Qureos Mentor

ALEXBANK

<div>
 
 Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.
 
 
 
 
 If you&rsquo;re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Duties
 
 
 
 
 
 
 <ul>
 <li>
 Assist bank customers in banking-related activities through understanding the customers&rsquo; needs and promote bank services and products.
 </li>
 <li>
 Carry out the Account opening/closing ensuring that all customers sign regulatory forms &amp; uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 
 <ul>
 <li>
 University degree.
 </li>
 <li>
 Knowledge of the Banking Services &amp; Products.
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 0-2 years of experience
 </li>
 <li>
 Passing of the bank&rsquo;s formal entry tests and panels for this position
 </li>
 </ul>
 
 
</div>

Customer Service Officer

<div>
 
 We&rsquo;re looking for talented professional RM to join our
 
 Affluent &amp; Private Team.
 
 
 
 
 
 
 If you have
 
 minimum 2 years of experience
 
 in the Affluent / Wealth Segment, and you&rsquo;re seeking a
 
 strong career path
 
 with the capability to manage 2-3 branches portfolios
 
 ,
 
 we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Provides distinguished services and consultancies to Affluent Customers inside the branch and aiming at increasing their portfolio.
 </li>
 <li>
 Attracting new customers from this segment and meeting business sales targets.
 </li>
 <li>
 capability to manage 2-3 branches&rsquo; portfolios.
 </li>
 <li>
 Manage customers' portfolios to effectively increase the bank's segment profit ability.
 </li>
 <li>
 Ensure constant contract with Affluent Customers through prudent approach aiming at diversifying and expanding existing portfolios.
 </li>
 <li>
 Propose and promote services and products that best fit the needs of targeted customers.
 </li>
 <li>
 Ensure to meet target of business sales plan and optimize the benefit of advantages of the area covered by the branch.
 </li>
 <li>
 Ensure constant contact plan with affluent customers through prudent approach of deepening existing portfolios as well as attracting new customers as part of the on- boarding plan.
 </li>
 <li>
 Prepare credit application and required document to be sent to concerned entity for analysis and approval.
 </li>
 <li>
 Conduct site visits to prospect customers to attract new clients.
 </li>
 <li>
 Ensure providing prompt assistance to Affluent &amp; Private Clients.
 </li>
 <li>
 Ensure customers' satisfaction and alignment with concerned functions to solve any complaints.
 </li>
 <li>
 Willing to join opportunities available all over Egypt.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Knowledge of the Banking Services &amp; Knowledge of the Banking Products.
 </li>
 <li>
 Knowledge of Banking Systems, Software, and Tools.
 </li>
 <li>
 2-6 years of experience at the banking sector.
 </li>
 <li>
 Minimum 2 years of mandatory experience in the Affluent segment.
 </li>
 <li>
 Time Management.
 </li>
 <li>
 Problem Solving.
 </li>
 <li>
 Target Orientation.
 </li>
 <li>
 Judgment and Decision Making.
 </li>
 <li>
 Numeracy.
 </li>
 <li>
 Sales Management.
 </li>
 <li>
 Active Learning.
 </li>
 <li>
 Business Communication.
 </li>
 <li>
 Teamwork.
 </li>
 <li>
 Customer Service /Orientation.
 </li>
 </ul>
 
 
</div>

Affluent & Private Clients Multi Branches Relationship Manager

<div>
 
 We&rsquo;re looking for talented professional RM to join our
 
 Affluent &amp; Private Team
 
 
 
 
 
 
 If you have minimum 1 year of experience in the Affluent / Wealth segment and aspire to grow within a strong career path, this opportunity for you!
 
 
 
 
 <ul>
 <li>
 
 
 Job duties
 
 
 </li>
 <li>
 Provide banking services/products in professional manner to Affluent Customers.
 </li>
 <li>
 Manage customers' portfolios to effectively increase the bank's segment profit ability.
 </li>
 <li>
 Ensure constant contract with Affluent Customers through prudent approach aiming at diversifying and expanding existing portfolios.
 </li>
 <li>
 Propose and promote services and products that best fit the needs of targeted customers
 </li>
 <li>
 Ensure to meet target of business sales plan and optimize the benefit of advantages of the area covered by the branch.
 </li>
 <li>
 Ensure constant contact plan with affluent customers through prudent approach of deepening existing portfolios as well as attracting new customers as part of the on- boarding plan.
 </li>
 <li>
 Prepare credit application and required document to be sent to concerned entity for analysis and approval.
 </li>
 <li>
 Conduct site visits to prospect customers to attract new clients.
 </li>
 <li>
 Ensure providing prompt assistance to Affluent &amp; Private Clients.
 </li>
 <li>
 Ensure customers' satisfaction and alignment with concerned functions to solve any complaints.
 </li>
 <li>
 Willing to join opportunities available all over Egypt.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 
 Qualifications &amp; Skills
 
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Knowledge of the Banking Services &amp; Knowledge of the Banking Products.
 </li>
 <li>
 Knowledge of Banking Systems, Software, and Tools.
 </li>
 <li>
 2-4 years of experience at the banking sector.
 </li>
 <li>
 Minimum 1 year of mandatory experience in the Affluent segment.
 </li>
 <li>
 Time Management.
 </li>
 <li>
 Problem Solving.
 </li>
 <li>
 Target Orientation.
 </li>
 <li>
 Judgment and Decision Making.
 </li>
 <li>
 Numeracy.
 </li>
 <li>
 Sales Management.
 </li>
 <li>
 Active Learning.
 </li>
 <li>
 Business Communication.
 </li>
 <li>
 Teamwork.
 </li>
 <li>
 Customer Service /Orientation.
 </li>
 </ul>
 
 
</div>

Affluent & Private Clients Relationship Manager

Join ALEXBANK and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ALEXBANK

ABOUT_COMPANY

Customer Service Officer

Affluent & Private Clients Multi Branches Relationship Manager

Affluent & Private Clients Relationship Manager