Qureos Mentor

Alwarda Travels

Key Responsibilities1. Ticketing &amp; Reservations<ul><li>Book domestic &amp; international air tickets</li><li>Issue, reissue, and cancel tickets as required</li><li>Handle fare calculations and pricing</li><li>Use GDS systems like Amadeus, Galileo, or Sabre</li></ul>2. Customer Handling<ul><li>Assist customers with flight options and best fares</li><li>Provide travel advice (routes, timings, airline policies)</li><li>Handle inquiries via phone, WhatsApp, and email</li><li>Maintain professional customer service at all times</li></ul>3. Documentation<ul><li>Verify passenger details (passport, visa requirements)</li><li>Ensure correct data entry in ticket bookings</li><li>Maintain records of bookings and transactions</li></ul>4. Problem Solving<ul><li>Handle flight changes, delays, cancellations</li><li>Manage refunds and rebooking requests</li><li>Resolve customer issues quickly and professionally</li></ul>5. Coordination<ul><li>Communicate with airlines for special requests or issues</li><li>Coordinate group bookings when required</li><li>Stay updated with airline policies and fare changes</li></ul>6. Financial Handling<ul><li>Prepare quotations and invoices</li><li>Manage ticket pricing and commissions</li><li>Track payments and outstanding balances</li></ul>Required Skills<ul><li>Experience with GDS systems (Amadeus / Galileo / Sabre)</li><li>Strong communication and customer dealing skills</li><li>Good knowledge of airline fares and ticketing rules</li><li>Attention to detail and accuracy</li><li>Ability to work under pressure</li></ul>Preferred Qualifications<ul><li>1&ndash;2 years experience in a travel agency or airline ticketing</li><li>Proficiency in MS Office</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Travel Agency: 1 year (Required)</li></ul>Work Location: In person

Air Ticketing Officer

Join Alwarda Travels and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alwarda Travels

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Air Ticketing Officer