Qureos Mentor

Al Tannan

Are you passionate about toys, collectibles, anime, and pop culture? Do you thrive in a fast-paced retail environment and love delivering exceptional customer experiences? Join our team as a Sales Assistant and help create memorable shopping experiences while driving sales growth!Role Overview: As a Sales Assistant, you will engage directly with customers, assist them in selecting and purchasing products, and ensure the store maintains high standards of presentation and service. You will contribute to both sales and merchandising efforts while supporting the achievement of key performance indicators (KPIs) such as conversion rate, units per transaction (UPT), and average transaction value (ATV).Key Responsibilities:<ul><li>Greet and assist customers, providing expert guidance on product features, collections, and recommendations.</li><li>Drive sales through effective up-selling, cross-selling, and promotional activities.</li><li>Process transactions accurately using POS systems and handle returns efficiently.</li><li>Maintain stock levels, perform merchandising duties, and ensure displays are attractive and organized.</li><li>Monitor and meet store KPIs, including conversion rates, UPT, and ATV.</li><li>Collaborate with team members to maintain a positive and productive store environment.</li><li>Stay knowledgeable about current products, trends, and pop culture.</li><li>Assist with online promotions and any other tasks assigned by management.</li></ul>Requirements:<ul><li>1&ndash;3 years of frontline retail experience (toys, collectibles, or pop culture preferred).</li><li>Strong customer service and selling skills.</li><li>Familiarity with POS systems and basic merchandising principles.</li><li>KPI-driven mindset with a focus on conversion, UPT, and ATV.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and in a fast-paced retail environment.</li><li>Flexibility to work various shifts, including weekends and holidays.</li><li>Positive attitude, teamwork-oriented, and proactive in problem-solving.</li></ul>Why Join Us:<ul><li>Be part of a fun, dynamic, and pop culture-driven work environment.</li><li>Opportunities for growth and skill development in retail and sales.</li><li>Engage with customers who share your passion for toys, collectibles, and pop culture.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much is your expected salary?</li><li>Will you be able to join immediately?</li><li>How many years of experience do you have working as Sales Assistant?</li><li>Are you passionate about anime?</li></ul>Experience:<ul><li>Sales Assistant: 2 years (Required)</li></ul>

Sales Assistant

About the Role:We are looking for a Customer Service Representative who can confidently communicate in both Arabic and English to join our E-commerce team. You will play a key role in providing timely, professional, and friendly support to our online customers across different regions.Key Responsibilities:<ul><li>Respond to customer inquiries via email, chat, and phone in Arabic and English, providing clear and professional assistance.</li><li>Guide customers through order placement, product questions, shipping updates, and returns.</li><li>Handle complaints or concerns calmly and effectively, aiming to resolve issues in the first interaction.</li><li>Coordinate with internal teams (warehouse, logistics, and sales) to ensure smooth and accurate order fulfillment.</li><li>Document customer interactions using CRM tools and maintain organized records.</li><li>Stay informed on products, promotions, and platform updates to better support customers.</li><li>Provide feedback on recurring customer issues to help improve service delivery and customer satisfaction.</li></ul>Qualifications:<ul><li>Previous experience in customer service or support (e-commerce or retail preferred).</li><li>Can speak and understand both Arabic and English, with excellent communication skills in both languages (verbal and written).</li><li>Strong interpersonal skills, a positive attitude, and a customer-first mindset.</li><li>Proficient in using online platforms and customer service tools.</li><li>Reliable internet connection and a suitable work-from-home setup.</li><li>Able to work independently and manage time effectively in a remote work environment.</li><li>Willing to work flexible hours, including weekends or rotating shifts, if required.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to start immediately?</li><li>How much is your expected salary?</li></ul>Experience:<ul><li>Customer Service: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Remote Customer Service Representative Cum Admin (Arabic Speaker)

Join Al Tannan and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Tannan

ABOUT_COMPANY

Sales Assistant

Remote Customer Service Representative Cum Admin (Arabic Speaker)