Qureos Mentor

Al Habtoor Palace

Al Habtoor City Hotels is a prestigious complex in the heart of Dubai, featuring three world-class properties: Hilton Dubai Al Habtoor City, V Hotel Dubai, and Al Habtoor Palace. Together, we deliver exceptional guest experiences, offering luxury, lifestyle, and unparalleled hospitality.We are looking for a dedicated and customer-focused Reservations Agent to join our team and deliver an outstanding booking experience to our valued guests.Key Responsibilities:<ul><li>Handle all incoming reservation requests via phone, email, and online channels in a professional and timely manner.</li><li>Maximize room sales by upselling and promoting hotel services, packages, and special offers.</li><li>Ensure all reservations are accurately entered into the system, following hotel policies and procedures.</li><li>Maintain effective communication with other departments (Front Office, Sales, Revenue) to ensure guest requirements are met.</li><li>Assist with inquiries regarding rates, availability, hotel facilities, and services.</li><li>Follow up on pending bookings and ensure guest satisfaction throughout the pre-arrival stage.</li><li>Support the Reservations Manager in achieving departmental goals.</li></ul>Requirements:<ul><li>Previous experience in a reservations, front office, or call center role in the hospitality industry is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in English (both written and spoken); knowledge of Arabic or other languages is an advantage.</li><li>Familiarity with Opera PMS or similar hotel reservation systems is desirable.</li><li>Attention to detail and ability to work in a fast-paced environment.</li><li>A positive, professional attitude with a passion for guest service.</li></ul>What We Offer:<ul><li>A competitive salary and benefits package.</li><li>Accommodation, transportation, and duty meals.</li><li>Comprehensive learning and development programs through Hilton University.</li><li>Career growth opportunities within Hilton Hotels worldwide.</li><li>An inclusive and supportive team culture.</li></ul>Job Type: Full-time

Complex Reservation Agent

Position Summary:The Banquet Runner/Porter is responsible for maintaining, and breaking down banquet rooms and event spaces according to event orders and guest specifications. This role ensures that all furniture, equipment, and supplies are arranged properly. The Banquet Porter supports the banquet team by assisting with event logistics and providing exceptional service to ensure a seamless event experience.Key Responsibilities:<ul><li>Transport banquet equipment, food service items, and supplies safely between storage areas and event spaces.</li><li>Maintain cleanliness and organization of all banquet storage areas and workspaces.</li><li>Assist with the breakdown and resetting of event rooms after functions conclude.</li><li>Report any maintenance or safety issues promptly to management.</li><li>Ensure all equipment and supplies are returned to their proper locations after use.</li><li>Collaborate with banquet servers and other staff to ensure timely and accurate setup and service.</li><li>Uphold all company policies, safety standards, and grooming guidelines.</li><li>Provide friendly, professional assistance to guests and team members at all times.</li></ul>Qualifications:<ul><li>High school diploma or equivalent preferred.</li><li>Previous experience in hospitality, event setup, or banquet operations is a plus.</li><li>Ability to lift, push, and pull up to 50 lbs and stand for extended periods.</li><li>Strong attention to detail and ability to follow setup diagrams and instructions.</li><li>Excellent teamwork and communication skills.</li><li>Flexible schedule &mdash; must be available to work evenings, weekends, and holidays as needed.</li></ul>Work Environment:<ul><li>Fast-paced, physically active role that requires frequent lifting, bending, and moving of furniture and equipment.</li><li>Work may be performed indoors and outdoors depending on event requirements.</li></ul>Job Type: Full-time

Banquet Runner/Porter

Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Who are we looking for?<ul><li>Experience working in 4 star or 5 star Hospitality chain</li><li>Education or Certification: Technical, Trade, or Vocational School Degree</li></ul>Job Types: Full-time, Permanent

Demi Chef De Partie - Levantine Cuisine

Join Al Habtoor Palace and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Habtoor Palace

ABOUT_COMPANY

Complex Reservation Agent

Banquet Runner/Porter

Demi Chef De Partie - Levantine Cuisine