Qureos Mentor

Alta Equipment Group

Burris Equipment, as part of Alta Equipment Company, delivers exceptional service, knowledge and support. We offer the top brands in construction and turf equipment including: CASE, VENTRAC, WACKER NEUSON, STIHL, and JACOBSEN.
 Contact Burris Equipment at one of three Illinois locations: Waukegan, Ingleside & Joliet. With our large selection of new equipment, used equipment, rental, parts, and services, we are your complete one-stop shop.
 We provide our employees with the following tools and resources to be successful:
 <ul>
<li>Training</li>
<li>Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)</li>
<li>401(k) with match</li>
<li>10 Paid holidays</li>
</ul>
Our construction equipment group is seeking a full-time Truck Driver for our Waukegan, IL branch. This role is responsible for pickup/delivery of rental equipment, service equipment, and sales equipment. Instructing the customer in the proper, and safest use of all rental equipment. Also perform routine maintenance, repair on rental equipment and checks for proper operation of safety devices. This is a union position and will be part of Operating Engineers Local 701. The expected hourly pay range for this role ranges between $35.00-44.50/hr based on candidate overall experience.
 
Responsibilities: 
1. Performs service tasks and safety checks of all rental equipment prior to use by the customer.
 2. Instructs customer in the proper, safest use of all rental equipment.
 3. Make sure assigned truck is ready for use the evening before the following workday. All trucks are to be locked overnight and keys in proper location. Wash truck on a weekly basis inside and out.
 4. Performs routine maintenance on rental units, in-stock sales units, vehicles, and trailers.
 5. Make sure logbooks, contracts (including truck number and damage sheet), daily and month sheets, and delivery logs are filled out and given to your manager in a timely manner.
 6. Make sure every contract is filled out 100%, this includes all blanks to be properly filled out, inspection and rental agreements with each contract, and damage waivers if necessary.
 7. When equipment is delivered make sure it is cleaned and serviced.
 8. Inspection tags must be signed and dated by the customer and put with the rental contract.
 9. Notify rental manager if the truck needs service or maintenance as soon as possible.
 10. Works in a safe manner at all times. Able to tie down equipment properly and securely.
 11. Conducts himself in the presence of customers in a manner which will retain a good opinion of the company.
 12. Notify rental counter of any damage, fuel, keys missing, owner manuals missing when equipment is returned.
 13. Take advantage of all opportunities to attend schools and training sessions in order to upgrade technical competence. Keep abreast of all changes in various models of equipment rented.
 14. Performs other duties as prescribed by Rental Manager from time to time.
 
Requirements: 
1. Must be able to lift 90lbs, 75% of the time, in order to load and unload rental and repair equipment.
 2. Must have knowledge of construction equipment and its operation.
 3. Must have a valid CDL license.
 
Distributor Relationships: 
1. Cooperates with other company personnel.
 2. Advises supervisors of any changes that need to be made which can affect company success.
 
Method of Measurement: 
1. The satisfaction expressed by customers concerning the operational instructions given and delivery service performed.
 2. Performance of the responsibilities as set forth in this job description.
 3. The quality of performance, efficiency and safety.
 
About Alta: 
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.
 
If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
 
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.
 
So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.
 
What We Look For: 
At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
 
Other Opportunities at Alta: 
Please visit our careers page at altg.jobs to view other openings that may be of interest to you!
 Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!

Truck Driver

Burris Equipment, as part of Alta Equipment Company, delivers exceptional service, knowledge and support. We offer the top brands in construction and turf equipment including: CASE, VENTRAC, WACKER NEUSON, STIHL, and JACOBSEN. Contact Burris Equipment at one of three Illinois locations: Waukegan, Ingleside & Joliet. With our large selection of new equipment, used equipment, rental, parts, and services, we are your complete one-stop shop.
 We provide our employees with the following tools and resources to be successful:
 <ul>
<li>Training</li>
<li>Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)</li>
<li>401(k) with match</li>
<li>10 Paid holidays</li>
</ul>
Our construction equipment group is seeking a full-time Service Manager for our Waukegan, IL branch. The expected starting salary for this role ranges between $80,000- $110,000/year based on candidate experience.
 This role is responsible for the efficient use of shop space and equipment and for coordinating the workload of the service department. In conformance with sales and customer orders and requirements, advises and makes recommendations to the Product Support Manager with respect to the best interest of the service department. Must conduct oneself in the presence of customers in a manner demonstrating both personal and company professionalism. Must be polite and courteous at all times and demonstrate willingness and ability to work with all fellow employees.
 
