Urwah Admin

Al-Futtaim

<div>Job Requisition ID: 175956 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<div> 
<div>
Overview of the role 
 
A trusted advisor to senior line management, shaping and delivering people strategies that drive robust business growth. Reinforcing a culture of performance, meritocracy, and diversity while ensuring full compliance with HR policy and UAE labor law across the employee lifecycle. 

What you will do 
<div>
Develop and deliver the HR strategy and annual HR plan with business leaders, driving continuous improvement across all HR activities.</div>
<div>Lead onboarding, succession planning, retention, L&amp;D, and performance management&mdash;including improvement plans and promotion governance.</div>
<div>Partner with Group Training to deliver annual training plans, people reviews, and ensure identified successors for key roles.</div>
<div>Oversee employee relations, coaching line managers on engagement (Al‑Futtaim Way), policy adherence, risk mitigation, and disciplinary procedures.</div>
<div>Serve as a coach and change agent to senior leaders; drive engagement action plans; oversee incentives and manpower budgets.</div>
<div>Optimise workforce structures, support reorganisations, track productivity, and ensure localisation/Emiratisation targets are met.</div>
<div>Manage manpower planning, employee cost reporting, and the HR budget, while standardising monthly metrics (performance vs budget, overtime, incentives, casual labour).</div>
<div>Strengthen governance, internal controls, SOP compliance; ensure adherence to HR policies, laws, and uphold Emirati‑only position mandates.</div> 

Required skills to be successful
<ul><li>Degree in Human Resources, Psychology, or Business Management; CIPD is desirable</li><li>Minimum 5 years as an HR Generalist with prior HRBP experience; automotive sector background is preferred</li><li>Demonstrated understanding of UAE labor law, policy compliance, and commitment to Emiratisation/localisation objectives</li><li>Strong analytical capability and financial modeling skills to interpret and act on monthly HR metrics and budgets</li></ul> 

About the team

The Human Resources team partner closely with senior line management, group HR specialists, and divisional leadership to deliver best-practice HR initiatives across our Automotive business. 

What equips you for the role

Change management, OD, management development, performance/compensation, recruitment &amp; selection, employee relations, coaching, and human capital metrics 
Clear, persuasive communication and pragmatic problem-solving across diverse stakeholders 
Achievement orientation, strategic and solution-focused thinking, and collaborative team working</div></div> 

About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, RAM and BYD. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

UAE National - HR Business Partner

<div>
 
 Job Requisition ID:
 
 174062
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 We are looking for a skilled Technician to join our Service Department in Qatar. In this role, you will play a critical part in delivering high-quality service and repairs on customer vehicles, ensuring dealer standards are met and contributing to workshop revenue through technical efficiency and productivity.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Execute service and repair jobs promptly as per the repair order and schedule.
 </li>
 <li>
 Diagnose and troubleshoot issues accurately to ensure &ldquo;Fix it Right First Time.&rdquo;
 </li>
 <li>
 Maintain tools, equipment, and work bays in line with company standards.
 </li>
 <li>
 Prepare repair estimates and report additional jobs with cost implications.
 </li>
 <li>
 Complete required training and certifications, including annual skills contests.
 </li>
 <li>
 Follow safety protocols, use PPE, and report incidents promptly.
 </li>
 <li>
 Participate in workshop meetings and adhere to standard operating procedures.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 ITI/Diploma in Automobile Engineering.
 </li>
 <li>
 2&ndash;3 years of experience as a Technician in an automotive dealership.
 </li>
 <li>
 Strong technical skills in automotive repair and diagnostics.
 </li>
 <li>
 Ability to handle special tools and equipment safely and effectively.
 </li>
 <li>
 Basic PC skills and familiarity with workshop manuals and wiring diagrams.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 You will be part of a dynamic Service Department, reporting directly to the Service Supervisor. The team is committed to delivering exceptional customer service and maintaining high technical standards. Collaboration and continuous learning are key aspects of our culture.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Bronze/Silver/Gold certification or internal assessments as per role level.
 </li>
 <li>
 A proactive approach to problem-solving, eagerness to learn, and commitment to quality.
 </li>
 <li>
 Motor driving experience and knowledge of automotive parts.
 </li>
 <li>
 Ability to handle special tools and equipment safely and effectively.
 </li>
 <li>
 Hardworking, honest, productive, and able to work under pressure.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Technician | Al-Futtaim Automotive | DOMASCO

