Qureos Mentor

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 
 JOB PURPOSE
 
 
 
 
 
 
 
 HR &amp; Admin Executive provides HR administrative functions in the areas of recruitment, people and performance management, social welfare as well as updating and maintenance of HR records.
 
 
 He/She has to carry out Admin functions in order to support smooth functioning of the office. He/She will take care of the day to day requirement related to administration.
 
 
 
 
 
 
 
 SPECIFIC RESPONSIBILITIES
 
 
 
 
 Recruitment and Selection
 
 <ul>
 <li>
 Keeping a complete record both (physical copies and digital data) of all the resumes received from various sources.
 </li>
 <li>
 Contacting candidates who have been shortlisted for personal interview.
 </li>
 <li>
 Organizing and scheduling interviews.
 </li>
 <li>
 Verifying the mandatory documents of candidates before arranging their interviews.
 </li>
 <li>
 Providing job application forms to applicants and ensuring that all the required fields are filled out correctly.
 </li>
 <li>
 Distributing test papers for written exams to non-technical applicants and arranging trade tests for technical applicants.
 </li>
 <li>
 Conducting job interviews on a first-come, first-served basis to prevent unnecessary interruptions during personal interviews.
 </li>
 <li>
 Promptly announcing the interview results after completing all the rounds and advising shortlisted candidates to bring self-attested documents/certificates for verification.
 </li>
 <li>
 Ensuring that all selected candidates undergo a medical test before starting their employment without exceptions.
 </li>
 <li>
 Creating staff personal files in a secure and organized manner.
 </li>
 </ul>
 
 Administration:
 
 <ul>
 <li>
 Answering phone calls and addressing direct walk-in inquiries.
 </li>
 <li>
 Maintaining the cleanliness and organization of the workplace by coordinating with the housekeeping staff.
 </li>
 <li>
 Keeping the work area, canteen, pantry and restrooms are neat and tidy.
 </li>
 <li>
 Assists in updating of HR database.
 </li>
 <li>
 Keeping records of joining reports from all the departments (Keeping up to date records of all the official documents consist of Medical Reports, Offer Letters,
 </li>
 </ul>
 
 
 
 
 Engagement Letters, BOS forms, Educational Certificates, ID Proofs, Joining Reports, or any other official documents)
 
 <ul>
 <li>
 (Issuing of Employee ID Cards to the new employees, and to existing employees as well in case of loss or damage as per company policy)
 </li>
 <li>
 (Opening of Bank Accounts of new joiners, and deal with the queries and issues about it).
 </li>
 <li>
 Updating of New Employee entries in BOS.
 </li>
 <li>
 PF and ESIC records updating in BOS for new joiners.
 </li>
 <li>
 Any other task as assigned by the reporting authority. (Adhoc work assigned by the Reporting Officer)
 </li>
 </ul>
 
 
 
 
 Employee Engagement:
 
 <ul>
 <li>
 Plan and conduct engagement activities (Assist HR Team/Welfare Officer conducting engagement activities)
 </li>
 <li>
 Arrangement of basic need/requirement to conduct engagement or welfare activities within the office premises.
 </li>
 <li>
 Follow up with the employees till the end of engagement/welfare activities.
 </li>
 <li>
 Coordinate for PAN India engagement activities.
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations in the assigned area of work.
 </li>
 <li>
 Responsible for reporting to his supervisors&rsquo; occurrences, events, violations and acts
 </li>
 </ul>
 
 that may affect safety, security and company reputation
 
 
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 Bachelors in Arts/Commerce from recognized university. Bachelor Degree in any stream.
 
 
 Master&rsquo;s Degree in Business Administration/ PGDM in HR would be an added advantage.
 
