Qureos Mentor

Al Habtoor Palace

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Preferences information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Perform other reasonable job duties as requested by Supervisors.Candidate Profile<ul><li>At least 2 years&rsquo; previous experience with Opera PMS and/or in a senior role position of Front Office position.</li><li>Team player &ndash; able to work under pressure &ndash; open to all cultures &ndash; Anxious to learn</li><li>Preferred Hotel Management School Certificate/ Studies in Tourism or Customer Service Industry.</li></ul>Job Type: Full-time

Front Office Supervisor

Fix minor plumbing problems such as unclogging drains. Assemble pipe sections, tubing, and fittings. Fill pipes or plumbing fixtures with water or air to detect and locate leaks. Review blueprints, building codes, and specifications. Study building plan and inspect structure in order plan installations. Measure, cut, thread, and bend pipe to required angle. Install and maintain pipe assemblies, fittings, valves, appliances, and fixtures. Perform miscellaneous minor repairs. Perform preventative maintenance on tools and equipment.Skills and Knowledge: <ul><li>Mechanical and Technical skills</li><li>Good knowledge and understanding of repair and maintenance of domestic hot/cold water systems, chilled water systems, storm and sanitary sewerage systems, landscape irrigation water system, swimming pools and fountains</li><li>Knowledge in Planned Preventive Maintenance and Building Repair Works</li><li>Read and understand drawings</li><li>Good command in English</li><li>Able to bend, lift and move heavy or bulky items</li><li>Safety and Equipment performance focus</li><li>Proactive</li><li>Flexible</li></ul>Education or Certification: <ul><li>1 year trade certificate of competency</li></ul>SPECIFIC DUTIES The following are specific responsibilities and contributions critical to the successful performance of the position:&middot; Carries out repairs and maintenance of domestic hot/cold water system, cooling water systems, storm and sanitary sewer system, irrigation and fountain water systems and swimming pools.&middot; Attends to repairs or replacement of all bathroom/toilet fixtures in guestrooms, public areas toilets and back of the house areas.&middot; Clearing sewage and storm water line blockages using available equipment or other means as required.&middot; To attend to maintenance request.&middot; To carry out quality repairs and maintenance works as directed.&middot; To complete work orders, PPM&rsquo;s and minor enhancements (after approval) as directed.&middot; To ensure the maintenance upkeep, movement, disposal and addition of assets is updated as required&middot; To select correct materials from engineering store.&middot; To organise work in a skilled and professional manner and ensure adequate signage and barriers are used as required.&middot; To ensure safe working condition for yourself and your colleagues and report to senior colleagues any unsafe working conditions.&middot; To ensure that work areas are left in a safe working condition&middot; Work in own initiative without full supervision or direction.&middot; Request support and direction as needed.&middot; Request support, direction and assistance as needed or required by situation and work.&middot; To ensure that they have refresh training every 6 months on the use of MEWPS, PPE and electrical safety&middot; To assist other technician as required.&middot; Be familiar and comply with all relevant Engineering Department policies, processes and procedures.&middot; To perform other duties that management may from time to time reasonably require.&middot; Function set up.&middot; Function support (Non-technical)&middot; Performs other related tasks as assigned by management.&middot; Working hours as required to do your job but normally not less than 48 hours per week.Job Types: Full-time, Permanent

Plumber

Join Al Habtoor Palace and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Habtoor Palace

ABOUT_COMPANY

Front Office Supervisor

Plumber