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Ajwan Group

ob description:Job Title: Shift Supervisor Restaurant: GO Crispy Location: Doha,QatarPosition Overview: The Shift Supervisor at GO Crispy ensures the smooth and efficient operation of our fast-food outlets during assigned shifts. Reporting to the Assistant Restaurant Manager, this role supervises daily activities, supports team performance, and enhances the guest experience.Key Responsibilities:Shift &amp; Team Management<ul><li>Lead and supervise the restaurant team during assigned shifts.</li><li>Monitor service flow, manage queues, and delegate tasks effectively.</li><li>Coordinate between kitchen and front-of-house staff for smooth operations.</li><li>Ensure compliance with company policies, quality standards, and hygiene practices.</li><li>Guide and coach team members, providing support and feedback as needed.</li><li>Maintain professional staff conduct and adherence to uniform standards.</li></ul>Customer Service &amp; Operations<ul><li>Create a welcoming atmosphere and address guest inquiries professionally.</li><li>Ensure accurate order taking and timely service.</li><li>Uphold food quality and presentation standards.</li><li>Conduct routine checks for cleanliness and health &amp; safety compliance.</li><li>Address operational challenges, customer concerns, and staff issues during shifts.</li><li>Escalate complex issues to management when necessary.</li></ul>Inventory &amp; Cash Management<ul><li>Monitor inventory levels, ensuring adequate supplies and minimizing waste.</li><li>Coordinate timely food preparation and delivery with kitchen staff.</li><li>Handle cash transactions accurately and securely.</li><li>Adhere to proper cash handling procedures.</li></ul>Qualifications &amp; Skills<ul><li>Minimum 2&ndash;4 years of experience in a supervisory or leadership role within the fast food service industry.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Customer-focused with a commitment to service excellence.</li><li>Basic knowledge of inventory management, POS systems, and cash handling.</li><li>Ability to remain composed under pressure and make prompt decisions.</li><li>Flexibility to work shifts, weekends, and holidays.</li><li>Familiarity with health, safety, and hygiene regulations.</li></ul>Job Type: Full-time

Shift Supervisor

About the Role:We are looking for a highly experienced Restaurant Manager &ndash; Fine Dining to lead the operations of a premium dining concept. This role requires a refined hospitality professional with a strong operational background, exceptional guest service mindset, and proven leadership experience in luxury or fine dining environments.The successful candidate will be responsible for delivering world-class service, managing operational excellence, and ensuring profitability while maintaining the highest standards of quality, elegance, and professionalism.Key Responsibilities:Operational Excellence<ul><li>Manage daily restaurant operations to ensure smooth and efficient service</li><li>Ensure strict adherence to fine dining SOPs, service sequences, and brand standards</li><li>Maintain high standards of food quality, presentation, and service consistency</li><li>Ensure compliance with all hygiene, food safety, and Qatar health regulations</li></ul>Guest Experience &amp; Service Quality<ul><li>Personally oversee guest satisfaction and handle VIP guests</li><li>Resolve guest complaints promptly with professionalism and discretion</li><li>Monitor service flow, table turn times, and service etiquette</li><li>Ensure ambiance, cleanliness, and overall dining atmosphere meet fine dining expectations</li></ul>Leadership &amp; Team Management<ul><li>Lead, coach, and inspire FOH &amp; BOH teams to achieve service excellence</li><li>Conduct recruitment, onboarding, training, and performance evaluations</li><li>Develop staff skills in fine dining etiquette, upselling, and guest engagement</li><li>Manage staff scheduling, attendance, discipline, and productivity</li></ul>Financial &amp; Commercial Management<ul><li>Manage budgets, labor costs, food cost, and inventory control</li><li>Monitor daily sales, KPIs, and profitability targets</li><li>Analyze P&amp;L reports and implement cost-control strategies</li><li>Drive revenue through upselling, promotions, and service enhancements</li></ul>Administration &amp; Reporting<ul><li>Prepare daily, weekly, and monthly operational reports</li><li>Coordinate with suppliers, vendors, and internal departments</li><li>Ensure licensing, documentation, and audits are maintained accurately</li></ul>Requirements &amp; Qualifications:<ul><li>5&ndash;8 years total hospitality experience</li><li>Minimum 3&ndash;5 years as Restaurant Manager in Fine Dining / Luxury Restaurants </li><li>Strong understanding of fine dining service etiquette, wine service, and menu engineering</li><li>Proven leadership and people-management skills</li><li>Excellent communication skills in English (Arabic is an advantage)</li><li>Strong financial, analytical, and operational skills</li><li>Ability to work flexible hours, weekends, and holidays</li><li>Hands-on, guest-focused, and detail-oriented approach</li><li>Candidates currently in Qatar preferred</li></ul>Job Type: Full-time

