Qureos Mentor

ajman university

<div>SUMMARY OF FUNCTIONS: 
The receptionist is responsible for welcoming visitors to the community by greeting them, in person or on the telephone, and answering or referring their inquiries.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
<ul><li>Greet and direct staff, faculty, students and visitors at the front desk.
</li><li>Answer in a timely manner (maximum three rings) and manage the multi-line phone system.
</li><li>Escalate and follow up all students&rsquo; enquiries with Colleges and all Departments to make sure that the enquiry has been handled.
</li><li>Provide telephone coverage backup for other positions like the operator.
</li><li>Process incoming and outgoing mail.
</li><li>Perform various clerical functions including filing and making copies.
</li><li>Assist in registration processes.
</li><li>Maintain orderly appearance of reception area, daily check for any shortage in the resources, report directly to the direct manager in case of any disorder or inappropriate situations of any kind.
</li><li>Audit, prepare and submit an annual data analysis report of patient&rsquo;s files by end of the academic year.
</li><li>Ensure students and staff satisfaction rate of 100% within the timing of the clinics during the academic year.
</li><li>Follow the latest protocols that comply with the pandemic situation.
</li><li>Complete and filing insurance forms and dental billing records and managing office inventory and supplies.
</li><li>Operate and maintain a range of office equipment by ordering them ahead of time during of academic year.
</li><li>Manage patient files and records, including document filing, scanning, and to assure all follow up patients are on track.
</li><li>Perform miscellaneous job-related duties as assigned.
</li><li>Outstanding customer services skills.
</li><li>Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff and student body.
</li><li>Problem solving skills.
</li><li>Excellent telephone courtesy knowledge and experience.
</li><li>Skill in the use of personal computers and related software applications.
</li><li>Strong organizational skills and detailed oriented.
</li><li>Remains calm under pressure; expresses confidences in ability to succeed; keeps an optimistic attitude even when things are not going well
</li><li>Work is typically performed in a standard office environment.
</li><li>Requires handling phone calls for long periods.
</li><li>Requires standing\sitting for extended periods.
</li><li>Very limited physical effort required.
</li>No or very limited exposure to physical risk. 
<li>
</li></ul>QUALIFICATIONS &amp; EXPERIENCE:
Diploma/Bachelor's with at least 3 years of experience that is directly related to the duties and responsibilities specified. 
 KNOWLEDGE &amp; SKILLS:
WORKING CONDITIONS:
SUPERVISION: 
Reports to: Clinic Supervisor
Subordinates: N/A</div>

Receptionist

<div>SUMMARY OF FUNCTIONS: 
An Administrative Officer, VCFAA coordinates and performs a wide range of support activities, secretarial services, and confidential assignments for the Office of the VCFAA. S/he is required to be detail-oriented, accountable, and able to work independently with limited guidance from the direct manager. S/he should also be able to multitask and prioritize different assignments and requirements based on urgency. 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: 
<ul><li>VCFAA coordinates the VCFAA 's office by maintaining the office's physical and digital filing systems, ordering and maintaining office supplies, and ensuring that the office runs smoothly.
</li><li>Facilitates communication between the VCFAA and other university stakeholders by acting as a point of contact between the VCFAA and other colleges/ offices, faculty and staff members, and students, as well as external stakeholders and community members, in addition to screening and handling telephone and email communications.
</li><li>Supports the VCFAA 's participation in university committees, special events, and internal/ external meetings by scheduling dates and times, preparing agendas and materials, taking meeting minutes, and following up on action plans;
</li><li>Organizes and facilitates meetings and special events; schedules and VCFAA coordinates dates and times, venues, attendance, and agendas.
</li><li>Takes minutes of meetings, and provides administrative support and follow-up on matters and actions arising from the meetings.
</li><li>Drafts and prepares written documents, policies and procedures, reports and correspondences for the office; screens and evaluates incoming inquiries and complaints and makes sure they are handled on time.
</li><li>Gathers, enters, and updates data to maintain updated records and databases, as appropriate; establishes and maintains files and records for the Office.
</li><li>Keeps the petty cash of the office, VCFAA coordinates and oversees the day-to-day management of supplies and equipment for the Office.
</li><li>Conducts research and analysis to support the VCFAA 's decision-making by gathering and analyzing data, creating reports and presentations, and making recommendations to the VCFAA based on research findings.
</li><li>Assists in the tasks related to committees that fall under the Office of the VCFAA, in terms of follow-up on actions and progress reports.
</li><li>VCFAA coordinates with different offices and colleges on different requests and inquiries.
</li><li>Maintains proper and updated documentation and records related to risk management across different offices, including risk register, incident reporting, and remedial actions.
</li><li>Receives guests, schedules appointments, and provides all necessary administrative support activities related to the office.
</li><li>Oversees the maintenance of the VCFAA 's office space, ensuring that it is clean, organized, and functional.
</li>Performs miscellaneous job-related duties as assigned by the direct manager. 
<li>
</li></ul>QUALIFICATIONS:
<ul><li>A bachelor&rsquo;s degree in business administration or any other relevant field.
</li><li>A minimum of 3-5 years of experience related to the duties and responsibilities specified.
</li><li>Experience working within the academic environment is a plus.
</li></ul>KNOWLEDGE &amp; SKILLS:
<ul><li>Communication skills: strong Arabic and English verbal and written communication skills, the ability to communicate effectively with a wide range of stakeholders, and the ability to draft clear and concise correspondence, reports, and other documents.
</li><li>Technical skills: proficiency in various software systems and applications such as MS Office applications.
</li><li>Cross-cultural competence, with the ability to communicate effectively with people from different cultures and to create inclusive and welcoming environments.
</li><li>Good skills in organizing resources and establishing priorities.
</li><li>Ability to VCFAA coordinate and organize meetings and special events.
</li><li>Integrity and professionalism.
</li><li>Knowledge of planning and scheduling techniques.
</li><li>Familiarity with office organization and optimization techniques.
</li><li>A high level of multitasking and time management capability is preferable.
</li></ul>WORKING CONDITIONS:
<ul><li>Work is normally performed in a typical interior &amp; exterior work environment.
</li><li>No or very limited physical effort is required.
</li><li>No or very limited exposure to physical risk.
</li></ul>SUPERVISION: 
Reports to: Vice-Chancellor for Financial and Administrative Affairs
Subordinates: N/A</div>

