Abrar Admin

Alamo Heights Dermatology

<div>At Alamo Heights Dermatology, we believe that a doctor and patient become a team for treating an individual&rsquo;s dermatology needs in San Antonio.<br>
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<b>Benefits</b><br>
Paid Training<br>
Paid Time Off (PTO)<br>
Medical Insurance<br>
Dental Insurance<br>
Vision Insurance<br>
Life Insurance<br>
401 (k)<br>
Employee Discount<br>
Free Parking<br>
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<b>Operational Hours</b><br>
Monday - Friday<h3 class="jobSectionHeader"><b>
Job Responsibilities</b></h3><h1 class="jobSectionHeader"><b>
Role and Resp</b><b>onsibilities</b></h1><ul><li>
Provide excellent customer service to patients</li><li>
Assist with Check-in/Check-out processes to ensure accuracy and efficiency.</li><li>
Verify insurance to confirm eligibility and coverage prior to appointments.</li><li>
Request and obtain authorizations for HMO insurances</li><li>
Verify PDT and patch testing benefits</li><li>
Call to obtain pre-authorization for surgeries and procedures</li><li>
Understand and explain to patient what their financial responsibilities</li><li>
Communication between physicians, medical assistants and staff regarding insurance matters, authorizations, etc.</li><li>
Communicate with our billing department regarding patient accounts and insurance matters</li><li>
Check voicemail box and return patient calls, create message in EMR and assign to appropriate staff when needed in a timely manner</li><li>
Schedule, reschedule or cancel patient appointments for providers accordingly if needed</li><li>
Update patient demographic data entry into the EMR system</li><li>
Answer and manage incoming phone calls, addressing patient inquiries and routing calls appropriately</li><li>
Ensure 100% collection on cosmetic services, adding cosmetic packages to Billing Alert.</li><li>
Confirm that all online credit card payments post in EClinicalWorks to reconcile with Transafe</li><li>
End of day reconciliation reports scanning all required documents and submit to APM or Practice Administrator by end of day.</li><li>
Additional responsibilities may be assigned</li></ul><h3 class="jobSectionHeader"><b>
Required Skills and Qualifications</b></h3><h1 class="jobSectionHeader"><b>
Qualifications and Education Requirements</b></h1>
High school or equivalent<br>
Medical front office experience (2 years preferred)<br>
Knowledge of CPT codes and medical terminology (preferred)<br>
Phone communication skills<br>
Typing skills<br>
Bilingual (English/Spanish) a plus<br>
<h1 class="jobSectionHeader"><b>
Preferred Skills</b></h1>
EMR experience<br>
Excellent phone customer service<br>
Refined verbal communication skills<br>
Basic computer skills<br>
Typing<br>
Medical terminology (Dermatology preferred)<br>
Insurance knowledge</div>

Medical Front Office Specialist

Join Alamo Heights Dermatology and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alamo Heights Dermatology

About Company

Medical Front Office Specialist