Urwah Admin

Almosafer

<div>
 
 
 About the company:
 
 
 
 Almosafer (part of Seera Group) Saudi Arabia&rsquo;s Leading Travel Company
 
 
 
 
 
 Elevating the journey for travelers from Saudi Arabia, the region &amp; beyond, while harnessing Seera Group&rsquo;s 40+ years of expertise, Almosafer supports Saudi Arabia&rsquo;s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.
 
 
 
 
 
 
 About the Job:
 
 
 
 We are looking for a Senior QA Frontend Engineer to join our dynamic team.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Understand complex business domains, define an effective test scope, and actively contribute to requirements analysis and feedback discussions.
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 Collaborate with developers, product managers, and business stakeholders to ensure quality throughout the SDLC.
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 Design, develop, and execute functional tests across the frontend and integration tests with APIs and backend systems.
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 Leverage AI tools to generate test cases, analyze UI/API failures, and streamline bug reporting workflows.
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 Use prompt engineering techniques with AI tools to enhance exploratory testing, increase test coverage, and generate test data.
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 Build &amp; maintain robust automated tests using modern automation tools like Cypress.
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 Actively participate in sprint planning, code reviews, and technical discussions, offering input that strengthens product quality.
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 Clearly communicate testing progress, risks, and status to relevant stakeholders.
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 Contribute to the continuous improvement of QA processes and standards within the team.
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 </ul>
 
 
 
 
 
 
 
 
 Profile Requirements:
 
 
 <ul>
 <li>
 5+ years of experience in software testing, ideally with a web and API testing background.
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 <li>
 Ability to understand complex business domains and identify business and test use cases.
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 Experience working in Agile environments with different cross-functional teams.
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 Skilled in JavaScript-based automation, particularly using tools such as Cypress.
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 Familiarity with API testing tools (e.g., Postman) and backend validation techniques.
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 Exposure to AI-assisted testing tools (e.g., Cursor AI, GitHub Copilot) and understanding of their role in modern QA workflows is a plus.
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 Strong analytical and problem-solving skills, with the ability to think critically and approach challenges methodically.
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 Proactive communicator who actively engages in team discussions, shares ideas, and collaborates effectively with distributed teams.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.
 
</div>

Specialist - Quality Assurance Engineer

<div>
 
 
 About the Company:
 
 
 
 Almosafer (part of Seera Group) is Saudi Arabia&rsquo;s leading travel company.
 
 
 
 
 
 Elevating the journey for travelers from Saudi Arabia, the region, and beyond. While harnessing Seera Group&rsquo;s 40+ years of expertise, Almosafer supports Saudi Arabia&rsquo;s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, while serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.
 
 
 
 
 
 
 About the Role:
 
 
 
 This role will be responsible for designing and delivering impactful learning strategies that support employee growth, enhance performance, and align with business objectives. The ideal candidate will bring strong expertise in learning and development, strategic thinking, and stakeholder engagement to drive meaningful learning experiences across the organization.
 
 
 
 
 
 
 Responsibilities :
 
 
 <ul>
 <li>
 Drive Almosafer&rsquo;s Academy and learning and development activities by conducting organizational-wide training needs analysis, defining skills and capabilities gaps, and managing various talent management interventions and programs in alignment with existing career paths and succession plans.
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 Manage Almosafer Academy, covering the design, development, and delivery of technical training courses to the customer while ensuring its integration with Almosafer's capabilities and requirements
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 Develop and maintain a comprehensive competency framework that encompasses both behavioral and technical aspects, and ensure its integration within other talent management programs.
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 Identify training needs using a structured methodology to assist in the design of tailored training and development programs.
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 Develop and design learning material, coordinate and review educational content, and incorporate the latest technology in developing specific eLearning curricula.
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 oversee the development of interactive e-learning modules using Articulate Storyline.
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 Creates and enhances training material and presentations.
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 Apply learning models to structure content effectively.
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 Collaborate with subject matter experts (SMEs), and other stakeholders to deliver high-quality learning products, meeting the expectations of them.
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 Ensure all learning solutions align with business goals and maintain a strong user experience.
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 Organize and upload content to the Learning Management System (LMS).
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 </ul>
 
