Qureos Mentor

Alnafitha IT

<div>
 
 
 
 Business Overview:
 
 
 
 
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 Job Summary
 
 
 
 
 The Commercial Operations Professional ensures the smooth and accurate execution of commercial and sales-related processes across the organization. This role manages quotation preparation, contract coordination, and order validation to guarantee that commercial transactions align with company policies, pricing structures, and financial goals. The role bridges communication between Sales, Finance, Delivery, and Legal teams to optimize deal flow, minimize operational risks, and enable efficient revenue realization. boration with sales, procurement, finance, and project management teams.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &bull;
 
 Quotation and Deal Management
 
 
 
 <ul>
 <li>
 Prepare and validate quotations, proposals, and order forms in alignment with approved pricing structures and commercial policies
 
 </li>
 <li>
 Review customer requests and ensure accuracy of pricing, discounts, and configurations prior to approval
 
 </li>
 <li>
 Support account managers in developing deal documentation and ensure timely submission for internal validation
 
 </li>
 <li>
 Coordinate approvals with finance and management to ensure margin protection and compliance
 
 </li>
 </ul>
 
 &bull;
 
 Contract Coordination and Documentation
 
 
 
 <ul>
 <li>
 Draft, review, and track commercial contracts, renewals, and service agreements to ensure compliance with company and client requirements
 
 </li>
 <li>
 Maintain a repository of contracts and related documents, ensuring traceability and version control
 
 </li>
 <li>
 Support legal and finance teams in resolving contract-related issues and ensure documentation readiness for audits
 
 </li>
 </ul>
 
 &bull;
 
 Order Processing and Delivery Coordination
 
 
 
 <ul>
 <li>
 Oversee the end-to-end sales order process, from quotation approval to invoicing and delivery coordination
 
 </li>
 <li>
 Validate purchase orders and coordinate with internal delivery teams to confirm readiness and execution timelines
 
 </li>
 <li>
 Monitor order fulfillment and proactively resolve delays or discrepancies in coordination with relevant departments
 
 </li>
 </ul>
 
 &bull;
 
 Financial and Revenue Operations Support
 
 
 
 <ul>
 <li>
 Collaborate with the Finance team on billing accuracy, payment tracking, and reconciliation of commercial transactions
 
 </li>
 <li>
 Ensure all commercial data in CRM and ERP systems reflects accurate financial and operational status
 
 </li>
 <li>
 Provide input in revenue forecasts by tracking order progress, cancellations, or amendments
 
 </li>
 </ul>
 
 &bull;
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Act as a liaison between Sales, Finance, Delivery, and Procurement teams to facilitate accurate and timely deal execution
 
 </li>
 <li>
 Support internal stakeholders by clarifying commercial terms and ensuring alignment across all departments involved in deal processing
 
 </li>
 </ul>
 
 &bull;
 
 Reporting and Analysis
 
 
 
 <ul>
 <li>
 Generate reports and dashboards summarizing commercial pipeline, order status, and performance metrics
 
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 <li>
 Analyze data to identify process bottlenecks or deviations and propose operational improvements
 
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 <li>
 Track and report key performance indicators (e.g., quotation turnaround time, order accuracy, contract renewal rate)
 
 </li>
 </ul>
 
 &bull;
 
 Process Improvement
 
 
 
 <ul>
 <li>
 Identify opportunities to streamline commercial workflows, improve turnaround times, and enhance compliance
 
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 <li>
 Support automation and digitization initiatives (CRM, ERP integration) that improve operational efficiency
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Finance, Commerce, or a related field
 
 </li>
 <li>
 
 Experience:
 
 6&ndash;8 years of experience in commercial operations, sales support, or order-to-cash roles, preferably in the IT or technology services sector
 
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 <li>
 Strong understanding of commercial and financial documentation (quotations, contracts, purchase orders, invoices)
 
 </li>
 <li>
 Experience with CRM and ERP systems (e.g., Zoho, Salesforce, SAP, or similar platforms)
 
 </li>
 <li>
 Advanced Excel skills for analysis and reporting
 
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 Knowledge of pricing, billing, and revenue processes
 
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 Excellent organizational and coordination skills with attention to detail
 
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 Strong communication and interpersonal skills to interact with cross-functional teams
 
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 Analytical mindset and ability to interpret commercial data
 
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 Proactive problem solver with the ability to manage multiple priorities
 
 
 
 
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 </ul>
 Benefits
 
 
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
 
 :
 
 
 
 Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
 
 
 Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws
 
 
 
 
</div>

Commercial Operations Professional

<div>
 
 &ZeroWidthSpace; We support the Kingdom&rsquo;s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
 
 
 
 
 
 We are currently searching for dedicated, ambitious and self-driven Strategic Account Manager to join our Sales Department playing a critical role in building relationships with our significant clients.
 
 
 
 
 
 This is a senior sales position that needs high commitment, ability to build long term relationship, passionate about technology.
 
 
 
 
 
 The candidate must have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics).
 
