Qureos Mentor

American Cancer Society

<div><p>At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.<br>
<br>
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.</p><p></p><p>
The pay rate will be $20/hr.</p><p></p><p><b>
POSITION SUMMARY:</b></p><p>
Reporting to the Manager, Discovery Shop, the Sales Associate supports the daily operations of a retail resale store, contributing to revenue growth and ensuring an exceptional customer experience. Core responsibilities include assisting customers and donors, efficiently operating the point-of-sale (POS) system, maintaining accurate and visually appealing floor inventory and displays, assisting with donation intake, and completing tasks assigned by the Store Manager. Provides direction to volunteers, particularly in the absence of shop leadership, and is a role model at all times. This role supports daily operations, contributing to a positive, customer-focused atmosphere while upholding the values and mission of the American Cancer Society.</p><p></p><p><b>
ESSENTIAL FUNCTIONS:</b></p><ul><li>
Provide support for daily store operations, including cleaning and processing merchandise, setting up visually appealing displays, restocking shelves, assisting at the register, maintaining organized sales floors and fitting rooms, following opening/closing procedures, and performing routine cleaning tasks to ensure a welcoming shopping environment. In the absence of management, responsible for complete store oversight. 30%</li><li>
Provide comprehensive donor support by receiving donations, assisting with unloading items from donor vehicles, placing donations in designated areas, issuing donation receipts, and accurately processing each donation in accordance with organizational procedures. 25%</li><li>
Deliver exceptional customer service by providing welcome greetings, assisting with floor navigation, facilitating merchandise sales, ensuring accurate point-of-sale transactions, and offering carry-out support to customers' vehicles when needed. 25%</li><li>
Support the execution of strategic initiatives, Discovery Rewards (loyalty) program, promotional events, and budgeting guidelines aimed at achieving and surpassing annual Revenue and Net Income Goals. 10%</li><li>
Support the store manager in creating social media content and other marketing campaigns assigned. 5%</li><li>
Communicate to customers and donors, the mission of the American Cancer Society, toll free number and provide information about its direct services to the community. 5%</li></ul><p></p><p><b>
EXPERIENCE/QUALIFICATIONS:</b></p><ul><li>
Minimum Degree Required: High School Diploma or Equivalent</li><li>
Preferred Degree: Some college, including basic courses in business, mathematics, and economics is a plus.</li><li>
Years of experience: 2 years prior retail/service experience. Some leadership experience a plus (i.e. key holder, lead or above.)</li><li>
Driver&rsquo;s License Requirement(s): Valid driver&rsquo;s license not required but is a plus.</li><li>
Vaccine Requirement(s): As required by government agencies for those working with the public.</li></ul><p></p><p><b>
KNOWLEDGE, SKILLS, AND ABILITY:
</b></p><ul><li>Excellent communication and customer service skills.</li><li>
Ability to multitask in a fast-paced retail environment.</li><li>
Microsoft Office Suite operational ability (Word, Teams, Excel, Outlook)</li><li>
Ability to learn and utilize retail software such as Point of Sale and reporting tools.</li></ul><p></p><p><b>
TRAVEL REQUIREMENTS:</b></p><ul><li>
Occasional, infrequent travel for store visits, team or regional meetings, and local donation pick-up as appropriate.</li></ul><p></p><p><b>
PHYSICAL REQUIREMENTS:</b></p><ul><li>
Frequent walking and standing and occasional sitting.</li><li>
Often bend, lift and move up to 25 pounds.</li><li>
Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus.
</li><li>Use of hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; bend; talk or hear.</li><li>
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.</li><li>
The noise level in the work environment is usually moderate.</li></ul><p></p><p>
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.</p><b><br>
Position Requirements:</b></div>

Sales Associate, Discovery Shop

<div><div>At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.<br>
<br>
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.</div><div></div>
The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security.<div></div><div><div><div>
The pay rate is $18.59/hr.</div><div></div><div>
ESSENTIAL FUNCTIONS:</div></div><div><ul><li><div>
Greet guests and manage check-in and check-out procedures (30%)</div></li></ul></div><div><ul><li><div>
Provide information about lodge amenities and community resources (20%)</div></li></ul></div><div><ul><li><div>
Coordinate transportation &amp; EMPOWER Program services and schedules (15%)</div></li></ul></div><div><ul><li><div>
Respond to guest requests, concerns, and emergencies (15%)</div></li></ul></div><div><ul><li><div>
Maintain organized front desk area and accurate guest records (10%)</div></li></ul></div><div><ul><li><div>
Monitor lobby security and implement safety protocols (10%)</div></li></ul></div><div></div><div><div><br>
EXPERIENCE/QUALIFICATIONS:</div></div><div><ul><li><div>
 High School Diploma or Equivalent</div></li></ul></div><div><ul><li><div>
Additional education or training in hospitality management or customer service is a plus.</div></li></ul></div></div><div><div><ul><li><div>
Previous experience in hospitality, guest services, or a related field is preferred.</div></li></ul></div><div><ul><li><div>
Minimum 1 year of Customer Service Experience</div></li></ul></div><div></div><div><div>
KNOWLEDGE, SKILLS, AND ABILITY:</div></div><div><ul><li><div>
Strong communication and interpersonal skills</div></li></ul></div><div><ul><li><div>
Ability to work independently and multitask</div></li></ul></div><div><ul><li><div>
Proficiency in Microsoft Office and multi-line phone systems</div></li></ul></div><div><ul><li><div>
Excellent customer service and problem-solving skills</div></li></ul></div><div><ul><li><div>
Ability to work flexible hours including evenings/weekends</div></li></ul></div><div></div><div><div><br>
TRAVEL REQUIREMENTS:</div></div><div><ul><li><div>
Minimal travel required</div></li></ul></div><div></div><div><div>
PHYSICAL REQUIREMENTS:</div></div><div><ul><li><div>
The role may require extended periods of standing and walking, particularly during front desk duties and while assisting guests.</div></li></ul></div><div><ul><li><div>
Occasional lifting and moving of luggage, packages, or other items may be necessary when assisting guests with check-in, check-out, or transportation.</div></li></ul></div><div><ul><li><div>
Some manual tasks, such as carrying luggage or opening doors for guests, may be required during guest interactions.</div></li></ul></div><div><ul><li><div>
The role may involve physical endurance to handle the demands of a fast-paced environment, including managing multiple tasks and assisting guests throughout the day.</div></li></ul></div></div><div></div><div>
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.</div></div>

On-Call Concierge, Hope Lodge

Join American Cancer Society and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

American Cancer Society

About Company

Sales Associate, Discovery Shop

On-Call Concierge, Hope Lodge