Qureos Mentor

Alpha Leadership Co.

<div>
 
 
 Job Purpose
 
 
 
 We are looking for the Head of Supply Chain for our client to lead and optimize end-to-end supply chain operations across procurement, planning, warehousing, logistics, and distribution for a multi-unit F&amp;B business. The role is accountable for cost efficiency, supplier performance, food safety compliance, inventory optimization, and uninterrupted supply to restaurants, commissaries, and central kitchens while supporting growth and margin targets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Define and execute supply chain strategy aligned with business growth, expansion, and EBITDA targets
 </li>
 <li>
 Build scalable supply chain infrastructure to support new store openings and market entry
 </li>
 <li>
 Lead supply chain digitization (ERP, demand planning, WMS, supplier portals)
 </li>
 </ul>
 
 
 
 
 
 Procurement &amp; Supplier Management
 
 
 <ul>
 <li>
 Develop sourcing strategies for food, non-food, packaging, and capex items
 </li>
 <li>
 Negotiate contracts, pricing, rebates, and SLAs to drive cost savings and quality assurance
 </li>
 <li>
 Manage local and international suppliers, import regulations, and customs clearance where applicable
 </li>
 <li>
 Ensure supplier compliance with food safety, halal, and regulatory standards
 </li>
 </ul>
 
 
 
 
 
 Planning &amp; Inventory Control
 
 
 <ul>
 <li>
 Oversee demand forecasting, replenishment, and inventory optimization across all outlets
 </li>
 <li>
 Reduce waste, shrinkage, and expiries while maintaining service levels
 </li>
 <li>
 Implement SKU rationalization and menu-driven procurement efficiency
 </li>
 </ul>
 
 
 
 
 
 Warehousing &amp; Logistics
 
 
 <ul>
 <li>
 Manage central warehouse(s), cold chain operations, and last-mile distribution
 </li>
 <li>
 Optimize logistics routes, fleet performance, and delivery KPIs
 </li>
 <li>
 Ensure business continuity and contingency planning for supply disruptions
 </li>
 </ul>
 
 
 
 
 
 Quality, Compliance &amp; Risk
 
 
 <ul>
 <li>
 Ensure compliance with food safety standards (HACCP, ISO, local municipality regulations)
 </li>
 <li>
 Lead audits, traceability systems, and recall readiness
 </li>
 <li>
 Proactively manage supply chain risks (price volatility, shortages, geopolitical disruptions)
 </li>
 </ul>
 
 
 
 
 
 Financial &amp; Performance Management
 
 
 <ul>
 <li>
 Own supply chain budget, cost control, and working capital optimization
 </li>
 <li>
 Track and report KPIs: COGS, service levels, inventory turns, waste %, supplier performance
 </li>
 <li>
 Deliver continuous improvement and measurable cost savings year-on-year
 </li>
 </ul>
 
 
 
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Build, mentor, and lead high-performing procurement, planning, and logistics teams
 </li>
 <li>
 Establish clear governance, SOPs, and performance management frameworks
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 12&ndash;15 years of supply chain experience, with
 
 strong F&amp;B, QSR, or casual dining exposure
 
 </li>
 <li>
 Proven leadership in multi-unit, high-volume environments
 </li>
 <li>
 Experience managing central kitchens, warehouses, or commissaries is highly preferred
 </li>
 <li>
 GCC or emerging-market experience is an advantage
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong commercial acumen with deep understanding of food cost drivers
 </li>
 <li>
 Expert in supplier negotiations and contract management
 </li>
 <li>
 Hands-on experience with ERP and supply chain systems
 </li>
 <li>
 Analytical, data-driven, and process-oriented
 </li>
 <li>
 Strong leadership, stakeholder management, and decision-making skills
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, Operations, or Business
 </li>
 <li>
 MBA or professional certifications (CSCP, CIPS) preferred
 </li>
 </ul>
 
 
</div>

Head of Supply Chain (QSR)

<div>
 
 The
 
 Director of Services &amp; Operations
 
 is responsible for leading and overseeing all corporate service functions to ensure smooth, efficient, and high-quality operations across the organization. This includes office operations, administrative services, logistics, events, travel, transportation, vendor management, and general services. The role ensures that all service functions operate in alignment with organizational objectives, service-level expectations, and best practices, contributing to an effective and productive workplace environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 1. Office Operations &amp; Administration
 
 
 - Oversee day-to-day office operations across all corporate locations to ensure smooth business continuity.
 
 
 - Manage administrative services including office supplies, business cards, ID issuance, and front-of-house services.
 
 
 - Supervise custodial, cleaning, and office support services, ensuring adherence to quality and hygiene standards.
 
 
 2. Support Services
 
 
 - Lead functions including office services, corporate events, meeting support, and employee services.
 
 
 - Oversee internal events such as workshops, celebrations, executive visits, and F&amp;B coordination.
 
 
 - Implement best practices and continuous improvement to enhance the employee workplace experience.
 
 
 3. Logistics &amp; Space Management
 
 
 - Oversee office allocation, workspace planning, reconfiguration, and relocation projects.
 
 
 - Manage inventory, warehouse operations, asset tracking, and stock management.
 
 
 - Ensure efficient office logistics support for all departments.
 
 
 4. Travel &amp; Transport Management
 
 
 - Lead corporate travel management including business travel, onboarding travel, expatriate entitlements, and travel agency performance.
 
 
 - Oversee transportation services including fleet operations, driver schedules, vehicle allocation, and related vendor contracts.
 
 
 - Ensure travel and transport policies comply with company standards and local regulations.
 
 
 5. Vendor &amp; Contract Management
 
 
 - Manage all vendors delivering office services, travel, transport, and logistics services.
 
 
 - Oversee contract renewals, SLAs, KPIs, purchase orders, invoice validation, and payment follow-ups.
 
 
 - Ensure cost optimization, budget control, and value creation across all services.
 
 
 - Lead tendering, RFPs, and negotiation processes to secure high-quality services.
 
 
 6. Business Systems, Performance &amp; Governance
 
 
 - Oversee service management systems
 
 
 - Monitor service performance against SLAs and KPIs and implement action plans for improvement.
 
 
 - Prepare periodic dashboards, reports, and presentations for senior leadership.
 
 
 - Ensure compliance with internal policies, regulatory requirements, and audit guidelines.
 
 
 7. Leadership &amp; Stakeholder Management
 
 
 - Lead, mentor, and develop a high-performing Services &amp; Operations team.
 
 
 - Partner closely with HR, IT, Procurement, and other business units to deliver seamless support services.
 
 
 - Engage with stakeholders to understand business needs and deliver customer-focused solutions.
 
 
 - Drive a culture of service excellence, accountability, and continuous improvement.
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Operations, Management, or related field (Master&rsquo;s preferred).
 
 
 
 
 
 
 Experience
 
 
 
 Min. 15 years of progressively senior experience in General Services, Office Operations, HR Operations, Corporate Services, or similar functions.
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 - Strong knowledge of office operations, and corporate support functions.
 
 
 - Excellent communication and stakeholder management skills.
 
 
 - High proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
 
 
 - Strong vendor management, negotiation, and contract oversight capabilities.
 
 
 - Understanding of KSA business culture and regulatory environment.
 
 
 - Strong leadership, planning, and problem-solving abilities.
 
 
 - Ability to manage multi-site operations and fast-paced environments.
 
</div>

Director of Services & Operations

Join Alpha Leadership Co. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alpha Leadership Co.

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Head of Supply Chain (QSR)

Director of Services & Operations