Qureos Mentor

Alila Hotels

<div>
 
 Organization- Alila Hinu Bay
 
 
 
 
 Summary
 
 
 
 Under the general direction from Alila Hotel and Resorts Policies and Procedure to act on behalf on the Hotel Management to ensure all aspects of the daily operation of spa, fitness, and wellness facilities for Alila Hinu Bay runs smoothly and guests are providing with maximum levels of service and satisfaction.
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Skill
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 Has Leadership Skill
 </li>
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 Has ability to create the promotion program
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 Has a sense of urgency
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 Has a skill of creating a new treatment
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 Has ability to train team member
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 Has Computer skills
 </li>
 <li>
 Knowledge
 </li>
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 Ability to operate hotel system
 </li>
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 Has treatment knowledge
 </li>
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 Master in English
 </li>
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 Has Product Knowledge skills
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 Develop and present a budget
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 Manages programs within budget constraints
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 Applies budget processes
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 Develops strategies for determining budget priorities
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 Self Image
 </li>
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 Responds appropriately to customer inquiries, requests or complaints
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 Acts to makes things better for the customer
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 Encourages others to work together as a team
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 Develops and uses systems to increase order and ensure that procedures are followed
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 Acts to support learning and development of team member; e.g : provides training, gives task-oriented instruction, directions, coaching and demonstrations, and provides support to increase working effectiveness
 </li>
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 Gives negative and positive feedback in work performance and behaviour for improvement to subordinates
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 Allocates task responsibility in appropriate areas to appropriate individuals
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 Shows tolerance; remains calm and patient in stressful situations
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 Controls own feelings and temper in all situations
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 Responds constructively to problems even under stress
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 Trait
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 Engaging to the guest
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 Acts in a consistent manner
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 Acts to gain confidence and trust from superiors and colleagues
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 Works well with other people
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 Communicates clearly and successfully in English Remembers faces and names easily
 
 
 </li>
 </ul>
 The ideal candidate should possess the expertise and passion to;
 
 
 <ul>
 <li>
 Oversee the comprehensive operation of spa, fitness, and wellness facilities &mdash; including bookings, service quality, team scheduling, facility maintenance, and creating an inviting ambiance.
 </li>
 <li>
 Design and deliver innovative wellness programs such as yoga, meditation, aqua fitness, nutritional workshops, and customized wellness packages.
 </li>
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 Curate unique, signature wellness experiences that reflect the identity of our resort and resonate with our guest demographics.
 </li>
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 Provide personalized wellness consultations and orientation sessions to enhance guest engagement.
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 Contribute to work on sales and marketing plans and programs, attend weekly sales and marketing meetings.
 </li>
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 Enforce Hotel and Spa&rsquo;s Standard Policy and Procedures and Core Standards
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 Review employees job descriptions and document changes or updates.
 </li>
 <li>
 Conduct quarterly staff reviews and report results to HR and Spa Director.
 </li>
 <li>
 Monitor standard check list are done daily as to SOP.
 </li>
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 Conduct daily staff briefings, reviewing the previous day&rsquo;s customer comments and operations points.
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 Coordinate with other departments for promotions and special projects when needed.
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 Assist with journalists and photo shootings. Ensure all branding related comments and collateral material is passed on by communications manager.
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 Responsible for daily basic spa operations accounting procedures
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 Responsible to monitor employee&rsquo;s rules and regulations
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 Submit monthly operational reports to Spa Director and summary to GM
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 Maintain a month to date sales statistics and activities journal.
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 Plan and execute immersive wellness retreats, themed wellness weekends, and special programs (e.g., mindfulness retreats, detox journeys).
 </li>
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 Coordinate guest practitioners, visiting experts, and wellness-focused events that enrich the guest experience.
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 4-7 years in a similar role; prior experience in a 5-star hotel is essential;
 </li>
 <li>
 experience in the Middle East and hotel pre-opening is an advantage.
 </li>
 <li>
 Strong computer literacy is a must.
 </li>
 <li>
 Excellent customer service skills with the ability to understand guest needs independently; clear verbal and written communication in English.
 </li>
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 Capable of conducting personal training sessions and creating membership programs.
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 Detail-oriented, well-organized, and able to multitask effectively.
 </li>
 </ul>
</div>


