identify gaps aiming for improvement and solving recurring problems.
 </li>
 <li>
 Monitors the baggage handling system and traces lost luggage on daily basis. Conducts necessary investigations to resolve customers&rsquo; complaints; compiles necessary reports and forwards to Airport Manager accordingly.
 </li>
 <li>
 Supports Quality Assurance/ Safety/Security Departments in the audit checks ensuring adherence of respective staff to corresponding standards and set measures and timely closure of findings.
 </li>
 <li>
 Monitors the collections from Excess Baggage, Go Show, Wheelchair, and Seat Sales and reports to Airport Manager any deficiencies; achieves target and provides excellent services.
 </li>
 <li>
 Provides Airport Manager/Head Office with necessary reports such as Flight Handling Reports, Disruption Reports; Incidents/Accidents Reports, and Customer Complaints Reports, etc.
 </li>
 <li>
 Deputizes the Airport Manager in his/her absence.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor degree in Management/Administration or equivalent from a recognized university, alternately a diploma in a related field combined with necessary working experience.
 </li>
 <li>
 Basic Airport safety and security procedures and regulations trainings are a must.
 </li>
 <li>
 &ldquo;IATA Dangerous Goods Regulations&rdquo;, &ldquo;Passenger Handling&rdquo;, and &ldquo;Ground Operations Procedures&rdquo; trainings or certificates are a must for this role.
 </li>
 <li>
 Proficient in &ldquo;Passenger Handling System&rdquo; and &ldquo;Departure Control System&rdquo; (DCS).
 </li>
 <li>
 Proficient in Microsoft Office suite, Internet, Web Search.
 </li>
 <li>
 Good written and verbal communication skills, reports writing, etc.
 </li>
 <li>
 Good in English Language, Arabic Language may be conditional for certain regions.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 3-5 years of relevant working experience in Airlines/Aviation/GHA industry in passenger/ground handling.
 </li>
 <li>
 Must have a minimum of 2 years of experience in a supervisory role leading a team of a station with departure/arrival flights; experience with low cost airline is a plus.
 </li>
 <li>
 Very good knowledge in IATA/ Civil Aviation Authorities and Regulatory Bodies&rsquo; rules and regulations pertaining to Ground Handling working procedures and operating standards, GHAs, GSAs, etc.
 </li>
 <li>
 Experienced in one or more of the following: Passenger Handling, Cargo, Ramp, Dispatch, DGR, and Load Control.
 </li>
 <li>
 Capable of building ties and relationships in Aviation Industry and Markets; to build credibility quickly.
 </li>
 <li>
 Capable for implementing policies, procedures, and manuals in line with standards and regulations.
 </li>
 <li>
 Familiar with QA/Safety/Security/Audit procedures and practices affecting Ground Operations.
 </li>
 <li>
 Composed, self-confident and focused, capable of handling emergencies with control.
 </li>
 <li>
 Proven skills in analyzing data, identifying pitfalls and recommending solutions.
 </li>
 <li>
 Possesses effective time management, problem solving and decision making skills.
 </li>
 <li>
 Dynamic with high accuracy and attention to details.
 </li>
 </ul>
</div>

Customer Services Supervisor (Air Arabia Dammam - KSA)

<div>
 
 Job Purpose
 
 
 
