Urwah Admin

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon is looking for a workplace, Health and Safety (WHS) Coordinator to add to the team:
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Year-on-year, as we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated and empowered. To help us achieve this, we&rsquo;re seeking a driven EHS Officer. With your Bias for Action, we&rsquo;ll need you to step in and help drive health and safety across our fulfillment center in Riyadh
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In this crucial WHS position, you&rsquo;ll report to the WHS Manager.
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<ul><li>Lead site risk assessment for current and new activities.
</li><li>Establish site WHS training matrix.
</li><li>Lead implementation of site specific WHS standards and guidelines.</li><li>Lead implementation of site WHS objective and programs.</li><li>Promote safe culture among employees by providing daily WHS content to shift briefing.</li><li>Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site.
</li><li>Work with Operations team to implement solutions to eliminate exposure to these risks and prevent injury.</li><li>Attending to incidents and occupational injuries cases on site.</li><li>Guide and assist area managers on incident investigations, Gensuite write up and communication of lesson learned.</li><li>Assisting Ops team in Gensuite follow up sheet and CAPA creation.
</li><li>Audit record-keeping practices and ensure Gensuite entries to be aligned with global WHS standards and local regulations.</li><li>Ensure the PPE inventory at site and coordinate with procurement for order placement.</li><li>Key Safety Requirement (KSR) Audit weekly assignment, monitoring and support.</li><li>Ensure basic Fire Fighting training and first aid training completion. requirements.</li><li>Daily Powered Industrial Tool and Trailer Dock Release inspection and communications.</li><li>Daily Action Tracking System monitoring and support.</li><li>Participate in site management safety walk, provide insight into unsafe acts and conditions to management.</li><li>Provide daily update to Country WHS Manager on objectives progress, incidents, KSR, ATS, network actions, etc).</li><li>Preparation of WHS committee meeting agenda, MOM write up, ATS creation.</li><li>Daily Permit to Work review and sign off.</li><li>Lead on WHS related procurement and follow up.</li><li>Preparing emergency response plans.</li><li>Managing and conducting emergency drills.</li><li>Managing preparation and training of emergency drills, prepare records.</li><li>Heat Index establishment, monitoring and support.</li><li>Provide support to site specific requests, unplanned events and activities.</li><li>Conduct daily and weekly WHS audits, such as hazard waste room inspection, spill kit inspection, first aid room, etc.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>1+ years of workplace health &amp; safety (WHS) related field experience</li><li>Experience with Microsoft Office including Excel and Word</li><li>Bachelor's degree or equivalent</li><li>Work flexible shifts including night shifts/weekends</li><li>NEBOSH or IOSH certified.</li></ul>
- Good communicator - English &amp; Arabic<h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>2+ years of growing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations.</li><li>Ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses</li><li>Experienced in emergency response and currently holds First aid and CPR certificates.</li><li>Experience implementing lean principles and process improvement in an operational environment.</li><li>Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

WHS Officer, WHS

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
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To expand the selection of products available to customers Amazon engages with Sellers &amp; Vendors who offer their catalogue of products on Amazons&rsquo; global eCommerce platforms. The Selling Partner Support (SPS) team acts as the primary interface between Amazon and its Selling Partners. We obsess over providing world class support, technical assistance and account management services to our global partners. We strive to predict the Vendors &amp; Sellers&rsquo; needs, create innovative self-help tools and provide solutions to help our partners better serve their customers and grow their businesses.
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The SPS Associate is an advocate for the perfect Seller interaction. By serving as the first resolution point for Sellers &amp; Vendors diagnosing technical, operational, system and process issues and propose solutions that will remove barriers to enable resolutions for our Selling Partners. As a subject matter expert in several platforms and specialties, SPS Associates will educate Sellers &amp; Vendors on processes, tools, and standards in real-time.
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This role requires the ability to multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to driving excellence in Associate and Selling Partner experience. A strong record of customer focus and a keen interest in process improvement are key requirements for this role.<br>
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Key job responsibilities<br>
<ul><li>Supporting Amazon&rsquo;s Selling Partner&rsquo;s to solve any incoming issues via 3 channels of communication (Phone, Email &amp; Chat)</li><li>Managing high volumes of inbound and outbound calls, emails and chats in a timely manner</li><li>Identifying customers&rsquo; needs, clarify information, research every issue and providing solutions</li><li>Exemplifying Amazon&rsquo;s Leadership Principle for Customer Obsession by consistently displaying a genuine passion for our customers, delivering an exceptional customer care experience with every contact.</li><li>Building sustainable relationships and engaging customers by going the extra mile</li><li>Ability to oversee and achieve various KPIs like Quantity &amp; Quality, Resolution Rate, Transfer Rate etc.
</li><li>Open to collaborating with various stakeholders like Resolver Groups, Account Managers etc.</li><li>Documenting all Selling Partner interactions and information according to standard operating procedures</li><li>Ability to troubleshoot and provide product guidance and support to all Amazon&rsquo;s Sellers and Vendors
</li><li>Attend training sessions, and learn product details and key selling points of products and technologies. SPS participates in several initiatives to increase Seller listings and updates of catalogues in advance of peaks.</li><li>Any other duties and special projects as directed by management in keeping with the employees skills and experience</li><li>Multilingual support: fluency in Arabic and English communication is essential
</li><li>Ability to work shifts and open to weekends to accommodate Amazons opening hours, 7 days a week&rdquo; To note, the shifts cannot be confirmed prior to joining Amazon as the schedule is not created until after the training period.</li></ul></div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Language &ndash; Fluent Arabic and English is essential.</li><li>Completed a 4 year college degree.</li><li>Military exemption\ completion\ 3 years postpone.</li><li>+2 years&rsquo; experience within a customer service environment in Multinational call center.</li><li>PC Skills: Experience working with Operating systems (Windows) and using Office Suites( Microsoft Word, Outlook)</li><li>Technical Skills: Basic working knowledge of spreadsheet software such as Excel and the ability to use communication and collaboration tools with ease</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Demonstrate appropriate sense of urgency and adaptability in response to changing business needs</li><li>Demonstrates effective communication, composure, and professional attitude</li><li>Experience with serving Customers from a work from home environment</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Vendor SP-Support Associate, Vendor SP- Support

