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AMASA Logistics, Inc.

About UsAMASA Logistics Inc. is a fast-growing provider of dumpster rentals, site clean-up, landscaping, and outdoor services in North Florida. We&rsquo;re committed to efficiency, professionalism, and delivering clean, presentable construction sites to our builder partners. With over $200,000 in equipment and a reputation for responsive service, we&rsquo;re looking to grow our team with a reliable and organized administrative assistant.Position OverviewWe are seeking a detail-oriented and highly efficient Scheduling Coordinator to manage the critical scheduling functions for our organization. This dynamic role involves two primary responsibilities: coordinating and dispatching urgent, one time field service work orders, and meticulously planning and tracking all long-term recurring maintenance jobs for our clients using Housecall Pro. The ideal candidate will possess exceptional organizational skills, strong conflict resolution abilities, and proven expertise with scheduling software.Key Responsibilities<ul><li>Work Order Management (Housecall Pro): Coordinate, schedule, and dispatch service technicians for all incoming service requests and one time field service work orders using the Housecall Pro system.</li><li>Recurring Maintenance Scheduling: Create, manage, and maintain the complex schedule for all recurring client maintenance jobs (e.g., weekly/monthly site visits), ensuring contracts are serviced on time and resources are allocated appropriately.</li><li>Route Optimization: Strategically plan and optimize technician routes and daily schedules to minimize travel time and maximize service call capacity for both routine and urgent jobs.</li><li>Communication &amp; Customer Service: Serve as the primary point of contact for service appointment inquiries, proactively communicating ETAs, schedule changes, and confirmations to customers.</li><li>Conflict Resolution: Identify and resolve scheduling conflicts promptly and professionally, especially those involving overlap between recurring and urgent jobs.</li><li>Data Integrity: Accurately enter, update, and maintain customer, job, and service data within Housecall Pro and other relevant systems.</li></ul>Qualifications<ul><li>Experience: Proven experience in a high-volume scheduling, dispatching, or administrative role (minimum 1 year preferred), ideally within a field service or logistics environment.</li><li>Software Proficiency: Demonstrated proficiency and experience utilizing Housecall Pro is highly preferred. Experience with other field service management/CRM software is acceptable.</li><li>Organizational Skills: Exceptional organizational and time-management skills with a keen eye for detail required to manage highly repetitive schedules.</li><li>Communication: Excellent verbal and written communication skills suitable for professional correspondence and clear technician instructions.</li><li>Technology Skills: Proficiency in Microsoft Office Suite (Outlook, Excel).</li><li>Work Ethic: Ability to work independently, manage multiple critical tasks simultaneously, and thrive under pressure.</li></ul>Compensation &amp; Benefits<ul><li>Competitive hourly wage/salary, paid biweekly.</li><li>Comprehensive Benefits Package</li><li>Health insurance</li><li>Vision insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Work with a team committed to quality and professionalism.</li></ul>Job Type: Full-timeWork Location: RemoteJob Type: Full-timePay: $15.00 per hourWork Location: Remote

Scheduling Coordinator

Join AMASA Logistics, Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AMASA Logistics, Inc.

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Scheduling Coordinator