Urwah Admin

Ajwan Group

Job Title: UGC Content Creator (Female)Location: Doha, Qatar Company: Ajwan Hospitality &amp; TradingAjwan Hospitality &amp; Trading is looking for a creative and passionate UGC Content Creator to join our team in Doha. The ideal candidate will be responsible for producing authentic, user-generated style videos and photos that showcase our products and services through engaging storytelling, optimized for TikTok, Instagram Reels, and YouTube Shorts.Responsibilities:<ul><li>Create and shoot authentic video and photo content in a natural, user-like style.</li><li>Highlight products/services through creative storytelling.</li><li>Stay updated with the latest social media trends and adapt them to content.</li><li>Develop new and innovative ideas that align with the brand identity.</li><li>Collaborate with the marketing team to plan and execute strategies.</li><li>Edit content and implement feedback from the team.</li><li>Deliver high-quality content within deadlines.</li><li>Analyze content performance and suggest improvements.</li></ul>Requirements:<ul><li>Must be Arabic-speaking Female and based in Qatar. </li><li>Skilled in video shooting and photography.</li><li>Strong creativity and understanding of social media trends.</li><li>Ability to generate fresh, engaging ideas.</li><li>Good communication skills and strong team spirit.</li></ul>Job Type: Full-time

UGC Content Creator (Female)

Job Title: Call Center Manager Location: Doha, Qatar Company: AJWAN HOSPITALITY GROUP OF COMPANYJob Description: We are looking for a highly skilled Call Center Manager to lead our customer service team in the Food &amp; Beverage (F&amp;B) sector. The ideal candidate must be an Arabic National with a proven track record in managing call center operations and delivering excellent customer experiences.Responsibilities:<ul><li>Oversee and manage daily operations of the call center to ensure smooth workflow.</li><li>Lead, mentor, and motivate a team of call center agents to consistently achieve KPIs and targets.</li><li>Design and implement customer service strategies to enhance satisfaction and loyalty.</li><li>Handle escalated customer complaints and resolve complex issues effectively and professionally.</li><li>Monitor and analyze team performance metrics; prepare detailed reports for senior management.</li><li>Develop and enforce standard operating procedures (SOPs) and quality standards.</li><li>Identify training needs and organize workshops to improve team skills and performance.</li><li>Collaborate with other departments to align call center operations with business goals.</li><li>Manage workforce planning, scheduling, and resource allocation efficiently.</li><li>Stay updated with industry trends and introduce innovative practices to improve call center operations.</li></ul>Requirements:<ul><li>Must be Arabic Nationality.</li><li>Proven experience as a Call Centre Manager, preferably in the F&amp;B industry.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Ability to manage large teams and perform under pressure.</li><li>Bachelor&rsquo;s degree in Business, Management, or related field preferred.</li><li>Fluency in Arabic and English.</li></ul>Job Type: Full-time

Call Center Manager

Join Ajwan Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ajwan Group

ABOUT_COMPANY

UGC Content Creator (Female)

Call Center Manager