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Al bader exchange

You can post your CV directly using the following link: http://job4me.infy.uk/Job Opening: Software Support Specialist (Entry-Level)Company: Al Bader Exchange Location: Head Office, Sharjah, UAE (with potential travel to 16 branches across the UAE; hybrid work options available) Department: Information Technology Employment Type: Full-Time Reports To: IT Support Manager Posted Date: August 21, 2025 Application Deadline: Open until filledAbout Al Bader ExchangeSince its founding in 1989 by Mr. Ahmed Ghuloom Abdulla Alkhoori, a respected former member of the Abu Dhabi Chamber of Commerce and Industry, Al Bader Exchange has been a trusted leader in the UAE&rsquo;s financial services industry. With a commitment to innovation, integrity, and customer trust, we have grown from a single branch to a network of 16 branches, serving over 250,000 clients monthly. Under the visionary leadership of Mr. Adel Ahmed Ghuloom Abdulla Alkhoori, Al Bader Exchange delivers innovative solutions, including foreign currency exchange, secure global remittances, corporate services, and the UAE&rsquo;s Wage Protection System (WPS). Regulated by the Central Bank of UAE and holding a prestigious WPS license, we prioritize compliance and excellence. Join our team to support our mission-critical software systems and contribute to a legacy of financial innovation.Job SummaryAl Bader Exchange is seeking a motivated Software Support Specialist (Entry-Level) to join our Head Office IT team in Sharjah. This role is designed for freshers or candidates with minimal experience, focusing on fixing bugs, reporting small issues, and providing basic technical support for our proprietary software systems, particularly the Wage Protection System (WPS) for compliant salary payments and remittance services for secure global money transfers. The ideal candidate will have basic knowledge of SQL, MySQL, .NET, C++, and Java, with a willingness to learn and grow in a budget-conscious environment. If you&rsquo;re eager to start your career in financial technology and excel at problem-solving, this is your opportunity to join a leading UAE brand.Key Responsibilities<ul><li>Bug Fixing and Issue Resolution:</li><li>Identify, troubleshoot, and fix minor bugs in software applications supporting WPS and remittance services, using .NET, C++, or Java.</li><li>Address small technical issues reported by users (internal staff and clients) to ensure system reliability and functionality.</li><li>Test and validate fixes to prevent recurrence of issues, ensuring minimal disruption to WPS and remittance operations.</li><li>Issue Reporting:</li><li>Document and report small issues, bugs, and system errors in a clear and organized manner, using basic reporting tools or templates.</li><li>Escalate complex issues to senior IT staff or developers, providing detailed logs and descriptions to facilitate resolution.</li><li>Basic Database Support:</li><li>Assist in monitoring and maintaining MySQL databases for WPS and remittance transactions, ensuring data accuracy and availability.</li><li>Execute simple SQL queries to retrieve data, troubleshoot minor database issues, and support reporting needs.</li><li>Perform routine database tasks, such as backups and basic maintenance, under supervision.</li><li>User Support:</li><li>Provide first-line support to internal staff and clients using WPS, remittance systems, and the Al Bader Exchange mobile app, addressing basic technical queries.</li><li>Leverage our 24/7 live chat support system to coordinate with users and resolve issues promptly.</li><li>Collaboration and Compliance:</li><li>Work closely with the IT and operations teams to ensure all support activities comply with Central Bank of UAE regulations and Ministry of Human Resources and Emiratisation (MOHRE) guidelines for WPS.</li><li>Collaborate with senior team members to learn and implement best practices in software support.</li><li>Learning and Development:</li><li>Actively participate in on-the-job training to build proficiency in SQL, MySQL, .NET, C++, and Java.</li><li>Stay updated on WPS and remittance system requirements to provide effective support.</li><li>Documentation:</li><li>Maintain accurate records of bugs, fixes, and user issues to support system improvements and knowledge sharing.</li><li>Assist in creating basic user guides or FAQs for WPS and remittance software under guidance.</li></ul>Qualifications and Requirements<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, Software Engineering, or a related field. Freshers or recent graduates are encouraged to apply.</li><li>Experience:</li><li>0-1 year of experience in software support, IT helpdesk, or a related role (internships, academic projects, or personal projects are acceptable).</li><li>Basic exposure to SQL, MySQL, .NET, C++, or Java through coursework, projects, or self-learning.</li><li>Familiarity with WPS, remittance systems, or financial software is a plus but not required.</li><li>Technical Skills:</li><li>Basic knowledge of SQL and MySQL for querying and troubleshooting databases.</li><li>Familiarity with .NET (C# or VB.NET), C++, or Java for debugging and supporting applications.</li><li>Understanding of basic programming concepts and willingness to learn advanced techniques.</li><li>Familiarity with IT support tools, version control (e.g., Git), or ticketing systems is a plus.</li><li>Soft Skills:</li><li>Strong problem-solving skills and attention to detail, with a proactive attitude toward learning.</li><li>Good communication skills in English, Arabic, Hindi, Urdu, and Pashto (proficiency in multiple languages is highly preferred to assist diverse clients and staff).</li><li>Ability to work collaboratively in a team and adapt to a fast-paced, budget-conscious environment.</li><li>Other Requirements:</li><li>Willingness to travel within the UAE for branch support, if needed (travel costs covered by the company).</li><li>Must pass regulatory background checks required for financial services roles.</li><li>Availability for occasional on-call support to address urgent system issues.</li></ul>Why Join Al Bader Exchange?<ul><li>Entry-Level Opportunity: Ideal for freshers to start a career in financial technology with hands-on training and mentorship.</li><li>Competitive Compensation: Competitive entry-level salary tailored to a budget-conscious environment, with performance-based incentives for effective support.</li><li>Comprehensive Benefits: Health insurance, annual leave, and end-of-service gratuity as per UAE labor laws.</li><li>Career Growth: Opportunities to learn WPS compliance, remittance technologies, and advanced programming skills, with potential for promotion within the IT team.</li><li>Innovative Environment: Work in a modern Head Office with access to the Al Bader Exchange mobile app and supportive IT infrastructure.</li><li>Legacy and Impact: Contribute to a trusted brand with a 35-year legacy, serving over 250,000 clients monthly under visionary leadership.</li><li>Supportive Culture: Join a collaborative team that values innovation, compliance, and customer trust, guided by the hands-on leadership of Mr. Adel Ahmed Ghuloom Abdulla Alkhoori.</li></ul>How to ApplyPlease submit your CV, a cover letter detailing any experience or projects involving SQL, MySQL, .NET, C++, or Java, and professional or academic references via email to info@badrex.ae with the subject line &ldquo;Software Support Specialist (Entry-Level) &ndash; Head Office.&rdquo; Alternatively, schedule an appointment through our website at https://albaderexchange.ae/ to discuss your application. Only shortlisted candidates will be contacted for interviews.Al Bader Exchange is an equal opportunity employer. We welcome applications from UAE nationals and candidates of all backgrounds.Job Types: Full-time, Fresher

