Qureos Mentor

Alila Hotels

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 Description - External
 
 
 
 Job Summary:
 
 
 
 As the Restaurant Manager at Alila Jabal Al Akhdar, you will play a pivotal role in overseeing the day-to-day operations of our hotel restaurant. You will be responsible for managing the restaurant staff, maintaining exceptional food and service standards, and maximizing revenue and profitability. Your leadership and expertise will contribute to creating memorable dining experiences for our guests.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Team Leadership:
 </li>
 <li>
 Recruit, train, and supervise restaurant staff, including servers, hosts/hostesses, and kitchen staff.
 </li>
 <li>
 Foster a positive and motivated work environment, promoting teamwork and professional growth.
 </li>
 <li>
 Conduct regular staff meetings and provide performance feedback.
 </li>
 <li>
 Operations Management:
 </li>
 <li>
 Oversee the daily operations of the restaurant, including opening and closing procedures.
 </li>
 <li>
 Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment.
 </li>
 <li>
 Manage restaurant inventory and supplies, placing orders as necessary.
 </li>
 <li>
 Develop and implement restaurant policies and procedures.
 </li>
 <li>
 Guest Experience:
 </li>
 <li>
 Uphold the hotel's high service standards and ensure exceptional guest experiences.
 </li>
 <li>
 Handle guest inquiries, concerns, and feedback with professionalism and resolve issues effectively.
 </li>
 <li>
 Monitor and maintain restaurant ambiance, including lighting, music, and d&eacute;cor.
 </li>
 <li>
 Financial Management:
 </li>
 <li>
 Set and achieve revenue and profitability targets through effective cost control and menu pricing.
 </li>
 <li>
 Monitor financial performance through budget management and regular reporting.
 </li>
 <li>
 Implement strategies to increase restaurant sales and profitability.
 </li>
 <li>
 Menu Development:
 </li>
 <li>
 Collaborate with the chef to create and update menu offerings that align with guest preferences and seasonal trends.
 </li>
 <li>
 Ensure menu items are accurately presented and consistent in taste and quality.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least 2 - 3 Years experience in Food and Beverages services in a luxury hotel, fine dining restaurant or upscale hospitality environment
 </li>
 <li>
 Formal training in customer service, food and beverages, or hospitality management is an advantage
 </li>
 <li>
 Strong communication in English; additional languages are highly valued
 </li>
 <li>
 Excellent Leadership and communications skills, with hands-on management style.
 </li>
 </ul>
</div>

Restaurant Manager

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Resumo
 
 
 
 
 Qualifica&ccedil;&otilde;es
 
</div>

Chefe de departamento – sem detalhes pessoais

<div>
 
 Organization- Alila Hinu Bay
 
 
 
 
 Summary
 
 
 
 Responsible to host and serve all guests, ensuring they have an exceptional drinking &amp; dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.
 
 
 
 Main Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt&rsquo;s Values and culture characteristics
 </li>
 <li>
 To follow all skills trained in the departmental core Training
 </li>
 <li>
 Take care of the equipment as if it were your own
 </li>
 <li>
 Know the daily targets and projections
 </li>
 <li>
 Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
 </li>
 <li>
 To be fully conversant with all services, offers, promotions and facilities offered by the hotel
 </li>
 <li>
 Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bar tenders
 </li>
 <li>
 Check dishes and kitchenware for cleanliness and presentation and report any problems, to include par levels as set by the management
 </li>
 <li>
 Adhere to the correct restaurant pathways
 </li>
 <li>
 To alert any potential problems to your direct supervision, where possible before they arise
 </li>
 <li>
 Attend all training where required, having an avid interest in learning and education surrounding their venue and products
 </li>
 <li>
 To understand and strictly adhere to the Rules &amp; Regulations established in the Employee Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health and Safety
 </li>
 <li>
 To carry out any other reasonable duties and responsibilities as assigned
 </li>
 <li>
 Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables
 </li>
 <li>
 To be charismatic and make conversation easily and with an array of people
 </li>
 <li>
 To be driven by achieving a rounded sales experience, using selling skills as trained
 </li>
 <li>
 Able to effectively manage their dedicated working areas and delegate where appropriate
 </li>
 <li>
 Meets sales mix expectations
 </li>
 <li>
 Meets sales and spend forecasts
 </li>
 <li>
 Have a thorough understanding of the local industry
 </li>
 <li>
 Following international and local Bar and Drink trends
 </li>
 <li>
 Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature
 </li>
 <li>
 Serve alcohol responsibly and report any concerns to duty manager immediately.
 
