Qureos Mentor

Akamai

<div>Do you want to help developers learn how to build, deploy and scale their cloud applications?
Are you passionate about influencing the global developer community?
Join our Technical Documentation Team
The Technical Documentations team is a dedicated Engineering Learning Cloud division group. It drives developer engagement for cloud infrastructure services. We support and foster a library of over a thousand documents. This library houses a variety of Linux and Cloud topics. We inform our customers and build a better developer community.
Partner with the best
As a Technical Writer, you'll develop and update documentation for Akamai's security, compute, and delivery solutions. Working with experts, you'll simplify complex concepts for clarity. The role requires technical knowledge in fields such as software development or engineering, analytical abilities, and enthusiasm for improving information accessibility.
As a Technical Writer II, you will be responsible for:
<ul><li>Working cross-functionally to research, plan, write, and publish technical documentation
</li><li>Collaborating with technical and non-technical SMEs to develop, organize, and write manuals, specifications, and process documentation.
</li><li>Preparing source files for edit, SME review, and publication according to department procedures which includes Agile methodology.
</li><li>Gaining a deep understanding of products and services, and translating complex information into simple, polished, engaging content
</li><li>Developing content in alternative media forms for maximum usability, with a consistent voice across all documentation
</li><li>Working with development and support leads to determine the best solutions for data presentation and interaction.
</li><li>Developing, managing, and refining information architecture templates that align with organizational standards, ensuring seamless data migration and efficient updates.
</li></ul>Do what you love
To be successful in this role you will:
<ul><li>Have a Bachelor's Degree and 1 to 3 years of experience in technical writing
</li><li>Have experience in using JIRA, confluence, and wiki, understanding of SDLC
</li><li>Have experience collaborating with engineers to enhance UX, refine content, and create visuals for technical support
</li><li>Have knowledge of HTML and CSS
</li><li>Possess excellent communication and writing skills in English.
</li><li>Have experience in writing documentation and procedure manuals for various audiences
</li></ul>About us
At Akamai, we make life better for billions of people, trillions of times a day.
 
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
 
 
Our focus is simple:
 
Cloud and Edge: Running apps closer to users for instant performance.
 
Security : Neutralizing threats before they ever reach your data.
 
Content Delivery : Scaling the world's biggest moments without a glitch.
 
AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
 
 
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
 
 
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
<div><div><div><div>Connect with us on social and see what life at Akamai is like!</div></div></div></div></div>

Technical Writer II

<div>Do you relish the prospect of providing end to end support across multiple product suites such as Cloud, AI and Cybersecurity?
Would you like the opportunity to work in a high-impact role responsible for building customer loyalty around the Middle East?
Join our prestigious Professional Services team
Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security, media, and performance solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and work to improve for our customers and team.
Become a trusted advisor
As a Technical Project Manager, from pre-sales through to integration and performance, you will be an end-to-end trusted advisor to customers, managing their engagement with our platform and building technical solutions. In a high-impact environment you'll be project managing, problem-solving and building close relationships with customers across many industries.
As a Technical Project Manager, you will be responsible for:
<ul><li>Advocating best practices for the customer and internal teams during product implementation, and providing customer feedback to the Product team
</li><li>Being the central point of contact for customers and leading the integrated account team delivering customer success
</li><li>Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
</li><li>Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
</li><li>Communicating with internal, external customers and partners to share information and deliverables
</li></ul>Do what you love
To be successful in this role you will:
<ul><li>Demonstrate experience in a customer-facing role within the information technology industry
</li><li>Show some experience of managing and delivering technical customer projects successfully
</li><li>Show understanding of network, web performance, and application/network security technologies/architectures as well as project management methodologies
</li><li>Demonstrate experience in managing multiple priorities
</li><li>Demonstrate communication skills and an ability to build trusting relationships with customers across various levels
</li><li>Be fluent in Arabic and English
</li></ul>About us
At Akamai, we make life better for billions of people, trillions of times a day.
 
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
 
 
Our focus is simple:
 
Cloud and Edge: Running apps closer to users for instant performance.
 
Security : Neutralizing threats before they ever reach your data.
 
Content Delivery : Scaling the world's biggest moments without a glitch.
 
AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
 
 
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
 
 
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
<div><div><div><div>Connect with us on social and see what life at Akamai is like!</div></div></div></div></div><div></div>

Technical Project Manager (cloud/cybersecurity) - UAE Nationals Only

<div>Do you enjoy being in the front line and first point of contact for visitors?
Do you enjoy being in a customer service-oriented role?
Work in a modern office environment.
As the Office Manager for our Dubai office, you'll be responsible for a variety of office duties. Sitting in reception, you'll be the front line and first point of contact for our visitors. You'll also provide administrative support services to site leads and Senior managers. This will include travel requests, expense submission and calendar management.
Work for a leading technology company
You must be customer service-oriented, resourceful, enthusiastic, and capable of multi-tasking. The primary objective of this position is proactively seeking means of improving the environment for all employees.
As an Office Manager, you will be responsible for:
<ul><li>Establishing procedures for office maintenance, working with the landlord and contractors on facilities related issues.
</li><li>Managing office vendor relationships, negotiate, closing and support ongoing relationships.
</li><li>Providing administrative assistant to managers, HR and Finance departments.
</li><li>Working closely with the site lead and support with various initiatives.
</li><li>Planning and executing internal events including team specifics.
</li><li>Supporting in-office customer and partner meetings, including logistics, planning and catering.
</li><li>Maintaining a safe and secure working environment, acting as Safety Officer for the office.
</li><li>Managing post and courier service delivery and monitoring office supplies and food inventory.
</li></ul>Do what you love
To be successful in this role you will:
<ul><li>Have relevant experience managing a busy front reception including associated administrative tasks.
</li><li>Have knowledge of clerical practices and procedures.
</li><li>Have knowledge of business and management principles.
</li><li>Have computer skills (Microsoft Office) and knowledge of other office software packages.
</li><li>Have fluency in Arabic and English.
</li></ul>About us
At Akamai, we make life better for billions of people, trillions of times a day.
 
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
 
 
Our focus is simple:
 
Cloud and Edge: Running apps closer to users for instant performance.
 
Security : Neutralizing threats before they ever reach your data.
 
Content Delivery : Scaling the world's biggest moments without a glitch.
 
AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
 
 
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
 
 
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
<div><div><div><div>Connect with us on social and see what life at Akamai is like!</div></div></div></div></div><div></div>

Office Manager - Part time (UAE Nationals Only)

Join Akamai and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Akamai

About Company

Technical Writer II

Technical Project Manager (cloud/cybersecurity) - UAE Nationals Only

Office Manager - Part time (UAE Nationals Only)