Urwah Admin

Al-Futtaim

Founded in the 1930s, Al-Futtaim has evolved into a leading conglomerate with a rich history of diverse expertise across automotive, retail, real estate, and finance sectors. As a family-owned business, it emphasizes a long-term view and a commitment to excellence. Al-Futtaim connects consumers in over 20 markets with globally admired brands, fostering loyalty and trust through a customer-centric approach. The company values integrity and collaboration, driving a people-first philosophy that empowers its team to deliver exceptional results.

<div>Job Requisition ID: 179568
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role:

BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission &ldquo;Technological Innovations for a Better Life&rdquo;, BYD is shaping a zero-emission future worldwide.

As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars, it&rsquo;s about building trust, delivering experiences, and representing a brand that is redefining mobility. 
We are looking for a commercially driven and detail-oriented Accessory Manager &ndash; Electric Mobility to join our Product &amp; Pricing team at Al-Futtaim Electric Mobility. In this role, you will be responsible for developing and executing the accessory strategy across our electric vehicle brands, ensuring a competitive and profitable accessory portfolio that enhances customer experience, vehicle value, and business performance. You will work closely with Product, Sales, Aftersales, Marketing, OEM partners, and suppliers to deliver innovative accessory solutions, support new vehicle launches, optimize pricing strategies, and drive accessory sales growth across the business. 


What you will do:
<ul>
<li>Develop and manage accessory portfolios for electric mobility brands through market analysis, customer insights, and competitor benchmarking.</li>
<li>Identify opportunities to improve accessory penetration, revenue, and profitability across vehicle line-ups.</li>
<li>Define accessory pricing strategies, bundled offers, and promotional initiatives aligned with business objectives.</li>
<li>Ensure accessory readiness for new model launches, including product validation, pricing, stock availability, and sales enablement tools.</li>
<li>Collaborate with Marketing to create accessory campaigns, showroom materials, digital content, and customer-facing communications.</li>
<li>Work closely with Aftersales, Logistics, and Workshop teams to ensure accessory installation readiness and operational excellence.</li>
<li>Monitor accessory performance, customer feedback, and market trends, providing actionable recommendations to stakeholders.</li>
<li>Drive accessory sales initiatives through retail showrooms and workshop channels while tracking performance against targets.</li></ul> 
 
Required skills to be successful:
<ul>
<li>Strong commercial and analytical mindset.</li>
<li>Experience in automotive accessories, product management, pricing, or aftersales operations.</li>
<li>Ability to interpret market trends and translate insights into profitable business opportunities.</li>
<li>Strong stakeholder management and cross-functional collaboration skills.</li>
<li>Excellent project management and organizational capabilities.</li>
<li>High attention to detail with the ability to manage multiple priorities simultaneously.</li>
<li>Advanced communication and presentation skills.</li>
<li>Results-oriented with a passion for customer experience and business growth.</li></ul> 
 
About the team: 
You will join the Product &amp; Pricing team within Al-Futtaim Electric Mobility, supporting a portfolio of leading electric vehicle brands. The team plays a key role in shaping product strategy, pricing, profitability, market competitiveness, and customer experience. The environment is highly collaborative, fast-paced, and focused on driving innovation and growth in the rapidly evolving EV industry. 


What equips you for the role:
<ul>
<li>Bachelor's degree in Automotive Engineering, Business Administration, Marketing, or a related discipline.</li>
<li>Minimum of 3 years' experience in automotive accessories, product management, pricing, aftersales, or related functions within an OEM or major automotive distributor.</li>
<li>Strong understanding of accessory lifecycle management and pricing methodologies.</li>
<li>Experience working with cross-functional teams including Sales, Marketing, Aftersales, Supply Chain, and OEM partners.</li>
<li>GCC automotive industry experience is highly preferred.</li>
<li>Proven ability to influence stakeholders and drive projects to completion.</li>
<li>Fluent English communication skills; Arabic language skills are an added advantage.</li>
</ul>
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Product & Pricing Accessories Manager

<div>
 
 Job Requisition ID:
 
