Qureos Mentor

Akumin

<div>The Patient Services Associate I answers incoming calls to schedule Radiology appointments and makes outgoing calls to patients and physicians. The majority of time will be spent handling scheduling and pre-registration calls based on business needs. Follows standardized process to get and give information during scheduling/pre-registration calls according to documented work processes. Enters all information into the applicable computer programs and systems. Determines the needs of other callers with a focus on one call resolution and ensures every customer receives the highest quality of customer service.
Specific duties include, but are not limited to:<ul><li>
Takes incoming calls to schedule Radiology appointments and contacts patients and referring physician offices to schedule appointments.</li><li>
Follows prescribed list of questions/scripts and provides standardized responses to get and give information during scheduling/pre-registration.</li><li>
Ensures the gathering of accurate and complete patient data required to complete the scheduling process and any specific information required by customer facility.</li><li>
Enters all information into the applicable computer system in accordance with documented work processes.</li><li>
Determines customers&rsquo; needs based on incoming calls, escalates calls as necessary to Patient Services Supervisor or Patient Services Manager as appropriate.</li><li>
Completes any additional job duties as assigned</li></ul>
Position Requirements:
<ul><li>High School Diploma or equivalent experience required.</li><li>
6 months+ of medical or related training and/or experience</li><li>
Computer literacy and experience with general office equipment required.</li><li>
Strong multi-tasking abilities, strong communication skills, ability to work well with physicians, patients, and coworkers</li><li>
Excellent interpersonal and customer service skills..</li></ul> 
Physical Requirements:
Standard office environment.
More than 50% of the time:<ul><li>
Sit, stand, and walk.</li><li>
Repetitive movement of hands, arms and legs.</li><li>
See, speak and hear to be able to communicate with patients.</li></ul>
Less than 50% of the time:<ul><li>
Stoop, kneel or crawl.</li><li>
Climb and balance.</li><li>
Carry and lift 10-20 pounds</li></ul>
Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information.
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity &amp; expression, status as a protected veteran, or disability.</div>

Patient Service Associate

<div>The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. 
 
Specific duties include, but are not limited to:<ul><li>
Greets and assists patients, customers and visitors in person and over the phone.</li><li>
Will perform patient registration in various systems.</li><li>
Answers all phone calls in a professional and courteous manner.</li><li>
May collect monies for time-of-service patient responsibility.</li><li>
May be responsible for verifying insurance coverage and obtain prior authorization.</li></ul>
Patient Assistance:<ul><li>
May perform preliminary screening of patients prior to procedures, which may include medical history.</li><li>
May transport patient to/from the exam room.</li><li>
May assist in patient transfer on/off the exam table.</li><li>
May transport patient to/from the exam room.</li><li>
May provide the patient with preliminary and post-procedure instructions.</li></ul>
Work Area &amp; Supply Preparation<ul><li>
In the mobile setting, may assist in preparing the unit for transport.</li><li>
Will maintain a clean and organized work area.</li><li>
May order supplies and ensure the work area is properly stocked.</li></ul>
Documentation<ul><li>
Will ensure accuracy of patient records.</li><li>
May schedule patient appointments and obtain insurance verification and/or authorization.</li><li>
May prepare medical records for physicians, patients and customers.</li><li>
Ensures accurate documentation of patient visits in various electronic</li><li>
systems and on written documents.</li><li>
May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.</li><li>
Performs all duties within HIPAA regulations.</li><li>
Other duties as assigned.</li></ul>
Position Requirements:<ul><li>
High School Diploma or equivalent experience required.</li><li>
Bilingual in Spanish and English*</li><li>
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
</li><li>For Fixed Radiology, CPR Certification is a plus.
</li><li>As applicable, valid state driver's license required.</li><li>
Ability to work at several locations required.</li><li>
Strong customer service skills.
</li><li>Organizational and multi-tasking skills.
</li><li>Basic knowledge of computer applications and programs.</li><li>
Local travel may be required to support multiple sites.</li><li>
The COVID-19 vaccination is/may be a condition of employment.</li><li>
All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.</li></ul>
Preferred<ul><li>
Six months customer service or related experience and/or training.</li><li>
Knowledge of medical terminology is a plus.</li><li>
Bilingual in Spanish is a plus.</li></ul>
Physical Requirements:
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:<ul><li>
Sit, stand, walk.</li><li>
Repetitive movement of hands, arms and legs.</li><li>
See, speak and hear to be able to communicate with patients.</li></ul>
Less than 50% of the time:<ul><li>
Stoop, kneel or crawl.</li><li>
Climb and balance.</li><li>
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).</li></ul>
Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information.
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity &amp; expression, status as a protected veteran, or disability.</div>

Patient Coordinator- Bilingual

Bilingual Patient Service Associate (Remote)