Job Id: Ezl8V43/+xan8YRPe13SafKFdQ6HqWf0NKGzyjxPfrfBnwptP3wtKRvS6aOZ8ccBkcFc7G0LZnXYWchjdBKlQVFFCKeZDetyRRiQiR/XlejpAOUZ2Bqq28QcjJLbkx2QFmNFICQ2gfDxyg==

Wellness Manager

<div>
 
 Organization- Alila Hinu Bay
 
 
 
 
 Summary
 
 
 
 We are seeking an
 
 Engineering - Team Leader
 
 to support our Engineering Manager in overseeing departmental operations and ensuring the functionality and safety of all mechanical, electrical, and building systems. This role plays a key part in shift leadership and cross-departmental coordination, ensuring seamless service delivery and high maintenance standards throughout the resort.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Be actively involved in building teamwork and enhancing the team&rsquo;s commitment to their work and the hotel.
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 Understand the hotel&rsquo;s vision and brand personality and ensure it is integrated in your daily work practices.
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 Actively and successfully train people to work according to hotel&rsquo;s standards
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 Recognize outstanding individual performance in your team and deal with substandard performance fairly, immediately and constructively
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 Ensure all employees under your supervision are scheduled in accordance with business needs
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 Participate in departmental and hotel problem solving teams during weekly and monthly core meetings
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 Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues
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 Be informed and keep your supervisor informed of all matters that may affect your work, the hotel&rsquo;s service or reputation
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 Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards
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 Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs
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 Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
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 Care about your work environment, Green globe program and make sure it is tidy and well maintained
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 Be reliable and ensure you are at work on time
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 Know your role in case of emergency such as bomb threat, flood, fire etc
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 Understand the Employee Handbook and comply with the standards it outlines
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 Carry out all professionally reasonable instructions given by your supervisor
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 Supervise and participate in the maintenance, repair, installation and operation of steam, water, sewer, air and gas utilities and equipment as well as laundry, kitchen, heating plant, air conditioning and ventilation systems; supervisee and participate in the maintenance and repair of trucks, lawnmowers, automotive and power drive equipment
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 Monitor and supervise the work of contractors performing services on utility projects
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 Supervise and perform metals parts machining and processing utilizing power driven equipment such as lathes, milling machines, shapers and drill presses
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 Supervise and participate in metal fabrication and repair work involving the use of welding equipment; review drawings and/or sketches and determine methods fro performing requested work
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 Plan and schedule work for the group ensuring proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties
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 Assist in development and implementation of preventive maintenance programs for mechanical equipment and facilities
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 Prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations and/or conclusions
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 Train and instruct new team member in department.
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 Recommend various personnel actions including, but not limited to hiring, performance appraisals, promotions, transfers and vacation schedules
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 Estimate time, cost and amount and type of lumber and supplies required for projects; requisition lumber and supplies required
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 Inspect completed work to ensure compliance with blueprints, specifications, instructions and applicable federal, state and local order; direct any rework or modification
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 Conduct periodic inspections of the hotel buildings and facilities to determine repair needs; establish and coordinate programs of preventive maintenance
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 Successfully develops and implements short term and small-scale projects. Accurately estimates and request resources required to successfully achieving goals
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 Consistently sets high standards of quality. Team members demonstrate commitment to provide quality service, establishes and monitors procedures designed to measure quality, and recommend improvements based on experience and feedback obtained
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 Report any unusual finding or safety hazards immediately to the Chief Engineering
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 Successfully complete Training Certification Process and review all department safety information (i.e. JHA&rsquo;s and MSDS&rsquo;s), practice emergency procedures in compliance with standards. Reacts and assist in hotel emergency situation if necessary
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 Understand and practice hotel emergency fire procedures
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 Perform all other engineering related duties assigned by the Chief Engineer. Offer lateral service to internal/external customer when available
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 Learn, understand and energize Alila Villa Uluwatu Standard
 
 
 </li>
 </ul>
 
 Technical Expertise
 
 
 