 179378
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 Support the Document Control function by managing electronic document management systems (EDMS), SharePoint, and digital document workflows to ensure the effective control, tracking, and governance of project documentation. The role is responsible for maintaining document accuracy, supporting document lifecycle management, and ensuring compliance with document control procedures and approved electronic platforms. The position plays a key role in enhancing document governance, improving workflow efficiency, ensuring audit readiness, and supporting the continuous improvement of digital document management processes.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Lead document control activities across projects, ensuring the effective management of documents through approved EDMS and SharePoint platforms.
 </li>
 <li>
 Maintain document numbering, metadata, revision control, distribution processes, and document lifecycle governance in line with company standards.
 </li>
 <li>
 Manage and maintain structured document repositories, ensuring document accuracy, integrity, accessibility, and version control.
 </li>
 <li>
 Support digital document workflows by testing, validating, and optimizing Power Automate, Power Apps, and other document management solutions.
 </li>
 <li>
 Monitor document registers, audit trails, and reporting dashboards to identify risks, gaps, and non-compliance, escalating issues where required.
 </li>
 <li>
 Coordinate with project teams, stakeholders, and IT to resolve document control and system-related issues while ensuring seamless document workflows.
 </li>
 <li>
 Provide guidance and support to Document Controllers and end users on document control procedures, systems, and best practices.
 </li>
 <li>
 Prepare regular reports, dashboards, and performance metrics to support management visibility, audit readiness, and continuous improvement initiatives.
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 <ul>
 <li>
 4+ years of experience in Document Control within construction, real estate, infrastructure, engineering, or project-based environments, including 4+ years of hands-on experience using Electronic Document Management Systems (EDMS) such as SharePoint, PMWeb, ProjectWise, Aconex, Asite, or equivalent platforms.
 </li>
 <li>
 Strong understanding of document control principles, including document lifecycle management, metadata, revision control, document numbering, transmittals, registers, and controlled distribution.
 </li>
 <li>
 Experience managing SharePoint document libraries, version control, metadata, access permissions, and digital document workflows.
 </li>
 <li>
 Practical experience with Microsoft Power Platform, particularly Power Automate and Power Apps, to support workflow improvements, testing, and system enhancements.
 </li>
 <li>
 Strong reporting, data management, and analytical skills, with experience preparing document control reports, audit records, dashboards, and register reconciliations.
 </li>
 <li>
 Proven ability to guide Document Controllers, coordinate with cross-functional stakeholders, and ensure compliance with document governance standards.
 </li>
 <li>
 Excellent communication, organizational, problem-solving, and stakeholder management skills, with the ability to manage multiple priorities.
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Information Management, Business Information Technology, Engineering, or a related discipline.
 </li>
 <li>
 Strong knowledge of EDMS platforms, digital document workflows, and document governance best practices.
 </li>
 <li>
 Working knowledge of ISO 9001:2015 documented information requirements. Familiarity with ISO 19650 is considered an advantage.
 </li>
 <li>
 Excellent command of English. Arabic proficiency is preferred.
 </li>
 <li>
 High attention to detail, strong ownership, analytical thinking, and a continuous improvement mindset.
 </li>
 <li>
 Ability to work under pressure while maintaining compliance, accuracy, and effective stakeholder collaboration.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
</div>

Senior Document Controller | Asset Management | Real Estate

<div>Job Requisition ID: 179377
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role:

Support the Credit Control function by managing customer and tenant receivables, monitoring outstanding balances, and driving effective debt collection activities to support the organization's cash flow. The role is responsible for managing assigned debtor portfolios, ensuring timely collections, maintaining accurate financial records, and collaborating with internal and external stakeholders to resolve payment issues. The position plays a key role in minimizing credit risk, ensuring compliance with company policies and procedures, and supporting the overall financial performance of the business.