<div>
 
 Job Requisition ID:
 
 176777
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 The Shopping Experience Representative is responsible for overseeing and supporting the Info desk to assist customers in a professional and friendly manner. The role emphasizes providing excellent customer service by managing the cash handling procedures, maintaining efficient transaction records, and ensuring a smooth shopping experience. Success in this role is dependent on the ability to respond promptly to customer needs, manage complaints effectively, and make decisions at the Returns &amp; Exchange desk that uphold customer satisfaction while adhering to company policy. The representative must also ensure effective communication regarding services and maintain a safe environment, especially in areas like Smaland. Reporting and analyzing transaction data regularly is crucial for identifying sales trends and improving store performance.
 
 
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Follow standard operating procedures for cash handling. Receive payments by cash, cheque, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Compute and record transactions ensuring 100% accuracy for all register transactions.
 </li>
 <li>
 Count and record the float before trading begins and upon close of trading, ensuring accurate handling and safe custody of collected cash.
 </li>
 <li>
 Greet and welcome customers on arrival at the store; ensure shopping tools, catalogs, bags, and trolleys are readily available to facilitate their shopping journey.
 </li>
 <li>
 Efficiently attend to customers to minimize queues and guarantee maximum satisfaction.
 </li>
 <li>
 Ensure customers at the Returns &amp; Exchange desk perceive the policy as generous and the procedure as quick and easy.
 </li>
 <li>
 Handle routine customer complaints promptly and courteously.
 </li>
 <li>
 Explain Smaland admission policy in a friendly manner, ensuring the safety of children is prioritized.
 </li>
 <li>
 Make announcements and page customers when necessary, especially regarding children in the playroom area.
 </li>
 <li>
 Adhere to all system procedures as per policy.
 </li>
 <li>
 Book IKEA services such as Home Delivery, Assembly, and Measurement. Follow up on out-of-stock articles in self-serve.
 </li>
 <li>
 Handle returns and exchange issues using personal judgment and authority given by management.
 </li>
 <li>
 Detect, act upon, or report any product faults, safety issues, or transportation problems identified at the Returns &amp; Exchange desk.
 </li>
 <li>
 Brief the Duty Manager on complaints requiring management assistance.
 </li>
 <li>
 Prepare daily, weekly, and monthly transaction reports for reconciliation and trend analysis.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving abilities.
 </li>
 <li>
 Fluency in English with a preference for proficiency in Arabic.
 </li>
 <li>
 Customer-focused approach and accountability.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School education level.
 </li>
 <li>
 Minimum of 2 years experience in a similar customer service role.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Problem-solving skills are essential.
 </li>
 <li>
 Proficient command of the English language is mandatory; proficiency in Arabic is preferred.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Shopping Experience Assistant | Retail | IKEA Jebel Ali

<div>Job Requisition ID: 176640
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Customer Services Assistant - Cashier is responsible for delivering exceptional customer experiences by maintaining efficient checkout operations and ensuring each customer interaction upholds the IKEA brand's standards. This role requires maintaining clean and orderly checkout areas, effectively managing cash transactions, and improving customer service by addressing queries promptly. Success in this role is achieved through compliance with SOPs, reducing financial discrepancies, and consistently meeting customer service expectations.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Financial</h4> 
<ul><li>
Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li><li>
Follow the SOP pertaining to cash handling.</li><li>
Compute and record transactions with 100% accuracy for all register transactions.</li><li>
Count and record the float before trading begins and upon close of trading.</li><li>
Ensure cash handling and safe custody of collected cash.</li></ul><h4 class="jobSectionHeader"> 
Customers</h4> 
<ul><li>
Ensure that company's customers are well-attended to and their needs are satisfied.</li><li>
Work efficiently and effectively to minimize queues.</li><li>
Maintain clean and orderly checkout areas.</li><li>
Ensure and maintain adequate stock of printed stationery at required stock level.</li><li>
Represent IKEA brand at the required level.</li><li>
Maintain store standards to the required level.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Analytical Skills</li><li>
Effective Communication</li><li>
Customer Service Skills</li><li>
Mathematical Skills</li></ul> 

