Qureos Mentor

AltaPointe Health

<div>Overview:
<div>
*SIGN ON BONUS AVAILABLE*</div><div></div><div><br>
The Behavioral Health Crisis Center is strategically placed in Mobile County with easy access for the area with the highest need and the most frequent use, the midtown/downtown area of Mobile. This Crisis Center operates a 24/7/365 with a full complement of staff to provide crisis de-escalation and resolution no matter the time or the day.</div><div><br>
</div><div>A study of mental health related law enforcement calls shows that, as one of Alabama&rsquo;s largest cities, Mobile has the highest demand for police and EMS within the I-65/I-165 corridor. Stationing the Diversion Center in this area will allow expeditious access from Baldwin, Washington, Clarke, Monroe, Conecuh, and Escambia Counties, which will also utilize the Diversion Center. Mobile Metro Jail is the second largest jail in Alabama. The annual number of individuals booked into the jail is just under 20,000. Since the Stepping Up Initiative began last year, all inmates are screened for mental illness and substance use disorders. Last year 6,828 individuals screened positive for serious mental illness. This is a serious over-representation of mentally ill individuals per capita when compared to statistics for the general population. Most individuals with mental illness or substance use disorders are arrested for petty crimes. These individuals could be diverted from arrest with the addition of more Mobile Crisis response and a Behavioral Health Crisis Center. Based on data collected from Crisis Response Team calls, Access to Care, law enforcement, local emergency departments, and a Community Health Needs Assessments, the size and structure of the Crisis Center must consist of a large living room model staffed by peer specialists, an 18 recliner temporary observation unit, and a 6 bed extended observation unit.</div>
Responsibilities:
<div>
Clinical responsibilities:</div><ul><li>
Completes timely admissions according to diversion center policy and procedure while ensuring customer service as a priority for staff and consumers in relations to admissions flow, referral source contact, consumer care and support.
</li><li>Ensures needs are met for the consumer, the referral source, the physicians, and the facility.
</li><li>Evaluates needs and reports pertinent information gathered from admission to physician, nurses, and social workers as needed.
</li><li>Completes the discharge process for consumers according to policy and procedure for nurses on units.</li><li>
Plans, conducts and documents patient education provided to consumers, both individually and in group settings.</li><li>
Provides education to the consumer and family concerning treatment plans, compliance with medications and its side effects, disease management and other applicable topics.
</li><li>Completes medical and dietary consultations as needed.</li><li>
Communicates effectively with the physician and outside agencies as applicable regarding the consumer&rsquo;s physical and mental condition</li><li>
Initiates and implements the multidisciplinary treatment plan, coordinates with the multidisciplinary team and participates in the plan&rsquo;s continued development.</li><li>
Provides emergency care as needed (CPR, Mindset, PRN medications), according to AltaPointe policies and procedures.</li><li>
Assists consumers with personal care issues (bathing, toileting and other personal hygiene routines).</li><li>
Demonstrates willingness to work on any unit based on facility needs and as directed by the Nurse Manager.</li><li>
Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.</li><li>
Assists with seclusions and restraints per AltaPointe policy and procedure.</li><li>
Actively assists with hospital cost containment by accepting responsibility for time management and use of unit supplies.</li><li>
Effectively demonstrates the application of adult and child competencies.</li><li>
Adheres to professional code of ethics.</li><li>
Serves as Charge Nurse as needed, overseeing routine task assignments of RNs, LPNs, Mental Health Technicians, MA&rsquo;s and behavioral staff.</li></ul><p></p><div><br>
Supervision and consultation:</div><ul><li>
Seeks clinical supervision and consultation needed.</li><li>
Accepts and employs suggestions for improvement.</li><li>
Actively works to enhance clinical skills.</li></ul><p></p><div><br>
Clinical record keeping:</div><ul><li>
Documents in a timely fashion per AltaPointe policy.</li><li>