Administrative Officer (UAE Nationals Only)

<div>Job Title: Dean &ndash; College of Dentistry
College: Dentistry
Job Purpose:
The Dean of the College of Dentistry serves as the chief academic and administrative officer responsible for providing strategic leadership that advances high-quality dental education, research, and clinical practice. The Dean ensures the academic and professional growth of students, faculty, and staff while fostering a dynamic learning environment that supports innovation, community oral-health initiatives, and international best practices. The role aligns the College&rsquo;s mission with the broader institutional vision and national healthcare priorities.
Supervision:
The Dean reports directly to the Vice Chancellor for Academic Affairs (VCAA) and is responsible for:
<ul><li>Ensuring the effective execution of all academic and administrative duties.
</li><li>Overseeing the academic, clinical, financial, and operational management of the College of Dentistry.
</li><li>Building productive relationships with internal and external stakeholders including regulatory bodies, dental councils, and healthcare partners.
</li>Promoting excellence in dental education, patient care, research, and community service. 
<li>
</li></ul>Duties and Responsibilities:
Strategic Leadership:
<ul><li>Develop and articulate a clear strategic vision for dental education, clinical practice, and research within the College.
</li><li>Lead the development, evaluation, and continuous improvement of undergraduate, postgraduate and residency dental programs.
</li><li>Engage faculty, staff, and students in strategic planning, accreditation processes, and decision-making.
</li><li>Ensure alignment with institutional goals and compliance with national and international standards for dental education.
</li></ul>Academic &amp; Clinical Excellence:
<ul><li>Oversee the implementation of competency-based dental curricula, ensuring rigorous academic standards and modern pedagogical approaches.
</li><li>Ensure continuous assessment and improvement of academic and clinical programs through measurable learning outcomes and feedback systems.
</li><li>Lead efforts to secure and maintain relevant accreditations (e.g., national accreditation bodies, international dental accreditation frameworks).
</li><li>Promote excellence, integrity, and innovation in dental teaching, clinical training, research, and service delivery.
</li></ul>Faculty and Staff Development:
<ul><li>Recommend recruitment, promotion, and retention of qualified faculty and clinical staff to the VCAA.
</li><li>Promote professional development in teaching methodologies, research skills, and clinical competencies.
</li><li>Encourage collaborative, interdisciplinary, and translational research projects.
</li><li>Ensure faculty workload planning supports teaching, clinical practice, and research productivity.
</li></ul>Resource &amp; Clinical Facility Management:
<ul><li>Develop and manage the College&rsquo;s budget in alignment with strategic priorities.
</li><li>Ensure the effective allocation of resources, including dental laboratories, simulation centers, clinics, and diagnostic facilities.
</li><li>Oversee procurement and maintenance of dental technologies, materials, and equipment required for patient care and training.
</li><li>Ensure a safe, ethical, and patient-centered clinical environment in compliance with healthcare regulations.
</li><li>Liaise with the Center for Continuing Education and Enterprises (CCEE) in regards to the AU
 
