Qureos Mentor

Alba Corporation

<div>We are looking for a Junior Software Developer to support our Sales Department by building and maintaining internal tools, automations, and dashboards that enhance sales operations. This role works closely with the Chief Sales Officer to translate business needs into practical tech solutions.
The ideal candidate is detail-oriented, eager to learn, and passionate about using code to solve real-world problems. You&rsquo;ll bring a proactive mindset, strong technical fundamentals, and a collaborative attitude to a fast-paced environment. If you're ready to grow your development skills in a business-facing role, read on.
Key Responsibilities
Core Functions<ul>
<li>
Develop and maintain internal web tools to support sales processes and reporting.</li>
<li>
Write clean, efficient code using languages like JavaScript, Python, or PHP.</li>
<li>
Support integration between CRM systems, APIs, and internal databases.</li>
<li>
Troubleshoot bugs and assist in routine tech maintenance.</li>
</ul>
Collaboration &amp; Communication<ul>
<li>
Work directly with the Chief Sales Officer to gather tech requirements and prioritize tasks.</li>
<li>
Translate non-technical sales needs into software features and solutions.</li>
<li>
Participate in team meetings to understand business challenges and suggest improvements.</li>
<li>
Clearly document code, tools, and processes for future maintenance.</li>
</ul>
Performance, Reporting, or Strategy<ul>
<li>
Build custom dashboards and tools for tracking sales KPIs.</li>
<li>
Optimize internal workflows using automation or low-code tools.</li>
<li>
Monitor system performance and propose enhancements.</li>
<li>
Support implementation of software updates and feature rollouts.</li>
</ul>
Requirements<ul>
<li>
1&ndash;2 years of experience in software development (internships or freelance projects count).</li>
<li>
Familiarity with JavaScript, Python, or PHP; basic knowledge of APIs and databases.</li>
<li>
Strong communication skills and ability to work with non-technical stakeholders.</li>
<li>
Attention to detail and eagerness to learn in a collaborative environment.</li>
<li>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field.</li>
<li>
Basic understanding of CRM tools or interest in learning (e.g., Salesforce, HubSpot).</li>
<li>
Fluency in English; Arabic is a plus.</li>
</ul>
Salary &amp; Benefits 
Competitive Salary: 4,000 &ndash; 5,000 AED 
Work Visa sponsorship 
Medical insurance 
30 days of paid annual leave 
Ongoing learning and mentorship directly from company leadership 
Collaborative and sales-focused team environment
Work Arrangement 
Type: Full-time, on-site position 
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.
Why Join Us? 
Direct mentorship from the Chief Sales Officer 
Hands-on experience building tools that impact business performance 
Fast-track learning environment in tech and business 
Be part of a results-driven and collaborative sales organization
Join us and code the future&mdash;apply now to make your mark.</div>

Junior Software Developer

<div>Portfolio Required: Please include a portfolio to showcase your design work and process.
We are looking for a UI/UX Designer to craft intuitive, visually compelling, and user-centered digital experiences across our web and mobile platforms. This role will drive the design process from concept through execution, ensuring each touchpoint reflects a deep understanding of user behavior and business goals.
The ideal candidate combines creativity with analytical thinking, thrives in fast-paced environments, and is passionate about solving problems through design. You should be comfortable owning the end-to-end design process, collaborating across functions, and iterating rapidly. If you're a designer who thinks like a user and delivers with impact, keep reading.
Key Responsibilities
Core Functions<ul>
<li>
Design intuitive and engaging UI for web and mobile applications.</li>
<li>Create wireframes, prototypes, user flows, and high-fidelity mockups.</li>
<li>Conduct user research, usability testing, and gather feedback to inform design decisions.</li>
<li>Ensure brand consistency across all design outputs.</li>
</ul>
Collaboration &amp; Communication<ul>
<li>
Work closely with developers to ensure seamless implementation of designs.</li>
<li>Collaborate with product managers to align designs with business objectives.</li>
<li>Present design solutions clearly and confidently to stakeholders.</li>
<li>Participate in regular design reviews and contribute to team knowledge sharing.</li>
</ul>
Performance, Reporting, or Strategy<ul>
<li>
Utilize analytics and user feedback to iterate and optimize designs.</li>
<li>Maintain and evolve a design system for scalable and consistent UI.</li>
<li>Stay updated on design trends, tools, and best practices.</li>
<li>Support continuous improvement by identifying and proposing enhancements.</li>
</ul>
Requirements:<ul>
<li>
2+ years of professional experience as a UI/UX Designer.</li>
<li>Proficiency in design tools such as Figma, Adobe XD, or Sketch.</li>
<li>Strong portfolio demonstrating UX process and UI execution.</li>
<li>Understanding of responsive and adaptive design principles.</li>
<li>Excellent communication and collaboration skills.</li>
<li>Degree in Design, HCI, or a related field preferred.</li>
<li>Fluency in English (Arabic is a plus).</li>
</ul>
Salary &amp; Benefits: 
Competitive Salary: 5,000 &ndash; 6,000 AED (based on experience) 
&#10003; Work Visa sponsorship 
&#10003; Medical insurance 
&#10003; 30 days of paid annual leave 
&#10003; A collaborative environment where creativity and leadership are valued
Work Arrangement: 
Type: Full-time, on-site position 
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.
Why Join Us?<ul>
<li>
Shape the design direction of impactful digital products.</li>
<li>Join a creative team that values innovation and user-centric thinking.</li>
<li>Work in an environment that encourages growth and continuous learning.</li>
<li>Contribute to high-visibility projects across multiple platforms.</li>
</ul>
Excited to create work that inspires? Apply now! 
Portfolio Required: Don't forget to include your portfolio&mdash;we&rsquo;d love to see your work!</div>

