Abrar Admin

All Heart Care Inc.

Company Overview All Heart Care agency is a dedicated home health care agency committed to providing comprehensive, compassionate care within the comfort of our clients' homes. We're looking for a skilled and motivated IT Support Professional to join the IT team at All Heart Home Care . This role involves supporting and improving the systems developed by our in-house team while ensuring the reliability, performance, and security of our network infrastructure. The ideal candidate should be proactive, detail-oriented, and eager to contribute to the continuous improvement of our technology operations. This position is on-site and requires a consistent presence in our Brooklyn office to support staff and systems directly.Responsibilities<ul><li>Provide technical support via phone, email, and in person to resolve user and system issues.</li><li>Troubleshoot and escalate complex technical problems to network engineers or developers when necessary.</li><li>Monitor and maintain network configurations, user access, and data security protocols.</li><li>Collaborate with internal teams to ensure systems are configured according to evolving business and compliance requirements.</li><li>Recommend and assist with system upgrades, migrations, and process improvements.</li><li>Support project management efforts by coordinating timelines, documenting progress, and ensuring IT-related tasks align with organizational goals.</li><li>Stay up to date with emerging technologies, cybersecurity best practices, and medical IT standards.</li></ul>Qualifications<ul><li>Experience in IT support, preferably in medical field or a regulated environment.</li><li>Strong understanding of network administration and common operating systems (Windows, macOS, Linux).</li><li>Excellent troubleshooting, documentation, and communication skills.</li><li>Familiarity with project tracking tools and collaborative platforms is a plus.</li></ul>Benefits<ul><li>Comprehensive benefits package including medical, 401k, and paid time-off (vacation, sick, and legal holidays).</li><li>Commuter Benefit Program.</li><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: In personPay: $55,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

IT Support Professional

Join All Heart Care Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

All Heart Care Inc.

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IT Support Professional