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a talented Vendor Manager (VM) responsible for managing vendor relationships and setting the strategic direction for their business on Amazon Fresh.<br>
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The ideal candidate possesses experience in buying, marketing, and/or finance, with a track record of successful relationship management, strong analytical acumen, and experience generating and managing reporting and analysis. Great communication skills and understanding of Excel will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to a successful result.<br>
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Key job responsibilities<br>
Our environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management. On a day to day basis, you will:<br>
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Drive strategic negotiations with large vendors and represent Amazon when meeting with senior leaders<br>
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Develop long-term strategies and significantly influences cross-category plans
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Work cross functionally, both within Amazon and the strategic vendor, and implement scalable, simple and automated solutions to address customer pain points
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Create opportunities for growth, customer acquisition, and brand- building for multiple sub-categories
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Audit metrics regularly, determine and prioritize business opportunities, identify risks and make recommendations to pursue<br>
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Identify industry trends and develop innovative marketing and merchandising initiatives to support growth</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>1+ years of account management, project or program management or buying experience</li><li>Bachelor's degree</li><li>Experience using analytical specific tools such as Google Analytics, SQL or HTML</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience in process improvement</li><li>Experience managing large amounts of data</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,300/year in our lowest geographic market up to $103,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Vendor/Buyer Manager, Amazon Fresh Grocery

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a talented Vendor Manager (VM) responsible for managing vendor relationships and setting the strategic direction for their business across Amazon Grocery banners, including Amazon Fresh and other grocery channels.<br>
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The ideal candidate possesses experience in buying, marketing, and/or finance, with a track record of successful relationship management, strong analytical acumen and experience generating and managing reporting and analysis. Great communication skills and understanding of Excel will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to a successful result.<br>
<br>
Key job responsibilities<br>
Our environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management. On a day to day basis, you will:<br>
<br>
Drive strategic negotiations with large vendors and represent Amazon when meeting with senior leaders<br>
<br>
Develop long-term strategies and significantly influences cross-category plans
<br>
<br>
Work cross functionally, both within Amazon and the strategic vendor, and implement scalable, simple and automated solutions to address customer pain points
<br>
<br>
Create opportunities for growth, customer acquisition, and brand- building for multiple sub-categories
<br>
<br>
Audit metrics regularly, determine and prioritize business opportunities, identify risks and make recommendations to pursue<br>
<br>
Identify industry trends and develop innovative marketing and merchandising initiatives to support growth</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>1+ years of account management, project or program management or buying experience</li><li>Bachelor's degree</li><li>Experience using analytical specific tools such as Google Analytics, SQL or HTML</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience in process improvement</li><li>Experience managing large amounts of data</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
<br>
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,300/year in our lowest geographic market up to $103,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Vendor/Buyer Manager, Worldwide Grocery Category Management

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon Now operations is looking for an experienced senior area manager with 3+ years of a strong record of achieving results in Under the roof Fulfillment Operations (UTR). We are looking to hire a manager to join the team that redefines fast delivery, helps us build and run this new service for our customers, &amp; oversees 3rd Party Vendors for Under the roof operations<br>
When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues/teams to address challenges, which means no two days will be the same.<br>
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Key job responsibilities<br>
<ul><li>Promote a culture of safety and wellbeing
</li><li>Lead Multiple Dark stores to achieve quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
</li><li>Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
</li><li>Manage UTR operations with 3P to drive the weekly, monthly, and quarterly plan in-line with other stakeholders management.</li><li>Manage UTR Supervisors to have a standardized daily routine for supervisors managing UTR in each dark store</li><li>Support and lead a team and handle administrative work alongside building and supporting a strong team culture
</li><li>Analyze performance and suggest process improvements to optimize work and improve customer experience</li><li>Collaborate with other managers to standardize shift processes
</li></ul></div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of performance metrics, process improvement or lean techniques experience</li><li>3+ years of employee and performance management experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Bachelor's degree or equivalent</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in supply chain management, operations, engineering, analytics or related field</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

