Qureos Mentor

American business solutions inc

<div><h2 class="jobSectionHeader">Required Skills</h2>
Undergraduate degree in computer science, data science, artificial intelligence or related field required.
1 year of proven experience with establishing proof of concept success criteria and evaluating AI solutions against criteria
2 years of hands-on experience with ChatGPT, Microsoft Copilot, and comparable generative AI platforms
2 years of experience designing and implementing AI agents and retrieval-augmented generation (RAG) solutions.
1 year of experience using AI-assisted coding tools to accelerate development, testing, debugging, and documentation.
1 year of experience defining AI use case success criteria, key performance indicators (KPIs) and production monitoring measures for AI use cases.
1 year of experience building dashboards and reporting for AI adoption, performance, cost, risk, and operational outcomes.
1 year of hands-on experience integrating AI capabilities with Azure and AWS.
<h2 class="jobSectionHeader">Preferred Skills</h2>
Background in a variety of programming languages and principals.
Familiarity with the foundations of artificial neural networks (ANNs), transformers, natural language processing, image classification and time-series data.
Experience with data tools and techniques for storing, retrieving, and cleaning data.</div>

Generative AI Engineer(Local to SC)

<div><h5 class="jobSectionHeader">Engagement Type</h5>
Contract
<h5 class="jobSectionHeader">Short Description</h5>
IT Senior Business Analyst
<h5 class="jobSectionHeader">Complete Description</h5>
Resource will work with the PM in the planning, directing, and coordination of activities related to the replacement of a large enterprise scale technology project. Ensuring the business requirements of the project are captured leading to a successful transition. 
 
 
 
The ideal candidate will have an engaging personality with the ability to communicate and engage all levels of the business and user community. The individual selected must be comfortable with technology, possess good analytical skills, and possess superior customer service skills. Individual must be a team player willing to do what is needed to get the job done. 
 
 
Essential Duties/ Job Responsibilities: 
Candidate will be a detailed planner, expert communicator, top-notch analyst, and have a deep understanding of business operations and IT systems. The person selected will be wholly committed to the discovery and development of cutting-edge innovative solutions. They will review, analyze, and evaluate business systems and operational needs. Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies. They will coordinate with departmental heads, executives, and other stakeholders to streamline processes, enhance productivity, and improve operational effectiveness. 
 
Responsibilities: 
<ul><li>Collaborate with stakeholders to understand their needs and gather detailed business requirements.</li><li>Develop and document business process models to illustrate current and future states.</li><li>Propose and design technical and process solutions that meet business needs and objectives.</li><li>Communicate and validate requirements with relevant stakeholders.</li><li>Construct workflow charts and diagrams, studying system capabilities, and writing specifications.</li><li>Identify opportunities for process improvements and contribute to ongoing optimization efforts.</li><li>Convert roadmap features into smaller user stories.</li><li>Work with IT and other departments to implement solutions and ensure they align with business goals.</li><li>Liaison between various business departments and group</li><li>Communicate findings, and recommendations, to project manager for updates to stakeholders and executives.</li><li>Participate in testing and validating new systems and processes to meet business requirements.</li><li>Assist with project management as needed.
</li></ul><h5 class="jobSectionHeader">Required/Desired Skills</h5>
Skill Required/Desired Amount of Experience Bachelor&rsquo;s degree in computer science, business or related field. Required Business Analyst experience or in a related role Required 5.0 Years Knowledge of project management methodologies and tools Required 5.0 Years Strong experience leading, facilitating and motivating teams for medium to large scale IT projects Required 5.0 Years Strong understanding and experience working with stakeholders in achieving their goals Required 5.0 Years Strong background in facilitating/ leading requirement gathering sessions Required 5.0 Years Demonstrated experience in the creation of User Stories Required 5.0 Years Strong organizational, multi-tasking and time management skills Required 5.0 Years Strong verbal, written and interpersonal skills across all levels of the organization Required Demonstrated understanding of all phases of the software development life cycle (SDLC), preferably in a Hybrid Agile environment. Required 5.0 Years Advanced troubleshooting, critical thinking, analytical problem-solving, writing, and communication skills. Required Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization Required Ability to manage projects to successful conclusion. Required 5.0 Years Ability to handle multiple tasks beyond the routine Required High degree of independence, intuition, and initiative Required Ability to maintain composure and control when things do not proceed as planned. Required Experience with Software as a Service (SaaS) configuration, analysis, and troubleshooting of functional and basic technical components Required Prior healthcare industry experience Highly desired Strong understanding of healthcare enterprise systems Desired</div>

Senior Business Analyst

<div>Client is seeking an experienced AI Engineer, with expertise in 
context engineering and agent design who will develop AI solutions in Microsoft 
and Google ecosystems. Responsibilities include building conversational agents, 
integrating with natural language processing or generative AI, and agents/ 
virtual assistants to software applications. AI Engineer is responsible for 
designing and delivering data access through APIs and ensuring that these 
solutions are securely deployed. 
 