 To provide day-to-day administrative support and coordination services to the Flight Operations &amp; Flight Training function/ team with objective of ensuring legality and readiness of Pilots. This includes smooth workflow and effective internal communication; follows up on all regulations encountered with licenses, trainings, and medical checks ensuring compliance with requirements of Airline policies and standards and the respective GACA regulations. In addition, to coordinate the Flight Crew training programs, course administration and monitoring of GACA approval expiries.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Coordinates the issuance, update and renewal of pilot&rsquo;s licenses and certificates to facilitate their work on daily basis. Continuously follows up with pilots on the renewal of licenses and passes to ensure compliance with Airline policies and GACA regulations.
 </li>
 <li>
 Coordinates with the Company Flight Surgeon for pilots&rsquo; Aero-medical check-up formalities, initial medical appointments and tracks medical expiries. Will proactively plan and coordinate to facilitate the renewal of medical certificates through the office of the Company Flight Surgeon.
 </li>
 <li>
 Updates the company system with necessary data, expiry dates and validations of licenses, medical cards and other documents as per required by the GACA for audit purposes.
 </li>
 <li>
 Maintains an accurate and up-to-date database of all function related records such as documents, licenses, appreciation letters, rosters, warnings, and reports such as the Captains&rsquo; Reports and &ldquo;Discretion Reports&rdquo; to be referred to whenever needed
 </li>
 <li>
 Generates regular and ad-hoc communication and notices for pilots as instructed by the line manager, this includes Notices to Pilots and the Joint Notices to pilots and cabin crew.
 </li>
 <li>
 Communicates and follows up with GACA to facilitate temporary validations, Air Law Exams and Licenses; coordinates with pilots for needed information and documents accordingly.
 </li>
 <li>
 Coordinates with HR on all matters related to pilots including but not limited to attendance, leave, business trips, claims, and letters.
 </li>
 <li>
 Prepare study materials for the new recruits and the respective needed documents for the PPC/Line Checks/Command Upgrades, etc.
 </li>
 <li>
 Assists the Line Manager in the preparation and closure of quality and external audit checks. Prepares necessary documents and records; follows up on corrective measures if any.
 </li>
 <li>
 Attends meetings when required, prepares, and communicates minutes of meeting as directed by the Line Manager. Assist pilots with any needed files or material timely and regularly.
 </li>
 <li>
 Acts as the focal point and coordinator for all the Flight Crew Training; reviews, recommends and participates in projects to create/enhance existing system, processes and policies which serve in enhancing the training environment.
 </li>
 <li>
 Maintains an accurate log of all Flight Crew Instructors/Examiners GACA approvals.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in management/administration or equivalent is preferred. With 2-3 years of related working experience in an administrative or coordination role in the operations department in any Airlines/Aviation.
 </li>
 <li>
 Financial skills such as invoice handling/ accounting are preferred.
 </li>
 <li>
 Proven skills in working with data and resources in a cost-effective manner.
 </li>
 <li>
 Cost-oriented, possess effective persuasive, negotiation and problem-solving skills.
 </li>
 <li>
 Dependable self-initiative, takes ownership, and displays energy and enthusiasm. Multi-task oriented with high attention to details.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 A relevant 2-3 years of related working experience in an administrative or coordination role in the operations department in any industry, with experience in the Airlines/Aviation industry.
 </li>
 </ul>
</div>

Coordinator - Flight Operations & Training (Air Arabia Dammam - KSA)

<div>
 
 Job Purpose
 
 
 
 To execute, monitor and follow up on Quality Assurance audit plans ,reviews and surveillance as directed by &ldquo;Quality Assurance Manager&rdquo;. Follow up on corrective measures in line with Air Arabia quality standards and IOSA and other regulatory bodies&rsquo; requirements to ensure compliance with the same across all functions and areas of operation.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Maintains the Quality Assurance System adopted for internal procedures, processes and products audits, surveillance and spot checks in accordance with ECAA/IOSA standards and requirements. .
 </li>
 <li>
 Participates in updating and communicating the regulations of G ECA in the corresponding manuals such as OM, GMM, GOM,MEL, ...etc. in coordination with corresponding personnel in operations and engineering departments.
 </li>
 <li>
 Reviews the internal quality standards and regulatory requirements on regular basis in accordance with Air Arabia/CAA approvals; highlights any variances or changes needed to the &ldquo;Quality Assurance Manager&rdquo; accordingly.
 </li>
 <li>
 Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists.
 </li>
 <li>
 Cooperates with the department heads/managers to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results; sends out necessary notifications for concerned parties prior to agreed schedules to allow needed arrangements from their side.
 </li>
 <li>
 Partners with Stakeholders and &ldquo;Quality Assurance Manager&rdquo; to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the Company are satisfactory.
 </li>
 <li>
 Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits; records the findings and corrective actions in system for verification, follow up, and database purposes.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Assists the &ldquo;Quality Assurance Manager&rdquo; in developing and monitoring the adherence to Quality Assurance policies, procedures, and manuals in accordance with Company&rsquo;s requirements; supports in developing Quality Assurance awareness across the different functions through Bulletins, inter-service memos, PPT, presentations, workshops, etc...
 </li>
 <li>
 Performs safety and quality audits and conducts periodic review approvals on Suppliers, Vendors, Subcontractors, Simulator, Ramp and Outstations, this includes but not limited to: MROs, GHAs, Fuel Companies, Cargo, flight operations , etc.; raises and follows-up on findings in Q-Pulse and with concerned owners.
 </li>
 <li>
 Reviews MDD/ADD/CDL and Reliability reports and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed.
 </li>
 <li>
 Ensures effective liaison with regulatory authorities and other operationally relevant external entities.
 </li>
 <li>
 Maintains and regularly updates necessary records related to Quality Assurance Audits such as personnel authorization files, dispensation files, deviations, and concessions.
 </li>
 <li>
 Supports the Engineering Department with new licenses aiming for continuation of training and enhancing capabilities ensuring the licenses are processed and issued as per regulations.
 </li>
 <li>
 Assists in the process of delivering and redelivering aircraft, as well as the renewal of aircraft certificates, including Airworthiness Certificates, flight permits, and radio licenses, among others.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor's degree in Aircraft Engineering, ATPL/CPL License or equivalent; with experience and exposure required to fulfil the position requirements.
 </li>
 <li>
 Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO &ndash; Lead Assessor are highly desirable and some may be treated as conditional for this role.
 </li>
 <li>
 Project Management certificate or alternately the proven corresponding working experience is nice to have.
 </li>
 <li>
 Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet and Web Search.
 </li>
 <li>
 Excellent command over written and verbal communication skills: reporting, presentations, etc.
 </li>
 <li>
 Fluent in English Language, Arabic Language is a plus.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 3-5 years of related working experience in Quality Assurance/Audit in the aviation/airline industry.
 </li>
 <li>
 Extensive exposure to the Civil Aviation Authorities and regulatory bodies&rsquo; legal requirements, preferably GCAA and/or EASA/FAA; familiar with regulations pertaining to Licensing, procedures, and manuals.
 </li>
 <li>
 Knowledgeable with working exposure to Commercial /Safety/Internal &amp; External Audit practices.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations
 </li>
 <li>
 Aircrafts technical knowledge and relative exposure to aircrafts maintenance requirements is a plus.
 </li>
 <li>
 Possesses an in-depth knowledge in documentation control systems.
 </li>
 <li>
 Experienced in designing procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.
 </li>
 <li>
 Analytical thinking, efficiency and commitment to successful results.
 </li>
 <li>
 Proven skills in analysing data, identifying pitfalls and recommending corrective measures.
 </li>
 <li>
 Cost-oriented, possesses effective problem solving and decision making skills.
 </li>
 <li>
 High accuracy and attention to details.
 </li>
 </ul>
</div>