 
 &ZeroWidthSpace;
 
 
 
 
 <ul>
 <li>
 Establishes productive, professional relationships with key personnel in assigned customer accounts.
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 <li>
 Coordinates the involvement of company personnel, including business development, support, service, marketing, customer success and management resources, in order to meet account performance objectives and customers&rsquo; expectations.
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 Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
 </li>
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 Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
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 Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
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 Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
 </li>
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 Identify and approach new potential strategic customers.
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 Prepare monthly, quarterly and annual reports and forecasts.
 </li>
 </ul>
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 
 Certification Requirements:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Business Administration equivalent.
 </li>
 <li>
 ITIL Foundation (preferred)
 </li>
 <li>
 Inbound Sales (must)
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 Sales Enablement (must)
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 </ul>
 
 Skills:
 
 <ul>
 <li>
 Minimum of 7 years&rsquo; experience in &ndash; enterprise sales or related position.
 </li>
 <li>
 Hands on experience with CRM software and Account management systems.
 </li>
 <li>
 Have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics)
 </li>
 <li>
 Understanding of sales performance metrics.
 </li>
 <li>
 Strong negotiation skills with a problem-solving attitude.
 </li>
 <li>
 Customer-centric and good listener.
 </li>
 <li>
 Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
 </li>
 <li>
 Articulate verbal communication, professional business writing and presentation skills
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 </ul>
 
 Personal Skills (MUST):
 
 <ul>
 <li>
 High sense of responsibility and ownership, acting like owner in what you do.
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 Exceptional communication and presentation skills.
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 Being able to work on your own or in a team.
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 Being able to work to tight deadlines.
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 Ability to maintain composure during stressful situation.
 </li>
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 Handling many tasks &amp; responsibilities.
 </li>
 <li>
 Fluent in Arabic and English.
 </li>
 </ul>
</div>

Strategic Account Manager - Riyadh

<div>
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 Job Summary/Objective
 
 
 
 The Enterprise Strategy Consultant is responsible for guiding clients in the planning, design, and implementation of industry best practices and frameworks to meet their evolving needs. This role requires a deep understanding of various management frameworks, strong analytical skills, and the ability to provide tailored solutions that enhance organizational performance.
 
 
 
 Key Responsibilities:
 
 
 
 
 Process Planning and Implementation
 
 
 
 &bull; Perform planning, design, and implementation of processes, procedures, policies, and controls through conducting meetings with clients to gather the requirements, benchmark against best practices and develop documentation to align with best practices and client requirements with the industry standards and improve the overall operational efficiency
 
 
 &bull; Analyze and recommend enhancements based on industry standards and practices across various domains by conducting research, review existing practices, and engage with industry experts to gather insights to drive continuous improvement and ensure the organization remains competitive and compliant
 
 
 &bull; Identify any challenges the business might face and propose strategic solutions through SWOT analysis and stakeholders&rsquo; meetings to understand the challenges and the objectives provided to support the organization's progress towards achieving goals
 
 
 
 System Improvement and Measurement
 
 
 
 &bull; Improve existing management practices and identify key operational metrics for process improvements through regular review for the current practices, gathering data and collaborate with teams to define the relevant metrics to enable data driven decision making
 
 
 &bull; Assist in preparing presentations, proposals and conduct policy analysis to define requirements, communicate findings and provide recommendations clearly to stakeholders to facilitating informed decision-making.
 
 
 
 Gap Analysis and Maturity Assessments
 
 
 
 &bull; Conduct gap analysis and maturity assessments to identify current and future states, client needs, best practices, and competitive insights
 
 
 &bull; Uses software or real-time analytics tools to identify how well a business is adopting its new strategies and provide this feedback to senior leaders or stakeholders by Implementing analytics tools to track the performance metrics and gather real-time data.
 
 
 
 Facilitation and Documentation
 
 
 
 &bull; Facilitate and document workshops focused on process and procedure design through workshops to capture feedback and decisions to ensure that processes are aligned with client needs and organizational goals through collective input
 
 
 &bull; Deliver training and awareness sessions on relevant frameworks and management practices to enhance understanding and adoption of best practices within the organization
 
 
 
 Proposal Development
 
 
 
 &bull; Develop RFPs (Request for proposal) and technical proposals in coordination with the unit head to secure new projects and opportunities by presenting It clearly and competitively
 
 
 &bull; Contribute to the design and development of internal tools, standards, templates, and procedures to support project deliverables and ensure consistency and quality across initiatives
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 - Education: Bachelor&rsquo;s degree in a relevant field
 
 
 - Professional certifications in management frameworks (e.g., ITIL, COBIT, TOGAF) are preferred
 
 
 - Familiarity with various process improvement methodologies (e.g., Lean, Six Sigma) is a plus
 
 
 - Experience: Extensive knowledge and work experience (5+ years) in management frameworks and consulting; participation in relevant projects as a leader or key consultant
 
 
 - 3+ years of technical experience in one or more IT domains (Infrastructure, Application, Security, etc.)
 
 
 - Strong understanding of process design, development, and implementation methodologies and tools
 
 
 - Strong analytical skills to review and understand complex information, including inter-relations, dependencies, and workflows
 
 
 - High sense of responsibility and ownership
 
 
 - Exceptional communication and presentation skills
 
 
 - Proven people management and leadership abilities
 
 
 - Strong troubleshooting skills with customer support orientation
 
 
 - Ability to multi-task efficiently under time pressure
 
 
 - Capability to work with emerging technologies and rapidly assimilate information
 
 
 - Previous experience managing customer-focused teams
 
 
 - Ability to maintain composure during stressful situations
 
 
 
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:
 
 
 
 Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified
 
 
 women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws
 
</div>

Enterprise Strategy Presales Consultant- ISO 20000 & 27001 - Riyadh

Join Alnafitha IT and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alnafitha IT

About Company

Commercial Operations Professional

Strategic Account Manager - Riyadh

Enterprise Strategy Presales Consultant- ISO 20000 & 27001 - Riyadh