What Qualifies You For The Role: 
<ul><li>
High School diploma; Commerce/Accounting background is an advantage.</li><li>
1-3 years experience in handling till transactions.</li><li>
Child Care and Analytical Skills.</li><li>
Effective Communication Skills.</li><li>
Comfort with shifts, flexibility, and punctuality.</li><li>
High level of accuracy.</li><li>
Familiarity with computer use, mathematical skills.</li><li>
Organisational and Customer Service Skills.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Shopping Experience Assistant - Cashier

<div>Job Requisition ID: 176721

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 


Overview of the role: 


The Cards &amp; Payments Unit has following group-wide objectives across all geographies:
<ul>
<li>Top Line Growth: Drive growth in digital (non-cash) spend across all Divisions and Brands</li>
<li>Cost Reduction: Reduce the cost of payment acceptance (Digital Payments) across the Group including supporting the Divisions and Brands reduce their cost of sale (non-payments related costs e.g. marketing etc)</li>
<li>Customer Centricity: Enhance customer engagement for the Divisions and Brands by leveraging digital payment solutions and technologies</li>
<li>Customer Knowledge: Enhance the collection of customer data (specifically associated with payment data)</li>
<li>Group-wide Digital Transformation: Support the digital transformation (on how we engage with our customers and suppliers) for the Group and improve ROI across existing and new customer-facing digital initiatives</li>
<li>Financially sustainable programs: Identifying, launching and managing financially sustainable digital payment programs for the group</li></ul> 


The Cards &amp; Payments Unit is responsible for the overall Product Lifecycle Management for all digital payment products and programs across the group (Note: The extent of the control over the product lifecycle of our products or the payment programs will vary based on agreement with the different business units). In certain cases, the team will be wholly responsible for the overall P&amp;L of the product and/or programme.

The Senior Product Manager would be responsible for managing the product lifecycle for specific products (issuing and / or acceptance) and support in management of existing/ new payment programs across the group. This role may require multi-product or multi-geography responsibilities. 


What you will do: 


Product Management and Program Management
<ul>
<li> Lifecycle Management: Responsible for the product life-cycle management and/or operational management of payment programs</li>
<li>Planning and Budgeting: Support in the development of the strategy, operational plans and budgets for specific payment products / payment programmes</li>
<li>Operational Performance: Responsible for the operational performance across agreed KPIs for the specific product / programme.</li>
<li>Supplier and Partner Management: Responsible for the day-to-day management of the product / programme including management of any partners or suppliers</li>
<li>Innovation: Responsible for operationalising the introduction of new technologies and innovation across existing and new payment products / programmes</li></ul> 


Financial Management
<ul>
<li>P&amp;L: Responsible for financial KPIs which directly contribute towards the P&amp;L of the product and/or program</li>
<li>Business Case: Responsible for the development of any business case/ financial case for any investments/ expenditure for existing products/ programs</li>
<li>Cost Efficiency: Responsible to ensure all expenditures/ costs are incurred in the most effective manner.</li></ul> 


Project and Change Management
<ul>
<li>Project Management: Responsible for managing any launch of new payment products / programmes as per the agreed strategy, and accountable for the quality of service where required</li>
<li>Change Management: Responsible for managing the change lifecycle of any project/ initiative under the roles responsibilities (this would include engaging senior leadership across the organisation)</li>
<li>Subject Matter Expertise: Provide in-house payment expertise to existing and new 3rd party projects (i.e. wider group wide initiatives)</li></ul> 


