Abrar Admin

AL KHAYAT CLEANING Co

Key Duties &amp; Responsibilities1. Service Line Execution &amp; Site Operations<ul><li>Cleaning &amp; Housekeeping Services: Oversee commercial, residential, and deep-cleaning operations; manage chemical safety/stock, specialized equipment (burnishers, pressure washers, window cleaning rigs), and develop daily/periodic cleaning schedules.</li><li>Lifeguard Services: Oversee aquatic safety teams across residential/commercial pools and beachfronts; ensure strict compliance with Dubai Municipality Public Health &amp; Safety Department guidelines (certifications, first aid kits, life-saving equipment, and emergency response protocols).</li><li>Pest Control Services: Direct Integrated Pest Management (IPM) programs; ensure team usage of Dubai Municipality-approved chemicals, maintain toxicity and safety compliance, and schedule routine preventive visits alongside emergency call-outs.</li><li>Car Wash Services: Manage mobile and fixed car wash operations (waterless/eco-friendly and high-pressure setups), equipment maintenance, and technician scheduling for residential towers, commercial garages, and retail developments.</li></ul>2. Manpower, Logistics &amp; Fleet Management<ul><li>Oversee shift rosters, leave schedules, and transport logistics (buses, vans, service trucks) for field staff moving between accommodations and client sites.</li><li>Manage high-volume manpower deployment, directing multi-nationality operational teams, site supervisors, and team leads.</li><li>Coordinate with HR and training leads for continuous site-specific safety and regulatory recertifications (e.g., Lifeguard licenses, Dubai Municipality Pest Control technician certifications, safe chemical handling).</li></ul>3. Regulatory Compliance &amp; Health, Safety, Environment (HSE)<ul><li>Ensure strict adherence to relevant local municipal and government standards:</li><li>Dubai Municipality (DM): Hygiene standards, pest control chemical storage/handling licenses, and pool/beach public safety standards.</li><li>UAE Labour Law: Operational shift limits, overtime management, and worker welfare standards.</li><li>Conduct periodic HSE audits, COSHH (Control of Substances Hazardous to Health) compliance checks, and site risk assessments to maintain a zero-incident safety record.</li></ul>4. Client Relationship &amp; Quality Assurance<ul><li>Act as the primary operational contact for key clients, property management companies, developers, and Owners Associations (OA) across Dubai.</li><li>Perform unannounced quality audits and service inspections across all deployed service lines.</li><li>Handle client feedback and complaints promptly, issuing Corrective Action Reports (CARs) and ensuring swift resolution within contracted SLAs.</li></ul>5. Financial &amp; Inventory Management<ul><li>Manage operational budgets, control overtime expenses, and optimize fleet fuel and vehicle maintenance costs.</li><li>Oversee inventory for cleaning supplies, pest control chemicals, lifeguard rescue gear, uniforms, and car wash consumables.</li></ul>Review monthly service delivery sign-offs, billing reports, and assist finance with operational resolutions regarding service disputes.Required Qualifications &amp; SkillsEducation : Bachelor&rsquo;s degree in Facilities Management, Hospitality, Business Administration, or related fields.Experience: 6&ndash;10+ years in Soft Services / Integrated FM in the UAE, with at least 3&ndash;5 years in an operational management role.Local Knowledge: Strong working knowledge of Dubai Municipality public health, aquatic safety, and pest control mandates.LicensingValid UAE Driving License (Essential).Key Skills: Cross-functional team leadership, contract mobilization, SLA/KPI management, fleet routing, and crisis response.Pay: From AED5,000.00 per monthWork Location: In person

Operations Manager – FM Services

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AL KHAYAT CLEANING Co

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Operations Manager – FM Services