Restaurant Manager – Fine Dining

**Fastfood/Fried Chicken Experience is Mandatory**Key Responsibilities:Operational Leadership:<ul><li>Lead, manage, and supervise all restaurant operations to ensure compliance with company policies, procedures, and quality standards.</li><li>Foster a culture of excellence by setting clear expectations, motivating the team, and maintaining a positive work environment.</li><li>Collaborate with various departments to ensure seamless coordination and efficient workflow.</li></ul>Staff Management:<ul><li>Recruit, train, and develop restaurant staff, ensuring they are equipped to provide exceptional customer service.</li><li>Schedule and manage employee shifts, optimizing labor costs while meeting operational demands.</li><li>Provide coaching, performance feedback, and career development opportunities.</li></ul>Guest Satisfaction:<ul><li>Create an inviting and welcoming environment for guests, ensuring a memorable dining experience.</li><li>Address customer inquiries, concerns, and feedback with professionalism, resolving issues to enhance guest satisfaction.</li><li>Monitor guest reviews and take proactive steps to improve service quality.</li></ul>Quality Assurance:<ul><li>Oversee food quality, presentation, and service standards to ensure consistent excellence.</li><li>Maintain cleanliness and adherence to health and safety regulations, conducting routine inspections.</li></ul>Financial Management:<ul><li>Monitor sales, revenue, and expenses to achieve targeted profitability.</li><li>Develop and execute strategies to enhance revenue generation while managing costs effectively.</li><li>Prepare financial reports and budgets, analyzing variances and implementing corrective measures.</li></ul>Inventory and Supply Management:<ul><li>Manage inventory levels, monitor stock, and place orders to ensure adequate supplies while minimizing wastage.</li><li>Collaborate with the kitchen team to optimize inventory turnover and accurate food preparation.</li></ul>Training and Development:<ul><li>Provide ongoing training to staff on service protocols, food safety, and quality standards.</li><li>Identify training needs and promote professional growth opportunities for team members.</li></ul>Marketing and Promotions:<ul><li>Collaborate with marketing teams to implement promotions, events, and campaigns to drive customer engagement.</li><li>Enhance the restaurant's reputation and visibility within the local community.</li></ul>Problem Solving:<ul><li>Address operational challenges, customer issues, and staff concerns with timely and effective solutions.</li><li>Implement strategies to mitigate potential problems and ensure smooth operations.</li></ul>Qualifications and Requirements:<ul><li>Previous experience in a managerial role within the food service industry is essential. Strong leadership skills with the ability to inspire and lead a diverse team.</li><li>Exceptional customer service orientation and interpersonal skills. Effective communication and conflict-resolution abilities.</li><li>Strong analytical skills and strategic thinking.</li><li>Proficiency in financial management, budgeting, and cost control.</li><li>Understanding of health and safety regulations and hygiene practices. Flexibility to work varying shifts, weekends, and holidays as needed.</li></ul>Reporting Structure:The Restaurant Manager reports directly to the Assistant Area Manager or Area Manager. This role is central to the success of outlet, driving operational excellence, guest satisfaction, and overall performance. Effective collaboration with the broader team and alignment with the company's vision are crucial to achieving success in this roleJob Types: Full-time, PermanentPay: QAR3,000.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>Do you have previous Experience in KFC/Texas Chicken/ McDonalds?</li></ul>

Restaurant Manager - (Fried Chicken)

Key Responsibilities<ul><li>Handle end-to-end HR operations covering recruitment, on boarding, employee engagement, performance management, and exit formalities</li><li>Coordinate manpower planning with operations and department heads to meet business requirements</li><li>Manage recruitment activities including job postings, CV screening, interview coordination, offer preparation, and joining formalities</li><li>Prepare and issue employment contracts, offer letters, HR policies, warning letters, and termination documents</li><li>Maintain accurate employee records (physical and digital) in compliance with company and legal standards</li><li>Act as the first point of contact for employee HR-related queries and concerns</li><li>Handle employee relations matters including grievances, disciplinary actions, investigations, and conflict resolution</li><li>Monitor attendance, leaves, overtime, and shift schedules in coordination with operations and payroll teams</li><li>Support payroll by validating attendance, leave balances, deductions, and new joiner data</li><li>Coordinate with PRO/Government Relations for visas, work permits, medicals, ID processing, renewals, and cancellations</li><li>Ensure compliance with Qatar Labor Law and internal HR policies</li><li>Assist in probation reviews, confirmations, and performance appraisal processes</li><li>Organize HR inductions, training coordination, and policy awareness sessions</li><li>Prepare HR reports such as headcount, turnover, and recruitment status</li><li>Support employee engagement initiatives and HR audits</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field</li><li>3&ndash;5 years of proven experience as an HR Generalist</li><li>Strong knowledge of Qatar Labor Law</li><li>Hands-on experience in recruitment and HR operations</li><li>Arabic nationality preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to handle confidential information professionally</li><li>Proficient in MS Office and HR systems</li><li>Ability to work in a fast-paced environment</li></ul>Job Type: Full-time