Responsibilities include, but are not limited to: 
<ul>
<li>Supervises the quality of work performed and sees that standard of performance are maintained. Conducts discussions with customers, supports the integrity and reputation of the company as applied to equipment and service department responsibilities. Knows the status of current jobs and keeps customers and/or associated internal department(s) informed of progress.</li>
<li>Develops reasonable annual objectives for the service department to include customer service, sales goals and profits. Prepares annual budget and forecast of sales.</li>
<li>Assigns service tasks and work areas to employees under their supervision. Selects and appoints lead man necessary to supervise and assist mechanics in performance of their service. Maintains proper balance of qualified personnel to service workload.</li>
<li>Accountable for warranty repair work. Conducts correspondence and assists Product Support Manager in preparation of claim to manufacturer. Determines and advises Product Support Manager the extent and justification for other service adjustments.</li>
<li>Sees that shop tickets are properly written and completed in a timely fashion; keeps abreast of parts ordered; makes sure proper entries are made concerning time and overtime and that the parts and equipment used are accounted for.</li>
<li>See that a proper library of manuals, service bulletins, instructions and references for mechanics, equipment and service operations is maintained and properly used.</li>
<li>Requests training assistance when appropriate and takes an active part in the conduct of the training in conjunction with manufacturer’s service representatives. Keeps abreast of shop methods, best practices, tools and techniques.</li>
<li>Reports to the Product Support Manger any problems encountered in relation to customer dissatisfaction with service or product performance. Performs other duties as assigned by the Product Support Manager.</li>
<li>Maintains proper balance of qualified personnel to service workload and makes recommendations regarding employment of personnel to Product Support Manager.</li>
<li>Ensures that sublet repairs are properly scheduled, completed, posted and that the payments for such work are in order.</li>
<li>Directs and supervises the maintenance program, building, equipment, grounds, safety prevention and housekeeping as directed by the Product Support Manager.</li>
<li>Maintains working relations with parts, sales and rental department personnel.</li>
<li>Makes Recommendations to Branch Manager for any Building/Facility issues or upgrades that are</li>
</ul>
needed.
 <ul>
<li>Evaluates the performance of service technicians vs. job descriptions and makes recommendations with regards to positions and compensation. Ensures the company meets all contract requirements for union represented employees.</li>
<li>Maintains proper records, submits required reports, checks customer credit status, and conducts other administrative details as required by management.</li>
<li>Cooperates with the sales department in evaluating used equipment for trade-in; performs emergency service work; assists in demonstrations, when necessary.</li>
<li>Directs mechanics in pre-delivering new equipment and repair of used equipment. Ensures equipment is in clean/ready-to-go condition.</li>
<li>Makes recommendations for purchase of specialty shop service tools. Responsible for annual inventory and inspection of these tools. Insures all tools are properly maintained and in safe operational condition. Also responsible for the maintenance of the Field service trucks and the associated equipment. Accountable to the company for lost or broken tools.</li>
<li>Overall responsibility for service department safety, fire prevention and housekeeping. Includes keeping service areas in compliance with all applicable OSHA and EPA (Environmental Protection Agency) requirements. Responsible for the recycling and disposal of all waste products in accordance with governmental agency requirements.</li>
</ul>
Qualifications
 <ul>
<li>Must be fluent in the operation of a personal computer, Business system, & suite of Microsoft Office products.</li>
<li>Bachelor’s Degree in business management or related field preferred.</li>
<li>Minimum of 5 years’ service department experience.</li>
<li>Possesses a clear understanding of the Service Department and all related activities.</li>
<li>Possesses excellent problem solving, administration, and management skills.</li>
</ul>
About Alta: 
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.
 
If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
 
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.
 
So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.
 
What We Look For: 
At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
 
Other Opportunities at Alta: 
Please visit our careers page at altg.jobs to view other openings that may be of interest to you!
 Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!

Service Manager

Join Alta Equipment Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alta Equipment Group

About Company

Truck Driver

Service Manager