 
 </li>
 </ul>
 
 General Responsibility
 
 
 
 <ul>
 <li>
 Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.
 </li>
 <li>
 Provide information regarding the hotel&rsquo;s facilities &amp; services.
 </li>
 <li>
 Be informed and keep your supervisor informed of all matters that may affect your work, the hotel&rsquo;s service or reputation.
 </li>
 <li>
 Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards.
 </li>
 <li>
 Be flexible and open to change in your job responsibilities, work area and /or roster to meet business needs.
 </li>
 <li>
 Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.
 </li>
 <li>
 Care about your environment and make sure it is tidy and well maintained.
 </li>
 <li>
 Be reliable and ensure you are at work on time.
 </li>
 <li>
 Know your role in case of emergency such as bomb threat, flood, fire etc.
 </li>
 <li>
 Understand the Employee Handbook and comply with the standards it outlines.
 </li>
 <li>
 Carry out all professionally reasonable instruction given by your supervisor.
 </li>
 <li>
 Report all incidents, accidents and guest complaints in briefings
 
 
 </li>
 </ul>
 
 
 
 Technical Expertise
 
 
 
 <ul>
 <li>
 Handle cashiering duties in accordance with policies &amp; procedures
 </li>
 <li>
 Providing service to guests in accordance with service standards
 </li>
 <li>
 Prepare the bar for service
 </li>
 <li>
 Check bar stock and prepare orders for replenishing of supplies
 </li>
 <li>
 Know the menu/special promotions and assist guests with recommendations
 </li>
 <li>
 Know all beverage recipes and prepare all drink orders accordingly
 </li>
 <li>
 Control cost by adhering to quantities specified in all beverage recipes
 </li>
 <li>
 Ensure all opening and closing duties are implemented accordance with established standards
 </li>
 <li>
 Assist in service in the other FB outlet when required
 </li>
 <li>
 Ensure the bar areas is maintained clean and tidy
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2- 5 years of experience as a bartender
 </li>
 <li>
 Good knowledge of classic and modern cocktails, mocktails, and beverages
 </li>
 <li>
 Positive attitude, good communication, and team player
 </li>
 <li>
 Must be presentable and professional under pressure
 </li>
 <li>
 Ability to work in a fast-paced hospitality environment
 </li>
 </ul>
</div>

Bartender

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 
 
 General Responsibility
 
 
 
 
 
 Must have minimum 2 Years Experience in F&amp;B Luxury Hotels.
 
 
 
 <ul>
 <li>
 Oversee all front and back of the house restaurant operations.
 </li>
 <li>
 Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.
 </li>
 <li>
 Train new employees and provide ongoing training for all staff. Prepare weekly schedule for the department with approval from the superior, monitor Staff attendance, leave etc.
 </li>
 <li>
 Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards.
 </li>
 <li>
 Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.
 </li>
 <li>
 Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
 </li>
 <li>
 Maintain quality control for all food and beverage.
 </li>
 <li>
 Be reliable and ensure you and all team members are at work on time.
 </li>
 <li>
 Project future needs for goods, fruits, beverage stationary ,cleaning product order accordingly.
 </li>
 <li>
 Oversee heath code compliance and sanitation standards.
 </li>
 <li>
 Carry out all professionally reasonable instructions given by your superior.
 </li>
 <li>
 Monitoring inventory for CCG and all equipment required for outlets.
 </li>
 <li>
 Conducting regular inspection of dispense bar/ lounge bar to determine whether proper standards of hygiene.
 </li>
 <li>
 Monitoring the restaurant cash flow and settling outstanding bills.
 </li>
 <li>
 Checking in on dining guests to enquire about food and service quality.
 </li>
 <li>
 Resolving guests' complaints in professional manner.
 </li>
 <li>
 Generate weekly, monthly and annual reports.
 </li>
 <li>
 Attend quarterly P&amp;L meeting.
 </li>
 <li>
 Seek ways to cut waste and decrease operational costs.
 
 
 </li>
 </ul>
 
 PHYSICAL EFFORT:-
 
 
 
 This position requires minimal stooping, lifting and substantial walking. All employees must maintain a neat, clean and well-groomed appearance.
 
 
 
 
 WORK CONTACTS: -
 
 
 Daily contact with restaurant manager or F&amp;B manager etc.
 
 
 
 
 WORKING CONDITION: -
 
 
 Must be able to work in a high volume fast paced environment.
 
