Qureos Mentor

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 Manager &ndash; Finance (AP Controller)
 
 
 
 
 
 
 
 
 
 
 
 
 Job Objective &amp; Key Responsibilities
 
 
 
 
 
 
 
 The person needs to control and oversee the AP operations for Pan India and the activities of the team include:
 
 
 
 
 
 
 1.
 
 Accounts Payable (AP) Management
 
 
 <ul>
 <li>
 Process vendor bills and ensure accurate and timely payments after verification.
 </li>
 <li>
 Track due dates, aging reports, and coordinate with suppliers for any discrepancies.
 </li>
 <li>
 Manage credit terms and resolve payment-related queries from vendors or outlet teams.
 </li>
 <li>
 Maintain a well-organized filing system for all purchase invoices and payment vouchers.
 </li>
 </ul>
 
 3.
 
 General Ledger &amp; Journal Entries
 
 
 <ul>
 <li>
 Record accurate journal entries, including adjustments, accruals, and petty cash settlements.
 </li>
 <li>
 Assist in monthly closing activities, supporting P&amp;L and Balance Sheet accuracy.
 </li>
 <li>
 Perform supplier ledger matching.
 </li>
 </ul>
 
 4.
 
 Taxation &amp; Statutory Compliance
 
 
 <ul>
 <li>
 Assist in GST calculations, input credit reconciliation, and timely return filings.
 </li>
 <li>
 Support TDS deduction and filings as per compliance.
 </li>
 <li>
 Coordinate with auditors for periodic and statutory audits.
 </li>
 </ul>
 
 5.
 
 Reporting &amp; MIS
 
 
 <ul>
 <li>
 Prepare financial summaries, vendor payment schedules, and receivables dashboards.
 </li>
 <li>
 Share monthly AP reports with management for cash flow tracking.
 </li>
 <li>
 Support budgeting and forecasting processes by sharing accurate payable and receivable data.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 CA with 5 to 7 years of relevant experience.
 </li>
 <li>
 Proficient in computer applications and financial systems.
 </li>
 <li>
 Team handling experience is a plus
 </li>
 </ul>
 
 
 
 
 
 Preferred Experience
 
 
 <ul>
 <li>
 Solid understanding of accounting principles; experience with ERP systems is preferred.
 </li>
 <li>
 Exposure to the aviation industry is a plus.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies &amp; Attributes
 
 
 <ul>
 <li>
 Strong command of spoken and written English.
 </li>
 <li>
 Excellent interpersonal and supervisory skills.
 </li>
 <li>
 Effective communicator across all organizational levels.
 </li>
 <li>
 Collaborative and able to lead cross-functional teams.
 </li>
 <li>
 Comfortable working with various financial software and systems.
 </li>
 <li>
 Ability to interpret airline operational manuals and apply financial insights.
 </li>
 </ul>
 
 
</div>

Manager – Finance (AP Controller)

<div>
 
 
 Assistant Manager Talent Acquisition
 
 
 
 
 
 
 
 Location: Kochi
 
 
 
 
 
 
 
 Job Summary
 
 
 