UI/UX Designer

<div>We are looking for a Call Center Team Leader to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction.
The ideal candidate is a bilingual (Arabic and English) professional with proven experience in managing contact center teams, resolving escalations, and motivating staff. You should be results-oriented, highly organized, and a natural communicator who thrives in fast-paced, customer-driven environments.
If you're ready to lead by example and deliver exceptional customer support outcomes&mdash;read on.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Core Functions<ul>
<li>
Supervise day-to-day call center operations, ensuring service level agreements (SLAs) and quality standards are consistently met.</li>
<li>
Monitor call queues, handle escalated issues, and step in to support agents when necessary.</li>
<li>
Conduct regular performance evaluations and coach team members for continuous improvement.</li>
<li>
Analyze call center metrics to identify trends and implement process enhancements.</li>
</ul>
Collaboration &amp; Communication<ul>
<li>
Serve as the communication bridge between frontline agents and senior management.</li>
<li>
Coordinate with other departments (e.g., IT, sales, logistics) to resolve customer issues efficiently.</li>
<li>
Lead daily team briefings and encourage open dialogue for feedback and idea sharing.</li>
<li>
Foster a positive, team-oriented culture focused on accountability and growth.</li>
</ul>
Performance &amp; Reporting<ul>
<li>
Track and report on KPIs including average handling time, customer satisfaction, and first-call resolution.</li>
<li>
Develop and execute action plans to improve underperforming metrics.</li>
<li>
Maintain accurate documentation of team activities, call outcomes, and training records.</li>
<li>
Provide strategic input on improving customer engagement and operational efficiency.</li>
</ul><h3 class="jobSectionHeader">
Requirements:</h3><ul>
<li>
3&ndash;5 years of experience in a call center environment, with at least 1 year in a supervisory role.</li>
<li>
Fluency in both Arabic and English.</li>
<li>
Strong leadership and conflict resolution skills.</li>
<li>
Proficiency in call center software and CRM platforms (e.g., Zendesk, Freshdesk, Genesys).</li>
<li>
Exceptional communication and coaching abilities.</li>
<li>
Ability to analyze data and make decisions based on insights.</li>
<li>
Bachelor&rsquo;s degree preferred; relevant certifications are a plus.</li>
</ul><h3 class="jobSectionHeader">
Salary &amp; Benefits:</h3>
Competitive Salary: 8,000 &ndash; 15,000 AED/month 
Work Visa sponsorship 
Medical insurance 
30 days of paid annual leave 
Ongoing training and professional development 
Supportive team culture with performance recognition programs<h3 class="jobSectionHeader">
Work Arrangement:</h3>
Type: Full-time, on-site position
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.<h3 class="jobSectionHeader">
Why Join Us?</h3>
Lead a dynamic and motivated team in a fast-paced environment 
Gain exposure to operational strategy and customer experience innovation 
Be part of a stable company with growth opportunities 
Work in a bilingual, multicultural environment that values excellence
Organized and efficient? Step into a role where your structure powers our success. Apply now!</div>

Call Center Team Leader

Join Alba Corporation and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alba Corporation

ABOUT_COMPANY

Junior Software Developer

UI/UX Designer

Call Center Team Leader