Qureos Mentor

American Express

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting merchants with overdue accounts to secure the payments of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
As a Collections Associate you will be responsible for building relationships with our Merchants, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion for both American Express and our valued clients. This role will involve making outbound or inbound calls to our valued Merchants. The objective of the call is to gain the Merchants commitment to making payments on their overdue account and enabling them to spend on the card.
Key Deliverables
<ul><li>Handling inbound and outbound calls from our US merchants whose accounts are flagged as overdue or delinquent using written and verbal communication.
</li><li>Risk analysis and review of Merchant accounts, recommending process improvements where relevant.
</li><li>Review the risk of accounts to assess whether to permit or stop further spend, compliance with privacy and consumer credit legislation.
</li><li>Building rapport with the card members and actively listening to the issues that may have arisen.
</li><li>Negotiation with card members to determine the best course of action and gaining agreement for both short and long term solutions.
</li><li>Respond to card members enquiries in an appropriate manner, offering personalized service with a &lsquo;can do&rsquo; attitude
</li><li>Ensures maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure Merchant satisfaction with Inbound and Outbound calling.
</li></ul>Minimum Qualifications
<ul><li>At least 2 years of experience in credit card collections is required.
</li><li>Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
</li><li>Strong interpersonal, communication and listening skills
</li><li>Excellent negotiation skills
</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

US Merchant Collection Specialist

<div>You Lead the Way. We&rsquo;ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you&rsquo;ll learn and grow as we help you create a career journey that&rsquo;s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you&rsquo;ll be recognized for your contributions, leadership, and impact&mdash;every colleague has the opportunity to share in the company&rsquo;s success. Together, we&rsquo;ll win as a team, striving to uphold our company values and powerful backing promise to provide the world&rsquo;s best customer experience every day. And we&rsquo;ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers&rsquo; digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
How will you make an impact in this role?
The Infrastructure Data &amp; Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed.
We are seeking an experienced Solutions Architect for our team who can support the design, development and enhancement of our data model and architecture. This DataOps team sets the foundation for how infrastructure utilization, consumption and asset inventory data is ingested, validated, and presented in our suite of reporting capabilities. The Solutions Architect will help ensure our data architecture integrates seamlessly with other Technology platforms and optimizes performance with best architecture standards. This individual will be responsible for setting the strategy for our target data architecture, collaborating across Tech and business partners, leveraging best practices for risk and data management, and optimizing cross-platform integration. 
Let&rsquo;s build on what you know. 
The role will require a unique blend of strong data ops technical and leadership skills to translate business decisions into data requirements. This individual will build a deep understanding of the infrastructure data we use in order to work across the ID&amp;A team and key stakeholders the appropriate data to tell a data story. This includes designing and implementing a data architecture that follows enterprise architecture and data management best practices for ensuring data ingestion, transformation, storage and analytics are handled according to their specific purpose using the appropriate tools: ingestion captures raw data without applying business logic, transformation processes data discretely for auditability, and analytical queries retrieve structured outputs without relying on upstream processes. They will act as a key point of contact with upstream and downstream partner teams to ensure data is ingested and provided in a consistent and repeatable way. They will bring passion for data-driven decisions, enterprise solutions, and collaboration to the role, transforming platform data into actionable insights by utilizing data engineering and data visualization best practices. 
Key responsibilities include:
<ul><li>Data Architecture: Perform all technical aspects of data architecture and solutions architecture for ID&amp;A, including integrating data sources, defining appropriate data environments strategies, and enforcing API (Application Programming Interface) standardization as applicable
</li><li>Data Design: Translate logical data architectures into physical data designs, ensuring alignment with data modeling best practices and platform blueprints
</li><li>Data Process and Monitoring: Ensure proper data ingestion, validation, testing, and monitoring for ID&amp;A data lake
</li><li>Leads design and code reviews to ensure the delivery of best-in-class data analytics and adherence to enterprise standards
</li><li>Data Migration: Design and support migration to a data model that is independent of the particular technologies or tools used for storing, processing, or accessing the data
</li><li>Data Integrity: Ensure the accuracy, completeness, and quality of data is maintained over time regardless of upstream systems or downstream
</li><li>Agile Methodologies: Act as the platform&rsquo;s single point of contact (SPOC) when coordinating with relevant stakeholders and supervising the data architecture implementation
</li><li>Identifies and implements technical solutions and business process improvements by analyzing business needs and leveraging innovative technologies
</li><li>Ensures the engineered environment meets the specification in terms of business requirements, application design and infrastructure requirements, i.e. accountable for the platform integration performance and efficiency
</li><li>Enterprise Thinking: Partner with data architects and engineers across Global Infrastructure and Asset Management teams to evolve the broader tech operations data architecture landscape
</li><li>Responsible for coaching and mentoring engineering resources on solution architecture, providing advice, mentorship and assistance to less experienced colleagues as required
</li><li>Contribute to decisions about new technologies, tools, methods and approaches
</li><li>Innovation: Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights
</li>Ensures accurate asset information and architecture decisions are well-documented in the appropriate systems and repositories 
<li>
</li></ul>Minimum Requirements:
<ul><li>10+ years of solutions architecture, data architecture or DataOps engineering experience in designing pipeline orchestration, data quality monitoring, governance, security processes, and self-service data access
</li><li>Prior experience in multiple IT disciplines with a confirmed understanding of architectural concepts (business, data, technical and solution) and real-time processing
</li><li>Extensive experience using a systems analysis and design methodology that is applicable to an agile product environment
</li><li>Advanced to authoritative level knowledge and understanding of solution architecture, complex application systems design and platform integration via modern approaches (i.e. RESTful APIs)
</li><li>Ability to perform system design reviews to ensure selection of appropriate technology, efficient use of resources, and alignment to strategic platform roadmaps
</li><li>Full understanding of Service Oriented Architecture design principles, execution patterns and performance optimization techniques
</li><li>Able to participate in the prevention, diagnosis, and resolution of system outages as a leader in the underlying architecture
</li><li>Hands-on coding experience in Python
</li><li>Hands-on expertise with design and development across one or more database management systems (e.g. GCP, SQL Server, PostgreSQL, Oracle)
</li><li>Strong analytical skills with a proven ability to understand and document business data requirements into complete, accurate, extensible and flexible logical data models, data visualization tools (e.g. Apptio BI, PowerBI)
</li><li>Ability to write efficient SQL queries to extract and manipulate data from relational databases, data warehouses and batch processing systems
</li><li>Fluent in data risk, management, and compliance terminology and best practices
</li><li>Proven track record for managing large, complex ecosystems with multiple stakeholders
</li><li>Self-starter who is able to problem-solve effectively, organize and document processes, and prioritize feature with limited guidance
</li><li>An enterprise mindset that connects the dots across various requirements and the broader operations/infrastructure data architecture landscape
</li><li>Excellent influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication
</li><li>Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack
</li><li>Foundational Public Cloud (AWS, Google, Microsoft) certification; advanced Public Cloud certifications a plus
</li><li>Experience with design and coding across multiple platforms and languages a plus
</li><li>Bachelor&rsquo;s Degree in computer science, computer science engineering, data engineering, or related field required; advanced degree preferred
</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Sr Solutions Architect II