 The Senior Executive &ndash; Talent Acquisition will support the execution of recruitment strategies to meet the operational hiring needs of aviation ground handling services. This role involves managing high-volume recruitment across functions such as ramp services, baggage handling, customer service, and technical support. The ideal candidate will have hands-on experience in operational hiring, strong sourcing capabilities, and a commitment to delivering a seamless candidate experience in a fast-paced, compliance-driven environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Recruitment Execution &amp; Process Management
 </li>
 <li>
 Manage end-to-end recruitment for frontline and support roles, ensuring timely and quality hires.
 </li>
 <li>
 Source candidates through job portals, aviation institutes, referrals, and social media platforms.
 </li>
 <li>
 Coordinate interview scheduling, assessments, and selection processes.
 </li>
 <li>
 Ensure compliance with aviation regulatory requirements including background checks and security clearances.
 </li>
 <li>
 Workforce Planning &amp; Coordination
 </li>
 <li>
 Assist in forecasting hiring needs based on operational schedules and seasonal trends.
 </li>
 <li>
 Collaborate with HRBPs and station managers to align recruitment efforts with workforce plans.
 </li>
 <li>
 Maintain recruitment trackers and update hiring status regularly.
 </li>
 <li>
 Candidate Experience &amp; Engagement
 </li>
 <li>
 Ensure smooth candidate communication throughout the recruitment lifecycle.
 </li>
 <li>
 Support onboarding processes and gather feedback to improve candidate experience.
 </li>
 <li>
 Participate in employer branding activities and job fairs to attract talent.
 </li>
 <li>
 Stakeholder Collaboration
 </li>
 <li>
 Work closely with hiring managers to understand role requirements and provide recruitment support.
 </li>
 <li>
 Liaise with external recruitment partners and vendors for sourcing and compliance.
 </li>
 <li>
 Support the Head &ndash; TA in reporting and stakeholder updates.
 </li>
 <li>
 Technology &amp; Reporting
 </li>
 <li>
 Utilize ATS and recruitment tools to manage candidate pipelines and job postings.
 </li>
 <li>
 Generate basic recruitment reports and dashboards for internal review.
 </li>
 <li>
 Identify opportunities to improve recruitment processes and tools.
 </li>
 <li>
 Compliance &amp; Inclusion
 </li>
 <li>
 Ensure recruitment practices adhere to labor laws, aviation safety standards, and internal policies.
 </li>
 <li>
 Promote inclusive hiring practices and support diversity initiatives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 5 &ndash; 6 years of experience in talent acquisition, preferably in high-volume or operational environments.
 </li>
 <li>
 Exposure to aviation, logistics, or similar industries is an advantage.
 </li>
 <li>
 Familiarity with recruitment compliance and security clearance processes is preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong sourcing and candidate engagement skills.
 </li>
 <li>
 Proficiency in ATS platforms and job boards.
 </li>
 <li>
 Good communication and stakeholder management abilities.
 </li>
 <li>
 Detail-oriented with strong organizational and coordination skills.
 </li>
 <li>
 Ability to work effectively in a fast-paced, operational setting.
 </li>
 </ul>
 
 
</div>

Assistant Manager Talent Acquisition

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer. &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 
 
 
 ASSISTANT MANAGER &ndash; Procurement
 
 
 
 The primary responsibility of Assistant Manager &ndash; Procurement is to support the development and implementation of the procurement strategies according to company&rsquo;s business requirements by collating and analyzing order requirements and supplier information.
 
 
 
 
 
 
 Purchase
 
 
 <ul>
 <li>
 Send out enquiries for appropriate materials/goods/services, collate and analyse quotations.
 </li>
 <li>
 As required, place orders with suitable suppliers for specified materials ensuring goods are delivered on the required date and purchased at the most competitive rates and within budget.
 </li>
 <li>
 Ensure that quality and performance of the materials ordered are in line with required standards.
 </li>
 <li>
 Plans to prioritize, organize and accomplish work and supervise staff and meetings
 </li>
 <li>
 Assist CHQ team for RFQ/ Projects within strict timelines and as per AISATS Procurement and Stores Manual.
 </li>
 <li>
 Oversee implementation of indirect procurement (Non-GSE) of CHQ Contracts
 </li>
 <li>
 Monitor and manage CHQ contracts while maintaining turnaround time (TAT) standards as per SLA in the contract, timely reporting of NC s to CHQ team
 </li>
 <li>
 Audit invoices for compliance with contract terms and supervise contract closeout.
 </li>
 <li>
 Assist CHQ team in maintaining documentation for audit purposes.
 </li>
 <li>
 Support audits by reviewing procurement policies and procedures for efficiency and compliance.
 </li>
 <li>
 Communicate effectively with business units to resolve issues.
 </li>
 <li>
 Consolidate purchases of materials to achieve maximum economic benefit.
 </li>
 <li>
 Follow up on deliveries from suppliers that are overdue or urgent in nature.
 </li>
 <li>
 Maintain, update and source new vendors to aid smooth functioning of procurement process.
 </li>
 <li>
 Assist in negotiation and finalization process for agreed terms &amp; conditions not restricting to discount structures and volume rebates.
 </li>
 <li>
 Knows procurement work in Capital equipment buying.
 </li>
 <li>
 Able to apply supply chain management concepts.
 </li>
 <li>
 Preparation of RFP&rsquo;s and RFQ&rsquo;s.
 </li>
 <li>
 Identify cost saving projects along with the user department and vendor
 </li>
 <li>
 Monitoring performance of suppliers and actions for improvement
 </li>
 <li>
 Perform other duties as assigned by HOD.
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions always related to safety and security matters whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 Procurement Standards
 
 
 <ul>
 <li>
 In liaison with procurement department, inform other departments (including finance, BU procurement teams) of all relevant information regarding settlement of the accounts with the vendor, changes in materials, major price movements, delivery lead times and individual supply situations.
 </li>
 <li>
 Assist RO in maintaining the prominent internal documentation for audit purpose.
 </li>
 <li>
 Assist in reviewing the policies and procedures of procurement department to ensure efficient and professional operation consistent with corporate vision.
 </li>
 <li>
 Evaluate bids and make recommendations based on commercial parameters.
 </li>
 </ul>
 
