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AJM Kooheji Group

We are looking for dynamic and customer-focused Floor Sales Merchandisers to support our sales operations across leading brands such as LG, Skyworth, and CHiQ TVs, Home Appliances, and Air Conditioning products. This role is key to enhancing in-store customer experience, driving sales performance, and ensuring optimal product visibility.Key Responsibilities:<ul><li>Achieve and exceed assigned monthly sales targets.</li><li>Ensure all products are displayed and merchandised in line with brand guidelines and visual standards.</li><li>Actively engage with customers on the shop floor to understand their needs and recommend suitable products.</li><li>Deliver excellent customer service to enhance overall shopping experience and brand loyalty.</li><li>Maintain up-to-date and in-depth product knowledge across all assigned categories.</li><li>Monitor stock availability on the floor and coordinate with the relevant team to replenish items as needed.</li><li>Ensure pricing, promotions, and product information are accurately displayed at all times.</li><li>Support in executing in-store promotions, campaigns, and product launches.</li><li>Gather customer feedback and share market insights with the sales team.</li><li>Maintain cleanliness, organization, and professional presentation of the display areas.</li><li>Build strong relationships with store staff and supervisors to ensure smooth operations.</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in retail sales or merchandising, preferably in electronics or home appliances.</li><li>Strong communication and interpersonal skills.</li><li>Sales-driven with a customer-oriented approach.</li><li>Presentable, proactive, and able to work in a fast-paced retail environment.</li><li>Basic knowledge of TVs, home appliances, or AC products is an advantage.</li></ul>Job Type: Full-timeWork Location: In person

Floor Sales Merchandiser

Job SummaryCandidate will be responsible for the installation, maintenance, and support of home automation systems, ensuring they operate efficiently and effectively. This role requires technical expertise, exceptional customer service skills, and the ability to work independently in various environments.Key ResponsibilitiesInstallation &amp; Setup:&middot; Install and configure home automation systems, including lighting, security, HVAC, and entertainment systems.&middot; Ensure all equipment is functioning properly and meets customer specifications.Maintenance &amp; Troubleshooting:&middot; Conduct regular maintenance and diagnostics on installed systems to ensure optimal performance.&middot; Troubleshoot and resolve technical issues promptly, providing solutions to customers.Customer Support:&middot; Provide exceptional customer service by addressing client inquiries and concerns regarding home automation systems.&middot; Educate customers on system operation and features to enhance their user experience.System Upgrades:&middot; Assist with software updates and upgrades for existing home automation systems.&middot; Recommend improvements or enhancements to current systems based on customer needs.Documentation:&middot; Maintain accurate records of installations, service calls, and customer interactions.&middot; Provide detailed reports on system performance and any issues resolved.Collaboration:&middot; Work closely with sales and project management teams to ensure customer requirements and specifications are met.&middot; Participate in team meetings and training sessions to stay updated on the latest technologies and industry trends.Requirements<ul><li>High school diploma or equivalent; technical certification in electronics, telecommunications, or a related field is preferred.</li></ul>Work ExperienceTechnical Experience:<ul><li>2-5 years of experience in home automation, electrical work, or a related technical field, demonstrating hands-on expertise in installation and maintenance.</li></ul>Systems Knowledge:<ul><li>Familiarity with various home automation systems and technologies, such as smart lighting, security systems, HVAC controls, and entertainment systems.</li></ul>Installation Skills:<ul><li>Proven experience in the installation and configuration of home automation devices and software, ensuring proper functionality and integration.</li></ul>Troubleshooting Experience:<ul><li>Demonstrated ability to diagnose and troubleshoot technical issues effectively, with a proactive approach to resolving problems.</li></ul>Certifications (Preferred):<ul><li>Relevant technical certifications or training in electronics, home automation systems, or similar areas is advantageous.</li></ul>Job Type: Full-timeWork Location: In person

Home Appliance Technician

Join AJM Kooheji Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AJM Kooheji Group

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Floor Sales Merchandiser

Home Appliance Technician