Qureos Mentor

ALEXBANK

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 Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.
 
 
 If you&rsquo;re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Duties
 
 
 
 
 
 
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 Assist bank customers in banking-related activities through understanding the customers&rsquo; needs and promote bank services and products.
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 Carry out the Account opening/closing ensuring that all customers sign regulatory forms &amp; uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
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 Qualifications &amp; Skills
 
 
 
 
 
 
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 University degree.
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 Knowledge of the Banking Services &amp; Products.
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 Excellent communication and interpersonal skills
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 0-2 years of experience
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 Passing of the bank&rsquo;s formal entry assessments and panels for this position
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Customer Service Officer

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 We&rsquo;re looking for talented professional RM to join our
 
 Affluent &amp; Private Team
 
 
 
 
 
 
 If you have minimum 1 year of experience in the Affluent / Wealth segment and aspire to grow within a strong career path, this opportunity for you!
 
 
 
 
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 Job duties
 
 
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 Provide banking services/products in professional manner to Affluent Customers.
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 Manage customers' portfolios to effectively increase the bank's segment profit ability.
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 Ensure constant contract with Affluent Customers through prudent approach aiming at diversifying and expanding existing portfolios.
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 Propose and promote services and products that best fit the needs of targeted customers
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 Ensure to meet target of business sales plan and optimize the benefit of advantages of the area covered by the branch.
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 Ensure constant contact plan with affluent customers through prudent approach of deepening existing portfolios as well as attracting new customers as part of the on- boarding plan.
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 Prepare credit application and required document to be sent to concerned entity for analysis and approval.
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 Conduct site visits to prospect customers to attract new clients.
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 Ensure providing prompt assistance to Affluent &amp; Private Clients.
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 Ensure customers' satisfaction and alignment with concerned functions to solve any complaints.
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 Willing to join opportunities available all over Egypt.
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 </ul>
 
 
 
 <ul>
 <li>
 
 
 Qualifications &amp; Skills
 
 
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 </ul>
 
 
 
 <ul>
 <li>
 Knowledge of the Banking Services &amp; Knowledge of the Banking Products.
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 Knowledge of Banking Systems, Software, and Tools.
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 2-4 years of experience at the banking sector.
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 Minimum 1 year of mandatory experience in the Affluent segment.
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 Time Management.
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 Problem Solving.
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 Target Orientation.
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 Judgment and Decision Making.
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 Numeracy.
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 Sales Management.
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 Active Learning.
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 Business Communication.
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 Teamwork.
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 Customer Service /Orientation.
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 </ul>
 
 
</div>

Affluent & Private Clients Relationship Manager

Join ALEXBANK and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ALEXBANK

About Company

Customer Service Officer

Affluent & Private Clients Relationship Manager