 
 
 
 
 Invoicing
 
 
 <ul>
 <li>
 Process verified invoices when not automatically sanctioned via the computer information system.
 </li>
 <li>
 Raise &amp; Release Purchase Orders/Job Work orders
 </li>
 <li>
 Follow-up POs for the on-time delivery of goods
 </li>
 <li>
 To ensure the bills are certified and sent after GRN&rsquo;s and POs are in place and GRN&rsquo;s are raised on time and updated in BOS.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; MIS
 
 
 <ul>
 <li>
 Prepare and present monthly/quarterly procurement MIS, savings reports, vendor performance dashboards, and budget utilization reports.
 </li>
 <li>
 Track PR-to-PO cycle times, contract status, and open commitments.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Cost savings achieved vs budget
 </li>
 <li>
 PR to PO turnaround time
 </li>
 <li>
 On-time delivery and service performance
 </li>
 <li>
 Vendor performance ratings
 </li>
 <li>
 Contract compliance and audit observations
 </li>
 <li>
 Stakeholder satisfaction
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from an accredited college or university.
 </li>
 <li>
 Post Graduate degree in Operations preferred.
 </li>
 <li>
 Minimum of 5+ years of experience in procurement function.
 </li>
 <li>
 Adaptability: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
 </li>
 <li>
 Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior.
 </li>
 <li>
 Build relationship: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
 </li>
 <li>
 Communication effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
 </li>
 <li>
 Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve challenges and make decisions that enhance organizational effectiveness.
 </li>
 <li>
 Strong working knowledge of MS Office including word, excel and outlook.
 </li>
 <li>
 Competent negotiator and influencer.
 </li>
 <li>
 Commercially focused with proven track record of delivery cost and process efficiencies.
 </li>
 <li>
 Well-developed commercial understanding and numeracy.
 </li>
 <li>
 Takes initiative &amp; appropriate risks.
 </li>
 </ul>
 
 
</div>

Assistant Manager Procurement

<div>
 
 
 Admin Coordinator &ndash; Aviation Data Management
 
 
 
 
 Location: Gurugram
 
 
 
 
 
 
 The
 
 Admin Coordinator (Data Management)
 
 plays a critical role in supporting aviation operations by ensuring accurate documentation, efficient data handling, and smooth administrative processes. This position is responsible for maintaining operational records, coordinating with multiple departments, and ensuring compliance with aviation standards and regulatory requirements.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Data Management &amp; Documentation
 </li>
 <li>
 Maintain and update aviation records including staff training records, OJT logs and compliance reports.
 </li>
 <li>
 Ensure accuracy and integrity of operational data across digital and physical systems.
 </li>
 <li>
 Prepare and manage databases for regulatory audits and inspections.
 </li>
 <li>
 Administrative Support
 </li>
 <li>
 Coordinate communication between departments such as operations, maintenance, and customer service.
 </li>
 <li>
 Organize and schedule meetings, prepare reports, and manage correspondence.
 </li>
 <li>
 Audit support
 </li>
 <li>
 Compliance &amp; Reporting
 </li>
 <li>
 Support compliance with aviation authority.
 </li>
 <li>
 Generate periodic reports for management on operational efficiency, safety, and data accuracy.
 </li>
 <li>
 Maintain confidentiality and security of sensitive aviation data.
 </li>
 <li>
 Process Improvement
 </li>
 <li>
 Identify gaps in data management processes and recommend improvements.
 </li>
 <li>
 Implement digital tools and systems to streamline administrative workflows.
 </li>
 <li>
 Support initiatives for paperless documentation and automation.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Strong proficiency in MS Office Suite, database management, PREFERABLLY aviation software systems.
 </li>
 <li>
 Excellent organizational and multitasking skills.
 </li>
 <li>
 Attention to detail and ability to maintain high accuracy in data handling.
 </li>
 <li>
 Knowledge of compliance standards and documentation requirements.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Detail Orientation &ndash; Ensures accuracy in records and compliance documentation.
 </li>
 <li>
 Communication Skills &ndash; Clear and professional interaction with internal and external stakeholders.
 </li>
 <li>
 Time Management &ndash; Ability to prioritize tasks in a fast-paced aviation environment.
 </li>
 <li>
 Tech Savvy &ndash; Comfortable with digital tools.
 </li>
 <li>
 Problem-Solving &ndash; Proactive in identifying and resolving administrative or data-related issues.
 </li>
 </ul>
 
 
 
 
 