 <ul>
 <li>
 Collect and distributes works order to the appropriate section and ensure that his subordinates on shift duty are proficient to carry out their daily routines of operation
 </li>
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 To complete all work orders, receive during his shift if possible and ensure that unfinished orders are properly handed over to the following shift for completion
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 At regular intervals, inspects and logs the working condition of equipment, machinery and engineering systems
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 In the event of any sign of abnormality or breakdown of engineering systems, he must cease the operation of that equipment and run the standby system, then inform his superiors of his action
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 Monitor and records utility consumption and assist the Assistant Chief Engineer to maintain efficiency
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 Trains and direct his subordinate in the correct operation of the equipment and machinery in his control
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 Trains and direct his subordinates in the correct operation of all emergency equipment i.e. fire protection panel and emergency generation equipment
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 To pass on his experience and skill to his subordinates in order to achieve a highly skilled and motivated team
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 To observe and practice safe working methods
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 To participate in the Hotel Emergency Team/Fire Brigade
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 To attend Life Safety instruction classes and any other Hotel training schemes
 
 
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 </ul>
 
 Environment Sustainability Responsibilities
 
 
 
 <ul>
 <li>
 Comply health, safety, security policies of the hotel
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 Having knowledge and ability to support environment friendly operational approach
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 Having knowledge and ability to implement Earth Check principles in his/her scope
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Certificate in Engineering, ideally in electronic, electrical, or mechanical engineering.
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 Minimum of 4 -5 years of experience in hotel engineering operations.
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 Proficiency in Microsoft Office, BMS platforms.
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 Willingness to work shifts and perform extended hours when required.
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 Strong written and spoken English communication skills.
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 Service-oriented mindset with a commitment to Hyatt s hospitality standards.
 </li>
 </ul>
</div>


Job Id: WNcd/cHQadSnWFnV5roQHnDrgOzgkyvT5a6k7smrOVA8zfXLN2iXsAAVwSd3C45JXW9wK4lUR36z1T1FJ9THi7COYaS8eDVYf2Rk16yQItqjnwD/41Dswa961x0aG6XbA5EFc+z0xdiKBg==

Engineering- Team Leader

<div>
 
 Organization- Alila Hinu Bay
 
 
 
 
 Summary
 
 
 
 The Staff Cafeteria - Commis is responsible for preparing and serving meals for hotel staff in the staff dining area. This role involves assisting in the kitchen operations, ensuring food quality and hygiene standards are met, and providing excellent service to staff members.
 
 
 
 Overview of Responsibilities:
 
 
 
 <ul>
 <li>
 Prepare ingredients for cooking, including portioning, chopping, and storing food.
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 Wash and peel fresh fruits and vegetables.
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 Weigh, measure, and mix ingredients.
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 Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
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 Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers.
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 Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food.
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 Set-up and break down work station.
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 Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
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 Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
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 Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
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 Speak with others using clear and professional language.
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 Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
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 Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift.
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 Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
 </li>
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 Perform other reasonable job duties as requested by Supervisors.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or G.E.D. equivalent
 </li>
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 Previous experience in a similar role within a hotel.
 </li>
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 Basic culinary skills and knowledge of food preparation techniques.
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 Strong attention to detail and commitment to maintaining high standards of hygiene and safety.
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 Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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 Good communication and interpersonal skills.
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 Flexibility to work various shifts, including weekends and holidays.
 </li>
 </ul>
</div>


Job Id: W0ywaUDUZrT/waaSXPV/5K4oDYQRXM3CO07kSQenu+zAJzN1fYFXUVKhIs9wq9jp/NZFDzyWiVWdXhmCiiXKMhEBXM3MKa2roAXzz2PPIw9nn5lAPtGoaW0HjlZWCzb7STmzdGA+JhUshQ==

Commis (Cafeteria)

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 General Duties
 
 
 <ul>
 <li>
 Manages and organizes a maintenance team whose mission is to ensure proper maintenance and repair of the entire building and hotel different areas and equipment's (front and back of the house). This is accomplished within the scope of a budget and in conformity with well-defined management norms.
 </li>
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 Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in maintenance activities.
 </li>
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 Responsible for the operation of the maintenance department, overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Hotel. Both in term of assets and respect of equipments.
 </li>
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 Responsible for the security and safety norms of the equipment's and the buildings.
 </li>
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 Responsible for constantly providing recommendations or permanent solutions for defects / Engineering related issues.
 </li>
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 Responsible for consolidation and reporting of data required to maintain Earth Check certification and present the data accurately during Audit.
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 Sufficient knowledge and comprehension on hotel&rsquo;s assets, equipment and structure based on to enable him / her providing sound advise on strategic planning for future hotel&rsquo;s operational effectiveness, safety and security
 
 
 </li>
 </ul>
 Management Responsibilities
 
 
 <ul>
 <li>
 Responsible for ensuring implementation of the hotel vision in the maintenance department and implementation of the regular business action plans.
 </li>
 <li>
 Ensure that all policies, procedures and rules set by the management are adhered to by the staff in Engineering department.
 
