Qureos Mentor

Alaan الآن

About Alaan Alaan is the SuperCard for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCard , AI-powered automation and insights, streamlined accounting, and centralized dashboards, all in one place.Over 1500 businesses in the UAE and KSA, from startups to enterprises, use Alaan to control spending and save costs.Backed by Y Combinator and top global investors- including founders and executives of leading startups - Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.We're not just building software. We're reimagining how finance works for modern businesses across the region. About the role As a Customer Success Manager at Alaan, you will be the strategic link between our company and a diverse portfolio of high-value clients, working proactively to help them achieve success through our platform. You'll serve as a trusted advisor, managing client relationships from onboarding to long-term partnership, ensuring their goals are met, and enhancing their experience with our product. Your expertise will drive client satisfaction, loyalty, and growth in a fast-paced, start-up environment. What you'll do <ul><li>Account Management - Successfully manage a portfolio of customers and prioritize amidst multiple competing priorities, escalations, and deadlines.</li><li>Continuous Learning and Development - Develop a deep understanding of a client's business, brand, industry, and its consumers. Apply domain/technical knowledge of the platform, best practices, and customer insights to remove blockers and proactively support customers.</li><li>Vigilance and Awareness - Proactively track accounts to identify early warning signs of churn risk, establish internal action plans to address customer concerns and work proactively to eliminate that risk.</li><li>Product Development - Act as an advocate for the client and bring back structured requests or feedback to the Product team and work with the product team to be one of the key contributors to define client requirements, features and improvements.</li><li>A Constant Air of Improvement - Establish and improve service procedures, policies and standards through best practices while keeping accurate records and document customer service actions and discussions.</li><li>Ownership - Take responsibility for positively building client relationships over time as their go-to trusted advisor.</li></ul> What we are looking for <ul><li>3+ years of proven successful experience as a Customer Success Manager in B2B SaaS / analytics.</li><li>Proven track record - Of high-value solution client success experiences with enterprise clients from a range of industries. Experience in supporting long term, recurring revenue programs or equivalent.</li><li>Ownership - Ability to multi-task and independently handle tasks without any follow-ups.</li><li>Problem Solver - You are a natural problem solver and trusted adviser to clients, never shy of presenting a point of view to deliver on client objectives. Ability to negotiate with win-win outcomes.</li><li>Passion for Business Optimization - You have an interest in new technologies and in the power of data and insights as foundations for business growth. You also have a working knowledge of customer service software, databases and tools.</li><li>Cognitive Intelligence - You can think on your feet, seeing all the angles to best position our platform to best fit a client's needs.</li><li>Client Empathy - You'll be building deep, trusting relationships.</li><li>Communication Skills - Excellent verbal, written, and presentation skills in English.</li><li>Positivity - You've got the charisma, but not the ego, to make a good impression with a collaborative mindset.</li><li>Curiosity - You're interested in learning more about the industry and show an outstanding curiosity towards the client base.</li><li>Start-up Attitude - You're comfortable in a rapidly changing environment, working with limited resources, and delivering high-quality work at the speed which is necessary for successful business growth.</li><li>Knowledge - Accounting and Finance processes is a strong plus.</li></ul> What's in it for you <ul><li>Thrive in a flexible hybrid culture with ample work-life balance.</li><li>Competitive salary and equity</li><li>Contribute to building the Middle East's most beloved fintech brand from the ground up.</li><li>Benefit from a role with significant ownership and accountability.</li><li>Participate in exciting offsite events.</li><li>Enjoy additional perks like travel allowances, gym memberships, and more.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?3XQ4vNRlXTTTo0Cy1GmxFarZ2USYSlmws" width="0" height="0" />

Customer Success Manager

<div>
 
 
 About Alaan
 
 
 
 Alaan is the SuperCard&trade; for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.
 
 
 
 
 
 Alaan provides everything businesses need to manage and control expenses, including the SuperCard&trade;, AI-powered automation and insights, streamlined accounting, and centralized dashboards, all in one place.
 
 
 
 
 
 Over 1500 businesses in the UAE and KSA, from startups to enterprises, use Alaan to control spending and save costs.
 
 
 
 
 
 Backed by Y Combinator and top global investors- including founders and executives of leading startups - Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.
 
 
 
 
 
 We&rsquo;re not just building software. We&rsquo;re reimagining how finance works for modern businesses across the region.
 
 
 
 
 
 
 About the role
 
 
 
 We&rsquo;re looking for a Marketing Manager to be our brand&rsquo;s voice, vibe, and energy on the ground in the UAE.
 