 
 
 
 
 Profile Requirements:
 
 
 <ul>
 <li>
 Minimum 8 years of relevant experience in Learning &amp; Development, including experience managing organizational-wide training programs.
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 <li>
 Bachelor's degree in Human Resources, Business Administration, Education, or a related field is required.
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 A Master&rsquo;s degree is preferred.
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 Proven experience in designing and implementing competency frameworks and learning strategies.
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 Strong expertise in instructional design, content development, and modern learning tools (e.g., Articulate Storyline, LMS platforms).
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 Experience in leading cross-functional teams and collaborating with department heads and subject matter experts.
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 Strong project management and communication skills, with the ability to influence stakeholders at various levels.
 </li>
 </ul>
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer, we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.
 
</div>

Senior Manager - People Development & Learning

<div>
 
 
 About the company:
 
 
 
 Almosafer (part of Seera Group) Saudi Arabia&rsquo;s Leading Travel Company
 
 
 
 
 
 Elevating the journey for travelers from Saudi Arabia, the region &amp; beyond, while harnessing Seera Group&rsquo;s 40+ years of expertise, Almosafer supports Saudi Arabia&rsquo;s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset and travel advisory.
 
 
 
 
 
 
 About the Role:
 
 
 
 We are seeking a Senior Data Analyst to join Almosafer&rsquo;s Data Intelligence team, embedded within the Marketing and CRM function, to power acquisition and retention strategies with data. You will partner closely with digital marketing (brand and performance), CRM, and loyalty teams to optimize spend, increase retention, and maximize customer lifetime value, while ensuring analytics follow Data Intelligence standards and governance. The ideal candidate will have 5+ years of analytical experience in e-commerce or travel, strong expertise in digital marketing and CRM analytics, and hands-on experience with BI tools for delivering insights at scale. Knowledge of machine learning and rule-based models is a strong advantage.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Acquisition &amp; Digital Marketing Analytics:
 
 <ul>
 <li>
 Act as the primary data partner for digital marketing channels (paid search, paid social, display, programmatic) and organic channels (SEO, referral, content).
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 Build and maintain attribution models to evaluate channel effectiveness and optimize spend.
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 Develop targeting strategies and audience segments for prospecting and retargeting campaigns.
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 </ul>
 
 
 
 
 CRM &amp; Retention Analytics:
 
 <ul>
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 Analyze customer behavior, repeat booking patterns, churn risk, and loyalty program engagement.
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 Build retention and churn prediction models to improve CRM targeting.
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 Measure and optimize CRM campaigns (email, push, in-app, SMS) for engagement and conversion.
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 Partner with CRM managers to design and analyze A/B tests for lifecycle marketing.
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 </ul>
 
 
 
 
 Advanced Modelling &amp; Data Solutions:
 
 <ul>
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 Design and deploy ML and rule-based models for bid optimization, lifetime value prediction, and personalized offers.
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 Ensure marketing and CRM datasets are high-quality and aligned with DI governance.
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 Work with Marketing Automation teams to integrate model outputs into execution tools (Moengage, Salesforce Marketing Cloud, etc.).
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 </ul>
 
 
 
 
 BI Reporting &amp; Data Storytelling:
 
 <ul>
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 Build self-service dashboards in Tableau, Power BI, Looker, or similar to monitor acquisition, retention, and ROI metrics.
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 Translate data into clear, actionable insights for marketing and CRM leadership.
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 Monitor and report on KPIs such as CAC, ROAS, CLV, retention rates, and campaign ROI.
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 </ul>
 
 
 
 
 Collaboration &amp; Governance:
 
 <ul>
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 Act as a bridge between Marketing/CRM and the central Data Intelligence function, ensuring consistent definitions and methodologies.
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 Share analytical best practices with other embedded analysts across functions.
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 Promote data literacy within marketing and CRM teams.
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 </ul>
 
 
 
 
 