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
It begins with a Card Member using an American Express Card at one of our millions of proprietary Merchants around the world &ndash; then processing that transaction and getting the merchant paid is up to us. The Acquiring Capability Delivery (ACD) Products team is at the heart of the proprietary transaction process. We power billions of transactions leading to merchants being paid and continuing to welcome American Express cardmembers and their cards.
We are looking for a talented Product Owner/ Product Manager to join the ACD Products team to design, develop and manage activities for Acquiring products and planning through production, release and end of lifecycle of product. Partner with stakeholder teams on enhancing/ refining product strategies and roadmaps. Serves as the central resource with design, process, development, test, quality, and marketing, throughout all stages of a product&rsquo;s lifecycle. Manages the features backlog by identifying and prioritizing features and capabilities through direct input with customers, analysts, developers and architects and knowledge of the domain. Facilitates resolution of risks, issues and changes related to the product development lifecycle. Involvement includes modifications, upgrades and maintenance of the product or product line.
You will work among high performing product, process, and engineering teams. You will have a passion for both technology and business strategy and an eye on industry trends. Working with our partners you will develop product roadmaps and prioritize features that optimize shareholder value while solving customer problems. You will enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.
Does this sound like you? 
Key Job Responsibilities: 
This Product Owner will:
&middot; Actively participate to design the capability roadmap to enable business processes that support the transaction processing products
&middot; Identify product solutions for short term tactical needs and long-term strategy
&middot; Deliver tools &amp; capabilities based on customer needs, competitive analysis and market and technology trends
&middot; Lead feature and user story definition sessions
&middot; Establish acceptance criteria, test strategy, and write user acceptance test cases.
&middot; Lead scope prioritization sessions and backlog grooming
&middot; Maintain open communication channels with stakeholders, business partners, and technology partners
&middot; Collaborates with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies.
&middot; Assists in the identification of technical gaps and collaborates with broader teams to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes. Maintain core critical metrics
&middot; Support governance processes for assigned product(s) 
Minimum Qualifications: 
&middot; Bachelors/Masters in Information Technology/Computer Science /Computer Applications/Engineering or relevant quantitative field.
&middot; 3+ years of industry experience on Product management
&middot; Experience in converting business requirements to tech features
&middot; Experience in working with technology as partners and working as one team
&middot; Strong understanding of the Product Management lifecycle, with specific application of Scaled Agile delivery
&middot; Ability to think globally and drive standardization in processes and capabilities (May be required to &quot;act locally&quot; where governed by compliance, legal, or market-specific requirements)
&middot; Proven track record of communication, influence, and leadership without authority
&middot; Demonstration of skill in gathering and facilitating definition and clarity on needs translated into high quality features and user stories.
&middot; Ability to drive innovation, communicate effectively, and influence without authority are necessary leadership attributes of the successful candidate 
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Sr Associate -Digital Product Management

