Qureos Mentor

Al Dhannah Golf Club

The HR Training &amp; Development Manager is responsible for designing, implementing, and managing training and development programs to enhance employee performance, service quality, and operational efficiency across Food &amp; Beverage operations. This role ensures staff are trained in compliance, service standards, safety, and leadership development in line with company objectives and brand standards.Key Responsibilities -Training &amp; Development<ul><li>Develop and implement structured training programs for F&amp;B staff including service staff, kitchen teams, supervisors, and management</li><li>Conduct training needs analysis based on operational gaps, performance reviews, and business goals</li><li>Design onboarding, induction, and probationary training programs for new hires</li><li>Coordinate and deliver training on customer service excellence, food safety, hygiene, SOPs, and company policies</li><li>Develop leadership and supervisory training programs for team leaders and managers</li></ul>Performance &amp; Talent Development<ul><li>Support performance evaluation processes and identify skill gaps</li><li>Work closely with Operations and HR teams to align training with performance outcomes</li><li>Create individual development plans (IDPs) for high-potential employees</li><li>Support succession planning and internal promotion programs</li></ul>Compliance &amp; Industry Standards<ul><li>Ensure compliance with food safety, hygiene, health &amp; safety, and labor regulations</li><li>Maintain training records and certifications (HACCP, food handling, safety training, etc.)</li><li>Ensure all training programs meet local labor law and hospitality industry requirements</li></ul>Training Evaluation &amp; Reporting<ul><li>Measure training effectiveness using KPIs, assessments, and feedback</li><li>Prepare training reports for management, including ROI and improvement recommendations</li><li>Continuously improve training content based on feedback and operational needs</li></ul>Collaboration &amp; Strategy<ul><li>Collaborate with Operations, HR, and Senior Management to support business growth</li><li>Manage external training providers and internal trainers</li><li>Develop training calendars and manage training budgets</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Human Resources, Training &amp; Development, Hospitality Management, or related field</li><li>Minimum 5&ndash;8 years of HR training experience, preferably within the Food &amp; Beverage or hospitality industry</li><li>Strong knowledge of F&amp;B operations, service standards, and kitchen workflows</li><li>Experience in designing and delivering training programs at multiple operational levels</li><li>Knowledge of labor laws, food safety standards, and compliance requirements</li></ul>Skills &amp; Competencies<ul><li>Strong presentation, coaching, and facilitation skills</li><li>Excellent communication and stakeholder management abilities</li><li>Analytical mindset with attention to performance metrics</li><li>Leadership development and change management expertise</li><li>Ability to work in fast-paced, multi-outlet environments</li></ul>Working Conditions<ul><li>May require travel between outlets/locations</li><li>Flexible working hours based on operational needs</li></ul>Job Type: Full-time

Training and Development Manager

Job SummaryThe Golf Course General Manager is responsible for the overall leadership, operation, and financial performance of the golf course and its related facilities. This role ensures exceptional guest experience, efficient operations, compliance with safety and regulatory standards, and profitability, while leading and developing a high-performing management team.Key Responsibilities Strategic &amp; Operational Management<ul><li>Oversee day-to-day operations of the golf course, clubhouse, F&amp;B outlets, pro shop, and related facilities.</li><li>Develop and implement strategic plans to improve operational efficiency, revenue growth, and guest satisfaction.</li><li>Ensure smooth coordination between golf operations, grounds maintenance, F&amp;B, events, and administration.</li></ul>Financial &amp; Budget Management<ul><li>Prepare and manage annual budgets, forecasts, and financial reports.</li><li>Control operational costs while maximizing revenue streams (green fees, memberships, F&amp;B, events, retail).</li><li>Monitor financial performance and implement corrective actions when required.</li></ul>Golf Course &amp; Facility Management<ul><li>Ensure the golf course, greens, and landscaping are maintained to the highest standards in coordination with the Course Superintendent.</li><li>Oversee maintenance schedules, capital improvements, and facility upgrades.</li><li>Ensure compliance with health, safety, and environmental regulations.</li></ul>Customer Experience &amp; Membership Relations<ul><li>Deliver exceptional service standards to members and guests.</li><li>Handle member relations, feedback, complaints, and special requests professionally.</li><li>Develop membership programs, promotions, tournaments, and events to enhance engagement.</li></ul>Sales, Marketing &amp; Events<ul><li>Work with the marketing team to promote the golf course, memberships, tournaments, and corporate events.</li><li>Develop partnerships and sponsorship opportunities.</li><li>Oversee planning and execution of tournaments, corporate outings, and social events.</li></ul>Human Resources &amp; Leadership<ul><li>Lead, motivate, and develop department heads and staff.</li><li>Ensure proper recruitment, training, performance management, and succession planning.</li><li>Enforce company policies, discipline, and professional conduct standards.</li></ul>Compliance &amp; Risk Management<ul><li>Ensure compliance with local laws, labor regulations, and industry standards.</li><li>Implement risk management procedures, emergency plans, and safety protocols.</li><li>Maintain licenses, permits, and certifications required for operations.</li></ul>Qualifications &amp; Experience Education<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, Sports Management, or related field (preferred).</li></ul>Experience<ul><li>Minimum 7&ndash;10 years of senior management experience in golf course operations, hospitality, or resort management.</li><li>Proven experience managing budgets, teams, and multi-department operations.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills.</li><li>Excellent financial acumen and business planning ability.</li><li>Outstanding customer service and communication skills.</li><li>Knowledge of golf course operations, agronomy basics, and club management.</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul>Job Type: Full-time

General Manager - Golf Course

Job description:We are seeking an experienced and knowledgeable Legal Advisor to provide sound legal guidance and support across the company&rsquo;s operations in the UAE. The Legal Advisor will be responsible for ensuring compliance with UAE laws and regulations, reviewing and drafting legal documents, managing contractual matters, and advising management on legal risks and strategies.Key Responsibilities:Provide legal advice on a broad range of commercial, civil, corporate, labor, and regulatory matters in compliance with UAE laws.Draft, review, and negotiate contracts, agreements, MOUs, NDAs, and other legal documents.Advise management on potential legal risks, rights, and obligations, and recommend courses of action.Ensure compliance with relevant laws, licensing requirements, and regulatory filings with UAE authorities.Represent the company in legal proceedings, investigations, or regulatory discussions when required.Liaise with external law firms, government departments, and free zone authorities.Monitor legislative and regulatory developments and update internal stakeholders on changes impacting the business.Assist in resolving internal disputes, employee legal issues, and customer or vendor claims.Maintain accurate legal records and ensure confidentiality of sensitive legal information.Requirements:Bachelor&rsquo;s degree in Law (LLB); Master&rsquo;s degree or specialization in UAE or international law is an advantage.Must be licensed to practice law in the UAE or hold recognized legal certification.Minimum 5 years of legal experience, preferably in the UAE or GCC region.Solid understanding of UAE civil, labor, commercial, and corporate laws.Strong negotiation, drafting, and analytical skills.Excellent written and verbal communication in English; Arabic is a strong advantage.High attention to detail, discretion, and integrity.Ability to work independently and provide practical legal solutions under pressure.Preferred Qualifications:Experience working with companies in Free Zones (e.g., DIFC, DMCC, JAFZA) and mainland UAE.Knowledge of arbitration procedures, intellectual property laws, and company formation in UAE.Experience in legal advisory roles in sectors such as real estate, finance, healthcare, or hospitality.Job Type: Full-time

Legal Advisor

Join Al Dhannah Golf Club and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Dhannah Golf Club

ABOUT_COMPANY

Training and Development Manager

General Manager - Golf Course

Legal Advisor