 
 
 
 
 
 
 
 
 
 RELEVANT EXPERIENCE
 
 
 
 <ul>
 <li>
 0-24 Months of experience in HRD. 0-24 months in HR or Administration.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOURS
 
 
 
 <ul>
 <li>
 Excellent customer service and interpersonal skills. (Good administrative skills)
 </li>
 <li>
 Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures. (Should be a team player)
 </li>
 <li>
 Ability to work in a fast passed, constantly changing environment
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent personal presentation (Well behaved and self-organized)
 </li>
 <li>
 Should be a quick learner and adaptable in nature.
 </li>
 </ul>
 
 
</div>

HUMAN RESOURCE & ADMIN EXECUTIVE

<div>
 
 
 Assistant Manager Talent Acquisition
 
 
 
 
 
 
 
 Location: Kochi
 
 
 
 
 
 
 
 Job Summary
 
 
 
 The Senior Executive &ndash; Talent Acquisition will support the execution of recruitment strategies to meet the operational hiring needs of aviation ground handling services. This role involves managing high-volume recruitment across functions such as ramp services, baggage handling, customer service, and technical support. The ideal candidate will have hands-on experience in operational hiring, strong sourcing capabilities, and a commitment to delivering a seamless candidate experience in a fast-paced, compliance-driven environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Recruitment Execution &amp; Process Management
 </li>
 <li>
 Manage end-to-end recruitment for frontline and support roles, ensuring timely and quality hires.
 </li>
 <li>
 Source candidates through job portals, aviation institutes, referrals, and social media platforms.
 </li>
 <li>
 Coordinate interview scheduling, assessments, and selection processes.
 </li>
 <li>
 Ensure compliance with aviation regulatory requirements including background checks and security clearances.
 </li>
 <li>
 Workforce Planning &amp; Coordination
 </li>
 <li>
 Assist in forecasting hiring needs based on operational schedules and seasonal trends.
 </li>
 <li>
 Collaborate with HRBPs and station managers to align recruitment efforts with workforce plans.
 </li>
 <li>
 Maintain recruitment trackers and update hiring status regularly.
 </li>
 <li>
 Candidate Experience &amp; Engagement
 </li>
 <li>
 Ensure smooth candidate communication throughout the recruitment lifecycle.
 </li>
 <li>
 Support onboarding processes and gather feedback to improve candidate experience.
 </li>
 <li>
 Participate in employer branding activities and job fairs to attract talent.
 </li>
 <li>
 Stakeholder Collaboration
 </li>
 <li>
 Work closely with hiring managers to understand role requirements and provide recruitment support.
 </li>
 <li>
 Liaise with external recruitment partners and vendors for sourcing and compliance.
 </li>
 <li>
 Support the Head &ndash; TA in reporting and stakeholder updates.
 </li>
 <li>
 Technology &amp; Reporting
 </li>
 <li>
 Utilize ATS and recruitment tools to manage candidate pipelines and job postings.
 </li>
 <li>
 Generate basic recruitment reports and dashboards for internal review.
 </li>
 <li>
 Identify opportunities to improve recruitment processes and tools.
 </li>
 <li>
 Compliance &amp; Inclusion
 </li>
 <li>
 Ensure recruitment practices adhere to labor laws, aviation safety standards, and internal policies.
 </li>
 <li>
 Promote inclusive hiring practices and support diversity initiatives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 2&ndash;3 years of experience in talent acquisition, preferably in high-volume or operational environments.
 </li>
 <li>
 Exposure to aviation, logistics, or similar industries is an advantage.
 </li>
 <li>
 Familiarity with recruitment compliance and security clearance processes is preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong sourcing and candidate engagement skills.
 </li>
 <li>
 Proficiency in ATS platforms and job boards.
 </li>
 <li>
 Good communication and stakeholder management abilities.
 </li>
 <li>
 Detail-oriented with strong organizational and coordination skills.
 </li>
 <li>
 Ability to work effectively in a fast-paced, operational setting.
 </li>
 </ul>
 
 
</div>

Assistant Manager Talent Acquisition

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 .
 
 
 
 
 
 Senior Manager &ndash; GSE - Maintenance
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 
 Sr. Manager
 
 &ndash;
 
 GSE Maintenance is responsible to assist BU Head of Department to ensure that maintenance of all ground support equipment is carried out in a timely manner as per AISATS GSE policy.
 
