Qureos Mentor

Alfaytri

Job Summary:We are seeking a skilled and experienced Kitchen Equipment Technician to join our team. The ideal candidate will be responsible for the installation, maintenance, and repair of commercial kitchen equipment such as chimneys, exhaust hoods, ovens, grills, fryers, dishwashers, refrigerators, and other restaurant appliances.Key Responsibilities:<ul><li>Install and commission kitchen equipment at client locations.</li><li>Diagnose faults and perform repairs on chimneys, exhaust systems, ovens, refrigerators, and other commercial kitchen appliances.</li><li>Conduct routine preventive maintenance to ensure equipment longevity and safety.</li><li>Respond promptly to service requests and ensure minimum downtime for clients.</li><li>Maintain tools and parts inventory related to kitchen equipment servicing.</li><li>Provide technical advice and support to clients and colleagues.</li><li>Ensure compliance with safety standards and manufacturer specifications.</li><li>Document all work performed, including parts used and service time.</li></ul>Qualifications &amp; Requirements:<ul><li>Proven experience as a kitchen equipment technician or HVAC technician with kitchen appliance expertise.</li><li>Familiarity with electrical and gas-powered restaurant appliances.</li><li>Good understanding of exhaust and ventilation systems (e.g., chimneys, hoods).</li><li>Basic knowledge of refrigeration systems and controls.</li><li>Ability to read and interpret technical manuals and diagrams.</li><li>Diploma/Certificate in Mechanical, Electrical, HVAC, or a related technical field.</li><li>Ability to work independently and handle emergency repairs.</li></ul>Preferred Experience:<ul><li>2+ years in commercial kitchen equipment servicing.</li><li>Experience with brands commonly used in restaurants and hotels.</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,500.00 per month

Kitchen Equipment Technician

Job Title: Call Center Agent - (Arabic speaking) Technical SupportLocation: Doha- QatarJob Type: Full-TimeJob Description:We are seeking a motivated and knowledgeable Call Center Agent to join our dynamic team. The ideal candidate will have a strong background in technical support, specifically in AC maintenance, electrical work, plumbing, and general handyman services. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach.Key Responsibilities:- Respond to incoming calls and inquiries related to AC maintenance, electrical work, plumbing, and handyman services.- Provide accurate information and guidance to customers regarding service options, scheduling, and troubleshooting techniques.- Assist customers in diagnosing issues over the phone and recommend appropriate solutions or service appointments.- Maintain detailed records of customer interactions, service requests, and follow-up actions in the company&rsquo;s database.- Collaborate with field technicians to ensure timely service delivery and customer satisfaction.- Stay updated on industry standards, new products, and service techniques to provide the best support possible.- Handle customer complaints and resolve issues effectively while maintaining a positive customer experience.- Participate in training sessions and team meetings to continuously improve service delivery.Qualifications:- High school diploma or equivalent; technical certification in HVAC, electrical, plumbing, or handyman services is a plus.- Previous experience in a call center or customer service role with a technical focus.- Strong knowledge of AC maintenance, electrical systems, plumbing, and general handyman skills.- Excellent verbal and written communication skills.- Ability to work in a fast-paced environment while maintaining attention to detail.- Proficient in using computer systems and call center software.- Strong problem-solving skills and the ability to think critically under pressure.Benefits:- Competitive salary and performance-based incentives.- Comprehensive training and ongoing professional development.- Opportunity to work in a supportive and collaborative team environment.If you're passionate about helping customers and have the technical expertise in home maintenance services, we encourage you to apply and join our team!Job Type: Full-timePay: QAR2,000.00 - QAR5,000.00 per month

Call Center Agent (male)- Technical Support

Join Alfaytri and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alfaytri

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Kitchen Equipment Technician

Call Center Agent (male)- Technical Support