Qureos Mentor

AmTrust Financial

<div>Overview:
<div>
The Senior Underwriter administers the underwriting agencies within their assigned territory. Completes work in compliance with company underwriting, authority, and pricing standards. Maintains a solid understanding of AmTrust&rsquo;s mission, vision, and values. Upholds the standards of the AmTrust organization. The ideal candidate will be responsible for driving in new business opportunities in their respective territory.</div>
Responsibilities:
<ul><li>Write a profitable book of business through solid risk analysis, pricing and servicing. Maintains compliance with state filings and adheres to corporate underwriting and pricing guidelines. Operate within written authority granted and makes referrals to management and Home Office Underwriting as required.</li><li>
Collaborate closely with Underwriting, Sales, and support teams.</li><li>
Partner with Territory Management to develop and implement the territory business plan and share accountability with team in meeting goals.</li><li>
Take initiative with the team to develop, manage, and maintain outside client relationships which will include limited travel within the territory to meet with assigned agencies and related organizations. Actively participate in industry events as required, such as but not limited to agency or association conventions.</li><li>
Exhibit professional, timely, and courteous communication and service to external clients and internal staff.</li><li>
Provide the pertinent information and guidance to support staff required to process coverage requests in accordance with service guidelines</li><li>
Assist in gathering and communicating competitive information.</li><li>
Maintain current knowledge of market trends and demands.</li><li>
Perform other functionally related duties as assigned.</li></ul>
Qualifications:
<div><b>
Required</b>:</div><ul><li>
Demonstrated experience with and expert technical knowledge of workers compensation, commercial property, casualty, automobile, and umbrella insurance coverage and risk selection, methods and pricing.</li><li>
5+ years of commercial lines property and casualty experience.</li><li>
Bachelor&rsquo;s degree from an accredited college or university or equivalent work experience.</li><li>
Ability to travel including overnight stays within the assigned territory as needed.</li><li>
Demonstrated ability to interpret and analyze data and make an informed, calculated decision.</li></ul><div></div><div><b><br>
Preferred</b>:</div><ul><li>
CPCU, AU, CIC, or other industry designations preferred</li><li>
Ability to train, coach and mentor individuals of various backgrounds within area of expertise</li></ul>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div><br>
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div><br>
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Senior Underwriter

<div>Overview:
<div><b>
Job Summary</b>: The Product Manager will be responsible for overseeing the management, development, and optimization of our multiline products across small, middle, and niche business. This role will focus on coverage forms maintenance and development, product modernization, appetite expansion and enablement, and shaping the broader product and multiline growth strategy. This role requires a strategic thinker with a deep understanding of commercial insurance products, market and competitor trends, and customer needs. The ideal candidate will drive product innovation, ensure competitive positioning, and collaborate with cross-functional teams to manage existing and deliver new products to achieve business objectives. This role will work with all aspects of the commercial lines value chain &ndash; including Filings, Compliance, Legal, IT, Product Management, Field Underwriting, Actuarial, Marketing, and others &ndash; to manage, develop, and deploy coverages and capabilities.</div><div></div><div><b><br>
Location</b>: Ideal locations include Boston, MA; Southington, CT; Cleveland, OH; Chicago, IL; Alpharetta, GA; Dallas, TX; Scottsdale, AZ; New York, NY. Remote locations may be considered for the right candidate.</div><div></div><div><b><br>
This position is hybrid out of any AmTrust office. 4 days in the office, 1 day work from home.</b></div>
Responsibilities:
<div><b>
Product Management</b>:</div><ul><li>Oversee the lifecycle management of assigned products (rates, rules, forms), from inception to launch and ongoing maintenance and optimization.</li><li>Partner with Compliance and Filing to file and gain approval for new products and product changes and shepherd through deployment with IT.</li><li>Design and oversee forms taxonomy and system and underwriter usage</li><li>Monitor competitor products and product performance and profitability, making data-driven decisions to improve outcomes.</li><li>Collaborate with underwriting, actuarial, claims, and marketing teams to ensure cohesive product strategies.</li><li>Develop strategic capabilities to materially grow the portfolio and expand market share.</li><li>Effectively detail and connect all aspects of the product model across the product ecosystem</li></ul><div></div><div><b><br>
Product Strategy and Development</b>:</div><ul><li>Manage coverage, rules, and forms for assigned product line(s).</li><li>Lead the design and development of new products and enhancements to existing offerings.</li><li>Develop and implement the strategic vision for the assigned product lines.</li><li>Conduct market research to identify trends, customer needs, and competitive landscape.</li><li>Ensure products meet regulatory requirements and industry standards.</li><li>Focus on forms and coverage management to ensure comprehensive and competitive offerings.</li><li>Drive new coverage development to address emerging risks and market demands.</li><li>Serve as a SME for product requirements</li><li>Identify and execute roadmaps for both product and coverage expansion and to proactively protect the firm from undesirable exposures.</li></ul><div></div><div><b><br>
Customer Focus</b>:</div><ul><li>Serves as coverage and product expert with deep consultations with field underwriting, claims, and legal.</li><li>Own strategic initiatives aimed to enhance customer experience and enable large scale business growth</li><li>Partner with marketing to externalize product capabilities</li><li>Engage with customers and brokers to gather feedback and insights.</li><li>Develop customer-centric solutions that address the unique needs of small and medium-sized businesses.</li><li>Ensure exceptional customer experience through product design and service delivery.</li><li>Deliver system and product training as needed.</li></ul><div></div><div><b><br>
Leadership and Collaboration</b>:</div><ul><li>Foster a culture of innovation, collaboration, and continuous improvement.</li><li>Work closely with senior leadership to align product and coverage strategies with overall business goals.</li><li>Represent the company at industry events, conferences, and meetings.</li></ul>
Qualifications:
<ul><li>Bachelor's degree in Business, Marketing, Insurance, or a related field; MBA or advanced degree preferred.</li><li>Minimum of 7-10 years of experience in product management within the insurance industry, with a focus on commercial lines.</li><li>Proven track record of successful product development and management.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Knowledge of regulatory requirements and industry standards for commercial insurance products.</li></ul><div></div><div><div><i><br>
The expected salary range for this role is $100,200-$150,000/year.</i></div></div><div></div><div><div><i><br>
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.</i></div></div>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div><br>
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div><br>
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Product Manager