 
 </li>
 </ul>
 General Responsibilities
 
 
 <ul>
 <li>
 Plans, directs, controls and co-ordinates activities of all Engineering personnel engaged in maintenance and repair of the buildings and equipment's concerned (Audio Visual, M&amp;E, Building in general and with particular attention and care to the Boilers, Air conditioning systems, electrical distribution and generators, water systems, hotel systems such as Fire, kitchen equipment's, cold stores, laundry equipment's, gas storage and distribution, , etc.).
 </li>
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 Recruiting, interviewing and hiring people.(&ldquo;Getting the right person in the right job&rdquo;)
 </li>
 <li>
 Communicate the vision and brand personality to the team and ensure it is integrated in the department&rsquo;s business practices.
 </li>
 <li>
 Actively and successfully train people for current assignments and future growth.
 </li>
 <li>
 Set and communicate high performance standards.
 </li>
 <li>
 Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
 </li>
 <li>
 Ensure all employees under your supervision are scheduled in accordance with business needs.
 </li>
 <li>
 Maintain hotel's standards, policies and procedures with all engineering personnel.
 
 
 </li>
 </ul>
 Page 2 of 4
 
 
 <ul>
 <li>
 Prioritize, organize and delegate work assignments.
 </li>
 <li>
 Direct performance of engineering staff and follow up with corrections where needed.
 </li>
 <li>
 Motivate engineering staff and maintain a cohesive team.
 </li>
 <li>
 Promote positive work relationships with service personnel and other departments
 </li>
 <li>
 Responsible for the elaboration and implementation of maintenance standards.
 </li>
 <li>
 Inspect regularly the entire Hotel to check the state of the buildings and of the installations and equipment's.
 </li>
 <li>
 Ensure sufficient par stock of spare parts to allow seamless replacements or repairs.
 </li>
 <li>
 Checks all hotel equipment's making sure they are in good working conditions, follow up on equipment's that need repair, additional spare parts, replacement or disposal.
 </li>
 <li>
 Sees to it that all repairs and maintenance jobs are done according to hotel standards and practices and done promptly with continuous updates to RM / GM on progress and completion.
 </li>
 <li>
 Check regularly the state of cleanliness and hygiene and sanitation of the hotel equipment's and buildings. Recommends points from improvement and implements the same.
 </li>
 <li>
 Conducts sanitation inspections and maintenance inspections of the back of the house on a regular basis according to hotel standards and procedures.
 </li>
 <li>
 Receives function sheets from the banquet department and schedules preparation for all Audiovisual and other technical requirement, and should be involved in pre-event planning.
 </li>
 <li>
 Co-operates with the Purchasing department in locating sources for needed items, substitutes locally available for imported ones and ensure best quality and value for money.
 </li>
 <li>
 Controls costs by minimizing spoilage, maintaining adequate inventory of tools. (Maintenance store control).
 </li>
 <li>
 Prepares the schedules of all maintenance staff, controls this schedule making sure all areas are covered properly.
 
 
 </li>
 </ul>
 Preventative Maintenance
 
 
 <ul>
 <li>
 Ensure to continue a preventative maintenance program covering all areas of the hotel.
 </li>
 <li>
 Set up a schedule for preventative maintenance and ensure its realization in a timely manner.
 </li>
 <li>
 Ensure that the M&amp;E full listing is available and fully updated for a proper schedule of preventative maintenance.
 </li>
 <li>
 Directly responsible for the maintenance of the assets.
 </li>
 <li>
 Directly responsible for the hotel safety and fire standards, ensure regular check, and that safety standards and emergency procedures.
 
 
 </li>
 </ul>
 Hotel safety and security
 
 
 <ul>
 <li>
 In accordance with Indonesia laws and regulations, ensure availability and safe usage of the fire, gas and electrical equipment's and related.
 </li>
 <li>
 Ensure that all fire equipment's are in proper working condition (detection equipment's and fire fighting equipment's).
 </li>
 <li>
 Ensure regular fire drills in co-operation with the security department.
 