 
 
 Technical Expertise Restaurant Supervisor
 
 
 
 <ul>
 <li>
 Effectively manage the restaurant in the absence of the Restaurant Manager/ Assistant Restaurant Manager.
 </li>
 <li>
 Ensure service style, tabletop and overall presentation of the product in accordance with the hotel&rsquo;s image.
 </li>
 <li>
 Responsible in making floor assignment during the shift.
 </li>
 <li>
 Responsible in keeping the operation running smoothly.
 </li>
 <li>
 Find the guest feedback and take necessary action if something is not match with the standard.
 </li>
 <li>
 Reviewing customers surveys to develop and implement way to improve customer service.
 
 
 </li>
 </ul>
 
 
 Bar Supervisor
 
 
 
 
 <ul>
 <li>
 Monitoring the bar operational and supporting the bar attendant if required.
 </li>
 <li>
 Ability to use standard software application and hotel systems including point of sale systems.
 </li>
 <li>
 Plan and control beverage inventory level
 </li>
 <li>
 Ensure all established standards of operation are implemented.
 </li>
 <li>
 Work together with accounting to prepare and implement inventory procedures
 </li>
 <li>
 Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
 </li>
 <li>
 Work together with the outlet manager forconsistence work performance
 </li>
 <li>
 Maintaining effective controls in the Beverage Department.
 </li>
 <li>
 Responsible to train staff on daily basis
 </li>
 </ul>
</div>

F&B Team Lead

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 
 Alila
 
 means &ldquo;Surprise&rdquo; in Sanskrit, which suitably describes the refreshing character of our properties and the reaction of our guests when they stay with us.
 
 
 
 OUR PURPOSE
 
 
 We care for people so they can be their best
 
 
 
 Care comes from a place of empathy and authentic human connection. We do this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment &mdash; engaged, fulfilled, and ready to take on the world.
 
 
 
 BRAND TARGET
 
 
 Well-traveled guests seeking reflection and impactful connections
 
 
 
 
 BRAND PROMISE
 
 
 To craft rare and intimate experiences
 
 
 
 
 BRAND PRINCIPLES
 
 
 Contemporary expression of centuries-old traditions
 
 
 
 
 Authentic experiences on the road less traveled
 
 
 
 
 Sustainable, community-enriching mindset
 
 
 
 
 World-class service from local experts
 
 
 
 
 GUESTS NEED
 
 
 To relax, recharge, and re-energize
 
 
 
 
 PROPERTY TIER
 
 
 Luxury
 
 
 
 
 PORTFOLIO
 
 
 Boundless
 
 
 
 
 FINANCIAL ACCOUNTABILITY
 
 
 
 <ul>
 <li>
 Can operate the cashier system as per the company standards;
 </li>
 <li>
 Operate the POS system as per the company policy (no access to Void and Manager Reports).
 
 
 </li>
 </ul>
 
 CONDITIONS OF WORK
 
 
 
 <ul>
 <li>
 Work in a variety of Food &amp; Beverage environments including indoor and outdoor conditions, as well as exposure to smoky environments and harsh variations in weather conditions;
 </li>
 <li>
 Some heavy lifting may be required while on duty.
 
 
 </li>
 </ul>
 
 Role Overview
 
 
 
 <ul>
 <li>
 Makes sure that the guests feel always at ease and find everything to their taste;
 </li>
 <li>
 Provides guests with a friendly, competent and top quality service ensuring maximum guest satisfaction in a manner consistent with house standards;
 </li>
 <li>
 To be honest and reliable;
 </li>
 <li>
 Co-operates with the rest of the team for a smooth operation;
 </li>
 <li>
 Has a good knowledge of the food and beverages served in the restaurant / bar;
 </li>
 <li>
 Serves food and beverages to guests according to the sequence of service learnt during training;
 </li>
 <li>
 Performs various incidental duties to increase guest&rsquo;s enjoyment and facilitate a smooth overall operation of the dining room;
 </li>
 <li>
 Greets the guest with a warm smile and by name if possible;
 </li>
 <li>
 Maintains an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant SOPs in the F&amp;B standards manual;
 </li>
 <li>
 Should be flexible and ready to work any shift given as per the requirement of the Outlet and Business Needs.
 