 Profile Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in STEM, Business Analytics, or related field.
 </li>
 <li>
 5+ years of experience as a Data Analyst, preferably in e-commerce, online travel, or digital-first businesses.
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 Proficiency in SQL, Python or R, and advanced Excel.
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 Strong experience in digital marketing analytics platforms (Google Analytics, Google Ads, Facebook Ads Manager, DV360) and CRM analytics.
 </li>
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 Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar for dashboard development and storytelling.
 </li>
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 Strong knowledge of customer lifecycle metrics (CAC, CLV, churn rate, retention cohorts).
 </li>
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 Excellent stakeholder management and communication skills; English fluency (Arabic preferred).
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 Experience building and deploying machine learning models for acquisition and retention.
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 Knowledge of rule-based targeting and marketing automation tools (Moengage, Salesforce Marketing Cloud, Adobe Campaign).
 </li>
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 Familiarity with big data warehouses (Google BigQuery, AWS Redshift, Snowflake).
 </li>
 </ul>
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.
 
</div>

Senior Specialist - Data Intelligence

<div>
 
 
 About the company:
 
 
 
 Almosafer (part of Seera Group) Saudi Arabia&rsquo;s Leading Travel Company
 
 
 Elevating the journey for travelers from Saudi Arabia, the region &amp; beyond, while harnessing Seera Group&rsquo;s 40+ years of expertise, Almosafer supports Saudi Arabia&rsquo;s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.
 
 
 
 
 
 
 About the role:
 
 
 
 As a Senior Specialist &ndash; Chains, you will drive the commercial performance and content availability of a defined subset of our global and regional hotel-chain portfolio. In addition to rate strategy and distribution, you will own feed optimization&mdash;mapping rate plans, activating hotels based on market demand, and ensuring accurate, dynamic content delivery across all sales channels (OTA, TMC, DMC, B2B, retail, call-center, WhatsApp).
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Portfolio Planning &amp; Growth:
 
 Develop and execute commercial plans for assigned hotel chains, targeting revenue growth, margin expansion, and market share gains. Identify high-potential properties and seasonal promotions; build go-to-market roadmaps.
 </li>
 <li>
 
 Contract Negotiation &amp; Rate Strategy:
 
 Lead negotiations: net rates, BAR parity, allotments, and cancellation terms. Design differentiated rate plans (volume rebates, loyalty tiers) to optimize mix across channels.
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 Feed Optimization &amp; Activation:
 
 Audit and enhance inbound feed data: map disparate rate plans to internal structures and troubleshoot mapping errors. Activate new properties and rate plans in the feed based on real-time demand signals, working with supply and technical teams. Implement automated workflows to onboard emergent properties into the platform with minimal latency.
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 Channel &amp; Distribution Optimization:
 
 Tailor channel-specific strategies: premium net rates for TMCs, flash promotions for retail, dynamic packaging via API. Ensure rate/availability accuracy by collaborating with Channel Managers and Technical Account Managers.
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 Revenue &amp; Profitability Analysis:
 
 Monitor RevPAR, ADR, occupancy, and yield weekly; perform variance analyses. Provide insights to BI and Product teams to refine forecasting models and distribution algorithms.
 </li>
 <li>
 
 Stakeholder &amp; Relationship Management:
 
 Be the primary commercial liaison to hotel-chain executives, Revenue Managers, and Procurement. Collaborate with Sales, BD, and Account Management on upsell, cross-sell, and renewal strategies.
 </li>
 <li>
 
 Performance Monitoring &amp; Reporting:
 
 Produce monthly P&amp;L and portfolio health dashboards. Lead Quarterly Business Reviews (QBRs) with key chains on performance and co-marketing plans.
 </li>
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 Process Improvement &amp; Innovation:
 
 Automate rate-loading, contract tracking, and feed reconciliation. Pilot AI-driven yield and feed-quality tools to enhance accuracy and speed.
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 Promotions &amp; Marketing Fund Management:
 
 Collaborate with hotel chains to design and execute promotional campaigns (e.g., flash sales, seasonal packages).Negotiate and secure marketing development funds (MDF) and co-op advertising budgets.
 </li>
 </ul>
 
