Qureos Mentor

Alar Solutions LLP

Job Description: Voice &ndash; AnalystKey Responsibilities:Answering incoming calls from customers in a professional and courteous manner.Listening actively to customers and asking probing questions to fully understand their needs and concerns.Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.Documenting all customer interactions and details of inquiries, issues.Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.Requirements:Excellent verbal and written communication skills in English.Previous experience in a customer service and sales role.Ability to multitask, prioritize, and manage time effectively.Strong problem-solving skills and the ability to think on your feet.Comfortable working in a fast-paced environment.Flexibility to work in rotational shifts, including evenings, weekends, and holidays.Familiarity with basic computer skills and knowledge of CRM systems.Education:Bachelor's degree in any field is preferred.Job Type: Full-timePay: &#8377;18,000.00 - &#8377;22,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li></ul>Work Location: In person

Voice-Analyst

Join Alar Solutions LLP and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alar Solutions LLP

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Voice-Analyst