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsibilities:
<ul><li>Develop and implement applications using Java and/or Python and leading industry tools and frameworks.
</li><li>Stay abreast of industry best practices and emerging trends in Cloud, Java, and Python development.
</li><li>Collaborate with data scientists and engineers to design and optimize applications.
</li><li>Cloud Technology Utilization: Leverage cloud platforms like GCP.
</li><li>Perform hands-on software development, writing code, API specs, doing proof of concepts, conducting code reviews, and testing in ongoing sprints.
</li><li>Drive consistent development practices - tools and common components
</li><li>Optimize and fine-tune applications to improve performance, accuracy, and efficiency.
</li><li>Good knowledge and hands on experience in RDBMS and NoSQL databases such as Oracle, MSSQL, PostgreSQL, MongoDB, Casandra
</li><li>Work closely with product managers and stakeholders to understand business requirements and translate them into technical solutions.
</li><li>Develop deep understanding of tie-ins with other systems and platforms within the supported domains.
</li><li>Work with technical product managers contributing to blueprints and assisting with annual planning of feature sets.
</li><li>Effectively communicate and collaborate with internal and external teams.
</li><li>CI/CD Implementation: Implement and manage Continuous Integration and Continuous Deployment (CI/CD) processes A problem solver, open to learning. Should have experience in troubleshooting, optimizing, solutioning and keeping up with evolving technologies - as a leading member of the team.
</li></ul>Qualifications &amp; Skills:
<ul><li>Degree in Computer Science with 1-3 years of experience.
</li><li>Experience in Programming Languages: Java, Vertx &amp; Reactive framework and Python and others.
</li><li>Experience in designing &amp; developing Java applications, API, services, Micro services-based architecture using frameworks like Spring Boot or Vertx.
</li><li>Hands-on experience with Kafka.
</li><li>Good knowledge and hands on experience in RDBMS and NoSQL databases such as Oracle, MSSQL, PostgreSQL, MongoDB, Casandra.
</li><li>Good understanding of web technologies (HTTP, Apache) and familiarity with Unix/Linux
</li><li>Good understanding of data structures, algorithms and design patterns
</li><li>Great written communication and documentation abilities
</li><li>Looks proactively beyond the obvious for continuous improvement opportunities.
</li><li>Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.
</li><li>Proficient in writing clean and efficient code to implement machine learning algorithms.
</li><li>Understanding of RESTful principles and experience in designing and implementing RESTful APIs for microservices communication.
</li><li>Cloud Knowledge: Proficient in cloud computing technologies.
</li><li>Ability to create scalable, reliable, and efficient solutions that meet business requirements.
</li><li>Continuous Learning: Commitment to staying updated with industry trends.
</li><li>Ability to effectively communicate technical concepts to both technical and non-technical audiences.
</li><li>Should have excellent problem-solving and analytical skills.
</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Software Engineer II

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Key responsibilities:
<ul><li>Responsible for managing Balance sheet Reconciliation &ndash; Research &amp; Clearance and Analytics
</li><li>Sustain enterprise-wide Balance Sheet health while remaining focused on efficiency and sustaining financial integrity for the company including ensuring timely research &amp; clearance of BS reconciling items.
</li><li>Responsible for performing Operational Accounting
</li><li>Collaborate with key stakeholders - Account Owners, Regulators and Entity/Segment Controllers
</li><li>Pursue continuous improvement in execution, lead intelligent automation and monitor compliance with management policies.
</li><li>Responsible for improving control environment by ensuring satisfactory audit experience and enhancing internal controls.
</li><li>Ensure controls &amp; compliance with prevailing policies &amp; procedures such as SOX, Process Risk Self-Assessment and support Statutory/Internal audits.
</li><li>Continuously challenge the Status Quo and seek opportunity for redesign/automate.
</li></ul>Required Qualification:
<ul><li>Should be a Graduate or Postgraduate with 3-4 years of relevant work experience.
</li><li>Well-developed analytical skills, ability to understand the linkages to processes.
</li><li>Demonstrated Accounting expertise.
</li><li>Ability to think innovatively and to pursue ideas with conviction.
</li><li>Excellent team player with strong Inter-Personal skills and communication skills &ndash; both written and spoken.
</li><li>The Incumbent should be Assertive, should be able to influence &amp; corroborate without direct authority.
</li><li>A self-starter with ability to operate under ambiguous circumstances.
</li><li>Must have good Communication and Interpersonal skills and be able to interact with senior leadership, with Finance, multiple employee levels /Business Partners/Customers etc.,
</li><li>Demonstrate leadership skills needed to create, develop, train, motivate and communicate with diverse work force.
</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Senior Lead Analyst