 <ul>
 <li>
 This position will be responsible to carry out maintenance activities for the entire South Zone.
 </li>
 <li>
 Ensure that maintenance of GSE is carried out in accordance with the procedures laid down by company policy, manufactures&rsquo; manuals and regulatory requirements
 </li>
 <li>
 Ensure sufficient spare stock for GSE repair
 </li>
 <li>
 Ensure inventory and tagging of GSE as per company policy
 </li>
 <li>
 Ensure GSE replacement is planned as per company policy
 </li>
 <li>
 Ensure that maintenance skills set is updated through proper training
 </li>
 <li>
 Ensure training of maintenance staff take place as per company training matrix and manufacturers&rsquo; recommendations
 </li>
 <li>
 Ensure that maintenance team is updated with latest policies, procedures and regulations
 </li>
 <li>
 Assist BU Heads for optimization of resources/GSEs and cost reduction
 </li>
 <li>
 Contribute to formulate GSE maintenance procedures and policies in accordance with company&rsquo;s vision, mission, value and legal procedures; and implement the approved ones
 </li>
 <li>
 Ensure services are delivered as per agreed SLA with clients
 </li>
 <li>
 Assist AVP ramp/HOD to achieve goals, market share, revenue levels, cost reduction and/or operational efficiency
 </li>
 <li>
 Lead and coordinate his/her subordinates during his/her shift. deliver targets, monitor and evaluate his/her subordinates&rsquo; performance and provide feedback, reports
 </li>
 <li>
 Make spot checks to ensure that safety practices are followed, take necessary steps to correct and irregularity.
 </li>
 <li>
 Contributes in preparing procedures/instructions and training procedures for equipment operations when required
 </li>
 <li>
 Assist BU-Heads to prepare budget of GSE maintenance
 </li>
 <li>
 Ensure that spares&rsquo; stock and inventory is properly planned and maintained to ensure continuity of services
 </li>
 <li>
 Monitor monthly realization of department targets
 </li>
 <li>
 Measure and evaluate his/her individual performance and development, attends planned training and projects for self-improvement
 </li>
 <li>
 Observe customer satisfaction, make proposals for improvement.
 </li>
 <li>
 Communicate and attend meetings with other departments and external agencies to ensure smooth service s.
 </li>
 <li>
 Maintain good working relationship with customers and all stake holders.
 </li>
 <li>
 Ensures that equipment that are used in ramp services are functional well, and instructs maintenance team to eliminate deficiencies.
 </li>
 <li>
 Ensures the security and safety of the company property (equipment, stationery items, etc)
 </li>
 <li>
 Ensures the confidentiality of all information regarding the company and the work he/she performs, ensure the security of valuable documents.
 </li>
 <li>
 Ensure upkeep of AISATS offices and staff grooming and uniform regulations are followed strictly.
 </li>
 <li>
 Ensure that branding, corporate image and service standards are never jeopardized under any circumstances
 </li>
 <li>
 Ensure that his/her team works in line with AISATS values, principles and procedures; serve as role model for employees in his/her team.
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 
 
 
 <ul>
 <li>
 Minimum 10 years&rsquo; experience in ramp operations and GSE Maintenance
 </li>
 <li>
 Experience in resources (manpower) management.
 </li>
 <li>
 Able to learn and develop new skills.
 </li>
 </ul>
 
 
 
 
 
 For a successful role as Sr. Manager &ndash;GSE-Maintenance services, he/she should have the following traits:
 
 
 <ul>
 <li>
 Demonstrate excellent supervisory and leadership skills.
 </li>
 <li>
 Good communicator and able to relate to all levels of staff with excellent interpersonal skills.
 </li>
 <li>
 Fluency in written and spoken English.
 </li>
 <li>
 Individual with high energy levels. Ability to lead a diverse team and display leadership skills while handling cross sectional team.
 </li>
 <li>
 Ability to think logically, in addition to managing operational pressure.
 </li>
 <li>
 A problem solver, with the ability to make quick decisions based on available facts.
 </li>
 <li>
 Proven ability to lead, mentor and a young and dynamic group of talent.
 </li>
 <li>
 Ability to understand and interpret customer airlines operational manuals.
 </li>
 <li>
 Ability to work in teams, whilst displaying a high degree of motivation enthusiasm and commitment.
 </li>
 <li>
 Staff must be physically fit to work in shifts and under adverse weather conditions.
 </li>
 </ul>
 
 
</div>

Senior Manager – GSE - Maintenance

<div>
 
 
 SENIOR MANAGER - CARGO SERVICES
 
 
 
 
 
 
 