What you will do:
<ul>
<li>Manage an assigned portfolio of customer and tenant accounts, proactively monitoring outstanding balances and driving timely debt collection.</li>
<li>Contact customers and tenants through phone, email, and written correspondence to negotiate payments, resolve outstanding invoices, and agree on payment plans where required.</li>
<li>Evaluate delinquent accounts, identify collection risks, and recommend appropriate recovery actions to minimize bad debt and Days Receivable Outstanding (DRO).</li>
<li>Maintain accurate records of collection activities, debtor balances, reconciliations, and financial transactions within ERP and related systems.</li>
<li>Prepare and analyze aging reports, collection performance, and financial liabilities, identifying trends and recommending process improvements.</li>
<li>Collaborate with Finance, Leasing, Legal, Shared Services, and other internal stakeholders to resolve billing queries, collection issues, and escalated accounts.</li>
<li>Ensure compliance with credit control policies, contractual terms, company procedures, and regulatory requirements across all collection activities.</li>
<li>Prepare periodic reports, support month-end, quarter-end, and year-end closing activities, and provide ad hoc reporting and analysis as required.</li>
<li>Support continuous improvement initiatives by enhancing collection processes, maintaining strong customer relationships, and driving operational efficiency.</li>
</ul>
Required Skills to be successful:
<ul>
<li>4-5 years of experience in Credit Control, Accounts Receivable, Accounting, or Finance, preferably within the real estate, retail, or property management sector.</li>
<li>Proven experience managing debtor portfolios, collections, account reconciliations, and customer or tenant receivables.</li>
<li>Strong understanding of credit control processes, financial reporting, aging analysis, and cash collection principles.</li>
<li>Experience using ERP systems, preferably SAP or Yardi, with strong database management and reporting capabilities.</li>
<li>Excellent planning, organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and meet deadlines.</li>
<li>Strong communication and stakeholder management skills, with experience dealing with corporate clients, tenants, and internal business functions.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, with strong reporting and data analysis capabilities.</li>
</ul>
What equips you for the role:
<ul>
<li>Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li>
<li>Experience supporting finance operations, credit control, or business functions within a corporate environment.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>Demonstrated ability to work under pressure while maintaining accuracy and attention to detail.</li>
<li>Strong teamwork, communication, customer service, and relationship management skills.</li>
<li>Proactive, results-oriented, and committed to delivering operational excellence.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</div>

Senior Analyst - Credit Control

<div>
 
 Job Requisition ID:
 
 178994
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 Reporting to the Regional Visual Merchandiser, your role will be to implement and maintain the M&amp;S brand image within the store, ensuring visual consistency. You will provide the customer with the most inspirational shopping experience possible. You will also be responsible for maintaining effective communication with store colleagues and the RVM / Manager VM.
 
 
 
 What you will do:-
 
 
 
 Description of Accountability:
 
 
 <ul>
 <li>
 Accurately implement all company Visual Merchandising policies. Implement easy to shop store grids. Implement well styled mannequins in line with the styling policy. Use appropriate styling techniques and the correct visual elements in the relevant areas to aid customer segmentation.
 </li>
 <li>
 Implement seasonal launches and events on time and &ldquo;on brand&rdquo;. Be aware of both store and company best sellers. Have an awareness of competitor activities and trends within Visual Merchandising. Work effectively and communicate regularly with store colleagues and VM Manager to ensure brand consistency.
 </li>
 <li>
 Implement window display guidelines on time and &ldquo;on brand&rdquo;. Ensure corporate initiatives are implemented effectively. VM checklist to be maintained and adhered to. Execution of marketing initiatives in the stores. Liaise with the Store Managers everyday for updates on VM processes / requirements / people.
 
 
 </li>
 </ul>
 
 Required Skills to be successful:-
 
 
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Strong Business
 </li>
 <li>
 Acumen and the ability to communicate with business partners at all levels
 </li>
 <li>
 Proven ability to achieve goals.
 </li>
 <li>
 Good Personality
 </li>
 <li>
 Good communication skills (verbal and written)
 </li>
 <li>
 Excellent relationship skills
 </li>
 <li>
 Good Excel skills
 </li>
 <li>
 Accountability
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 Bachelor Degree
 </li>
 <li>
 Minimum 4+ years&rsquo; experience in visual merchandising
 </li>
 <li>
 Marketing or other related area of study from an accredited institution.
 </li>
 <li>
 visual merchandising, retailing or any other related field of study with
 </li>
 <li>
 4 &ndash; 5 years&rsquo; core experience in visual merchandising.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Visual Merchandiser | Retail | M&S | Bahrain

<div>
 
 Job Requisition ID:
 