Private Dental Clinic and the various dental training programs jointly administered with CCEE.
</li></ul>External Relations and Community Outreach:
<ul><li>Build strong partnerships with dental associations, healthcare institutions, accreditation bodies, industry partners, and government agencies.
</li><li>Promote community outreach programs, oral-health campaigns, and partnerships that advance public dental health services.
</li><li>Facilitate sponsorships, grants, research funding and fundraising opportunities.
</li><li>Represent the College in regional and international conferences, professional forums, and community events.
</li></ul>Governance and Collaboration:
<ul><li>Participate actively in the Council for Academic Affairs (CfAA) and contribute to University-wide initiatives.
</li><li>Collaborate with academic and administrative units to develop interdisciplinary programs and integrated healthcare initiatives.
</li><li>Ensure that policies, procedures, and academic standards are effectively implemented across the College.
</li></ul>Qualifications:
<ul><li>A doctorate in Dentistry (DDS, DMD, or BDS) and a PhD or professional doctorate (e.g., Doctorate in Dental Sciences or related field) from a reputable, accredited institution.
</li><li>Distinguished academic record with appointment at the rank of Professor in Dentistry.
</li><li>Demonstrated leadership experience (preferably as Dean, Associate Dean, or equivalent) in an accredited College of Dentistry.
</li><li>Extensive clinical experience with a recognized well-reputed board certification and/or equivalent advanced clinical credentials.
</li><li>Proven experience in dental program accreditation, curriculum development, and clinical governance.
</li><li>Strong background in research development, securing grants, and fostering academic&ndash;clinical partnerships.
</li>Experience in budget planning, personnel management, and resource allocation within a dental academic or clinical setting. 
<li>
</li></ul>Key Attributes:
<ul><li>Visionary leadership with the ability to inspire faculty, staff, and students.
</li><li>Strong interpersonal, communication, and relationship-building skills.
</li><li>Commitment to promoting quality, integrity, and innovation in dental education and clinical care.
</li><li>Ability to drive research excellence, community engagement, and collaborative initiatives.
</li><li>Strategic thinker with strong organizational and problem-solving capabilities.
</li><li>Advocate for diversity, inclusion, patient safety, and continuous quality improvement.</li></ul></div>

Dean of College of Dentistry

<div>SUMMARY OF FUNCTIONS:
The Administrative Officer performs a wide variety of essential operational, administrative, and secretarial support activities for the Office of the Vice-Chancellor for Academic Affairs, assisting the Senior Officer in the implementation and day-to-day execution of key academic support functions.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: 
<div> 
<ul><li>Implements administrative processes and procedures related to Academic Affairs as directed by the Senior Officer, ensuring compliance with established guidelines. 
</li></ul></div><div> 
<ul><li>Performs a range of logistical and administrative duties related to the faculty recruitment and selection process, including preparing required documentation, coordinating communications, and liaising with relevant university offices (such as Human Resources and Public Relation Office) to ensure the timely processing of work permits and the smooth onboarding of new faculty members. Responsibilities also include drafting standard correspondence and maintaining accurate and organized candidate records. 
</li></ul></div><div> 
<ul><li>Provides necessary administrative support for the Annual Faculty Evaluation and Promotion processes, including gathering required documentation, scheduling meetings, and tracking adherence to established timelines. 
</li></ul></div><div> 
<ul><li>Assists the Senior Officer in liaising and collaborating with colleges, offices, and internal stakeholders by scheduling meetings and preparing necessary briefing materials. 
</li></ul></div><div> 
<ul><li>Provides staff and office support as needed, including screening and handling telephone communications, greeting and directing visitors, and addressing routine administrative issues and inquiries as they arise 
</li></ul></div>SUPERVISION:
Reports to: Senior Officer, Academic Affairs. 
 
QUALIFICATIONS &amp; EXPERIENCE: 
 
At least an undergraduate degree with two years of professional experience in a related role, preferably within the higher education environment.
KNOWLEDGE &amp; SKILLS: 
<div> 
<ul><li>Strong organizational skills and the ability to prioritize workflow.
</li><li>Strong interpersonal and communication skills and the ability to work effectively with staff from a diverse community.
</li><li>Ability to create, compose, and edit correspondence and other written materials.
</li><li>Excellent customer service skills.
</li><li>Database management skills.
</li><li>Awareness of confidentiality protocols and data protection standards in handling applicant and personnel information.
</li><li>Prior knowledge in using HR and recruitment systems (e.g., applicant tracking systems) and institutional databases is a plus.
</li><li>Familiarity with recruitment and selection procedures, including advertising, shortlisting, interviewing, and onboarding.
</li><li>Demonstrated ability to prepare correspondence, maintain accurate candidate records, and support communication between departments (e.g., Academic Affairs, colleges, and other related offices).
</li><li>Demonstrated ability to handle multiple priorities in a fast-paced, confidential setting while ensuring accuracy and compliance. 
</li></ul></div> 
WORKING CONDITIONS: 
<div> 
<ul><li>Work is normally performed in a typical interior/office work environment.
</li><li>No or very limited physical effort required.
</li><li>No or very limited exposure to physical risk.</li></ul></div></div>

Administrative Officer - UAE National Preferred

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ABOUT_COMPANY

Receptionist

Administrative Officer (UAE Nationals Only)

Dean of College of Dentistry

Administrative Officer - UAE National Preferred