Documents in a clear, concise manner types of consumer problems, treatment goals and services provided.</li><li>
Documentation shows that forms, notes, logs, and other applicable written information are completed promptly, accurately and updated when appropriate.</li><li>
Documents legibly.</li></ul><p></p><div><br>
Courteous and respectful attitudes towards consumers, visitors and co-workers:</div><ul><li>
Treats consumers with care, dignity and compassion.</li><li>
Respects consumers&rsquo; privacy and confidentiality.</li><li>
Is pleasant and cooperative with others.</li><li>
Assists consumers and visitors as needed.</li><li>
Personal values don&rsquo;t inhibit ability to relate and care for others.</li><li>
Is sensitive to the consumers&rsquo; needs, expectations and individual differences.</li><li>
Is gentle and calm with consumers and families.</li></ul><p></p><div><br>
Administrative and other related duties as assigned:</div><ul><li>
Actively participates in Performance Improvement activities.</li><li>
Actively participates in AltaPointe committees as required.</li><li>
Completes assigned tasks in a timely manner.
</li><li>Accesses appropriate community resources according to consumers&rsquo; needs.</li><li>
Follows AltaPointe Policy &amp; Procedures.</li><li>
Maintains current state license and requirements for renewals, and attends required in-services and workshops.</li></ul><div><b>
Physical Requirements of the Job:
</b></div><ul><li>There is frequent standing, sitting, and walking which are in bursts of 5 to 10 minutes. However, there are times when this can be extended to pacing with the consumer (time could be undetermined), and at times sitting and standing can be extended with the employee having the ability to change positions as permitted by the observance and behavior of the consumer at that time.</li><li>
There is occasional forward bending from the hips while kneeling to reach to the side.</li><li>
There is an occasional need to be able to assume a full squat/lunge from a standing position.</li><li>
There is an occasional need to maintain back extension while being on stomach with one&rsquo;s own body weight on hips and legs. This position is maintained for several minutes.</li><li>
Occasionally, be able to put one&rsquo;s own body weight on one knee and one elbow on the same side of one&rsquo;s body.</li><li>
Occasionally, be able to kneel and reach to same side toward the floor.</li><li>
Lift up to 10 pounds from the floor to various levels, including from the floor to overhead occasionally during shift.</li><li>
Have the ability to lift up to 50 pounds to assist in activities of daily living, as required. Be able to lift up to 50 pounds from floor to waist.</li><li>
Strong grasp is needed to use keys to open doors throughout the facility, and to maintain constant contact with a consumer during a restraint procedure or with other hold techniques.</li><li>
Pushing/pulling force up to 25 pounds occasionally during shift.</li><li>
There are times that require the employee to be able to ambulate as quickly as possible to assist coworkers with a consumer in a restraint procedure. (Example: jog/run up to 0.1 mi).</li><li>
At times therapy may be inside or outside the facility; therefore, some activities will dictate physical requirements for playing or games.</li></ul>
Qualifications:
<div>
Current RN license to practice in the State of Alabama.</div><div></div><div><br>
Knowledge in adult specialty outlined below to be attained within six months of employment:</div><ul><li>
Knowledge of psychiatric disorders in the adult and child populations</li><li>
Knowledge of general and psychiatric nursing care</li><li>
Knowledge of growth and development of individuals as related to all intellectual, emotional, spiritual, and physical aspects of their development</li><li>
Knowledge of substance use disorders and treatment</li><li>
Knowledge of intellectual and developmental disabilities</li><li>
Basic knowledge of medical terminology in psychiatric care</li><li>
Familiarity of psycho-pharmacy and the use of psychotropic medications with the adult populations</li><li>
Knowledge of behavior management, crisis intervention, and interventions common to acute psychotic consumers as well as to non-violent crisis intervention practice</li><li>
Knowledge of instruction, teaching tools, educational methods appropriate for adult populations
</li><li>Knowledge of family dynamics</li><li>
Knowledge of effects and treatment of physical/sexual/emotional abuse and neglect issues</li><li>
Knowledge of cultural diversity</li></ul></div>