<div>Overview:
<div>
The Lead Claim Examiner is responsible for prompt and efficient investigation, evaluation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds, claimants and medical providers. Maintains a solid understanding of AmTrust&rsquo;s mission, vision, and values. Upholds the standards of AmTrust and the Claims organization.</div>
Responsibilities:
<ul><li>Follows AmTrust policies and procedures in managing claims.</li><li>
Investigates the claim and coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured, claimant, witnesses and medical providers.</li><li>
Evaluates, establishes, maintains and adjusts reserves based on fact, company standard and experience.</li><li>
Skillfully negotiates claims, turning adverse perspectives into quick resolution. Gains trust of other parties to negotiations and demonstrates good sense of timing. Approaches discussions from merits or strengths of case.</li><li>
Leverages strong critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.</li><li>
Establishes effective relationships with internal or assigned counsel for customized defense plan. Applies company principles and standards including planning, organizing and monitoring legal panel services and cost in partnership with internal legal counsel.</li><li>
Communicates with internal managed care and medical resources to ensure coordination with medical providers, injured workers and employers in developing return to work strategies and treatment plans.</li><li>
Obtain medical records (past and present), police, ambulance and other agency reports as required.</li><li>
Provides insights and input when reviewing claims of others. May be sought out by others for advice.</li><li>
Writes in a clear, succinct and fact-based manner in claims files as well as in other communication.</li><li>
Manages mail and diary entries effectively and efficiently.</li><li>
Provides exceptional customer service.</li><li>
Performs other functional duties as requested or required.</li></ul>
Qualifications:
<div><b>
Required:</b></div><ul><li>
3+ years experience as a Workers Comp adjuster</li><li>
MS Office experience (Work, Excel, Outlook)</li><li>
Effective negotiation skills</li><li>
Strong verbal and written communication skills</li><li>
Ability to prioritize work load to meet deadlines</li><li>
Ability to manage multiple tasks in a fast-paced environment</li></ul><div></div><div><i><br>
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time</i></div><div></div><div><i><br>
The expected salary range for this role is $77,500-87,000 annual.</i></div><div></div><div><i><br>
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations</i></div>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div><br>
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div><br>
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Lead Claim Examiner I

