Qureos Mentor

Al Barsha Veterinary Clinic LLC

Join our dynamic team at ABVC, where we are committed to providing top-tier veterinary care in Dubai. We are looking for a skilled Veterinary Doctor with Western experience to join our clinic. Our practice is equipped with advanced orthopedic surgery, state-of-the-art laparoscopy, we offer ophthalmology services. We value expertise in internal medicine, imaging, or endoscopy, and we are dedicated to continually enhancing our medical approaches with the latest technologies. If you have a passion for progressive veterinary care, we would love to hear from you.Job Type: Full-time

Veterinarian

Veterinary Doctor

Are you a strong leader with excellent organizational and customer service skills?We are looking for a Senior Receptionist to lead and manage our reception team, ensuring smooth operations, excellent client service, and efficient coordination in our busy veterinary clinic.In this role, you will be responsible for overseeing all front desk activities, guiding your team, and ensuring that every client and pet receives the highest standard of care and professionalism.Key ResponsibilitiesTeam Leadership &amp; Management<ul><li>Lead, mentor, and supervise the reception team, ensuring tasks are completed efficiently and professionally.</li><li>Oversee daily front desk operations and workflow, resolving challenges and guiding staff as needed.</li><li>Train, schedule, and provide feedback to reception staff to maintain consistent high standards.</li><li>Prepare and manage staff reception schedules to ensure full coverage and smooth operations.</li><li>Act as the main point of contact for management, providing regular updates and feedback on front desk performance and improvements.</li></ul>Client Service &amp; Administration<ul><li>Welcome clients and their pets in a warm, professional, and organized manner.</li><li>Manage appointments for consultations, surgeries, vaccinations, and other procedures.</li><li>Handle phone calls, emails, and client inquiries with accuracy and professionalism.</li><li>Supervise check-in and check-out procedures, billing, payments, and cash handling.</li><li>Ensure consent forms, registration, and documentation are completed accurately.</li></ul>Operations &amp; Financial Management<ul><li>Oversee billing, invoicing, and payment processing for services, products, and medications.</li><li>Reconcile daily sales, maintain accurate records, and generate reports on front desk performance.</li><li>Monitor inventory of retail products and coordinate orders with suppliers.</li><li>Assist management with reporting and process improvements.</li></ul>Team &amp; Clinic Support<ul><li>Coordinate with veterinarians, nurses, and other staff to ensure smooth service throughout the clinic.</li><li>Provide guidance and training to team members on client interactions, product knowledge, and clinic procedures.</li><li>Maintain the reception area, waiting room, and public spaces to a high standard of cleanliness and organization.</li><li>Lead the team in responding calmly and efficiently during emergencies and urgent situations.</li><li>Support the clinic&rsquo;s mission of providing excellent care in an animal-related environment.</li></ul>Qualifications &amp; Skills<ul><li>Proven leadership experience, preferably in a veterinary or medical reception setting.</li><li>Strong problem-solving skills with the ability to handle all reception operations independently.</li><li>Excellent communication, multi-tasking, and client service skills.</li><li>Professional, confident, and able to lead a team in a fast-paced and dynamic environment.</li><li>Flexible with schedules and fully committed to completing assigned tasks and supporting the team when needed.</li><li>Knowledge of appointment scheduling, billing, and front desk systems.</li></ul>Job Type: Full-time

Senior Receptionist

Join Al Barsha Veterinary Clinic LLC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Barsha Veterinary Clinic LLC

About Company

Veterinarian

Veterinary Doctor

Senior Receptionist