 
 
 
 
 You&rsquo;ll be at the heart of Alaan&rsquo;s UAE story - building our local community, creating content that travels, launching unforgettable offline activations, and collaborating with influencers, creators, and customers.
 
 
 
 
 
 This is not a desk job, you&rsquo;ll be out capturing stories, leading activations, and turning everyday interactions into brand moments that stick.
 
 
 
 
 
 We&rsquo;re looking for someone hands-on and proactive. Someone who understands execution, moves fast, and isn&rsquo;t afraid to figure things out along the way.
 
 
 
 
 
 
 What you'll do
 
 
 <ul>
 <li>
 Shoot and produce content on-ground - customer stories, product demos, and on-the-fly reels. Whether it&rsquo;s a caf&eacute;, co-working space, or customer office, you&rsquo;ll go where the story is and bring it to life.
 </li>
 <li>
 Plan and execute BTL activations like food truck stunts, mascot appearances, conference booths, and coffee shop pop-ups. You&rsquo;ll lead everything from planning to coordination.
 </li>
 <li>
 Own self-hosted events in the UAE - from sourcing venues to running the show on event day.
 </li>
 <li>
 Manage influencers and creators - find the right people, brief them, review content, and make sure campaigns are executed.
 </li>
 <li>
 Grow our community in a way that feels real - creating touchpoints and conversations that matter to finance professionals.
 </li>
 <li>
 Create and grow relationships with finance communities, accounting bodies, startup networks, and media - and make sure Alaan is part of the conversation.
 </li>
 </ul>
 
 
 
 
 
 What we are looking for
 
 
 <ul>
 <li>
 3+ years in marketing
 </li>
 <li>
 Proactive, creative, and seriously resourceful
 </li>
 <li>
 Comfortable being out and about, not just behind a screen
 </li>
 <li>
 A well-rounded marketing generalist - you&rsquo;ve done a bit of everything
 </li>
 </ul>
 
 
 
 
 
 What's in it for you
 
 
 <ul>
 <li>
 Contribute to building the Middle East&rsquo;s most beloved fintech brand from the ground up
 </li>
 <li>
 Benefit from a role with significant ownership and accountability
 </li>
 <li>
 Thrive in a flexible hybrid culture with ample work-life balance
 </li>
 <li>
 Participate in exciting offsite events
 </li>
 <li>
 Competitive salary and equity
 </li>
 <li>
 Enjoy additional perks like travel allowances, gym memberships, and more
 </li>
 </ul>
 
 
 
</div>

Marketing Manager

<div>
 
 
 About Alaan
 
 
 
 Alaan is the SuperCard&trade; for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.
 
 
 
 
 
 Alaan provides everything businesses need to manage and control expenses, including the SuperCard&trade;, AI-powered automation and insights, streamlined accounting, and centralized dashboards, all in one place.
 
 
 
 
 
 Over 1500 businesses in the UAE and KSA, from startups to enterprises, use Alaan to control spending and save costs.
 
 
 
 
 
 Backed by Y Combinator and top global investors- including founders and executives of leading startups - Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.
 
 
 
 
 
 We&rsquo;re not just building software. We&rsquo;re reimagining how finance works for modern businesses across the region.
 
 
 
 
 
 
 About the role
 
 
 
 As a Frontend Engineer, you will play a pivotal role in designing and implementing user interfaces that are both intuitive and visually stunning, using Next.js, React and Tailwind. You&rsquo;ll collaborate closely with UX/UI designers and backend developers to bring new features to life, ensuring a seamless and engaging user experience. Your expertise will be crucial in building responsive and high-performance web applications. If you have a passion for problem-solving and a keen eye for detail, this is an exciting opportunity to make a significant impact on our product and its users.
 
 
 
 
 
 
 What you'll do
 
 
 <ul>
 <li>
 Working closely with the product and backend team to implement new features
 </li>
 <li>
 Collaborate with UX/UI designers to translate designs into functional features
 </li>
 <li>
 Writing e2e tests using Playwright
 </li>
 <li>
 Refactoring and improving existing features of the product based on best practices, changing requirements, and feedback from QA
 </li>
 <li>
 Reviewing your peers&rsquo; code to keep our code base clean and extensible
 </li>
 <li>
 Exchanging ideas with the design team to improve the user experience
 </li>
 <li>
 Stay updated on industry trends and emerging technologies to innovate and enhance our frontend stack
 </li>
 </ul>
 
 
 
 
 