RN Acute, (AM) Crisis Center

RN Acute, PRN

<div>Responsibilities:
<div>
Compliance and clinical monitoring in assigned programs:
</div><ul><li>Assists in the preparation for DMH, Joint Commission, Alabama Department of Public Health, Medicaid, HRSA, etc. site surveys</li><li>
Assists in the AltaPointe policy and procedure review process in assigned programs.</li><li>
Assists in developing action plans and plans for improvement for standard deficiencies cited during surveys.</li><li>
Coordinates and performs risk management review process for organization&rsquo;s programs and external providers.</li><li>
Effectively assist with monitoring and compiling reports to present to the Performance Improvement Sub-Committee meetings as related to assigned programs.</li><li>
Provides technical assistance to Performance Improvement work groups and monitors compliance with documentation standards in assigned programs.</li><li>
Collects Performance Improvement Indicators from designated staff, prepares report, and submits data to the Chief Nursing Officer on a quarterly basis or as indicated</li><li>
Effectively monitors and demonstrates the analysis of RL Solutions data and reports on identified trends and patterns such as medication errors and employee, consumer infection rates in assigned programs.</li><li>
Assists with Root Cause Analysis (RCA) as indicated and makes reports to Performance Improvement Committee as it relates to clinical documentation.</li><li>
Conducts one-on-one training for clinical staff and providers as directed by Chief Nursing Officer.</li><li>
Research and identify best practices for clinical record documentation and makes recommendations to the Chief Nursing Officer.</li><li>
Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.</li><li>
Monitor and report HIPAA privacy or security incidents, ensuring timely documentation and regulatory compliance.</li><li>
Updates job knowledge by participating in educational opportunities; reading professional publications.</li></ul><div></div><div><br>
Supervision and Consultation</div><ul><li>
Seeks supervision and consultation as needed.</li><li>
Accepts and employs suggestions for improvement.</li><li>
Actively works to enhance skills.</li></ul><p></p><div><br>
Courteous and respectful towards patients, visitors and co-workers</div><ul><li>
Treats patients with care, dignity and compassion.</li><li>
Respects consumer&rsquo;s privacy and confidentiality.</li><li>
Is pleasant and cooperative with others.</li><li>
Assist patients and visitors as needed.</li><li>
Personal values don&rsquo;t inhibit ability to relate and care for others.</li><li>
Is sensitive to the consumer&rsquo;s needs, expectations and individual differences.</li><li>
Is gentle and calm with patients, families and others as appropriate.</li></ul><div></div><div><br>
Administrative and Other Related Duties as assigned:</div><ul><li>
Actively participates in Performance Improvement activities</li><li>
Actively participates in AH committees as requested</li><li>
Completes assigned tasks in a timely manner</li><li>
Follows AH policies and procedures</li><li>
Maintains current license and requirements for renewals (i.e. CEU&rsquo;s), if applicable, and attends regular workshops and in-services</li></ul>
Qualifications:
<div><i>
Current RN license to practice in the state of Alabama. BSN or MSN preferred. Minimum of five years of experience in nursing within a medical setting. Current Basic Life Support (BLS) certification. Strong working knowledge of Microsoft Office (Outlook, Excel, Word, etc.).</i> Knowledge of regulatory compliance standards to include The Joint Commission, Alabama Department of Mental Health and Substance Abuse, Medicaid, CMS, HRSA, ABON, and Alabama Board of Medical Examiners outlined below, to be attained within (6) six months of employment:</div><br>
<div></div><ul><li>
Knowledge of clinical documentation requirements for inpatient, residential, and outpatient programs</li><li>
General knowledge of billing standards and practices</li><li>
Knowledge of monitoring agencies standards (JC, DMH, CMS, Medicaid, Medicare, HRSA, etc.)</li><li>
Knowledge and utilization of tools to monitor clinical compliance</li><li>
Knowledge of organization policy and procedures</li></ul></div>