 JOB PURPOSE &amp; SPECIFIC RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 The Senior Cargo Manager reports to the Assistant Vice President &ndash; Cargo Operations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provides good customer service to airlines and other clients by ensuring that their requirements, enquiries and complaints are attended to and resolved expeditiously.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provide prompt services to queries on export and import cargo irregularities from clients and their overseas stations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Conduct regular weekly/monthly meetings with airline clients to review and resolve operations issue.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Plan and introduce work improvement methods by conducting work studies on work processes with emphasis on staff deployment.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Analyze the data collected and propose ways to improve the work processes and improve staff and resource utilization.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Expenditure and exercise tight controls to prevent excessive expenditure.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Monitor the results of relevant projects and submit post implementation reports.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure that all performance data are properly maintained.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure that quality control checks/ measures are in place for all functions in cargo operations
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for quarterly review of quality control and self &ndash; assessment for cargo division.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure the compliance of assigned airlines Service Level Agreement (SLA) and achievement of a score of &ldquo;good&rdquo; in the monthly and bi-annual surveys.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Liaise with relevant section or department involved whenever there are new procedure/handling/audit requirement introduced by the airline.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Attends to the airline auditor who audits station&rsquo;s operation in particular with regards to safety, procedures and dangerous goods handling.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Explore, identify enhancements to IT systems to improve work methods and staff productivity to provide a high standard of service.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Planning, implementation, evaluation and guidance of all cargo operational and administrative functions
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure timely replacement of old equipment and plan for budgetary allocation for capitalization of assets used at the airport for operational functions
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 To ensure strict compliance to their department/section operational safety and security functions, and also ensuring operations are provided with necessary resources.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Evolve and monitor implementation of cargo handling procedures
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Attend customer complaints and resolve them in a timely manner
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure rectification of discrepancies
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure processing of cargo claims with shortest time possible
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop system for regular monitoring of field operation
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coordinate with station/terminals for improvement of service facilities
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 To prepare and update Cargo Handling Manual/circulars and other reference material
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Update station about IATA regulations &amp; procedures of cargo handling
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Negotiate and update cargo handling agreements relating to cargo services
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Implementation of SMS in Cargo
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Effectively manage cargo handling facilities
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Make cargo handling procedures more efficient and conversant to industry requirements
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Management and optimum utilization of Cargo Terminal facilities
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Optimum utilization of available manpower and motivating manpower for training/rewards.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree / diploma (or) equivalent from a reputed university
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Post Graduate degree preferred
 </li>
 </ul>
 
 
 
 
 
 
 
 
 RELEVANT EXPERIENCE
 
 
 
 
 
 <ul>
 <li>
 Minimum of 5 years of relevant experience of airline experience
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must have lead an area of operations successfully
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Good oral and written communication skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must possess exceptional leadership and interpersonal skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Marketing experience will be considered an advantage
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Experience in risk analysis procedures, airline quality management systems and familiarity with ISO 9001/2000 procedures
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Eligible in Dangerous Goods Acceptance and Live Animals Regulations
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Effective people management and planning/organizing skills, customer focused and analytical with good judgment
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must have lead an area of operations successfully
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent knowledge of the layout of the Noida Air Freight Terminal
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Thorough Airline Industry knowledge
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Should be able to handle matter relating to compliance/discrepancies &amp; claims related to cargo
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Should be computer literate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOURS
 
 
 
 
 
 <ul>
 <li>
 Ability to work in a diverse, multicultural and fast paced operational environment
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong leadership skills and proven experience in staff development
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 &ldquo;Hands on&rdquo; approach to all tasks
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ability to take a proactive approach to overcome challenges and achieve results
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Developing sub-ordinates skills and competencies and defines development needs
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must be a good decision maker to come out with practical solutions
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must be ready to take initiative and lead in unforeseen circumstances
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must have good interpersonal skills and maintain good relations with stakeholders involved
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must be smart, confident, calm and level-headed
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must possess good organizational skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Fluent in written and spoken English
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Advanced Knowledge of MS Office application
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Comprehend and translate complex data and its relationship to trends and observations
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for quarterly review of safety , quality control and self &ndash; assessment for cargo division.
 </li>
 </ul>
 
 
</div>

SENIOR MANAGER - CARGO SERVICES

<div>
 
 
 Core Job Responsibilities of a Quality and Safety Manager
 
 
 
 
 
 
 
 1. Policy Development &amp; Compliance
 
 
 <ul>
 <li>
 Develop and enforce quality and safety policies aligned with OSHA, DGCA, IATA, and other relevant regulations.
 </li>
 <li>
 Ensure compliance with federal, state, and local safety laws.
 </li>
 <li>
 Maintain documentation for audits and inspections.
 </li>
 </ul>
 
