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Al Ameen Industries

Job Description: Sales EngineerDepartment: Sales Location: Karachi, Pakistan Employment Type: Full-Time Reports To: Head of DepartmentBackground in sales in the following fields/products or similar is highly preferred:<ul><li>Bearings &amp; Lubricants</li><li>Air Compressors / Chillers</li><li>Material Handling Equipment</li><li>Forklift</li><li>Industrial Motors</li><li>Industrial Hardware (Powertools)</li></ul>Job OverviewWe are looking for a results-driven Sales Engineer to be part of our sales operations team in Lahore region. The ideal candidate should be passionate in sales with deep technical knowledge of Material Handling Equipment (MHE) and Warehousing Equipment. The candidate will be responsible for visiting industrial clients, identifying warehousing challenges, and selling solutions ranging from manual hand pallets to heavy-duty forklifts, electric stackers and other warehousing solutions.Key Responsibilities1. Business Development &amp; Lead Generation<ul><li>Identify and target new business opportunities</li><li>Conduct daily field visits to warehouses, factories, and distribution centers to demonstrate equipment and assess client needs.</li><li>Build a robust pipeline of potential clients in sectors such as FMCG, Automotive, Textiles, Logistics, and Pharmaceuticals, etc.</li></ul>2. Product Consultation &amp; Sales<ul><li>Act as a technical consultant to recommend the correct equipment (e.g., Diesel vs. Electric Forklifts, Reach Trucks, Stackers) based on the client's aisle width, load capacity, and lifting height requirements.</li><li>Prepare and present technical and commercial proposals, quotations, and tenders.</li><li>Negotiate pricing and contract terms to close deals while maintaining healthy profit margins.</li></ul>3. Account Management<ul><li>Maintain strong relationships with existing customers to encourage repeat business and Annual Maintenance Contracts (AMCs).</li><li>Serve as the primary point of contact for client inquiries, ensuring smooth coordination with the After-Sales Service team for parts and repairs.</li></ul>4. Market Intelligence &amp; Reporting<ul><li>Monitor competitor activities, pricing strategies, and new product launches in the MHE market.</li><li>Provide weekly sales reports, visit logs, and revenue forecasts to senior management.</li></ul>Requirements<ul><li>Education: Minimum Bachelor&rsquo;s Degree required. (Preference given to B.Sc in Mechanical/Electrical Engineering or BBA/MBA with technical aptitude).</li><li>Experience: 5 to 10 years of proven experience in B2B Industrial Sales.</li><li>Mandatory: Prior experience selling Material Handling Equipment (Forklifts, Stackers, Pallet Trucks) or related warehousing equipment.</li><li>Location: Based in Karachi</li></ul>Key Competencies<ul><li>Technical Knowledge: Deep understanding of MHE specifications (Load centers, mast types, battery capacities).</li><li>Communication: Fluent in Urdu and English; capable of presenting to Warehouse Managers and C-level Executives alike.</li><li>Negotiation: Strong ability to close high-value capital equipment deals.</li><li>Resilience: Willingness to work in the field and navigate industrial environments daily.</li></ul>Job Type: Full-timeWork Location: In person

Sales Engineer

Job Title: Maintenance Manager / After Sales Service CoordinatorCandidate Background: EngineeringJob SummaryWe are seeking a proactive and organized Maintenance Manager / After Sales Service Coordinator to manage customer support activities after equipment delivery and installation. The role involves coordinating service schedules, handling customer complaints, ensuring timely resolution of technical issues, and supporting the service team to maintain high customer satisfaction standards.The ideal candidate should have strong coordination skills, technical understanding of industrial equipment, and the ability to communicate effectively with customers and internal teams.Key Responsibilities<ul><li>Coordinate after-sales service activities including installation support, breakdown service, preventive maintenance, and spare parts supply</li><li>Act as the primary point of contact for customers regarding service-related inquiries</li><li>Receive, log, and track service complaints and ensure timely closure</li><li>Schedule service engineers and technicians based on urgency and location</li><li>Coordinate with production, stores, and procurement for spare parts availability</li><li>Maintain service records, warranty claims, and service history documentation</li><li>Follow up with customers to ensure service satisfaction</li><li>Prepare service reports, performance summaries, and KPI tracking</li><li>Support AMC (Annual Maintenance Contract) management and renewals</li><li>Ensure compliance with company service standards and response time targets</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Mechanical, Electrical, Industrial Engineering, or Business Administration</li><li>5 years of experience in after-sales service, preferably in industrial machinery or equipment manufacturing</li><li>Strong understanding of industrial equipment and technical terminology</li><li>Good command of MS Office (Excel, Word) and ERP systems</li><li>Strong communication and customer-handling skills</li></ul>Key Skills<ul><li>Service coordination &amp; scheduling</li><li>Team Management</li><li>Customer relationship management</li><li>Complaint handling &amp; problem resolution</li><li>Documentation &amp; reporting</li><li>Time management and multitasking</li><li>Basic technical troubleshooting understanding</li></ul>Preferred Attributes<ul><li>Experience in fabrication or industrial equipment manufacturing sector</li><li>Knowledge of warranty management and spare parts logistics</li><li>Ability to work under pressure and manage multiple service cases simultaneously</li></ul>Reporting ToHead of DepartmentJob Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

Maintenance Manager

Join Al Ameen Industries and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Ameen Industries

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Sales Engineer

Maintenance Manager