Hospital Compliance Nurse

<div>Overview:
<div>
EastPointe Hospital is a private, free-standing psychiatric hospital for adults and adolescent males (ages 12 &ndash; 18) located in Daphne, Ala. EastPointe&rsquo;s clinical and medical professionals assess and evaluate adults and adolescents in psychiatric crisis. Treatment focuses on stabilizing psychiatric symptoms and preventing psychiatric commitment. Adults and/or adolescents admitted to EastPointe will have exhibited life-threatening, destructive or disabling behavior or symptoms. Each patient completes a psychiatric diagnostic evaluation and receives 24-hour clinical care for the duration of their stay. The goal is for each patient to return to home or to the least restrictive level of care.</div>
Responsibilities:
<div><b>
Primary Job Functions:</b></div><div>
Office professional responsibilities</div><ul><li>
Reviews documentation for any improper corrections, missing signatures, dates, times, etc. and monitors for completeness.</li><li>
Returns incomplete documentation to the program supervisor.</li><li>
Keys billing information on a daily basis from the DSR into the CSM system appropriately.</li><li>
Files documentation in the appropriate section of the consumers&rsquo; records as needed.</li><li>
Completes administrative review when needed.</li><li>
Performs basic clerical functions.</li><li>
Completes census maintenance on a daily basis accurately and completely, including the &ldquo;head in the bed check&rdquo; completed at midnight.</li><li>
Completes Compliance Checklists on a daily basis.</li><li>
Makes copies and faxes information as needed and checks fax regularly.</li><li>
Assembles charts and checks records for availability of forms.</li><li>
Notifies nurses of e-signature changes.</li><li>
Upon admission, accesses and prints medication lists and medical checklists for active consumers and places on charts.</li><li>
Notifies applicable staff of emergency situations in an appropriate and timely manner.</li><li>
Ensures the cleanliness and orderliness of the units.</li><li>
Assists with pulling and locating charts and with other requests.</li><li>
Maintains the chart tracking (charge-out) system to track the location of each record.</li><li>
Ensures all charts are accounted for and filed on the chart rack at the end of each shift and all signatures have been obtained on progress notes/orders. Restraints and Seclusion observation sheets.</li><li>
Distributes office supply orders for the unit and places supply orders with the administrative assistant as needed.</li><li>
Accesses labs on a daily basis, prints reports and places on appropriate charts for review.</li><li>
Ensures unit/nursing supplies are maintained at appropriate levels.</li><li>
Keeps Dietary informed of admissions and prints dietary tickets as needed.</li><li>
Ensures that all unit copiers are working appropriately and reports issues to IT department.</li><li>
Assist with facilitating hospital phone time in professional, organized, and quiet manner.</li><li>
Serve as the back-up for the Admission Support Specialist if necessary.</li><li>
Complete &ldquo;head in the bed checks&rdquo; in the event Admission Support Specialist is unavailable.</li><li>
Support Front Desk Support Specialist as needed.</li></ul><div>
Other duties that may be performed depending on facility</div><ul><li>
Pulls mail.</li><li>
Runs census.</li><li>
Checks for weekend admissions.</li><li>
Checks all room assignments.</li><li>
Discharges packets for receiving facilities including to ICF units to include Psychiatric evaluation, H&amp;P, Labs and X-rays.</li><li>
Does not leave without letting nurse know.</li></ul><div>
Supervision and consultation</div><ul><li>
Seeks supervision and consultation as needed.</li><li>
Accepts and employs suggestions for improvements.</li><li>
Actively works to enhance skills.</li></ul><div>
Customer Service Driven Care</div><ul><li>
Treats consumer with care, dignity, and compassion</li><li>
Respects consumers&rsquo; privacy and confidentiality</li><li>
Is pleasant and cooperative with others</li><li>
Works in a cooperative manner with other AltaPointe employees.</li><li>
Assists consumer and visitors as needed</li><li>
Personal values don&rsquo;t inhibit ability to relate and care for others</li><li>
Is sensitive to the consumer&rsquo;s needs, expectations and individual differences.</li><li>
Is gentle and calm with consumers, families and others as appropriate</li><li>
Works pro-actively to problem solve issues for family and consumers prior to involving supervisor or program management.</li><li>
Utilizes hospitality skills as the facility representative during all consumer and guardian encounters.</li><li>
Courteous and respectful towards consumers, visitors, and co-workers</li></ul><div>
Administrative and other related duties as assigned</div><ul><li>
Actively participates in Performance Improvement activities.</li><li>
Actively participates in AltaPointe committees as required.</li><li>
Completes assigned tasks in a timely manner.</li><li>
Follows AltaPointe policies and procedures.</li></ul><div><b>
Physical Requirements:
</b></div><ul><li>Continuous sitting (extended sitting) up to 2 hours at a time until break or lunch.</li><li>
Reaching forward to place paperwork on a document stand.</li><li>
Grasping to turn keys in doors throughout facility, grabbing files/paperwork</li><li>
Lifting and carrying up to 15 pounds to transport small quantity of charts various distances in facility.</li><li>
Fine manipulation/dexterity for data entry, writing and handling paperwork.</li><li>
Standing and walking frequently throughout shift and to various locations in the facility to file charts and put up supplies.</li><li>
Sitting can be in frequent bursts up to 10 minutes. Extended sitting can be up to, but limited to 1 hour.</li><li>
While filing in the medical records department, the employee may bend forward squat/lunge stoop or crouch to access the levels that are at floor waist level. Forward bending while sitting or crouching to access safe in office may be needed.</li><li>
Forward reaching, reaching out to front , and overhead reaching with up to 5 pounds to 15 is performed when filing records and charts.</li><li>
Forward reaching, overhead reaching and reaching down while filing medical record that can range up to 15 pounds.</li><li>
Lifting various ranges from the floor to overhead throughout the day with up to 15 pounds (medical records and supplies).</li><li>
Frequent pushing/pulling with a force up to 25 pounds (medical record cart) and doors throughout the facility (5 pounds).</li><li>
Step ladder climbing frequently to access higher shelves for filing and stocking/retrieving supplies.</li><li>
Strong grasp/pinch grip needed to use keys in doors and to handle medical records.</li><li>
Fine manipulation/dexterity to use computer, write and handle medical records paperwork.</li><li>
Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds.</li><li>
Must have visual acuity in at least one eye and manual dexterity.</li><li>
Any additional duties as assigned by management.</li></ul>
Qualifications:
<div>
High school graduate or equivalent.</div><div>
Preferred applicants have experience in the healthcare field, with experience relative to admissions and discharges.</div></div>

Hospital Unit Support Specialist, PM (EastPointe)

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AltaPointe Health

About Company

RN Acute, (AM) Crisis Center

RN Acute, PRN

Hospital Compliance Nurse

Hospital Unit Support Specialist, PM (EastPointe)