 
 2. Risk Assessment &amp; Mitigation
 
 
 <ul>
 <li>
 Conduct regular safety audits of cargo handling areas, warehouses, and vehicle fleets.
 </li>
 <li>
 Identify hazards (e.g., flammable materials, heavy equipment zones) and recommend control measures.
 </li>
 <li>
 Implement corrective actions post-incident or near-miss.
 </li>
 </ul>
 
 
 3. Training &amp; Awareness
 
 
 <ul>
 <li>
 Quality and Safety briefing to all the staff
 </li>
 <li>
 Organize quality and safety training for warehouse staff, forklift operators, drivers, and contractors.
 </li>
 <li>
 Promote a safety-first culture through workshops and visual aids.
 </li>
 <li>
 Ensure PPE usage and emergency preparedness.
 </li>
 </ul>
 
 
 4. Incident Investigation
 
 
 <ul>
 <li>
 Lead investigations into accidents, injuries, or unsafe practices.
 </li>
 <li>
 Prepare detailed reports and root cause analyses.
 </li>
 <li>
 Liaise with insurance and legal teams if required.
 </li>
 </ul>
 
 
 5. Coordination &amp; Communication
 
 
 <ul>
 <li>
 Collaborate with terminal managers, customs officials, and logistics partners.
 </li>
 <li>
 Act as the point of contact for regulatory bodies during inspections.
 </li>
 <li>
 Communicate safety updates to senior management.
 </li>
 <li>
 Responsibilities Checklist: Covers core duties like policy enforcement, audits, training, and coordination.
 </li>
 <li>
 Audit Items: Key areas to inspect such as PPE, fire safety, vehicle checks, and documentation.
 </li>
 <li>
 Incident Tracking Log: A table to record incidents, root causes, and corrective actions.
 </li>
 <li>
 Tenant Compliance Issues: Common challenges in multi-tenant environments.
 </li>
 </ul>
 
 
 
 
 
 KPI&rsquo;s
 
 
 
 
 
 <ul>
 <li>
 Tenant Safety Compliance Index - Measures how well tenants adhere to park-wide quality and safety standards.
 </li>
 <li>
 Quality and Safety Culture Survey Score - Employee feedback on quality and safety practices and culture.
 </li>
 <li>
 Incident Cost Reduction - Tracks financial impact of quality and safety improvements.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in Logistics, Supply Chain, or related field.
 </li>
 <li>
 At least 10 years of quality and Safety experience in Airlines, warehouse or logistics operations.
 </li>
 <li>
 Strong knowledge of quality and Safety Audit, documentation and safety follow up protocols.
 </li>
 </ul>
 