<div>The Clinical Applications Manager, MR is responsible for the MRI clinical activities at Akumin fixed sites. The CAM will work with various teams across Akumin to develop QA/QC programs, MRSO programs, optimize scanner protocols, drive better image quality, communicate with radiologists, educate technologists, and a focus on driving revenues in MRI. The focus of this role is to improve the exams performed on our MRI units in our fixed division. Our unique ability to remote into many of our units will allow remote work. Sites not connected or certain programs will require travel with in person visits.
Specific duties include, but are not limited to:
Standardizing and optimization of MR scanners at fixed locations.<ul><li>
In person site visits or remote access to sites.</li><li>
Teaches hands on applications training for technologists.</li></ul>
Manage use of Subtle AI across fixed locations.<ul><li>
Partner with Subtle applications to team to ensure higher productivity.</li><li>
Work with local site administrators to drive higher productivity.</li></ul>
Assist in adoption of new procedures at fixed locations<ul><li>
In person visits or remote access to sites</li></ul>
Collaborate with physicians to drive standardization of protocols at fixed locations
Collaborate with various teams to drive quality and expertise.<ul><li>
Provides guidance on MR Safety and QA/QC.</li><li>
Provides technical assistance to sales and marketing.</li><li>
Conducts Centers of Excellence training seminars.</li><li>
Creates learning modules for technologists.</li></ul>
Performs other duties as assigned by management.
Position Requirements:<ul><li>
Certificate from College or Technical School.</li><li>
ARRT (R)(MR)</li><li>
Expert understanding of multi-vendor fleet capabilities (Philips, GE, Siemens).</li><li>
Expert in protocol optimization for varied MRI systems from various vendors and ages.</li><li>
Deep understanding of MRI physics principles and pulse sequence optimization.</li><li>
Ability to identify image artifacts, change parameters, change pulse sequences, and repeat the series without the image artifacts.</li><li>
At least 10 years of professional experience in the field of Magnetic Resonance Imaging.</li><li>
Requires experience in working with technologists, radiologists, and administrators to drive efficiency and productivity in MRI.</li><li>
Requires ability to set up and train technologists on new procedures like whole-body imaging, Mp-prostate, breast, and DTI.</li><li>
Requires an understanding of MRI safety and policies related to safety in MRI.</li><li>
Strong experience in delivering live, virtual, and blended learning for technologists.</li><li>
Must be able to manage multiple priorities and assignments simultaneously.</li><li>
Demonstrated ability to articulate learning objectives that are focused, concise, and measurable.</li><li>
40-50% Travel may be required.</li></ul>
Preferred:<ul><li>
Bachelor's Degree or equivalent experience.</li><li>
MRSO and/or willing to acquire MRSO certification</li><li>
20 years of professional experience in the field of Magnetic Resonance Imaging</li><li>
10 years of clinical applications experience at leading vendors</li></ul>
Physical Requirements:
Standard office environment. May be exposed to a strong magnetic field and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:<ul><li>
Sit, stand, and walk.</li><li>
Repetitive movement of hands, arms and legs.</li><li>
See, speak and hear to be able to communicate with patients.</li></ul>
Less than 50% of the time:<ul><li>
Stoop, kneel or crawl.</li><li>
Climb and balance.</li><li>
Carry and lift 10-20 lbs.</li></ul>
Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information.
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity &amp; expression, status as a protected veteran, or disability.</div>

Clinical Applications Manager, MR

<div>The Account Executive is responsible for increasing order and scan volume across all modalities from referring providers in their assigned geographic territory to ensure that the territory will exceed its budgeted same-store-growth, scan volume, and revenue commitments. This will include analyzing physician referral patterns to develop customer-level marketing plans, identifying opportunities to increase scan volume with existing referrers, and/or developing new referral channels. Responsible for managing assigned expense budget.
Specific duties include, but are not limited to:<ul><li>
Cultivates strong relationships with top strategic referrers to maintain and/or increase order and scan volume; identifies key customer drivers (turnaround time, quality, etc.); ensures that customer&rsquo;s needs are met and communicates any service deficiencies to the Operations Team to ensure existing scan volume is preserved.</li><li>
Prospects and targets new referrers based on market trends and conditions; uses consultative selling skills to engage new referrers and probes potential referrer to uncover competitive takeaways based on unmet needs.</li><li>
Analyzes marketed account referral patterns in order to strategically plan time in the field and associated actions plans to drive referrals; monitors variances/trends associated with existing referral base, works with operations and management to determine possible causes for changes in referral patterns.</li><li>
Works in conjunction with territory Physician Sales and Operations 
leadership to establish realistic customer and territory plans that will deliver on the territory&rsquo;s budgeted same-store-growth, scan volume, target and revenue commitments.</li><li>
Identifies specific risks to the referral base and implements targeted community outreach programs such as territory-level educational campaigns, health fairs and other events to promote consumer awareness.</li><li>
Participates in operational meetings in assigned territory, providing status updates as well as identifying areas for Physician Sales to engage strategically with larger team. May participate in Quarterly Business Reviews with key strategic accounts.</li><li>
Performs other duties as assigned by management.</li></ul>
Position Requirements:<ul><li>
High School Diploma or Equivalent Experience, required.</li><li>
Displays strong business acumen and demonstrates an understanding of the sales and physician space including the reimbursement landscape.</li><li>
Proven ability to successfully execute a territory development plan.</li><li>
A proven track record of success in competitive selling environment is required</li><li>
Exceptional communication and presentation skills.</li><li>
90-95% travel may be required.</li></ul>
Preferred:<ul><li>
Bachelor's Degree or Equivalent Experience</li><li>
2 years of physician sales and marketing experience in a healthcare environment.</li><li>
Prior Imaging and/or Oncology experience.</li></ul>
Physical Requirements:
Standard Office Environment and the employee may be exposed to environmental hazards such as exposure to noise, and travel.
More than 50% of the time:<ul><li><ul><li>
Sit, stand, walk.</li><li>
Repetitive movement of hands, arms and legs.</li><li>
See, speak and hear to be able to communicate with patients.</li></ul></li><li>
Less than 50% of the time:<ul><li>
Stoop, kneel or crawl.</li><li>
Climb and balance.</li><li>
Carry and lift 10-20 lbs.</li></ul></li></ul>
Residents living in CA, NY, Jersey City, NJ WA and CO click here to view pay range information.
#LI-Remote
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity &amp; expression, status as a protected veteran, or disability.</div>

Account Executive, Physician Sales - Philadelphia

Join Akumin and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Akumin

About Company

Patient Service Associate

Patient Coordinator- Bilingual

Bilingual Patient Service Associate (Remote)

Clinical Applications Manager, MR

Account Executive, Physician Sales - Philadelphia