Urwah Admin

Al Borg Diagnostics

<div>AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.
If you have strong interpersonal skills, enjoy working in a team environment, and have a passion for helping others, we would love to hear from you!<h3 class="jobSectionHeader">
Responsibilities:</h3><ul>
<li>Handle a high volume of inbound calls with professionalism and efficiency.</li>
<li>Provide precise information regarding diagnostic services and assist with appointment scheduling.</li>
<li>Resolve customer issues while following established procedures.</li>
<li>Document customer interactions accurately in our system.</li>
<li>Collaborate with team members to improve service quality and share knowledge.</li>
<li>Follow scripts and guidelines to ensure consistent communication.</li>
<li>Meet or exceed individual and team performance targets.</li>
<li>Maintain updated knowledge of our services, products, and industry trends.</li>
</ul>Requirements<ul>
<li>Previous experience in a call center or customer service role is an advantage.</li>
<li>Strong verbal and written communication skills.</li>
<li>Exceptional problem-solving abilities and attention to detail.</li>
<li>Able to multitask and prioritize responsibilities in a fast-paced environment.</li>
<li>Comfortable using various software applications and CRM systems.</li>
<li>Fluency in both English and Arabic is preferred.</li>
<li>Positive attitude and a commitment to excellent customer service.</li>
<li>Flexibility to work in various shifts, including nights and weekends.</li></ul></div>

Call Center Agent

<div>JOB SUMMARY:
Al Borg Diagnostics is excited to announce an opportunity for motivated individuals to join our team as Lab Specialists under the Tamheer Program in Riyadh. This role will provide valuable hands-on experience within the laboratory environment, supporting the delivery of high-quality diagnostic services.
As a Lab Specialist, you will assist in conducting various laboratory tests and analyses, contributing to our mission of enhancing healthcare outcomes through precise and timely laboratory services.
DUTIES AND RESPONSIBILITIES:<ul>
<li>Conduct laboratory tests and analyses as guided by supervising laboratory staff.</li>
<li>Assist in specimen handling, processing, and preparation for testing.</li>
<li>Support the maintenance of laboratory equipment, including cleaning and calibrating instruments.</li>
<li>Adhere to safety and quality protocols in accordance with regulatory requirements.</li>
<li>Document laboratory procedures and results accurately, ensuring compliance with established protocols.</li>
<li>Participate in quality control and assurance activities as directed.</li>
<li>Collaborate with other laboratory staff to maintain a smooth workflow and efficient processes.</li>
<li>Assist in the educational and training activities of fellow team members.</li>
<li>Perform other related tasks as assigned by supervisors to enhance laboratory operations.</li>
</ul>Requirements
Required Skills/Abilities:<ul>
<li>Fresh graduates or candidates with a Bachelor&rsquo;s degree in Medical Laboratory Science or a related field.</li>
<li>Strong interest in laboratory practices and diagnostic procedures.</li>
<li>Familiarity with laboratory equipment and techniques is a plus, though not mandatory.</li>
<li>Attention to detail and a commitment to upholding quality standards.</li>
<li>Excellent communication skills and the ability to work effectively in a team environment.</li>
<li>Strong organizational skills with the ability to manage tasks efficiently.</li>
<li>A commitment to ongoing learning and professional development.</li>
<li>SCFHS certification is required for eligibility in this program.</li>
</ul>Experience:<ul>
<li>Previous internship or practical experience in a laboratory environment is preferred but not required.</li></ul></div>

Lab Specialist (Tamheer Program) Riyadh

<div>AlBorg Diagnostics is on the lookout for a dedicated Warehouse Supervisor to oversee our warehouse operations and ensure the efficient handling of medical supplies and equipment. The Warehouse Supervisor will play a pivotal role in maintaining inventory accuracy, optimizing warehouse processes, and leading a team to ensure adherence to safety and quality standards. This position requires a proactive leader who can effectively coordinate with various departments to facilitate seamless supply chain operations in the healthcare sector. 

<h3 class="jobSectionHeader">Key Responsibilities</h3><ul>
<li>Supervise daily warehouse activities, ensuring smooth operations in receiving, storing, and distributing products.</li>
<li>Manage inventory control processes, including tracking stock levels, conducting audits, and coordinating stock replenishments.</li>
<li>Lead and mentor warehouse staff, providing training and performance evaluations.</li>
<li>Implement safety guidelines and best practices to ensure a compliant and secure working environment.</li>
<li>Collaborate with procurement and logistics teams to optimize supply chain effectiveness.</li>
<li>Prepare and maintain accurate records of inventory movements and prepare reports for management.</li>
<li>Address and resolve any inventory discrepancies or issues with suppliers and internal departments.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in logistics, supply chain management, or related field is preferred.</li>
<li>2-5 years of experience in warehouse management or supervisory roles, preferably in the healthcare industry.</li>
<li>Strong knowledge of inventory management practices and supply chain processes.</li>
<li>Excellent leadership and team management skills.</li>
<li>Proficient in warehouse management systems and MS Office.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Knowledge of health and safety regulations applicable to warehouse operations.</li></ul></div>

Warehouse Supervisor

<div><ul><li>Ensures environmental laboratory conditions as well as the status of user lab equipments.</li>
<li>Implementation of calibration required in accordance with the methods and device-specific calibration steps.</li>
<li>Inform the director of the laboratory quality manager any breakdowns in front devices.</li>
<li>Documenting and reviewing any diffraction during calibration and inform the director of the laboratory for vacationed technical coordination with the observer quality and client approval (to be accepted by the customer).</li>
<li>Care of accuracy in recording calibration data and calculations so special.</li>
<li>Discrimination device that has been calibrated calibration private label and determine the date of calibration that has calibration and coming and considering the accuracy in recording calibration data.</li>
<li>Record the test results in the models so special and review before adoption of the laboratory manager.</li>
<li>Is reviewing the results of the technicians&rsquo; test and make uncertainty calculations.</li>
<li>Performing other tasks entrusted to him by his superiors in line with the experience, skills and abilities</li>
</ul>Requirements
Qualifications:
<ul><li>Bachelor of Engineering</li></ul>
Experience:
<ul><li>work experience of not less than 3 years (medicaldevices)&#61623; Experience in the field calibration of not less thantwo year</li></ul>
Knowledge &amp; Skills:<ul>
<li>Enjoy maturity and professionalism, appearance andthe ability to save Specificities.</li>
<li>Demonstrate personal skills and flexibility in allbusiness entrusted to him.</li>
<li>Fluency in English.</li>
<li>Proficiency in the use of computers
</li></ul>Abilities<ul>
<li>Ability to complete assigned tasks, attentionto detail and compliance with all appropriate regulatory requirements.</li>
<li>Ability to maintain effective working relationshipswith other employees.</li>
<li>Ability to work under stress6.4 Ability to organize and prioritize tasks effectively</li>
</ul>Special requirements:<ul><li>
Subject to the requirements of this card to periodic review and adjusted if necessary</li></ul></div>

Calibration Engineer

Join Al Borg Diagnostics and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Borg Diagnostics

ABOUT_COMPANY

Call Center Agent

Lab Specialist (Tamheer Program) Riyadh

Warehouse Supervisor

Calibration Engineer