 
 
 
 
 Profile Requirements:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s in business, Hospitality, or related field; MBA preferred.
 </li>
 <li>
 5+ years in hotel commercial, distribution management, or partnerships at OTA/TMC/DMC or global hotel chain.
 </li>
 <li>
 Proven track record in feed optimization, rate-plan mapping, and real-time property activation.
 </li>
 <li>
 
 Technical &amp; Analytical:
 
 Proficiency with RMS/PMS, Channel Managers and Switches (e.g., DerbySoft, Synxis, SiteMinder), API-driven feeds, and Excel/SQL for ad-hoc analyses. Familiarity with API testing tools and basic scripting is a plus.
 </li>
 <li>
 Deep understanding of MENA market dynamics, global chains portfolio, and multichannel
 </li>
 <li>
 
 Soft Skills:
 
 Strong negotiation, stakeholder management, and data-driven decision-making. Strategic thinker with a bias for automation and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.
 
</div>

Senior Specialist - Chains

<div>
 
 
 About the Company:
 
 
 
 Almosafer (part of Seera Group) Saudi Arabia&rsquo;s Leading Travel Company
 
 
 
 
 
 Elevating the journey for travelers from Saudi Arabia, the region &amp; beyond, while harnessing Seera Group&rsquo;s 40+ years of expertise, Almosafer supports Saudi Arabia&rsquo;s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.
 
 
 
 
 
 
 About the role:
 
 
 
 We&rsquo;re looking for a customer focused, data savvy product manager to help us take the payment and checkout experience at Almosafer to the next level! If you're someone who loves solving real user problems, enjoys digging into data, and thrives on working with cross functional teams to bring great ideas to life, then this might be a role for you. You will play a key role in shaping how Almosafer users pay and complete their travel bookings. A background in fintech, travel, or e-commerce is a big plus, especially if you're familiar with API based systems and multi service architectures. Most importantly, we&rsquo;re looking for someone passionate about building seamless, scalable, and reliable user experiences.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead and take accountability for the payment and checkout experience across Almosafer&rsquo;s online and offline channels.
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 Work closely with cross functional teams (UX, Tech, Product) to design and deliver customer centric solutions across web, mobile, and native app platforms, ensuring a seamless and consistent user experience.
 </li>
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 Apply analytical methods to priorities high impact problems and develop solutions that maximize user and business value.
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 Translate customer and business objectives into measurable outcomes, tracking progress and impact across the product lifecycle.
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 Collaborate with teams across fraud, finance, data, business operations, and external partners to implement product enhancements efficiently and identify cost saving opportunities.
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 Use insights from user behavior, feedback, and market trends to guide payment and checkout iterations and roadmap decisions.
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 Design and run A/B tests using tools like Split.io, Amplitude, or others to validate hypotheses, optimize user experience, and drive product performance.
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 Convert test outcomes and insights into clear user stories and functional requirements for backend, frontend development, and QA teams.
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 Drive team performance using agile and scrum best practices, fostering a culture of continuous improvement and accountability.
 </li>
 </ul>
 
 
 
 
 
 Profile Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Computer Science, Engineering, or a related field.
 </li>
 <li>
 Minimum of 3 years product management experience, with a proven track record of delivering successful product launches and continuous improvements.
 </li>
 <li>
 Experience working with cross functional teams (engineering, design, data, operations) to deliver measurable impact.
 </li>
 <li>
 Decent exposure to fintech or payments, ideally within e-commerce, travel, or related sectors.
 </li>
 <li>
 Good understanding of API design principles and microservice architecture, with the ability to work closely with engineering teams on system integrations and scalable backend solutions.
 </li>
 <li>
 Strong proficiency in SQL for data analysis and decision-making.
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 <li>
 Proven ability to use data insights and experimentation to guide product decisions.
 </li>
 <li>
 Strong verbal and written communication skills, with the ability to clearly articulate product decisions, align stakeholders, and collaborate across technical and non technical teams.
 </li>
 </ul>
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.
 
</div>

Manager - Product Payment & Checkout