 
 </li>
 </ul>
 
 MAIN DUTIES
 
 
 
 <ul>
 <li>
 To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health and Safety;
 </li>
 <li>
 To report for duty punctually, wearing the correct uniform and name tag at all times;
 </li>
 <li>
 To attend and contribute to all staff meetings, Departmental and Hotel trainings scheduled and other related activities;
 </li>
 <li>
 To respond to any changes in the restaurant function as instructed by the hotel;
 </li>
 <li>
 To project at all times a positive and motivated attitude and exercise self-control;
 </li>
 <li>
 To work split shifts as and when required;
 </li>
 <li>
 To be available to be cross trained in any other department of the hotel;
 </li>
 <li>
 Identify and anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information;
 </li>
 <li>
 Meet all needs and requests of guests within acceptable enterprise timeframes;
 </li>
 <li>
 Identify and take all opportunities to enhance the quality of service;
 </li>
 <li>
 Recognize guests dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and Alila Jabal Akhdar guest feedback / complaint procedures SOP;
 </li>
 <li>
 Offer assistance to colleagues when required, to ensure designated work goals are met;
 </li>
 <li>
 Demonstrate trust, support and respect towards team members in day-to-day work activities;
 </li>
 <li>
 Conduct communication with guests and colleagues in a polite, professional and friendly manner;
 </li>
 <li>
 Practice high standards of personal presentation in accordance with Alila Jabal Akhdar grooming &amp; presentation standards;
 </li>
 <li>
 Seek assistance from other team members, supervisors and managers when required;
 </li>
 <li>
 Provide the perfect service experience for every guest. Ensure that Guest feels important and welcome in the restaurant;
 </li>
 <li>
 Always follow the hygiene standard, anti COVID-19 measures and policies;
 </li>
 <li>
 All team members (male/female) must be able to carry tray for food and beverage, including clearance.
 
 
 </li>
 </ul>
 
 OPERATIONAL DUTIES
 
 
 
 <ul>
 <li>
 Awareness and sensitivity to the concept of luxury and quality.
 </li>
 <li>
 Address special guest preferences recorded in guest history profiles.
 </li>
 <li>
 Ensure Hostess Team provide quality service to the guests by responding to requests promptly, efficiently and courteously during and throughout the guest&rsquo;s experience.
 </li>
 <li>
 Identify and anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
 </li>
 <li>
 Identify and take all opportunities to enhance the quality of service.
 </li>
 <li>
 Ensures hostess desk/door is manned at all times so that all customers receive a friendly &amp; prompt welcome.
 </li>
 <li>
 Schedule dining reservations and arranges parties or special services for customers according to the restaurant reservations SOP.
 </li>
 <li>
 Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.
 </li>
 <li>
 Has a working knowledge of the dining room layout, table numbers, stations and colleagues working during each shift.
 </li>
 <li>
 Thorough knowledge of the menu to answer any questions the guests may have and should inform guests of any specials at time of seating.
 </li>
 <li>
 Immediately shares guest name to relevant service staff directly after seating.
 </li>
 <li>
 Responsible for the collection and input of any relevant guest history in profile.
 </li>
 <li>
 To be entirely flexible and adapt to rotate within the different sub departments of the Food &amp; Beverage Division or any other Department of the hotel as assigned;
 </li>
 <li>
 To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department;
 </li>
 <li>
 To ensure that the Place of Work and surrounding area is kept clean, disinfected and organized at all times;
 </li>
 <li>
 To monitor operating supplies and reduce spoilage and wastage;
 </li>
 <li>
 Answers telephone within 3 rings using the Alila Jabal Akhdar standard script;
 </li>
 <li>
 Review the notice board and outlet briefing sheets on a daily basis to be well informed of Alila Jabal Akhdar events, arrivals, information, sold-out items, daily specials and any other information that may be relevant to the job;
 </li>
 <li>
 Ensures that all menus, beverage lists and dock presenters are clean and in top condition in the restaurant area;
 </li>
 <li>
 To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests;
 </li>
 <li>
 Suggest to manager or supervisor any training needed to enhance performance;
 </li>
 <li>
 Perform side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service area, using cleaning compounds, and other duties as required;
 </li>
 <li>
 Report any possible theft or misuse of the property immediately to a member of management;
 </li>
 <li>
 Carry out any other reasonable duties as assigned by the Outlet Supervisor, Outlet Manager, F&amp;B Manager, Chef de Cuisine or Senior Management;
 </li>
 <li>
 Actively collecting and sharing any guests preferences regarding their stay and their dining experiences;
 </li>
 <li>
 To handle guest allergies in professional and courteous manner with immediate reporting to F&amp;B Manager, Chef De Cuisine and Chef and Beverage Director
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 At least 2 Years Minimum experience in F&amp;B
</div>