 What we are looking for
 
 
 <ul>
 <li>
 Previous startup experience is a bonus
 </li>
 <li>
 2+ years of frontend experience with React
 </li>
 <li>
 Experience with Next.js, Tailwind, Radix UI, Shadcn UI, Playwright stack is a bonus
 </li>
 <li>
 Solid TypeScript knowledge would be great, but at least fundamental knowledge is required
 </li>
 <li>
 Ability to turn hi-fi designs into pixel-perfect UI
 </li>
 <li>
 Passion for creating delightful user experiences
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Excellent problem-solving skills and attention to detail
 </li>
 <li>
 Ability to work both independently and collaboratively in a fast-paced environment
 </li>
 <li>
 Mandatory: Saudi national with engineering experience, bilingual in Arabic &amp; English
 </li>
 </ul>
 
 
 
 
 
 What's in it for you
 
 
 <ul>
 <li>
 Contribute to building the Middle East&rsquo;s most beloved fintech brand from the ground up
 </li>
 <li>
 Benefit from a role with significant ownership and accountability
 </li>
 <li>
 Thrive in a flexible hybrid culture with ample work-life balance
 </li>
 <li>
 Participate in exciting offsite events
 </li>
 <li>
 Competitive salary and equity
 </li>
 </ul>
 
 
 
</div>

Frontend Developer

Join to apply for the Operations Manager - Accounting role at Alaan الآن About Alaan Alaan is the Middle East's first AI-powered spend management platform, built to help businesses save time and money. Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights-designed to simplify finance operations and maximize control over company spend. Founded in 2022, Alaan is already the trusted partner of over 1,300 leading businesses across the UAE, including G42, Careem, McDonald's, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan. In just three years, Alaan has become the expense management platform in the Middle East-and we've done it while becoming profitable. Backed by Y Combinator and top global investors-including founders and executives of leading startups-Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies. We're not just building software. We're reimagining how finance works for modern businesses across the region. About The Role As an Operations Manager - Accounting at Alaan, you will be a go-to expert for all customer-facing accounting-related issues and queries. You'll work cross-functionally with customer success, customer support, product, and engineering teams to guide integration best practices, troubleshoot accounting issues, enhance our product, and strengthen internal tools and processes. If you enjoy applying your accounting knowledge to solve operational challenges, you'll thrive in this role. What You'll Do <ul> <li>Delight our customers with your knowledge of setup, troubleshooting, and optimization of accounting systems</li> <li>Educate customers on best practices in reconciliation, chart of accounts mapping, journal entries, and financial reporting workflows</li> <li>Empower the customer support team to handle basic accounting issues confidently by maintaining internal documentation and training resources</li> <li>Build tools, playbooks, and processes to streamline support for accounting and finance-related queries</li> <li>Act as an escalation point for complex or high-impact accounting issues</li> <li>Work closely with the product team to design, test, and roll out accounting features, ensuring they meet customer expectations and real-world accounting standards</li> <li>Collaborate with engineering to debug technical issues that affect accounting logic, data accuracy, or sync reliability</li> <li>Advocate for improvements to accounting-related user experience based on customer feedback and support trends</li> </ul> What We Are Looking For <ul> <li>3-6 years of experience in an operations or accounting role at a fintech, SaaS, or financial services company</li> <li>Familiarity with accounting systems and concepts; and deep knowledge of at least two: Xero, QuickBooks, Microsoft Dynamics, Oracle Netsuite, Zoho Books, Odoo</li> <li>Strong problem-solving skills and comfort working with technical teams and APIs</li> <li>Owner mentality and hands-on approach, demonstrating a willingness to cover various Operations tasks</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to multitask, prioritize, and manage time effectively</li> <li>Proven ability to work independently and make decisions autonomously</li> </ul> What's In It For You <ul> <li>Contribute to building the Middle East's most beloved fintech brand from the ground up</li> <li>Benefit from a role with significant ownership and accountability</li> <li>Thrive in a flexible hybrid culture with ample work-life balance</li> <li>Participate in exciting offsite events</li> <li>Competitive salary and equity</li> <li>Enjoy additional perks like travel allowances, gym memberships, and more</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Management and Manufacturing</li> </ul> Get notified about new Operations Manager jobs in Riyadh, Riyadh, Saudi Arabia. Other similar roles include Business Operations Manager, Customer Service Operations Manager, Senior Operations Manager, and more, located across Riyadh and KSA. We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.<img src="https://www.jobg8.com/Tracking.aspx?vBomb1%2bz1okojovJQLYg%2bHMJK3YIqOeWu" width="0" height="0" />

Operations Manager - Accounting

Join Alaan الآن and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alaan الآن

ABOUT_COMPANY

Customer Success Manager

Marketing Manager

Frontend Developer

Operations Manager - Accounting