 
</div>

Quality & Safety Manager - Cargo Terminal

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager - Maintenance (H1)
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Accomplishes maintenance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
 </li>
 <li>
 Achieves maintenance operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
 </li>
 <li>
 Meets maintenance financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
 </li>
 <li>
 Provides engineering support by responding to requests for mechanical and electrical problems.
 </li>
 <li>
 Complies with codes by adhering to requirements; advising senior management on needed actions.
 </li>
 <li>
 Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
 </li>
 <li>
 Updates mechanical engineering job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
 </li>
 <li>
 Enhances facilities services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
 </li>
 <li>
 Ensure that the Preventive and Predictive Maintenance Programs make significant contribution to the reduction of Maintenance costs and to the increase of equipment availability.
 </li>
 <li>
 Ensures that all Maintenance personnel provide a high level of customer satisfaction.
 </li>
 <li>
 That performance feedback data is used to strengthen the achievements of the Maintenance Department.
 </li>
 <li>
 Implement appropriate corrective actions in response to preventative and predictive Maintenance data.
 </li>
 <li>
 Ensure predictive and preventative Maintenance activities are properly documented and that documentation is controlled and available to all Maintenance personnel.
 </li>
 <li>
 Coordinate precision Maintenance technologies including, but not limited to, machinery alignment, rotating equipment balancing, and lubrication.
 </li>
 <li>
 Manage critical spare part inventory.
 </li>
 <li>
 Troubleshoot process and equipment problems by identifying and analyzing malfunctions, determining causes of problems, and developing and implementing corrective action.
 </li>
 <li>
 Recommend and implement systems and processes to improve productivity, product quality and employee safety.
 </li>
 <li>
 Coordinate programs such as emergency, preventive and predictive Maintenance to insure optimum equipment capability.
 </li>
 <li>
 Identify training needs and capability &ldquo;gaps&rdquo;. Implements training and development plans for Maintenance employees to ensure employee competency.
 </li>
 <li>
 Continuously improve operational processes by leveraging personal and team knowledge and expertise.
 </li>
 <li>
 Maintain effective systems for employee communications, continuous improvement and other systems that support business objectives.
 </li>
 <li>
 That the records, reports, and charts are kept up to date as an aid to improve Maintenance support services.
 </li>
 <li>
 Overall in charge of the Maintenance activities.
 </li>
 <li>
 Drawing up and implementation of Preventive Maintenance Schedules of Equipment.
 </li>
 <li>
 Monitoring all the Maintenance of Equipment done in Maintenance Centre &amp; with outside parties.
 </li>
 <li>
 Responsible for the allocation work, maintaining and preparation of comprehensive report
 </li>
 <li>
 Ensure only one manager on leave/OFF, so that one manager is present in all the days, they can recommend leave to technicians, shift technicians considering the man power requirement for the routine checks, servicing and break down repairs.
 </li>
 <li>
 Ensuring updating of Maintenance Records in the BOS.
 </li>
 <li>
 Monitoring of Refueling of Equipment and Diesel, Engine Oil and Hydraulic Oil consumption &amp; Maintenance of fuel, record through BOS.
 </li>
 <li>
 Monitoring of Job order bills and cash bills certification.
 </li>
 <li>
 Projecting and demanding spares requirement for and monitoring spares availability for various ongoing jobs &amp; for replenishment of stock.
 </li>
 <li>
 Indigenization and Import substitution.
 </li>
 <li>
 Monitoring of impress cash &amp; settlement
 </li>
 <li>
 Fulfilling mandatory requirements as per Factories Act for Factory inspector&rsquo;s inspection &ndash; vis-a-vis Pressure Vessels, Fire Points in Workshop, Electrical Equipment Safety requirements etc., and adherence to safety norms.
 </li>
 <li>
 Ensure cleanliness of workshop &amp; stores.
 </li>
 <li>
 Monitoring of Safety Audit requirements of ISAGO Customer Airlines
 </li>
 <li>
 Calibration Check of Instruments of Equipment used on Aircraft, Load Test of GPU&rsquo;s, Inspection dates on Fire Extinguisher Trolleys, Jacks etc.
 </li>
 <li>
 Monitoring AO requirements on Safety / Security &ndash; AEP, AVP, ADP&rsquo;s etc.
 </li>
 <li>
 Organizing Periodic Training of Technicians on Emergency Procedures for retrieval of Equipment.
 </li>
 <li>
 Authorized to sign material gate pass and fuel vouchers
 </li>
 <li>
 Any other assignments allotted from time to time.
 </li>
 <li>
 He will be assisted by the Assistant Manager, DM&rsquo;s and Supervisors
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 </li>
 </ul>
 
 
 <ul>
 <li>
 96 months of experience in the relevant field
 </li>
 <li>
 Have demonstrated ability in preparing managing report and data analysis.
 </li>
 <li>
 Should be able to handle a mass manpower
 </li>
 <li>
 Should possess good command over computer application.
 </li>
 <li>
 Possesses openness to new challenges
 </li>
 <li>
 Willingness to go beyond the challenges and meet the deadlines.
 </li>
 <li>
 Possesses good communication skills.
 </li>
 <li>
 Should have the ability to solve problems
 </li>
 <li>
 Should be service oriented
 </li>
 </ul>
 
 
</div>

Manager - GSE Maintenance

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 
 Location: BLR
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
 </li>
 <li>
 Strong knowledge of labor laws, HR systems, and compliance frameworks.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strategic thinking and business acumen.
 </li>
 <li>
 Strong interpersonal and influencing skills.
 </li>
 <li>
 Data-driven decision-making.
 </li>
 <li>
 Crisis management and adaptability.
 </li>
 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
</div>

Human Resources Business Partner

Join Air India SATS Airport Services Private Limited (AISATS) and explore 16   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.