 Performance Metrics
 
 
 <ul>
 <li>
 Accuracy of maintained records and databases.
 </li>
 <li>
 Timeliness of report generation and submission.
 </li>
 <li>
 Compliance with aviation authority requirements.
 </li>
 <li>
 Efficiency in administrative coordination and support.
 </li>
 <li>
 Contribution to process improvements and digital transformation.
 </li>
 </ul>
 
 
</div>

Admin Coordinator – Aviation Data Management

<div>
 
 
 
 JOB PURPOSE &amp; SPECIFIC RESPONSIBILITIES
 
 
 
 
 
 
 
 
 Assistant Manager- QMS &amp; Safety
 
 shall help to establish and monitor the Quality, Risk and Safety Management Systems to ensure compliance of ground handling operations with regulatory, customer airlines, industry and AISATS requirements and ensure the effectiveness of corrective actions implemented. He/she will be independent of operational responsibilities and accountabilities at all times to avoid a conflict of interest and will report functionally to Head- QMS and Safety.
 
 <ul>
 <li>
 Models, demonstrates and promotes the organizational culture that fosters safety practices through effective leadership and in line with the mission, vision and core values of the organization to redefine experiences;
 </li>
 <li>
 Accountable for monitoring every aspect of the QMS/QC, Risk and Safety function;
 </li>
 <li>
 Promote QMS and SMS awareness within the organization;
 </li>
 <li>
 Well versed with all policies and procedures of the organization(operational and support functions) as well as customer airlines, industry and regulatory requirements;
 </li>
 <li>
 Conduct audits, spot checks, observations as per approved plans and notify responsible authorities of non-conformities observed including evaluation of methods used;
 </li>
 <li>
 Identify hazards and conduct risk assessments and carry out routine investigations for mitigation of identified hazards;
 </li>
 <li>
 Conduct accident/incident/near miss investigations for all such events in a timely manner;
 </li>
 <li>
 Follow up on implementation of corrective action plans implemented by operations to ensure effectiveness;
 </li>
 <li>
 Monitor, measure and analyze operational parameters within the organization and make recommendations for continuous improvement;
 </li>
 <li>
 Monitor the document management system to account for identification and traceability of processes and records;
 </li>
 <li>
 Monitor, update and track all required audits, checks, observations for completeness and effective communication and update all parties concerned;
 </li>
 <li>
 Ensure the protection of data archives and the integrity, security, confidentiality and privacy of data, information and knowledge of AISATS;
 </li>
 <li>
 Accountable for ensuring currency of his/her individual certifications as part of continuity and self-assessment;
 </li>
 <li>
 Carry out any other duties and responsibilities as defined by the corporate Heads.
 </li>
 </ul>
 
 
 
 
 In addition, where the Assistant Manager- QMS and Safety is the function in charge at the BU, he/she shall:
 
 <ul>
 <li>
 Continue to represent the corporate functions of QMS and Safety at the BU;
 </li>
 <li>
 Build and maintain an excellent working relationship with all stake holders at the BU to ensure promulgation, promotion and awareness of all QMS, Risk and Safety related policies and procedures;
 </li>
 <li>
 Disseminate QMS, Risk and Safety related information within the BU and monitor for adherence;
 </li>
 <li>
 Act as an interphase for the BU at station specific external and internal meetings;
 </li>
 <li>
 Coordinate on external audits and facilitate updates between the implementers and external authorities for closures and implementation of corrective actions for non-conformities observed;
 </li>
 <li>
 Conduct Management Reviews at BU level as per the approved audit plan;
 </li>
 <li>
 Acknowledge and ensure implementation of all related parameters as defined by the Corporate Heads;
 </li>
 <li>
 Conduct special purpose audits, verification checks, quality and safety inspections as required and directed by the Corporate Heads;
 </li>
 <li>
 Complete the required documentation including the monthly report and ensure compliance to maintenance of appropriate operational documents in line with organizations record retention policy;
 </li>
 <li>
 Conduct appropriate data analysis and manage track required statistics to be used for continual improvement;
 </li>
 <li>
 Ensure all local requirements specific to the BU&rsquo;s are accounted for and documented at the BU by appropriate operational personnel;
 </li>
 <li>
 Coordinate to conduct and/ or facilitate active participation to the emergency mock drills/ exercises by the Aerodrome Operator or customer airlines.
 </li>
 <li>
 Lead, mentor, coach, counsel and update all personnel working under him/her to maintain discipline and efficiency as part of team development and welfare;
 </li>
 <li>
 Where required, prepare duty roster, manage and assign resources for optimum utilization;
 </li>
 <li>
 Take initiative and plan out all activities in an organized, phased and timely manner
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Graduate/diploma holder with a minimum of 5 years of ground and cargo operational experience including at least 02 years in a supervisory capacity.
 </li>
 <li>
 Preferably a certified Internal Auditor with in-depth comprehension and knowledge of auditing techniques.
 </li>
 </ul>
 
