Qureos Mentor

Al Mufaddal Global FZCO

Key Responsibilities<ul><li>Sales Strategy and Execution</li><li>Develop and implement sales plans to achieve assigned coffee sales targets.</li><li>Identify and pursue new business opportunities in both local and export markets.</li><li>Build and maintain a strong sales pipeline to ensure consistent revenue growth.</li><li>Customer Relationship Management</li><li>Establish and maintain relationships with caf&eacute;s, hotels, restaurants, supermarkets, and distributors.</li><li>Understand customer needs and recommend suitable coffee products and blends.</li><li>Act as the main point of contact for customer inquiries, orders, and after-sales support.</li><li>Market Analysis and Insights</li><li>Conduct market research to identify trends in coffee consumption, customer preferences, and competitor activity.</li><li>Provide feedback to management regarding market conditions and customer insights.</li><li>Recommend new product offerings or adjustments to meet market demand.</li><li>Product Knowledge</li><li>Maintain in-depth knowledge of the company&rsquo;s coffee range, including origins, roast profiles, brewing methods, and applications.</li><li>Educate customers on product features, quality, and brewing techniques.</li><li>Stay updated on global coffee trends and industry developments.</li><li>Order Management and Coordination</li><li>Coordinate with operations and logistics teams to ensure timely and accurate order fulfillment.</li><li>Monitor order status and resolve potential issues proactively.</li><li>Ensure accurate and timely documentation of all sales transactions.</li><li>Customer Satisfaction and Retention</li><li>Address and resolve customer concerns quickly and professionally.</li><li>Implement strategies to increase customer loyalty and long-term partnerships.</li><li>Conduct follow-ups to ensure satisfaction and gather feedback for improvement.</li><li>Sales Reporting</li><li>Prepare and submit regular sales reports, including sales performance, forecasts, and market updates.</li><li>Track progress toward sales targets and provide updates to the COO.</li><li>Use CRM tools effectively to manage customer data and sales activities.</li><li>Team Collaboration</li><li>Work closely with production and logistics teams to align sales with operational capacity.</li><li>Participate in cross-departmental meetings to ensure smooth customer service delivery.</li><li>Continuous Improvement</li><li>Suggest and implement improvements in sales processes to increase efficiency.</li><li>Participate in training sessions to enhance sales techniques and coffee product knowledge.</li></ul>Job Type: Full-time

Sales Executive

Join Al Mufaddal Global FZCO and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Mufaddal Global FZCO

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Sales Executive