Urwah Admin

Al Adyat consultancy

Lead - As an CMS Operations Lead, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure seamless service delivery, troubleshooting issues as they arise, and implementing solutions to enhance operational efficiency. You will engage in continuous improvement initiatives, ensuring that all systems are functioning optimally and meeting the needs of stakeholders. Your role will also require you to monitor system performance and provide insights to enhance service quality, contributing to a positive operational environment.Roles &amp; Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on operational performance metrics to identify areas for improvement.Professional &amp; Technical Skills:- Must To Have Skills: Proficiency in Customer Service Operations.- Strong analytical and problem-solving skills.- Experience with process improvement methodologies.- Ability to work collaboratively in a team-oriented environment.- Familiarity with service level agreements and operational metrics.Additional Information:- The candidate should have minimum 7.5 years of experience in Customer Service Operations.- A 15 years full time education is required.- Troubleshooting experiences (tools, logs analysis etc.) and quick Troubleshooting skill- 5 years of Experience in Application / Platform support activities, proficient in ITSM tool, processess and Support activities.- Willing to work in shifts, on-call for Operational supportsJob Type: Full-timePay: QAR14,000.00 - QAR17,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li> CMS Operations Lead: 8 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in Computer Science (Required)</li></ul>Work Location: In person

CMS- Technology Lead

We are looking for a Web Support Specialist to maintain, troubleshoot, and support web applications and websites. The ideal candidate will ensure smooth website functionality, resolve user issues, and collaborate with development and infrastructure teams to improve performance and user experience.Key Responsibilities:<ul><li>Provide technical support for web applications and websites.</li><li>Monitor website performance, availability, and uptime.</li><li>Troubleshoot and resolve website issues (front-end and basic back-end).</li><li>Handle user queries and incidents related to web services.</li><li>Perform routine maintenance, updates, and content changes.</li><li>Support deployment activities and coordinate with development teams.</li><li>Identify bugs and escalate complex issues to developers.</li><li>Ensure website security best practices are followed.</li><li>Maintain documentation for issues, fixes, and processes.</li><li>Assist in testing (UAT, regression testing) for web applications.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>1&ndash;3 years of experience in web support or technical support.</li><li>Basic knowledge of HTML, CSS, JavaScript.</li><li>Familiarity with web servers (e.g., Apache, Nginx).</li><li>Understanding of APIs and web services.</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira).</li><li>Good problem-solving and troubleshooting skills.</li><li>Strong communication skills.</li></ul>Preferred Skills:<ul><li>Basic knowledge of databases (SQL).</li><li>Familiarity with CMS platforms (e.g., WordPress, Drupal).</li><li>Understanding of cloud platforms (AWS, Azure).</li><li>Experience with monitoring tools.</li></ul>Key Competencies:<ul><li>Attention to detail</li><li>Time management</li><li>Customer-oriented mindset</li><li>Ability to work under pressure</li></ul>Pay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>web support or technical support: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in Computer Science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Web Support Specialist

We are seeking a skilled Infrastructure Support Engineer to maintain, support, and optimize the organization&rsquo;s IT infrastructure. The role involves ensuring high availability, performance, and security of systems including servers, networks, and cloud environments.Key Responsibilities<ul><li>Monitor and maintain IT infrastructure including servers, storage, and network systems.</li><li>Provide Level 1 / Level 2 support for infrastructure-related incidents and service requests.</li><li>Troubleshoot hardware, software, and network issues in a timely manner.</li><li>Manage user accounts, permissions, and access controls.</li><li>Perform system installations, configurations, and upgrades.</li><li>Support backup, recovery, and disaster recovery processes.</li><li>Ensure system security compliance and apply patches/updates regularly.</li><li>Collaborate with other IT teams (Application Support, Security, DevOps).</li><li>Document system configurations, procedures, and troubleshooting steps.</li><li>Participate in on-call support and incident response when required.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>2&ndash;5 years of experience in IT infrastructure support or similar role.</li><li>Strong knowledge of Windows/Linux operating systems.</li><li>Experience with networking concepts (TCP/IP, DNS, DHCP, VPN).</li><li>Familiarity with virtualization technologies (VMware, Hyper-V).</li><li>Basic knowledge of cloud platforms (AWS, Azure, or GCP).</li><li>Experience with monitoring tools and ticketing systems.</li></ul>Preferred Skills<ul><li>Certifications such as CCNA, MCSA, or ITIL.</li><li>Experience in cybersecurity best practices.</li><li>Knowledge of scripting (PowerShell, Bash).</li><li>Strong problem-solving and analytical skills.</li><li>Good communication and teamwork abilities.</li></ul>Working Conditions<ul><li>Ability to work under pressure and handle multiple tasks.</li><li>Availability for shifts or on-call support if required.</li></ul>Pay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>in IT infrastructure support : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in computer science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Infrastructure Support Engineer

We are looking for a detail-oriented Application Support Specialist to maintain, troubleshoot, and improve business applications. The ideal candidate will ensure system availability, resolve user issues, and support application performance to meet business needs.Key Responsibilities:<ul><li>Provide technical support for business applications and systems.</li><li>Monitor application performance and ensure high availability.</li><li>Troubleshoot and resolve application issues in a timely manner.</li><li>Handle user requests, incidents, and service tickets.</li><li>Collaborate with development teams to resolve bugs and implement fixes.</li><li>Perform root cause analysis and document solutions.</li><li>Support application deployments, updates, and patches.</li><li>Maintain system documentation and user guides.</li><li>Ensure compliance with security policies and procedures.</li><li>Participate in on-call support when required.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>2&ndash;5 years of experience in application support or a similar role.</li><li>Strong understanding of software applications and IT systems.</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira).</li><li>Basic knowledge of databases (SQL).</li><li>Familiarity with APIs and integrations.</li><li>Good understanding of operating systems (Windows/Linux).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and teamwork skills.</li></ul>Preferred Qualifications:<ul><li>Experience with cloud platforms (AWS, Azure).</li><li>Knowledge of ITIL processes.</li><li>Scripting knowledge (PowerShell, Python).</li><li>Experience in financial, healthcare, or government sectors is a plus.</li></ul>Soft Skills:<ul><li>Attention to detail</li><li>Ability to work under pressure</li><li>Strong time management</li><li>Customer-oriented mindset</li></ul>Pay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>application support : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in Computer Science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Application Support Specialist