 
Responsibilities include: 
 
 
 
 
 
<ul><li>Developing applications</li></ul>
that interact with web services, APIs, and other software applications. 
 
 
<ul><li></li></ul>
Designing the overall structure of Agentic 
AI solutions, including determining necessary features, user flow, API 
development and integration with other systems. Requires understanding of API design principles and specific 
constraints of AI service interfaces. 
 
 
<ul><li></li></ul>
Implementing and tuning Natural 
Language Processing techniques to improve AI assistants&rsquo; understanding and 
response accuracy. 
 
 
<ul><li></li></ul>
Training and deploying AI models, 
and monitoring solution performance by creating and utilizing Dashboards. 
 
 
<ul><li></li></ul>
Creating custom indexes, managing 
data sources, and tuning intent matches to improve accuracy and relevance of 
results within the AI solution context. 
 
 
<ul><li></li></ul>
Designing conversational flows that 
provide a seamless and intuitive user experience, with strong focus on making 
the agent interactions as human-like and engaging as possible. 
 
 
<ul><li></li></ul>
Analyzing agent interaction data to 
identify patterns, trends, and areas for improvement. Preparing reports on agent 
performance metrics. 
 
 
<ul><li></li></ul>
Identifying and resolving issues 
related to agent performance, including debugging and updating the system as 
necessary. 
 
 
<ul><li></li></ul>
Ensuring the AI agent/ 
conversational assistant complies with data privacy laws and maintaining high 
standards of security, especially when handling sensitive user data. 
 
 
<ul><li></li></ul>
Working effectively with 
cross-functional teams, including business analysts, UX designers, project 
managers, and business customers and business SMEs from across the enterprise. 
Good communication skills are essential. 
 
 
 
 
 
<ul><li></li></ul>
Collaborating 
effectively with Automation Center of Excellence (CoE) team members, incorporating 
the established standards; adhering to organization process and ensuring that 
solutions align with target architectures and technology roadmaps. 
 
 
<ul><li></li></ul>
Ensuring 
that AI systems operate safely, transparently and within acceptable boundaries 
in alignment with the organization&rsquo;s governance policies and practices. 
 
<ul><li></li></ul>
Planning, initiating and spearheading 
proof of concept (POC) initiatives using emerging technologies. 
 
 
<ul><li></li></ul>
Technical writing leveraging tools 
such as Word, PowerPoint, Visio, SharePoint, and Excel to develop presentations 
and white papers. 
 
 
Skills and Credentials: 
 
<ul><li></li></ul>
Extensive knowledge and experience developing AI agents/ virtual 
assistants using Microsoft Foundry with Azure services like Azure AI Search, 
and Azure AI Language Service, Microsoft Power Platform and Microsoft CoPilot 
Studio. 
 
<ul><li></li></ul>
Ability to integrate chatbots with various Microsoft services (such as 
Office 365, SharePoint) and third-party APIs to enhance functionality. 
 
<ul><li></li></ul>
Ability to develop AI Conversation agents using Google tools such as CX 
Agent Studio, Google Conversational Agents, Google Dialogflow CX, and(/or) 
Google CCAI Services. 
 
 
<ul><li></li></ul>
Experience in creating Enterprise Looker Dashboards for monitoring performance 
of implemented AI Agents is required. 
 
<ul><li></li></ul>
Deep understanding 
of API design principles and specific constraints of AI service interfaces. 
 
<ul><li></li></ul>
Strong programming skills in languages such as C#, .NET, JavaScript, or 
Python. Experience in developing, testing, and deploying chatbot applications. 
 
 
<ul><li></li></ul>
Ability to facilitate and lead discussions with business SME&rsquo;s 
 
 
<ul><li></li></ul>
Ability to create and present Ai solution proposals and communicate 
both business and technical concepts. 
 
<ul><li></li></ul>
Ability to lead and conduct emerging technology analysis and conduct 
proof of concept initiatives. 
 
<ul><li></li></ul>
Experience in training and deploying AI models. 
 
<ul><li></li></ul>
Experience in leading efforts to create technology solutions and 
architectures impacting critical areas of the business. 
 
<ul><li></li></ul>
Ability to establish and maintain a high-level of customer trust and 
confidence. 
 