Analysis &amp; Reporting
<ul>
<li>External analysis: Responsible for regular market, competitive, pricing, portfolio, profitability analysis for products and programmes, and formulating recommendations and action</li>
<li>Performance Reporting: Responsible for regular reporting / MIS on product / programme performance being managed by the role</li></ul> 


Team and People Management
<ul>
<li>People Management: Responsible for the performance of any direct resources under their management</li>
<li>Collaboration: Responsible to participate as a team member of the Cards &amp; Payments Unit across the span and remit of the unit.</li></ul> 


Required Skills to be successful: 

<ul>
<li>Experience working in either a bank or fintech in credit or prepaid cards</li>
<li>Arabic speaking</li>
<li>Strong partnership and marketing experience</li>
<li>P&amp;L experience</li></ul> 


About the Team: 


You will be reporting to GM - Cards and Payments 


What equips you for the role: 

<ul>
<li>Bachelor degree. Specialisation in either Product Management, Business Administration, Marketing or Economics.</li>
<li>7-10 years&rsquo; experience across payments (issuing and / or acceptance), banking / financial services and / or consulting (preferably payments or financial services-related)</li>
<li>Fluent written and spoken Arabic and English required</li>
<li>5+ years of product lifecycle management in financial services</li>
<li>Strategic Partnership Management</li>
<li>Understanding of the regulatory environment for payment products in Egypt</li>
<li>Management of teams.</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Senior Product Manager - Cards & Payments

<div>
 
 Job Requisition ID:
 
 175961
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 As a Car Sales Executive for GAC Qatar, you will play a key role in achieving the company&rsquo;s sales, customer satisfaction (CSV), and NPS targets. You will be responsible for delivering exceptional customer experience, managing the full sales cycle, and representing the GAC brand with professionalism. This role requires strong customer handling, excellent communication, and a passion for the automotive industry.
 
 
 
 What You Do
 
 
 
 <ul>
 <li>
 Meet or exceed monthly sales targets (17 units).
 </li>
 <li>
 Deliver high levels of customer satisfaction, ensuring CSV (4.85) and NPS (85) performance goals are achieved.
 </li>
 <li>
 Follow company sales policies, procedures, cash-handling guidelines, and SOPs at all times.
 </li>
 <li>
 Ensure 100% walk in customer entry is logged in C4C with proper follow up.
 </li>
 <li>
 Maintain zero overdue tasks before close of business; update daily Excel reports.
 </li>
 <li>
 Improve selling techniques and customer management skills continuously.
 </li>
 <li>
 Maximize sales opportunities across financing, insurance, accessories, tinting, service packages, and paint protection.
 </li>
 <li>
 Ensure 100% test drive offers with complete documentation.
 </li>
 <li>
 Submit all required documents accurately to relevant departments.
 </li>
 <li>
 Handle customer concerns effectively to avoid rework and enhance satisfaction.
 </li>
 <li>
 Collaborate closely with the Showroom Manager and other departments to promote quality sales and service culture.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 2&ndash;3 years of proven experience in automotive or retail sales.
 </li>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field (preferred).
 </li>
 <li>
 Strong negotiation and persuasion capabilities.
 </li>
 <li>
 Customer centric mindset with the ability to build lasting relationships.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 You will be part of the GAC Motor sales team in Qatar, working alongside experienced Sales Executives and reporting to the Showroom Manager. The team is committed to delivering a customer first experience and fostering a collaborative, quality driven sales environment. Cross functional cooperation with finance, admin, and aftersales teams ensures seamless service and helps create customers for life.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Knowledge of automotive models, features, and specifications.
 </li>
 <li>
 Familiarity with CRM tools (e.g., C4C) and sales reporting systems.
 </li>
 <li>
 Strong ethical standards and integrity in sales practices.
 </li>
 <li>
 Valid Qatar driving license.
 </li>
 <li>
 Self motivated, enthusiastic, and committed to continuous learning and industry updates.
 </li>
 <li>
 Strong time management and ability to handle multiple leads simultaneously.
 </li>
 <li>
 Proficiency in basic computer applications and CRM/sales tracking systems.
 </li>
 <li>
 Ability to thrive in a fast paced, target driven environment.
 </li>
 <li>
 Problem solving and conflict resolution skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Willingness to work flexible hours, including evenings and weekends.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
 
 
 Additional Internal Information:
 
 
 <ul>
 <li>
 Reports to: Sales Manager
 </li>
 <li>
 Band: F
 
 
 </li>
 </ul>
 
 Note:-
 
 
 
 You must have been an Al-Futtaim employee for at least 18 months in order to be considered.
 