Role OverviewOwns end-to-end delivery of threat intelligence onboarding and integration using Anomali, including architecture, data ingestion, enrichment, correlation, and integration with Splunk SIEM and Splunk SOAR to enhance detection, investigation, and automated response capabilities.Key Responsibilities&middot; Lead solution architecture and detailed design (HLD / LLD) for threat intelligence integration&middot; Deploy, configure, and optimize Anomali Threat Intelligence Platform&middot; Onboard threat intelligence feeds and manage lifecycle, scoring, and confidence tuning&middot; Integrate Anomali with Splunk SIEM for enrichment, correlation, and detection enhancement&middot; Integrate threat intelligence into Splunk SOAR playbooks for automated response&middot; Implement use cases aligned to SOC investigation and threat hunting workflows&middot; Validate data quality, mappings, and enrichment effectiveness&middot; Troubleshoot integration, data, and performance issues&middot; Produce operational documentation and conduct knowledge transfer to run teams&middot; Support stabilization and transition into BAU operationsSkills and Experience&middot; Strong hands-on experience with Anomali Threat Intelligence Platform&middot; Experience integrating threat intelligence with Splunk SIEM and Splunk SOAR&middot; Strong understanding of threat intelligence lifecycle, IOC management, and enrichment&middot; Knowledge of SOC operations, threat detection, and incident response&middot; Experience producing technical design and operational handover documentationKey Deliverables&middot; Threat intelligence architecture and integration design documentation&middot; Configured Anomali TIP integrated with Splunk SIEM and SOAR&middot; Enrichment and correlation use cases implemented&middot; Runbooks, SOPs, and formal handover to operationsPay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Anomali Threat Intelligence Platform: 3 years (Required)</li><li>Splunk SIEM and Splunk SOAR: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in computer science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Threat Intelligence Specialist (Anomali / Splunk)

Role OverviewOwns end-to-end delivery of the Splunk Phantom (SOAR) platform, covering architecture, design, playbook development, integrations, automation, tuning, and structured handover into security operations.Key Responsibilities&middot; Lead solution architecture and detailed design (HLD / LLD) for Splunk SOAR&middot; Build, configure, and maintain the Splunk SOAR platform and core components&middot; Design, develop, and optimize automation playbooks for security incident response&middot; Integrate SOAR with SIEM, EDR, IAM, threat intelligence, and enterprise tooling&middot; Implement orchestration workflows aligned to SOC processes and use cases&middot; Test, validate, and tune playbooks to ensure reliability and operational effectiveness&middot; Troubleshoot platform, integration, and automation issues&middot; Produce operational documentation and conduct knowledge transfer to run teams&middot; Support stabilization and transition into BAU operationsSkills and Experience&middot; Strong hands-on experience with Splunk SOAR (Phantom)&middot; Proven experience in SOAR architecture, automation, and playbook development&middot; Strong understanding of SOC operations and incident response workflows&middot; Experience integrating SOAR with SIEM, EDR, ticketing, and threat intelligence platforms&middot; Experience producing technical design and operational handover documentationKey Deliverables&middot; SOAR solution architecture and design documentation&middot; Configured and integrated Splunk SOAR platform&middot; Implemented and validated automation playbooks&middot; Runbooks, SOPs, and formal handover to operationsPay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Splunk SOAR (Phantom): 3 years (Required)</li><li>integrating SOAR with SIEM, EDR, ticketing: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in computer science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

SOAR Specialist (Splunk)

Role OverviewOwns end-to-end delivery of the Splunk Enterprise (SIEM) platform, covering architecture, design, onboarding, configuration, tuning, use case implementation, and structured handover into operations.Key Responsibilities&middot; Lead solution architecture and detailed design (HLD / LLD) for Splunk SIEM&middot; Build, configure, and manage Splunk platform components including indexers, search heads, forwarders, and apps&middot; Onboard log sources and data feeds in line with security logging standards&middot; Develop, tune, and optimize correlation searches, alerts, and detections&middot; Implement threat-based and use-case-driven monitoring aligned to MITRE ATT&amp;CK&middot; Validate data quality, parsing, normalization, and field extractions&middot; Integrate Splunk with upstream and downstream tools including EDR, SOAR, ticketing, and threat intelligence&middot; Produce operational documentation and conduct knowledge transfer to run teams&middot; Support stabilization and transition into BAU operationsSkills and Experience&middot; Strong hands-on experience with Splunk Enterprise SIEM&middot; Proven experience in SIEM architecture, engineering, log onboarding, and use-case development&middot; Strong understanding of security logging, detection engineering, and incident response&middot; Experience integrating SIEM with EDR, SOAR, and enterprise security tooling&middot; Experience producing technical design and operational handover documentationKey Deliverables&middot; SIEM solution architecture and design documentation&middot; Configured and optimized Splunk SIEM platform&middot; Implemented and tuned detection and monitoring use casesRunbooks, SOPs, and formal handover to operationsPay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Splunk Enterprise (SIEM) platform: 3 years (Required)</li><li>EDR, SOAR, and enterprise security tooling: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in computer science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

SIEM Specialist (Splunk)

Join Al Adyat consultancy and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.