UTR Area Manager ||, Amazon Now - Egypt

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon Now operations is looking for an experienced Operations manager with 5+ years of a strong record of achieving results in Under the roof Fulfillment Operations (UTR). The UTR Operations manage role will be leading UTR across Egypt including Daily/weekly/monthly safety, Quality, Customer experience and productivity metrics, Operations review and openings of new dark stores and management for UTR area managers team to scale-up the business. We are looking to hire a manager to join the team that redefines fast delivery, helps us build and run this new service for our customers, &amp; oversees 3rd Party Vendors for Under the roof operations<br>
When you join Amazon as an Operations Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues/teams to address challenges, which means no two days will be the same.<br>
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Key job responsibilities<br>
<ul><li>Promote a culture of safety and wellbeing
</li><li>Lead Full Under the Roof (UTR) operations for Egypt, Amazon now to achieve quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
</li><li>Planning for Tier 1, 2 events to deliver up to business expansion.</li><li>Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all stores</li><li>Manage UTR operations with 3P to drive the weekly, monthly, and quarterly plan in-line with other stakeholders management.</li><li>Manage UTR area managers to have a standardized daily routine for managers and supervisors managing UTR in each dark store</li><li>Support and lead a team and handle administrative work alongside building and supporting a strong team culture
</li><li>Analyze performance and suggest process improvements to optimize work and improve customer experience</li><li>Expand the team with hiring new talents according to the business expansion plan</li><li>Collaborate with other managers to standardize shift processes
</li></ul></div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of performance metrics, process improvement or lean techniques experience</li><li>3+ years of employee and performance management experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Bachelor's degree or equivalent</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in supply chain management, operations, engineering, analytics or related field</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

UTR Operations Manager, Amazon Now - Egypt

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
About the Company Amazon, a global leader in e-commerce and technology, is seeking a detail-oriented Transportation Representative Associate to join our dynamic logistics team.<br>
Job Summary The Transportation Representative Associate serves as the crucial liaison between Amazon, SWA Shippers, stations, and delivery partners. This role is responsible for coordinating shipment operations, managing stakeholder communications, and ensuring efficient delivery execution while maintaining service excellence.<br>
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Daily Operations<br>
<ul><li>Monitor real-time tracking IDs for pending deliveries</li><li>Coordinate with stations for shipment rescue operations</li><li>Collect and communicate station feedback to shippers</li><li>Process shipper requests for specific tracking IDs</li><li>Generate and share performance reports</li><li>Handle time-sensitive escalations</li></ul><br>
Required Qualifications<br>
<ul><li>Excellent communication skills, both written and verbal</li><li>Strong time-management and organizational abilities</li><li>Analytical mindset with problem-solving capabilities</li><li>Proficiency in Microsoft Office Suite</li><li>Ability to work in a fast-paced environment</li><li>Strong attention to detail</li></ul>
Preferred Qualifications<br>
<ul><li>Previous experience in logistics or transportation</li><li>Background in customer service or stakeholder management</li><li>Experience with shipping/tracking systems</li><li>Knowledge of supply chain operations</li></ul><br>
Skills &amp; Competencies<br>
<ul><li>Professional communication</li><li>Stakeholder management</li><li>Problem-solving</li><li>Time management</li><li>Data analysis</li><li>Process improvement</li><li>Multi-tasking</li><li>Escalation management</li></ul><br>
Work Environment<br>
<ul><li>Fast-paced, dynamic logistics environment</li><li>May require flexible working hours</li><li>Team-oriented atmosphere</li></ul>
Interested candidates should demonstrate a strong commitment to operational excellence and possess the ability to thrive in a metrics-driven environment while maintaining strong relationships with multiple stakeholders.<br>
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Key job responsibilities<br>
Key Responsibilities<br>
<ul><li>Monitor and enhance delivery performance through active coordination with stations and shippers</li><li>Manage real-time tracking of pending deliveries and implement rescue operations as needed</li><li>Execute standard operational tasks based on shipper requests following established SOPs</li><li>Facilitate clear communication channels between multiple stakeholders</li><li>Generate and distribute regular performance reports</li><li>Handle escalations through appropriate channels</li><li>Identify trends and propose process improvements</li><li>Maintain performance metrics at or above target levels</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics</li><li>Experience with SQL</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with Excel</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Transportation Specialist I, SWA

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