Software Support Specialist Entry-Level

Dear Applicant,Thank you for your interest. We kindly request you to submit your application through the following link, as this site is managed directly by our HR department:Apply Here https://job4me.infy.ukWe look forward to receiving your application.Job Opening: Sales and Marketing SpecialistCompany: Al Bader Exchange Location: Head Office, Sharjah, UAE (with potential travel to 16 branches across the UAE; hybrid work options available) Department: Sales and Marketing Employment Type: Full-Time Reports To: Sales and Marketing Manager Posted Date: August 21, 2025 Application Deadline: Open until filledAbout Al Bader ExchangeFounded in 1989 by Mr. Ahmed Ghuloom Abdulla Alkhoori, a respected former member of the Abu Dhabi Chamber of Commerce and Industry, Al Bader Exchange has been a cornerstone of the UAE&rsquo;s financial services industry for over three decades. Guided by a vision of innovation, integrity, and customer trust, the company has grown from a single branch to a robust network of 16 branches, serving over 250,000 clients monthly. Under the dynamic leadership of Mr. Adel Ahmed Ghuloom Abdulla Alkhoori, Al Bader Exchange continues to evolve, delivering cutting-edge financial solutions, including foreign currency exchange, swift and secure global remittances, corporate services, and the UAE&rsquo;s Wage Protection System (WPS). As a Central Bank of UAE-regulated entity with a coveted WPS license, we are committed to excellence, compliance, and customer satisfaction. Join us to be part of a legacy that redefines how money moves through markets.Job SummaryAl Bader Exchange is seeking a passionate and results-driven Sales and Marketing Specialist to join our Head Office team in Sharjah. This role will focus on driving sales and awareness of our flagship services, particularly the Wage Protection System (WPS) for hassle-free, compliant salary payments and remittance services for swift, secure global money transfers. The ideal candidate will develop and execute marketing strategies, build strong client relationships, and achieve sales targets to expand our market presence in these critical areas. If you thrive in a fast-paced environment and have a knack for financial services sales, this is your opportunity to contribute to a trusted name in the UAE&rsquo;s financial ecosystem.Key Responsibilities<ul><li>Sales Leadership for WPS and Remittance:</li><li>Proactively identify and engage potential clients (SMEs, corporates, and institutions) to promote WPS and remittance services.</li><li>Conduct presentations, product demos, and negotiations to showcase the benefits of our WPS platform (fully compliant with UAE regulations) and cost-effective, secure remittance solutions.</li><li>Drive client onboarding for WPS, ensuring seamless integration for salary payments, and promote remittance services to meet diverse client needs.</li><li>Marketing Campaign Execution:</li><li>Design and implement targeted marketing campaigns to promote WPS and remittance services across digital platforms (e.g., social media, email marketing) and traditional channels (e.g., industry events, trade shows).</li><li>Highlight Al Bader&rsquo;s competitive edge, such as best rates for remittances and hassle-free WPS solutions, to attract new clients.</li><li>Leverage the Al Bader Exchange mobile app to enhance client engagement and promote digital financial solutions.</li><li>Client Relationship Management:</li><li>Build and nurture long-term relationships with clients, focusing on upselling WPS integrations and remittance packages.</li><li>Provide exceptional customer service, addressing inquiries and resolving issues promptly to ensure high satisfaction and retention.</li><li>Utilize our 24/7 live chat support system to coordinate with clients and schedule appointments to discuss their specific needs.</li><li>Market Research and Insights:</li><li>Analyze market trends in payroll solutions and remittances, including competitor offerings, to identify growth opportunities.</li><li>Provide actionable insights to enhance WPS adoption and remittance volumes, aligning with Al Bader&rsquo;s customer-centric approach.