Food & Beverages Hostess

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 General Duties
 
 
 <ul>
 <li>
 Manages and organizes a maintenance team whose mission is to ensure proper maintenance and repair of the entire building and hotel different areas and equipment's (front and back of the house). This is accomplished within the scope of a budget and in conformity with well-defined management norms.
 </li>
 <li>
 Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in maintenance activities.
 </li>
 <li>
 Responsible for the operation of the maintenance department, overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Hotel. Both in term of assets and respect of equipments.
 </li>
 <li>
 Responsible for the security and safety norms of the equipment's and the buildings.
 </li>
 <li>
 Responsible for constantly providing recommendations or permanent solutions for defects / Engineering related issues.
 </li>
 <li>
 Responsible for consolidation and reporting of data required to maintain Earth Check certification and present the data accurately during Audit.
 </li>
 <li>
 Sufficient knowledge and comprehension on hotel&rsquo;s assets, equipment and structure based on to enable him / her providing sound advise on strategic planning for future hotel&rsquo;s operational effectiveness, safety and security
 
 
 </li>
 </ul>
 Management Responsibilities
 
 
 <ul>
 <li>
 Responsible for ensuring implementation of the hotel vision in the maintenance department and implementation of the regular business action plans.
 </li>
 <li>
 Ensure that all policies, procedures and rules set by the management are adhered to by the staff in Engineering department.
 
 
 </li>
 </ul>
 General Responsibilities
 
 
 <ul>
 <li>
 Plans, directs, controls and co-ordinates activities of all Engineering personnel engaged in maintenance and repair of the buildings and equipment's concerned (Audio Visual, M&amp;E, Building in general and with particular attention and care to the Boilers, Air conditioning systems, electrical distribution and generators, water systems, hotel systems such as Fire, kitchen equipment's, cold stores, laundry equipment's, gas storage and distribution, , etc.).
 </li>
 <li>
 Recruiting, interviewing and hiring people.(&ldquo;Getting the right person in the right job&rdquo;)
 </li>
 <li>
 Communicate the vision and brand personality to the team and ensure it is integrated in the department&rsquo;s business practices.
 </li>
 <li>
 Actively and successfully train people for current assignments and future growth.
 </li>
 <li>
 Set and communicate high performance standards.
 </li>
 <li>
 Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
 </li>
 <li>
 Ensure all employees under your supervision are scheduled in accordance with business needs.
 </li>
 <li>
 Maintain hotel's standards, policies and procedures with all engineering personnel.
 
 
 </li>
 </ul>
 Page 2 of 4
 
 
 <ul>
 <li>
 Prioritize, organize and delegate work assignments.
 </li>
 <li>
 Direct performance of engineering staff and follow up with corrections where needed.
 </li>
 <li>
 Motivate engineering staff and maintain a cohesive team.
 </li>
 <li>
 Promote positive work relationships with service personnel and other departments
 </li>
 <li>
 Responsible for the elaboration and implementation of maintenance standards.
 </li>
 <li>
 Inspect regularly the entire Hotel to check the state of the buildings and of the installations and equipment's.
 </li>
 <li>
 Ensure sufficient par stock of spare parts to allow seamless replacements or repairs.
 </li>
 <li>
 Checks all hotel equipment's making sure they are in good working conditions, follow up on equipment's that need repair, additional spare parts, replacement or disposal.
 </li>
 <li>
 Sees to it that all repairs and maintenance jobs are done according to hotel standards and practices and done promptly with continuous updates to RM / GM on progress and completion.
 </li>
 <li>
 Check regularly the state of cleanliness and hygiene and sanitation of the hotel equipment's and buildings. Recommends points from improvement and implements the same.
 </li>
 <li>
 Conducts sanitation inspections and maintenance inspections of the back of the house on a regular basis according to hotel standards and procedures.
 </li>
 <li>
 Receives function sheets from the banquet department and schedules preparation for all Audiovisual and other technical requirement, and should be involved in pre-event planning.
 </li>
 <li>
 Co-operates with the Purchasing department in locating sources for needed items, substitutes locally available for imported ones and ensure best quality and value for money.
 </li>
 <li>
 Controls costs by minimizing spoilage, maintaining adequate inventory of tools. (Maintenance store control).
 </li>
 <li>
 Prepares the schedules of all maintenance staff, controls this schedule making sure all areas are covered properly.
 