<ul><li></li></ul>
Ability to think critically and solve problems. 
 
<ul><li></li></ul>
Strong consultative skills at a cross-functional level. 
 
 
Experience 
 
<ul><li></li></ul>
Bachelor&rsquo;s degree in computer science, Information systems or related 
discipline, or equivalent and extensive related project experience; Master&rsquo;s 
degree preferred. 
 
<ul><li></li></ul>
Five years of experience in IT, with at least 2 years AI Conversational 
Agents implementation experience using Microsoft and google ecosystems and at 
least one year Power Platform experience. 
 
<ul><li></li></ul>
Agentic AI Developer Experience using Microsoft Foundry is mandatory. 
 
<ul><li></li></ul>
Experience developing and maintaining SharePoint online solutions using 
MS Power Platform mandatory. 
 
<ul><li></li></ul>
Agentic AI Developer Experience using Google conversational agents, Dialogflow 
CX with focus on Google CCAI Services is mandatory. 
 
<ul><li></li></ul>
Minimum of five years of hands-on design and implementation experience 
in IT, with knowledge in a minimum of two of the following technical 
disciplines: 
 
 
o 
Application 
development 
 
 
o 
Network design 
 
 
o 
Middleware 
 
 
o 
Servers and 
storage 
 
 
o 
Database 
management 
 
 
o 
Operations 
 
 
o 
Artificial 
intelligence and machine learning fundamentals 
 
 
o 
Natural language 
processing (NLP) and large language model (LLM) integration
<h5 class="jobSectionHeader">Required/Desired Skills</h5>
Skill Required/Desired Amount of Experience Bachelor&rsquo;s degree in computer science, Information systems or related discipline or equivalent and extensive related project experience; Master&rsquo;s pref Required Five years of experience in IT, with at least 2 years AI Conversational Agents implementation experience using Microsoft and google ecosystems Required 5.0 Years Power Platform experience. Required 1.0 Years Agentic AI Developer Experience using Microsoft Foundry is mandatory Required Experience developing and maintaining SharePoint online solutions using MS Power Platform mandatory. Required Agentic AI Developer Experience using Google conversational agents, Dialogflow CX with focus on Google CCAI Services is mandatory Required</div>

Agentic AI Developer

<div>Some of the primary duties and responsibilities include: 
Infrastructure as Code: Deploy and manage GCP infrastructure natively as code (IaC) utilizing Terraform integrated into automated CI/CD pipelines. 
Standardization: Define, document, and govern Standard Operating Procedures (SOPs) for the secure consumption of IaaS, PaaS, and SaaS across GCP. 
Core Networking: Configure and deploy highly available VPC environments, Shared VPCs, and cloud compute instances across all hosted enterprise workloads. 
Security Automation: Partner with Network Security Operations (NetSecOps) and the CISO team to embed identity, governance, and network security policies directly into automated, reusable infrastructure templates. 
Identity &amp; Access: Manage cloud-platform users, organizations, groups, and access controls in strict alignment with IAM team requirements. 
Observability: Design and implement comprehensive monitoring, logging, and reporting capabilities to ensure platform health and management visibility. 
Innovation &amp; Advocacy: Analyze emerging GCP features for platform adoption and evangelize cloud capabilities to internal teams to drive migration. 

Tier-2 Support: Act as the escalation point for on-call/break-fix efforts to rapidly diagnose and resolve complex incidents within cloud-based systems. 
On-Call Operations: Participate in a rotating 24/7/365 after-hours on-call schedule to provide Tier-2 engineering support, system monitoring, and rapid incident response for production environments. 

 
MINIMUM QUALIFICATIONS: 
At least five (5) years of infrastructure development experience with hands-on experience with GCP foundation services related to computing, network, storage, content delivery, administration and security, deployment and management, and automation technologies. 

At least five (5) years of Infrastructure as Code (IaC) experience in Terraform or similar. 

Deep domain expertise in cloud infrastructure solutions (i.e. Windows and Linux IaaS, Business Continuity and Disaster Recovery, Security, Management, Storage, Networking, OSS, containers, and Infrastructure as code technology), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required. 
Proven technical breadth and the aptitude to adapt to rapidly changing cloud trends 

Demonstrated experience with large-scale infrastructure deployments in enterprise-wide environments. 

Hands-on experience building and maintaining automated Continuous Integration/Continuous Delivery (CI/CD) pipelines. 