</li><li>Sales Target Achievement:</li><li>Meet or exceed monthly/quarterly sales goals for WPS enrollments and remittance transactions, tracked via CRM tools.</li><li>Report on key performance indicators, such as client acquisition rates, revenue growth, and campaign effectiveness.</li><li>Compliance and Collaboration:</li><li>Ensure all sales and marketing activities comply with Central Bank of UAE regulations and Ministry of Human Resources and Emiratisation (MOHRE) guidelines for WPS.</li><li>Collaborate with operations, compliance, and IT teams to deliver seamless WPS and remittance solutions.</li><li>Brand Representation:</li><li>Represent Al Bader Exchange at industry events, trade shows, and networking forums to promote our WPS, remittance, and corporate services.</li><li>Uphold the company&rsquo;s legacy of integrity, innovation, and customer trust in all client interactions.</li></ul>Qualifications and Requirements<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, Finance, or a related field. Certifications in sales, digital marketing, or financial services are a plus.</li><li>Experience:</li><li>3-5 years of experience in sales and marketing, preferably in financial services (e.g., money exchange, banking, or fintech).</li><li>Proven track record in promoting WPS, remittance services, or similar financial products is highly desirable.</li><li>Skills:</li><li>In-depth understanding of UAE&rsquo;s Wage Protection System (WPS) and international remittance processes.</li><li>Excellent communication, negotiation, and presentation skills in English, Arabic, Hindi, Urdu, and Pashto (proficiency in all five languages is highly preferred to engage diverse clients).</li><li>Proficiency in CRM software, Microsoft Office, and digital marketing tools (e.g., Google Analytics, social media platforms).</li><li>Strong analytical skills to interpret market data and drive sales strategies.</li><li>Ability to thrive in a target-driven environment while maintaining ethical sales practices.</li><li>Personal Attributes: Proactive, customer-focused, adaptable, and a team player. Comfortable engaging with diverse clients and stakeholders.</li><li>Other Requirements:</li><li>Valid UAE driving license preferred for client visits across branches.</li><li>Willingness to travel within the UAE for meetings and events.</li><li>Must pass regulatory background checks required for financial services roles.</li></ul>Why Join Al Bader Exchange?<ul><li>Competitive Compensation: Attractive salary with performance-based commissions tied to WPS and remittance sales.</li><li>Comprehensive Benefits: Health insurance, annual leave, and end-of-service gratuity as per UAE labor laws.</li><li>Career Growth: Opportunities for professional development, including training on WPS compliance, remittance technologies, and digital marketing.</li><li>Innovative Environment: Work in a modern Head Office with access to cutting-edge tools, including our mobile app and CRM systems.</li><li>Legacy and Impact: Be part of a trusted brand with a 35-year legacy, serving over 250,000 clients monthly under visionary leadership.</li><li>Supportive Culture: Join a collaborative team that values customer trust and regulatory excellence, guided by the hands-on leadership of Mr. Adel Ahmed Ghuloom Abdulla Alkhoori.</li></ul>How to ApplyPlease submit your CV, a cover letter detailing your experience with WPS and remittance sales, and professional references via email to info@badrex.ae with the subject line &ldquo;Sales and Marketing Specialist &ndash; Head Office.&rdquo; Alternatively, schedule an appointment through our website at https://albaderexchange.ae/ to discuss your application. Only shortlisted candidates will be contacted for interviews.Al Bader Exchange is an equal opportunity employer. We welcome applications from UAE nationals and candidates of all backgrounds.Job Types: Full-time, Permanent, Contract, FresherEducation:<ul><li>Bachelor's (Preferred)</li></ul>

Sales and Marketing Specialist

Join Al bader exchange and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al bader exchange

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Software Support Specialist Entry-Level

Sales and Marketing Specialist