 
 </li>
 </ul>
 Financial Responsibilities
 
 
 <ul>
 <li>
 Concentrate on the optimization of the wellbeing and long life of all equipment's with constant preoccupation for the minimum expenses.
 </li>
 <li>
 Directly responsible of maintaining his department costs and other expenses related as per guidelines defined.
 </li>
 <li>
 Directly responsible of all needed equipment's purchases (spare parts, replacement parts, etc.), selection of suppliers in co-operation with purchasing manager.
 </li>
 <li>
 Directly responsible of all needed equipment's receiving and the quality of control upon receiving as per purchase orders and proper storage of goods upon receipt in co-operation with the Accounting department and store.
 
 
 </li>
 </ul>
 Page 3 of 4
 
 
 <ul>
 <li>
 Responsible for setting all the par stock for maintenance dept. items, monitoring delivery with store and purchasing and avoiding shortage of goods.
 </li>
 <li>
 Responsible for the preparation of the yearly budget,Capex plan and Monthly expenses forcast for for the Engineering department in co- operation with resident manager and for final approval of General Manager.
 </li>
 <li>
 Responsible for keeping up to date concerning new products, energy saving measures and strategies, pricing of equipment's, etc.
 </li>
 <li>
 Responsible for setting up energy saving plans and training/guidelines for all concerned to follow and assist when and where possible.
 
 
 </li>
 </ul>
 Legal Responsibilities
 
 
 <ul>
 <li>
 Responsible for keeping up to date concerning all Indonesian legislation's with regard to the technical and safety aspects.
 
 
 </li>
 </ul>
 Social Responsibilities
 
 
 <ul>
 <li>
 Define with RM &amp; GM the manpower planning. -Ensure the quality of recruitment.
 </li>
 <li>
 Proposes to RM &amp; GM promotions and salary review within his team.
 </li>
 <li>
 Ensure that all employees in his department have a proper job description and work objectives.
 </li>
 <li>
 Ensure to respect all personnel procedures in terms of discipline, assessment, objectives and training.
 </li>
 <li>
 Hires, trains, guides and evaluates performance of maintenance personnel according to skill in the various concerned areas.
 </li>
 <li>
 Responsible of the grooming and motivation and general attitude of his employees.
 </li>
 <li>
 Conducts meetings, briefings, training, etc. with the maintenance staff, keeping them informed of new policies and procedures and other information's pertinent to hotel operation.
 </li>
 <li>
 Sees to it that the hotel's house rules and regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued following established hotel policies.
 </li>
 <li>
 Responsible of the professional skills of all his employees.
 </li>
 <li>
 Responsible for the quality and quantity of all training programs, and proper planning and reporting of training, following the hotel policies on this subject.
 </li>
 <li>
 Ensure at all times professional and co-operative relationship with all other department heads, RM, GM and more generally all employees within the hotel.
 </li>
 <li>
 Ensure to respect al all time the hotels image both internally and externally.
 </li>
 <li>
 Ensure at all times full respect of the confidentiality directly related to his function.
 </li>
 <li>
 Performs duties common to all department heads and other duties, which may be assigned.
 </li>
 <li>
 Attend daily briefings and weekly meetings as required.
 </li>
 <li>
 Maintain a high commercial and professional attitude at all time and train the staff to do likewise.
 
 
 </li>
 </ul>
 Environment Sustainability Responsibilities
 
 
 <ul>
 <li>
 Comply health, safety, security policies of the hotel
 </li>
 <li>
 Having knowledge and ability to support environment friendly operational approach
 </li>
 <li>
 Having knowledge and ability to implement Earth Check principles in his/her scope
 </li>
 </ul>
</div>


Job Id: 2ZeUmAP2sqtkcbTCJTofVLqJJe95OYwWjT2K34ORnTPMX4cxHOBTmGd6pat0mbdXyzPS6cwzCsk+yUcieOKrBHVGZyteqpIC6VJBK5FzxoZVd0xm2Bipl4TMvxhNcepWMHVih88cTuIMDg==

Chief Engineer

Join Alila Hotels and explore 4 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.