Strong scripting capabilities in Bash, Python, YAML, and PowerShell. 
PREFERRED QUALIFICATIONS: 
Google Cloud Professional Cloud Architect certification 
Google Cloud Associate Cloud Engineer 
Hands-on experience deploying infrastructure via Azure DevOps, GitHub Actions, GitLab CI, or similar enterprise CI/CD platforms</div>

Cloud Engineer

<div><h5 class="jobSectionHeader">Engagement Type</h5> 
 
 
Although the primary focus of this position is to support field site offices, the Workstation Specialist will also be required to support all other areas of PennDOT including all units throughout the District Office, County Offices and Stockpiles, Traffic Management Center, Driver License Centers, Welcome Centers, and Department of Community and Economic Development (DCED), and PA Emergency Management Association (PEMA) remote sites, should the need arise. 
 
***Please be advised that this position will require travel throughout The Commonwealth to support various PennDOT locations. This resource will be headquartered in District 3-0 Office in Montoursville and provide support for all nine counties and stockpiles (Bradford, Columbia, Lycoming, Montour, Northumberland, Snyder, Sullivan, Tioga, Union). Candidate must possess a valid driver&rsquo;s license and use their personal vehicle to travel to and from sites, as well as transport computer equipment such as computers, monitors, and printers. Candidate must be comfortable traveling to various parts of the state and working around active construction and stockpile sites as well as large fleet equipment. Occasional travel to other districts and/or overnight travel for training may be required. PennDOT will cover expenses falling within The Commonwealth&rsquo;s Expense Reimbursement Guidelines and Policies. Please discuss the travel requirements with each candidate prior to submission to ensure they are willing and able to meet PennDOT&rsquo;s expectations.*** 
 
Specific duties for the position include: 
 
1. Installs computer system hardware, software, and related peripherals in accordance with departmental procedures and technical manuals. 
A. Installs and configures PC hardware and peripherals to meet user requirements. 
B. Installs and troubleshoots Cisco VPN routers. 
C. Connects/disconnects PCs and printers to the network or local device. 
D. Assigns workstation names for PCs being added to the network using Active Directory. 
E. Installs related software (Windows, applications, network drivers) needed for proper functioning of the complete system and all interconnected devices. 
F. Installs and configures CISCO AnyConnect VPN software. 
G. Upgrades or repairs existing PC equipment by replacing or adding memory, hard drives, and I/O cards as required. 
H. Installs and tests images. 
I. Plan, schedule, and track hardware deployments. 
J. Install and troubleshoot Cat5e/6 network cabling, terminations, and patching. 
K. Train end users on use of newly deployed equipment and/or software. 
 
2. Provides direct support for workstation requests and issues. 
A. Responds to workstation related trouble calls both on-site and remotely. 
B. Provide PC related support to end users via in person, telephone and e-mail. 
C. Process requests for enterprise user accounts. 
D. Troubleshoots individual PC problems resulting from SCCM pushes. 
E. Run SCCM reports and monitor workstations for compliance. 
F. Creates and updates Remedy tickets. 
 
3. Garage Diagnostics Software. 
A. Ensures mobile devices and adapters are kept current with latest patches, drivers, firmware, and software updates as well as routinely monitoring devices to ensure they are being connected to the LAN and receiving updates. 
B. Masters the troubleshooting procedures and support requirements for the garage diagnostic software and adapters. 
 
4. Mobile iOS device support. 
A. Configures and issues new iPhones and iPads. 
B. Troubleshoots issues and provides training to users. 
C. Monitors and updates devices in MDM Console. 
 
5. Ensure complete and accurate equipment inventory. 
A. Unpacks/packs computer equipment. 
B. Receives, checks in, and inventories equipment and reports all inventory transfers. 
C. Records inventory information and updates Remedy Asset Management System. 
D. Runs reports from Remedy Asset Management System. 
E. Coordinate equipment deliveries and pickups with PennDOT staff. 
 
6. Telecommunications. 
A. Support for telecommunication equipment and services, to include wiring, analog lines, VoIP sets, audio and video conference equipment, smartboards, web conferencing, and unified communications (i.e. Microsoft Teams). 
 