HR Generalist

Key Responsibilities:<ul><li>Plan and conceptualize designs for F&amp;B brands, menus, promotions, packaging, and marketing campaigns by studying relevant materials and industry trends.</li><li>Illustrate design concepts by creating examples of art arrangements, size, type size, and style, and submit them for approval.</li><li>Prepare finished art by operating necessary equipment and design software.</li><li>Coordinate with external agencies, art services, web designers, marketing teams, printers, and colleagues to ensure effective project execution.</li><li>Contribute to team efforts by accomplishing tasks and collaborating on design projects.</li><li>Communicate with clients regarding layout and design requirements.</li><li>Create a wide range of graphics and layouts for product illustrations, company logos, websites, and promotional materials using design software such as Photoshop, Illustrator, and InDesign.</li><li>Review final layouts and suggest improvements or modifications when necessary.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Graphic Design, Visual Communication, or a related field.</li><li>Proven experience as a Graphic Designer, preferably with experience in the F&amp;B sector.</li><li>Strong portfolio demonstrating expertise in food and beverage branding, packaging, menus, and marketing materials.</li><li>Proficiency in design software including Photoshop, Illustrator, InDesign, and other desktop publishing tools.</li><li>Keen eye for visual composition, typography, and detail.</li><li>Effective time management skills with the ability to meet deadlines.</li><li>Ability to provide and accept constructive feedback to improve designs.</li><li>Solid understanding of marketing, production, corporate identity, product packaging, advertising, and multimedia design.</li><li>Familiarity with computer-aided design tools and techniques.</li></ul>Additional Information:✅ Immediate joiners preferred ✅ Location: Doha, Qatar✅Arabic Nationality Preferred ✅ Candidates must be locally available with a valid QID &amp; NOCJob Types: Full-time, PermanentExperience:<ul><li>Graphic Designer: 3 years (Preferred)</li></ul>

Graphic Designer

Job Summary: We are seeking an experienced Area Manager to oversee day-to-day operations across multiple Go Crispy branches. The ideal candidate will ensure operational excellence, brand consistency, team development, financial performance, and an outstanding customer experience across all assigned locations.Key ResponsibilitiesOperational Management: Oversee day-to-day operations across assigned branches, ensuring alignment with Go Crispy&rsquo;s brand standards and procedures. Conduct regular branch visits to monitor performance, cleanliness, customer service, and adherence to health and safety regulations. Implement and oversee processes to ensure smooth collaboration between Front of House (FOH), Middle of House (MOH), and Back of House (BOH) teams. Ensure that all branches consistently meet or exceed Key Performance Indicators (KPIs), including customer satisfaction, revenue targets, and operational efficiency.Leadership and Team Management: Recruit, train, mentor, and develop branch managers and key team members. Conduct performance reviews and provide constructive feedback to branch managers to promote continuous improvement. Foster a positive and motivated working environment across all branches, promoting teamwork and professional growth. Address staffing issues, including conflict resolution, disciplinary actions, and scheduling adjustments, as needed.Financial Oversight: Prepare and manage budgets for assigned branches, ensuring cost controls and profitability. Analyze financial performance, identify trends, and implement strategies to improve revenue and reduce operational costs. Monitor and approve branch expenditures, ensuring alignment with budget guidelines.Customer Experience: Ensure all branches deliver a consistent and exceptional customer experience, aligned with Go Crispy&rsquo;s service standards. Review customer feedback and implement action plans to address areas of improvement. Train staff on effective customer service techniques, including upselling and complaint resolution.Inventory and Supply Chain Management: Oversee inventory levels across branches, ensuring stock availability and minimizing waste. Coordinate with the purchasing team to ensure timely delivery of supplies and ingredients. Monitor compliance with FIFO (First-In-First-Out) protocols for food safety.Marketing and Promotions: Collaborate with the marketing team to roll out promotional campaigns and ensure branch-level implementation. Monitor the success of promotional activities and provide feedback for future campaigns.Compliance and Standards: Ensure all branches comply with food safety regulations, health standards, and local laws. Conduct regular audits to maintain brand standards in quality, cleanliness, and operational procedures. Implement corrective actions for non-compliance issues.Reporting and Analysis: Prepare and present detailed reports on branch performance, including sales, customer satisfaction, and operational metrics. Analyze data to identify opportunities for improvement and growth. Provide insights and recommendations to senior management for strategic planning.Requirements:<ul><li>5 to 8 years of overall experience</li><li>Minimum 3 years in the same field (QSR/F&amp;B operations preferred)</li><li>Strong leadership and team management skills</li><li>Financial and operational management experience</li><li>Excellent communication and problem-solving abilities</li><li>Financial management experience, including budgeting and cost control</li><li>Strong knowledge of health, safety, and food hygiene regulations</li><li>Experience in inventory, supply chain, and vendor management</li><li>Outstanding customer service and quality standards orientation</li><li>Excellent communication and interpersonal skills</li><li>Ability to implement and monitor KPIs, processes, and standards</li><li>Results-driven, proactive, and able to work under pressure</li></ul>Apply Now: Submit your CV via Indeed for immediate consideration.Job Type: Full-time

Area Manager

Join Ajwan Group and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.