Quality Assurance Engineer

<div>
 
 Job Purpose
 
 
 
 Perform, supervise, and certify structural maintenance tasks including repairs/modifications, installation/ replacements, inspections, and defect rectifications, on Airline and Third-Party aircraft in accordance with approved standards, regulatory requirements, and airline maintenance procedures. The role is responsible for technical oversight of shop activities, ensuring the airworthiness of serviced aircraft structures, and issuing Certificates of Release to Service (CRS) for completed maintenance on structural parts.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Performs and certify scheduled and unscheduled aircraft structure or structural parts maintenance, including inspections, testing, repairs, and replacements in line with approved maintenance data.
 </li>
 <li>
 Issues Certificates of Release to Service (CRS) for structural parts upon satisfactory completion of maintenance and verification against regulatory and organizational standards.
 </li>
 <li>
 Reviews work instructions, task cards, and maintenance schedules to plan, allocate, and oversee shop activities ensuring efficient, compliant, and cost-effective operations.
 </li>
 <li>
 Provides technical guidance, and supervision to certifying technicians and shop technicians, ensuring tasks are performed to the required standard and in accordance with procedures.
 </li>
 <li>
 Investigates and resolves technical issues, performing root cause analysis for recurring defects and coordinating with Engineering and Quality Assurance for corrective actions.
 </li>
 <li>
 Records all maintenance actions, defect findings, and parts usage in the system accurately, ensuring documentation is complete, traceable, and meets regulatory requirements.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Ensures availability and readiness of shop stock, tools, and equipment in compliance with approved standards and operational demands.
 </li>
 <li>
 Manages resource utilization to minimize waste and control maintenance costs.
 </li>
 <li>
 Enforces strict adherence to safety precautions, human factors principles, and published maintenance procedures before, during, and after task execution to protect personnel, equipment, and maintain operational safety.
 </li>
 <li>
 Maintains effective communication and coordination with Engineering, Quality Assurance, Technical Procurement, and operational teams to ensure seamless maintenance operations and on-time component availability.
 </li>
 <li>
 Presents a professional, technically competent image of the airline in interactions with internal and external stakeholders, regulatory representatives, and customers.
 </li>
 <li>
 Contributes to the capability building &amp; continuous improvement of maintenance procedures, processes, and shop practices to enhance operational efficiency, reliability, and compliance.
 </li>
 <li>
 Deputize for the Shop Supervisor/Lead Engineer as needed.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in Aircraft Maintenance Engineering (Structural/Airframe discipline), or equivalent technical discipline.
 </li>
 <li>
 In-depth knowledge of aircraft structure maintenance, applicable regulations, and safety standards.
 </li>
 <li>
 Strong troubleshooting, inspection, and diagnostic skills.
 </li>
 <li>
 Strong decision-making abilities.
 </li>
 <li>
 Effective communication, coordination, and stakeholder management skills.
 </li>
 <li>
 Ability to manage technical teams, enforce standards, and resolve operational issues under time constraints.
 </li>
 <li>
 Proficient in computer literacy &amp; using Maintenance &amp; Engineering software systems for documentation, component tracking, and task management.
 </li>
 <li>
 Physically fit and able to work in various operational conditions (e.g., confined spaces, outdoor environments).
 </li>
 <li>
 Ability to work in rostered shifts based on operational requirements
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 OEM or equivalent certification for Sheet metal parts /Structure is mandatory
 </li>
 <li>
 Minimum 5 years&rsquo; experience, preferably Airbus types, of which at least 2 years in a certifying or supervisory capacity.
 </li>
 </ul>
</div>

Sheet Metal Engineer

Join Air Arabia and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.