 
 You must inform your HRBP in confidence of your application.
 
 
 Please note that this vacancy may be advertised externally in the next week so apply without delay.
</div>

Sales Executive | Al-Futtaim Automotive | DOMASCO

<div>Job Requisition ID: 176861
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role:

The objective of this position is to exceed sales target for various water treatment product categories with speciality chemicals and build a robust order pipeline and customer base. 


What you will do:-

Description of Accountability: 

<ul>
<li>Sales and marketing for Reverse osmosis systems for medical and domestic applications, chlorination systems, Sewage treatment and desalination systems along with experience in sale of speciality chemicals associated.</li>
<li>Candidate will be responsible to develop Dosing systems, HVAC Flushing business and Chemicals sales business.</li>
<li>The Sales Engineer must be able to initiate contact with targeted customers, deliver product demonstrations, coordinate and drive sales opportunities thought the sales lifecycle, and travel assigned sales territory to establish and retain effective relationships with customers.</li>
<li>Candidate must be self-motivated, organized and analytical with minimum three years of experience involving design, specification and commissioning of water treatment systems.</li>
<li>Review and understand techno-Commercial proposals prepared by principals and develop sales proposals, present sales contracts and finalise orders.</li>
<li>Preparation of technical submittals along with P&amp;ID and BOQ&rsquo;s</li>
<li>Work with customers and principal on design and price issues</li>
<li>Generate and qualify leads along with developing and maintaining customer database.</li>
<li>Developing new customers and new avenues for sale of products.</li>
<li>Ensuring timely payment collections and to ensure department profitability.</li>
<li>Generate profitability from each sales account and build a balanced portfolio of clients across industries &amp; geographies to de-risk revenue growth.</li>
<li>Identify and develop new market &amp; client opportunities</li>
<li>Track competitors and their strategies to build on company&rsquo;s market share on each product category.</li>
<li>Maintain strict commercial discipline by tracking and collecting receivables from customers, maintaining credit and or other documentations in line with company policy.</li>
<li>Self-motivated to support the customers by maintaining constant communication with Customer, projects execution team, manufacturer and service teams.</li></ul> 


Required Skills to be successful: 

<ul>
<li>Interpersonal Skills.</li>
<li>Problem analysis and problem-solving</li>
<li>Technical knowledge</li>
<li>Persuasiveness</li>
<li>Adaptability</li>
<li>Delighting Our Customers</li>
<li>Collaboration</li>
<li>Managing Complexity</li>
<li>Influencing Others</li>
<li>Taking Initiative</li>
<li>Drive for Results</li>
<li>Engaging Leadership</li>
<li>Developing Talent</li></ul> 


What equips you for the role:
<ul>
<li>Bachelor Degree (Masters Preferred)</li>
<li>5-6+ years&rsquo; experience in Water Treatment sales with minimum 3 years of design background</li>
<li>Graduate in Chemical Engineering or Diploma in Chemical Engineering.</li>
<li>Optional PG in Marketing/Business Administration with Water Treatment industry experience.</li>
<li>Technical &amp; Application Knowledge in Reverse Osmosis Plants, Sewage Treatment Plants ,Industrial Water Treatment ,dosing systems and chemical sales.</li>
<li>Experienced in design of water treatment systems.</li>
<li>Usage of Computing applications, &amp; Microsoft Office applications</li>
<li>Conversant with the data and competition trend analysis.</li>
<li>Excellent communication/ proposal making skills.</li>
<li>Experience in gulf with valid Oman/Middle East driving license preferred.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

Sales Engineer - Water Treatment (Projects)

Join Al-Futtaim and explore 79   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.