Qureos Mentor

American Cruise Lines

American Cruise Lines is the largest U.S. cruise company, operating a modern fleet of riverboats and small cruise ships. The company is dedicated to providing guests with exceptional cruise experiences through personalized service and a commitment to quality. With a focus on intimate travel experiences, American Cruise Lines offers cruises that hold between 100 and 200 passengers, ensuring top-notch service from a skilled shipboard staff. They are continuously seeking passionate individuals to join their team, both on land and at sea.

<div><div><b>Junior Data Analyst</b></div>
<div></div><div>American Cruise Lines, the largest cruise line in the United States, is looking to add a Junior Data Analyst to our corporate team. The position supports all master data and reporting strategies within the organization. This position is based in our home office found in the picturesque shoreline town of Guilford, CT.</div>
<div></div><div><div>At American Cruise Lines, we are driven by our values&mdash;<b>Optimism, Commitment, Patriotism, and Merit. </b>These values shape our culture, our service, and our people, guiding us as we work together to <i>Share America&rsquo;s Story on the Finest American Ships.</i></div>
<div></div><div><b>Responsibilities:</b></div>
<ul><li><div>Ensuring successful execution of ETL jobs and report accuracy.</div>
</li><li><div>Provide quality assurance of imported data.</div>
</li><li><div>Processing confidential data and information according to guidelines.</div>
</li><li><div>Report development and analysis across multiple platforms.</div>
</li><li><div>Managing the reporting environment, including data sources and user permissions.</div>
</li><li><div>Active participation in UAT strategies for supported application change management.</div>
</li><li><div>Troubleshooting the reporting database environment and reports.</div>
</li><li><div>Training end users on new reports and dashboards.</div>
</li><li><div>Ability to work in and adhere to tight deadlines in a fast-paced environment.</div>
</li></ul><div><b>Required Skills/Abilities:</b></div>
<ul><li><div>Bachelor&rsquo;s degree.</div>
</li><li><div>1-2 years of work experience as a data analyst or in related field is preferred.</div>
</li><li><div>Ability to translate business requirements into non-technical, lay terms.</div>
</li><li><div>Demonstrated experience in handling large data sets and relational databases.</div>
</li><li><div>High-level written and verbal communication skills.</div>
</li><li><div>Must be located within commutable distance of Guilford, CT.</div>
</li></ul><div><b>Preferred Qualifications:</b></div>
<ul><li><div>MS SQL.</div>
</li><li><div>Tableau reporting.</div>
</li><li><div>SQL Server Reporting Services (SSRS).</div>
</li><li><div>Google Analytics.</div>
</li></ul></div><div><b>Why Join American Cruise Lines?</b><br>
At American Cruise Lines, our people are the driving force behind our success. As the nation&rsquo;s leader in U.S. river cruising, we&rsquo;re experiencing rapid growth &mdash; and we're investing in top talent to grow with us. When you join our team, you&rsquo;ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.</div>
<div></div><div>Applicant Acknowledgment<br>
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.</div>
<div><br>
Equal Opportunity Employer<br>
<i>American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. &lrm;American Cruise Lines bases all employment decisions on business needs, job requirements, and individual &lrm;qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. &lrm;This policy applies to all aspects of employment and employment decisions, including, but not limited to, &lrm;hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access &lrm;to benefits.&lrm;</i></div>
<div><br>
<i>*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.</i></div></div>