7. Document technical processes and/or update existing documentation, if needed. 
 
8. Identify and recommend opportunities for efficiency gains. 
 
 
Required Skills and Experience 
 
1. Required: Valid Driver&rsquo;s License. 
2. Required: Ability and flexibility to travel to areas outside of the designated region to other districts in PA to attend trainings, meetings, or assist other districts when required. 
3. Required: 4+ years experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment. 
4. Required: 4+ years experience installing and supporting laptops/docking stations. 
5. Required: 4+ years experience installing and supporting multifunction print devices. 
6. Required: 2+ years experience with Remedy or similar ticketing system. 
7. Required: 2+ years experience with premise cabling (installing Cat5e/6 cable and terminations). 
8. Required: Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language. 
9. Desired: Experience with Cisco VPN router installation and support. 
10. Desired: Experience with Active Directory. 
11. Desired: Experience with Hyena System Management Software. 
12. Desired: Experience with Microsoft System Center Configuration Manager. 
13. Desired: Experience creating process documentation (strong writing skills). 
14. Desired: Experience in project management. 
15. Desired: Experience leading team deployments. 
16. Desired: Experience reading and interpreting architectural and electrical plan sets used for remodeling facilities and/or building new facilities.
<h5 class="jobSectionHeader">Required/Desired Skills</h5>
Skill Required/Desired Amount of Experience Experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment. Required 4.0 Years Experience installing and supporting laptops/docking stations. Required 4.0 Years Experience installing and supporting multifunction print devices. Required 4.0 Years Experience with Remedy or similar ticketing system. Required 2.0 Years Experience with premise cabling (installing Cat5e/6 cable and terminations). Required 2.0 Years Valid Driver&rsquo;s License. Required Ability and flexibility to travel to areas outside of the designated region to other districts in PA to attend trainings, meetings, Required or assist other districts when required. Required Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, Required disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language. Required Experience with Cisco VPN router installation and support. Desired Experience with Active Directory. Desired Experience with Hyena System Management Software. Desired Experience with Microsoft System Center Configuration Manager. Desired Experience creating process documentation (strong writing skills). Desired Experience in project management. Desired Experience leading team deployments. Desired Experience reading and interpreting architectural and electrical plan sets used for remodeling facilities and/or building new facilities. Desired</div>

IT Field Support Technicia

<div><h2 class="jobSectionHeader">Required Skills</h2>
3-5 years of experience in user interface (UI) design
3-5 years of experience conducting user research
Degree or certification in Graphic Design, Interaction Design, User Interface Design, or a related field
<h2 class="jobSectionHeader">Preferred Skills</h2>
Experience designing in alignment with established design standards
Knowledge of WCAG guidelines and experience designing for accessibility
Experience conducting usability testing
Experience performing accessibility (ADA) testing</div>

UI/UX Designer(Local to MI)

<div><h5 class="jobSectionHeader">Engagement Type</h5>
Contract 
 
<ul><li></li></ul>
Submit SSI applications 
 
 
<ul><li></li><li>Submit CDR applications</li></ul> 
 
 
<ul><li></li><li>Submit Recon applications</li></ul> 
 
 
<ul><li></li><li>Data entry on social security forms</li></ul> 
 
 
<ul><li></li><li>Complete social security accounting reports</li></ul> 
 
 
<ul><li></li><li>Scan social security mail</li></ul> 
 
 
<ul><li></li><li>Customer service calls to SSA and DDB to relay</li></ul>
basic placement information 
 
 
<ul><li></li><li>Email template SSI referral requests to FCMs,</li></ul>
and forward received referrals to supervisor 
 
 
<ul><li></li><li>Manage SSI referral follow ups, sending emails</li></ul>
for unreceived requests 
 
 
<ul><li></li><li>Mail school and medical records requests for</li></ul>
hearings 
 
 
<ul><li></li><li>Manage follow-ups for hearings records</li></ul>
requests 
 
 
<ul><li></li><li>Submit SSN email requests to SSA</li></ul> 
 
 
<ul><li></li><li>Post-refund case research for additional</li></ul>
benefit checks received in error 
 
 
<ul><li></li><li>Respond in writing to SSA address and check</li></ul>
notices 
 
 
<ul><li></li><li>Monthly check audits to look for SSA payment</li></ul>
coding errors 
 
 
<ul><li></li><li>Mail outgoing social security correspondence</li></ul> 
 
 
<ul><li></li><li>Social security overpayment notice review for</li></ul>
accuracy
<h5 class="jobSectionHeader">Required/Desired Skills</h5>
Skill Required/Desired Amount of Experience High school Diploma Required Prior experience in a position with strong data entry skills. Required 4.0 Years Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel Required 4.0 Years Effective written and verbal communication skills. Required Attention to detail and proofreading skills. Required Organizational skills with the ability to prioritize tasks effectively and multitask Required Previous experience in a position that demanded a high level of confidentiality. Highly desired Working knowledge of MaGIK and/or KidTracks Desired Knowledge of federal and state regulations related to child services and adoption eligibility. Desired Prior experience with accounting and auditing. Desired Prior experience with the social security prgram. Desired Prior experience with benefits coordination. Desired</div>

Social Security Specialist

Join American business solutions inc and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.