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Alesayiah Holding | العيسائية القابضة

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 Role Purpose:
 
 
 
 Design and embed a group-wide Business Excellence system that improves performance, builds execution discipline, and drives continuous improvement across operations and support functions &mdash; without overlapping with TQM, ISO, compliance, or audit.
 
 
 This role acts as the performance engine for operational excellence and sustainable improvement.
 
 
 
 1. Key Responsibilities:
 
 
 
 
 A. Business Excellence Framework &amp; Governance
 
 
 
 &middot; Design and develop the Group Business Excellence model and maturity roadmap.
 
 
 &middot; Establish governance frameworks and standards for continuous improvement and performance initiatives across subsidiaries.
 
 
 &middot; Define standards, review mechanisms, and improvement governance routines.
 
 
 &middot; Ensure alignment between Business Excellence initiatives and group strategy priorities.
 
 
 &middot; Lead cross-group benchmarking and maturity tracking against industry standards (e.g., WCM, EFQM, and best-in-class operational models) to identify gaps, prioritize improvements, and monitor progress.
 
 
 
 B. Continuous Improvement &amp; Operational Excellence
 
 
 
 &middot; Lead and govern Continuous Improvement programs across the group.
 
 
 &middot; Deploy Lean, Six Sigma, and Operational Excellence initiatives aligned to value creation.
 
 
 &middot; Identify productivity, cost, and efficiency opportunities across operations and support functions.
 
 
 &middot; Ensure initiatives are business-owned, measurable, and sustained.
 
 
 
 C. Performance Management System
 
 
 
 &middot; Design, govern and maintain performance measurement architecture across subsidiaries.
 
 
 &middot; Define KPI hierarchies aligned to strategy and annual plans.
 
 
 &middot; Support performance review routines (monthly/quarterly reviews, dashboards, gap analysis).
 
 
 &middot; Ensure consistent reporting standards across entities.
 
 
 
 D4. Operational &amp; Supply Chain Excellence
 
 
 
 &middot; Support operational productivity improvement initiatives across manufacturing and distribution.
 
 
 &middot; Drive supply chain excellence initiatives including planning, cost-to-serve, inventory optimization, and service level improvements.
 
 
 &middot; Coordinate cross-entity benchmarking and best-practice replication.
 
 
 
 E. Capability Building &amp; Culture
 
 
 
 &middot; Develop internal capability in CI, Lean, Six Sigma, and performance management.
 
 
 &middot; Coach subsidiary teams and CI champions.
 
 
 &middot; Support performance culture and accountability discipline across the group.
 
 
 
 2. Core Competencies:
 
 
 
 &middot; Operational excellence mindset
 
 
 &middot; Systems thinking and performance orientation
 
 
 &middot; Strong facilitation and coaching ability
 
 
 &middot; Data-driven decision making
 
 
 &middot; Change influence across functions
 
 
 
 3. Skills &amp; Tools:
 
 
 
 &middot; Lean / Six Sigma tools (VSM, Kaizen, DMAIC, root cause, standard work)
 
 
 &middot; KPI design and performance routines
 
 
 &middot; Productivity/cost improvement logic
 
 
 &middot; PowerPoint + Excel; Power BI preferred
 
 
 
 4. Experience &amp; Qualifications:
 
 
 
 &middot; 8&ndash;12 years in OpEx / CI / performance management
 
 
 &middot; Experience in manufacturing, distribution, or large operations environments
 
 
 &middot; Lean Six Sigma Black Belt preferred
 
 
 &middot; Bachelor&rsquo;s degree required- Engineering / Operations / Supply Chain preferred
 
 
 &middot; EFQM Assessor or Business Excellence certification &ndash; Preferred
 
 
 &middot; World Class Manufacturing (WCM) or Supply Chain Excellence &ndash; Preferred
 
 
 
 --- Explicit Exclusions:
 
 
 
 &middot; No ownership of ISO certifications, audits, compliance, or quality assurance
 
 
 &middot; No replacement of line management responsibility
 
 
 &middot; No overlap with TQM / GRC mandate
 
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Business Excellence & Performance Manager

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Alesayiah Holding | العيسائية القابضة

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Business Excellence & Performance Manager