 178420
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company&rsquo;s offerings. This role is responsible for upholding the company&rsquo;s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.
 </li>
 <li>
 Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.
 </li>
 <li>
 Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.
 </li>
 <li>
 Understand and determine customers' requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.
 </li>
 <li>
 Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.
 </li>
 <li>
 Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.
 </li>
 <li>
 Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.
 </li>
 <li>
 Maintain a full display of products via merchandising methods as laid down by the company.
 </li>
 <li>
 Be an expert on the product range within HFB.
 </li>
 <li>
 Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.
 </li>
 <li>
 Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems/comments on the product range and/or any gaps in the range.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity and initiative in sales.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Problem-solving abilities.
 </li>
 <li>
 Customer focus and service-oriented mindset.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum of 3 years experience in a similar sales role.
 </li>
 <li>
 Proactivity and a sales-driven mindset.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 <li>
 Good command of the English language.
 </li>
 <li>
 Good command of the Arabic language is preferred.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Mall of Arabia

<div>Job Requisition ID: 179309
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 

The Customs Clearance Team Leader is tasked with overseeing and leading the customs clearance operations for air freight import and export shipments in Dubai. They are responsible for ensuring timely, accurate, and compliant processing of all customs and regulatory documentation, playing a crucial role in maintaining operational efficiency. This role demands strong leadership skills to manage a team and to drive compliance, issue resolution, and achieve business priorities. The role is integral to safeguarding documentation, supporting billing and coordination, and ensuring adherence to service standards. 

What You Will Do: 
<ul>
<li>Lead the customs clearance function for air import and export shipments, ensuring timely and compliant processing of customs and regulatory documentation.</li>
<li>Manage the daily activities of the customs clearance team, including oversight of workflows, accuracy, and efficiency.</li>
<li>Ensure high accuracy in Bill of Entry (BOE) processing, MOFAIC documentation, and customs submissions.</li>
<li>Drive resolution for operational challenges related to customs clearance and compliance.</li>
<li>Safeguard original documents and manage related claims or refund submissions.</li>
<li>Coordinate with billing and cost booking teams to ensure financial accuracy and accountability.</li>
<li>Maintain accurate operational trackers, financial records, and service standards.</li>
<li>Promote compliance, efficiency, and service excellence within the team, responding effectively to shipment priorities and customer requirements.</li></ul> 
 
Required Skills To Be Successful: 
<ul>
<li>Strong leadership and team management capabilities.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in using MS Office applications, especially for documentation and reporting.</li>
<li>Ability to ensure compliance with government laws and regulations in customs clearance operations.</li></ul> 
 
What Qualifies You For The Role: 
<ul>
<li>Bachelor's degree is required.</li>
<li>4-7 years of experience in customs clearance, freight forwarding, air import/export operations, or logistics documentation.</li>
<li>At least 1-2 years of supervisory or team leadership experience in a customs clearance environment.</li>
<li>Certifications or training in customs clearance, freight forwarding, or trade compliance are preferred.</li>
<li>Hands-on experience with Dubai Trade, EDI, and Cargowise.</li></ul> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Customs Clearance Team Leader - Air Freight

<div>Job Requisition ID: 179413
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview Of The Role: 
<ul>
<li>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</li>
<li>You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.</li></ul> 
 
What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service &amp; Complaint Handling</h4> 

<ul>
<li>Engage with customers to provide a high level of service and assist with their needs.</li>
<li>Address basic customer complaints and escalate issues as needed.</li></ul> 

<h4 class="jobSectionHeader">
Visual Merchandising &amp; Store Maintenance</h4> 

<ul>
<li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li>
<li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li></ul> 

<h4 class="jobSectionHeader">
Stock Management &amp; Inventory</h4> 

<ul>
<li>Actively participate in receiving new shipments and restocking the store.</li>
<li>Help manage inventory and ensure the store is fully stocked.</li></ul> 

<h4 class="jobSectionHeader">
Sales Support (Upselling &amp; Cross-selling)</h4> 

<ul>
<li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li>
<li>Stay updated on product information to make informed recommendations.</li></ul> 

<h4 class="jobSectionHeader">
Cash Register Operation</h4> 

<ul>
<li>Operate the cash register, process transactions, and follow company policies for handling payments.</li>
<li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li></ul> 
 
Required Skills To Be Successful: 
<ul>
<li>Strong verbal communication skills.</li>
<li>Exceptional customer service skills.</li>
<li>Attention to detail for maintaining store standards.</li>
<li>Ability to engage in upselling and cross-selling.</li></ul> 
 
What Qualifies You For The Role: 
<ul>
<li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li>
<li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li>
<li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li>
<li>Experience in operating cash registers and following cash handling procedures.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

Cafe Assistant / Customer Service Associate

Join Al-Futtaim and explore 58   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.