 
 
 
 
 
 RELEVANT EXPERIENCE
 
 
 
 <ol>
 <li>
 Have extensive knowledge of all operational areas namely passenger services, ramp (including apron, baggage, load control and GSE) and cargo functions;
 </li>
 <li>
 Well versed with support functions including HRA, procurement, IT and training ;
 </li>
 <li>
 Demonstrated ability in managing budget preparations and executions and presentations.
 </li>
 <li>
 Experience in operating MS Office applications.
 </li>
 </ol>
 
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 
 <ol>
 <li>
 High standards of ethics and code of conduct;
 </li>
 <li>
 Excellent communication skills both verbal and written;
 </li>
 <li>
 Self-disciplined team player who takes initiative;
 </li>
 <li>
 Ability to function with minimal supervision.
 </li>
 <li>
 Demonstrate managerial and leadership traits;
 </li>
 </ol>
</div>

ASSISTANT MANAGER – QMS & SAFETY

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: Hyderabad
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Manager &ndash; HR Operations (HRBP) supports airport operational teams by executing HR strategies, managing core HR processes, and ensuring compliance with labor laws and aviation standards. This role bridges HR and business operations to drive employee engagement, performance, and operational efficiency
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. Strategic HR Business Partnering
 
 
 <ul>
 <li>
 Collaborate with business leaders to understand operational priorities and align HR strategies accordingly.
 </li>
 <li>
 Drive workforce planning, succession planning, and organizational design initiatives.
 </li>
 <li>
 Support change management and cultural transformation programs.
 </li>
 </ul>
 
 
 2. Talent Acquisition &amp; Onboarding
 
 
 <ul>
 <li>
 Oversee onboarding programs to ensure smooth integration and positive employee experience.
 </li>
 </ul>
 
 
 3. Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Act as a trusted advisor for employee concerns, ensuring timely resolution and adherence to policies.
 </li>
 <li>
 Design and implement engagement initiatives, feedback mechanisms, and recognition programs.
 </li>
 <li>
 Promote Diversity, Equity &amp; Inclusion (DEI) across all levels.
 </li>
 </ul>
 
 
 4. Performance &amp; Development
 
 
 <ul>
 <li>
 Facilitate performance management cycles, ensuring quality feedback and development planning.
 </li>
 <li>
 Coach managers on effective people leadership and conflict resolution.
 </li>
 <li>
 Identify training needs and coordinate learning interventions for skill enhancement.
 </li>
 </ul>
 
 
 5. HR Operations &amp; Compliance
 
 
 <ul>
 <li>
 Ensure accurate execution of HR processes including payroll inputs, attendance, and benefits administration.
 </li>
 <li>
 Maintain compliance with labor laws, airport regulations, and internal policies.
 </li>
 <li>
 Drive process improvements and digital HR initiatives for operational efficiency.
 </li>
 </ul>
 
 
 6. Data Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Monitor HR metrics such as attrition, absenteeism, and engagement scores.
 </li>
 <li>
 Provide insights through trend analysis and predictive analytics to support decision-making.
 </li>
 <li>
 Prepare reports for leadership reviews and audits.
 </li>
 </ul>
 
 
 7. Employee Experience &amp; Retention
 
 
 <ul>
 <li>
 Develop strategies to improve retention and career progression for operational staff.
 </li>
 <li>
 Implement well-being programs and initiatives to enhance employee satisfaction.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 
 6&ndash;8 years
 
 in Human Resources, with exposure to multiple HR functions (Talent Acquisition, Employee Relations, Performance Management, HR Operations).
 </li>
 <li>
 At least
 
 3 years in an HR Business Partnering role
 
 , preferably in a multi-location or large-scale operational environment.
 </li>
 <li>
 Familiarity with HRIS systems and labor law compliance.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Problem-solving and conflict resolution abilities.
 </li>
 <li>
 Attention to detail and process orientation.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
</div>

Manager – Human Resources (HRBP)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 
 Location: BLR
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
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 Strong knowledge of labor laws, HR systems, and compliance frameworks.
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 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
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 <li>
 Strategic thinking and business acumen.
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 Strong interpersonal and influencing skills.
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 Data-driven decision-making.
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 Crisis management and adaptability.
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 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
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Human Resources Business Partner

Join Air India SATS Airport Services Private Limited (AISATS) and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.