 
 </li>
 </ul>
 Preventative Maintenance
 
 
 <ul>
 <li>
 Ensure to continue a preventative maintenance program covering all areas of the hotel.
 </li>
 <li>
 Set up a schedule for preventative maintenance and ensure its realization in a timely manner.
 </li>
 <li>
 Ensure that the M&amp;E full listing is available and fully updated for a proper schedule of preventative maintenance.
 </li>
 <li>
 Directly responsible for the maintenance of the assets.
 </li>
 <li>
 Directly responsible for the hotel safety and fire standards, ensure regular check, and that safety standards and emergency procedures.
 
 
 </li>
 </ul>
 Hotel safety and security
 
 
 <ul>
 <li>
 In accordance with Indonesia laws and regulations, ensure availability and safe usage of the fire, gas and electrical equipment's and related.
 </li>
 <li>
 Ensure that all fire equipment's are in proper working condition (detection equipment's and fire fighting equipment's).
 </li>
 <li>
 Ensure regular fire drills in co-operation with the security department.
 
 
 </li>
 </ul>
 Financial Responsibilities
 
 
 <ul>
 <li>
 Concentrate on the optimization of the wellbeing and long life of all equipment's with constant preoccupation for the minimum expenses.
 </li>
 <li>
 Directly responsible of maintaining his department costs and other expenses related as per guidelines defined.
 </li>
 <li>
 Directly responsible of all needed equipment's purchases (spare parts, replacement parts, etc.), selection of suppliers in co-operation with purchasing manager.
 </li>
 <li>
 Directly responsible of all needed equipment's receiving and the quality of control upon receiving as per purchase orders and proper storage of goods upon receipt in co-operation with the Accounting department and store.
 
 
 </li>
 </ul>
 Page 3 of 4
 
 
 <ul>
 <li>
 Responsible for setting all the par stock for maintenance dept. items, monitoring delivery with store and purchasing and avoiding shortage of goods.
 </li>
 <li>
 Responsible for the preparation of the yearly budget,Capex plan and Monthly expenses forcast for for the Engineering department in co- operation with resident manager and for final approval of General Manager.
 </li>
 <li>
 Responsible for keeping up to date concerning new products, energy saving measures and strategies, pricing of equipment's, etc.
 </li>
 <li>
 Responsible for setting up energy saving plans and training/guidelines for all concerned to follow and assist when and where possible.
 
 
 </li>
 </ul>
 Legal Responsibilities
 
 
 <ul>
 <li>
 Responsible for keeping up to date concerning all Indonesian legislation's with regard to the technical and safety aspects.
 
 
 </li>
 </ul>
 Social Responsibilities
 
 
 <ul>
 <li>
 Define with RM &amp; GM the manpower planning. -Ensure the quality of recruitment.
 </li>
 <li>
 Proposes to RM &amp; GM promotions and salary review within his team.
 </li>
 <li>
 Ensure that all employees in his department have a proper job description and work objectives.
 </li>
 <li>
 Ensure to respect all personnel procedures in terms of discipline, assessment, objectives and training.
 </li>
 <li>
 Hires, trains, guides and evaluates performance of maintenance personnel according to skill in the various concerned areas.
 </li>
 <li>
 Responsible of the grooming and motivation and general attitude of his employees.
 </li>
 <li>
 Conducts meetings, briefings, training, etc. with the maintenance staff, keeping them informed of new policies and procedures and other information's pertinent to hotel operation.
 </li>
 <li>
 Sees to it that the hotel's house rules and regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued following established hotel policies.
 </li>
 <li>
 Responsible of the professional skills of all his employees.
 </li>
 <li>
 Responsible for the quality and quantity of all training programs, and proper planning and reporting of training, following the hotel policies on this subject.
 </li>
 <li>
 Ensure at all times professional and co-operative relationship with all other department heads, RM, GM and more generally all employees within the hotel.
 </li>
 <li>
 Ensure to respect al all time the hotels image both internally and externally.
 </li>
 <li>
 Ensure at all times full respect of the confidentiality directly related to his function.
 </li>
 <li>
 Performs duties common to all department heads and other duties, which may be assigned.
 </li>
 <li>
 Attend daily briefings and weekly meetings as required.
 </li>
 <li>
 Maintain a high commercial and professional attitude at all time and train the staff to do likewise.
 
 
 </li>
 </ul>
 Environment Sustainability Responsibilities
 
 
 <ul>
 <li>
 Comply health, safety, security policies of the hotel
 </li>
 <li>
 Having knowledge and ability to support environment friendly operational approach
 </li>
 <li>
 Having knowledge and ability to implement Earth Check principles in his/her scope
 </li>
 </ul>
</div>

Chief Engineer

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