Junior Data Analyst

<div>
 American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
 <br/>
 <br/>
 The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests&rsquo; expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
 <br/>
 <br/>
 At American Cruise Lines, we are driven by our values&mdash;
 <strong>
  Optimism, Commitment, Patriotism, and Merit
 </strong>
 . These values shape our culture, our service, and our people, guiding us as we work together to
 <em>
  Share America&rsquo;s Story on the Finest American Ships.
  <br/>
  <br/>
 </em>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
  </li>
  <li>
   Assists Hotel Manager as directed.
  </li>
  <li>
   Assists Dining Room Manager during all meal services.
  </li>
  <li>
   Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
  </li>
  <li>
   Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
  </li>
  <li>
   Present and available during all meal services, either front or back of house including secondary dining outlet.
  </li>
  <li>
   Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
  </li>
  <li>
   Assists with stateroom inspections.
  </li>
  <li>
   Prepares for turnaround day process.
  </li>
  <li>
   Oversees bar operations and manages wine/liquor inventory.
  </li>
  <li>
   Displays leadership and maintains professional presence.
  </li>
  <li>
   Visible and available to all guests and crew.
  </li>
  <li>
   Holds officers and crew accountable to American Cruise Lines&rsquo; standards.
  </li>
  <li>
   Complies with American Cruise Lines&rsquo; Operations Manual, service standards, and procedures.
  </li>
  <li>
   Assesses the performance of the management team and provides immediate corrective feedback.
  </li>
  <li>
   Anticipates the needs of guests and crew.
  </li>
  <li>
   Responds quickly to guest requests and ensures follow through of service delivery.
  </li>
  <li>
   Identifies problems, resolves immediately, and requests home office support as needed.
  </li>
  <li>
   Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
  </li>
  <li>
   Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
  </li>
  <li>
   Assists ship officers in achieving weekly sales goals.
  </li>
  <li>
   Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
  </li>
  <li>
   Maintains sanitation and cleanliness standards of crew rooms.
  </li>
  <li>
   Monitors shipboard business transactions, accounting, timecards, and home office reporting.
  </li>
  <li>
   Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
  </li>
  <li>
   Tracks all hotel maintenance items and ensures completion.
  </li>
  <li>
   Creates consistent and positive crew experiences to improve employee retention.
  </li>
  <li>
   Perform bartending duties as needed with other management personnel
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in hospitality management or Hotel &amp; Restaurant Management is preferred.
  </li>
  <li>
   Proficiency in Microsoft Office Suite applications.
  </li>
  <li>
   Business degree may be considered with management and hospitality experience.
  </li>
  <li>
   Military experience may be considered with management and hospitality experience.
  </li>
  <li>
   Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
  </li>
  <li>
   Strong organizational skills and excellent verbal and written communication skills (English).
  </li>
  <li>
   Available to travel and work a flexible schedule including long days for extended periods of time.
  </li>
  <li>
   Proficiency in Microsoft Office.
  </li>
  <li>
   US Coast Guard regulated pre-employment drug test.
  </li>
  <li>
   Transportation Worker Identification Credential (TWIC).
  </li>
  <li>
   Ability to perform the essential functions of the job with or without accommodation.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Attributes for Success:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to motivate, train, and assess individual and team performance.
  </li>
  <li>
   Superior time management.
  </li>
  <li>
   Ability to manage and solve problems.
  </li>
  <li>
   Sense of urgency in all passenger, crew, and home office requests.
  </li>
  <li>
   Positive attitude and receptive to continuous performance feedback.
  </li>
  <li>
   Consistent, accountable, confident, assertive, and committed.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Schedule:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   7 Days per week while onboard the ship.
  </li>
  <li>
   6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off
  </li>
  <li>
   This is a full-time, exempt position.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Functions:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  </li>
  <li>
   Ability to work around 12 hours per day.
  </li>
  <li>
   Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20&rdquo; diameter hatch.
  </li>
  <li>
   Ability to stand for your entire shift.
  </li>
  <li>
   Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  </li>
  <li>
   Ability to frequently bend, squat and reach.
  </li>
  <li>
   Ability to live and work on board a vessel for extended periods of time.
  </li>
  <li>
   Ability to use stairs frequently.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation and Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive daily rate.
  </li>
  <li>
   Health, dental, vision, and 401(k) with match.
  </li>
  <li>
   Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Applicant Acknowledgment
 <br/>
 <br/>
 By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
 <br/>
 <br/>
 Equal Opportunity Employer
 <br/>
 <br/>
 <em>
  American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. &lrm;American Cruise Lines bases all employment decisions on business needs, job requirements, and individual &lrm;qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. &lrm;This policy applies to all aspects of employment and employment decisions, including, but not limited to, &lrm;hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access &lrm;to benefits.&lrm;
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Job sites across the nation.
  </li>
  <li>
   This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.
  </li>
 </ul>
</div>


Assistant Hotel Manager

Join American Cruise Lines and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

American Cruise Lines

About Company

Junior Data Analyst

Assistant Hotel Manager

Assistant Hotel Manager

Assistant Hotel Manager

Assistant Hotel Manager

Assistant Hotel Manager