<div>Overview:
<div>
AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Construction Defect Claims Director. This position requires previous supervisory experience. This position will supervise a team of adjusters. Supervision duties include the technical development of the adjusters and their claim files which includes, coverage, liability investigation, development and evaluation of damages, settlement strategy and litigation management. These claims arise in various jurisdictions throughout the country and, as such, experience and adjusters&rsquo; license in multiple jurisdictions is required. This position will also have personnel administration responsibilities for the adjusters under their supervision. This position will assist on various special projects as needed.</div><div></div><div><br>
This role follows a <b>hybrid work model</b>, requiring <b>4 days per week on‑site</b> and <b>1 day remote</b>.</div><div><br>
To support team collaboration and business needs, <b>preference will be given to candidates who can work in a hybrid capacity from one of our approved office locations</b> listed below.</div><h3 class="jobSectionHeader"><b>
Eligible Office Locations</b></h3><ul><li><b>
Ohio:</b> Cleveland, Seven Hills</li><li><b>
Texas:</b> Dallas</li><li><b>
Georgia:</b> Alpharetta</li><li><b>
Illinois:</b> Chicago</li><li><b>
Florida:</b> Boca Raton, Maitland</li><li><b>
Connecticut:</b> Southington</li><li><b>
California:</b> Concord, Irvine, Woodland Hills</li><li><b>
New Jersey:</b> Jersey City, Princeton</li><li><b>
Arizona:</b> Scottsdale</li><li><b>
New York:</b> New York City, Melville, Latham</li><li><b>
Utah:</b> South Jordan</li><li><b>
New Hampshire:</b> Nashua</li><li><b>
Massachusetts:</b> Boston</li><li><b>
Kansas:</b> Overland Park</li><li><b>
Washington:</b> Seattle</li><li><b>
Missouri:</b> St. Louis</li></ul>
Responsibilities:
<ul><li>Ensures new claims are assigned to unit members based on complexity and skill level of staff.</li><li>
Oversees the handling of all aspects of the claims assigned to the unit including reserving, communication, documentation, litigation management, evaluation, negotiation and settlement.</li><li>
Ensures all claims eligible or ineligible for payment conform to quality, production standards and specifications.</li><li>
Ensures claim processing is consistent with applicable policies, procedures and department guidelines.</li><li>
Supervises maintenance of all claim records.</li><li>
Reviews issues adjusters are unable to resolve and prepares formal response to consumer complaints.</li><li>
Analyzes and approves insurance claim payments.</li><li>
Provides file authority as appropriate to staff members.</li><li>
Completes regular quality audits of staff&rsquo;s work, records results and counsels staff to bring work to or above standards.</li><li>
Prepares regular periodic reports and monitors system reports to ensure adherence to corporate and regulatory standards.</li><li>
Completes special projects as assigned.</li><li>
Assures that all customers receive quality service.</li><li>
Establishes and executes controls to assure that the quality of the work meets or exceeds standards.</li><li>
Reviews and analyzes processes, procedures and workflows to identify opportunities for process improvement and efficiency.</li><li>
May recruit, hire and recommend or initiate promotions, transfers and disciplinary action.</li><li>
Manages personnel administration including employee evaluations and salary administration.</li><li>
Participate in the specialized training and handling of complex claim matters and projects requiring advanced claim knowledge and experience.</li><li>
Manages the development and training of their team, including monitoring and relaying information to the staff regarding changes in coverage and laws</li></ul>
Qualifications:
<ul><li>Thorough understanding of laws, principles of coverage, liability and insurance industry in general.</li><li>
Analytical and human relations skills are critical.</li><li>
Leadership skills; ability to plan, organize, delegate and develop staff.</li><li>
Effective communication skills; ability to obtain and deliver information to others orally and in written form.</li><li>
Ability to carry out detailed written and verbal instructions.</li><li>
Ability to work with little supervision and direction.</li><li>
Sound command of the English language.</li><li>
Ability to operate business technology.</li><li>
College degree or 10 years equivalent experience and skills required.</li><li>
Valid adjuster&rsquo;s license in appropriate jurisdictions or ability to obtain such.</li></ul><div><i>
The expected salary range for this role is $125,000-165,000 annual.</i></div><div></div><div><i><br>
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations</i></div>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div><br>
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div><br>
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Director, Construction Defect Claims

<div>Overview:
<div>
Amtrust Financial Services, a fast-growing commercial insurance company, is seeking a Complex General Liability Claims Specialist. The successful candidate will evaluate coverage issues and risk transfer opportunities as well as ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed.</div><div></div><div><br>
This position will ideally require hybrid attendance in an AmTrust location and is posted remotely for nationwide visibility.</div>
Responsibilities:
<ul><li>Identifying potential risks and managing timely reserves effectively</li><li>
Evaluating coverage issues and risk transfer opportunities</li><li>
Ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, proper negotiation strategy is employed.</li><li>
Effectively communicate exposures both internally and externally</li><li>
Overall responsibility for formulating proper resolution strategy to ensure best total outcome.</li><li>
Position may require periodic travel to attend meditations, trials and / or other related meetings</li><li>
Perform other duties as assigned</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree or equivalent experience in insurance claims management or related field.</li><li>
Minimum of ten (10) years&rsquo; experience in the handling or litigating of commercial general liability claims and five (5) years&rsquo; experience in the handling or litigating of complex commercial general liability claims.</li><li>
Experience in handling Employers Liability/Workers Compensation 1B claims preferred.</li><li>
Proficient computer skills required to navigate our paperless claim file system.</li><li>
Possesses a high level of technical claim and legal knowledge and skills.</li><li>
Excellent communication skills both written and oral.</li><li>
Ability to professionally interact at a high level with parties both internal and external to AmTrust.</li><li>
Easily adapts to changing situations, requirements and priorities.</li><li>
Ability to effectively influence others without damaging relationships.</li><li>
Skillful negotiator.</li><li>
Designated home state adjuster license preferred.</li><li>
CPCU designation/AIC certification preferred.</li></ul><div></div><div><i><br>
The expected salary range for this role is $120K-$145K/year.</i></div><div></div><div><i><br>
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.</i></div><div></div><div><br>
#LI-BL1</div>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div><br>
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div><br>
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Complex Claim Specialist, General Liability