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
As part of Controllership organization, The U.S. Regulatory Reporting team delivers Bank Holding Company regulatory reports in accordance with both U.S. Federal and State regulators for American Express Company and its underlying subsidiaries.
As American Express transitions to a higher bank category (Cat 3/2), it leads to an uptick in regulatory scrutiny and increased regulatory expectations. As a result we are forming a centralized Exam and Review Preparedness team to meet those heightened standards. The scope will include both external exams (i.e. FRB, OCC) as well as internal reviews (i.e. Quality Assurance, 2LOD, Internal Audits). This role will be part of the new team.
 Job Responsibilities include, but are not limited to:
<ul><li>Support design, governance, and establishment of the Exam Review and Preparedness team
</li><li>Conduct exam/review readiness assessments for impacted areas prior to the start of regulatory exams/reviews to identify potential gaps and solutions.
</li><li>Anticipate possible examiner questions and suggested responses and develop internal training materials and external storyboard materials.
</li><li>Review exam documentation requests, exam meeting materials, First Day letters / review announcements to provide consistency across teams for appropriate responses/submissions.
</li><li>Support tracking and monitoring of requests and meeting materials, schedule exam / review meetings, prepare status updates (presentation material) and capture supporting documentation in a centralized repository.
</li><li>Support the development of management action plans / remediation activities and assist in the closure of MRA&rsquo;s / MRIA&rsquo;s.
</li><li>Collaborate with colleagues across groups within American Express to drive consistency in exam preparedness and management
</li><li>Contribute to driving continuous process improvements, increase level of automation, strengthen controls, and enhance process documentation.
</li></ul><ul><li>Flexibility to work a hybrid schedule.
</li></ul>Minimum Qualifications
<ul><li><ul><li>3+ years of experience in Accounting / Reporting / Auditing.
</li><li>Strong understanding of U.S. Regulatory and U.S. GAAP requirements.
</li><li>Ability to manage multiple priorities, drive projects, and work well under tight deadlines.
</li><li>Strong written/oral communication, relationship building, presentation and collaboration skills.
</li><li>Proven ability to effectively interact with all levels and stakeholders of an organization.
</li></ul></li></ul>Preferred Qualifications
<ul><li><ul><li>Prior Regulatory/External Reporting and banking/financial services experience preferred.
</li><li>Prior experience assisting with the preparation of regulatory reports, such as the FR Y-9C, FFIEC 031 Call Report, FR 2052a preferred.
</li><li>Prior experience assisting with regulatory exams preferred.
</li><li>Graduate degree, CPA/Chartered Accountant, or similar qualification, preferred.
</li></ul></li></ul>Guardian
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Guardian</div>

Senior Financial Analyst

<div>
 
 
 
 
 
 
 
 
 At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;
 
 
 values
 
 
 and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 
 
 
 
 Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 
 
 
 
 
 
 Sr Analyst, Business Insights, Global Strategy, Operations, &amp; Performance, GMNS&nbsp;
 
 
 
 
 
 
 Global Merchant &amp; Network Services (GMNS), the merchant and bank partner network of American Express, acquires and maintains relationships with merchants and banks, who welcome American Express branded cards. We are dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMNS Analytics aims to provide best in class analytics to support key GMNS priorities, support strategic initiatives, optimize investments, accelerate merchant and network activation enhancing the value Amex acceptance brings to merchants and Card Members at scale.
 
 
 
 
 
 
 
 
 How will you make an impact in this role?
 
 
 
 
 
 The role is responsible for strategy and analytics to deliver Business Insights for GMNS:
 
 
 
 
 <ul>
 <li>
 
 
 Development, review and/or execution of strategic actionable insights &amp; analytical solutions to drive profitable marketing or servicing actions.
 
 
 
 </li>
 <li>
 
 
 Solving complex business problems by ideation, development &amp; ownership of next generation tech solutions and algorithms.
 
 
 
 </li>
 <li>
 
 
 Analyze data to derive business insights and create innovative marketing solutions.
 
 
 
 </li>
 <li>
 
 
 Innovate and enhance existing solutions using advanced analytics.
 
 
 
 </li>
 </ul>
 
 
 
 
 Purpose of the Role
 
 
 
 
 
 <ul>
 <li>
 
 
 Closely partner with Marketing, Product and Client Management organization to build innovative consultative offerings for high impact merchants across industries and deliver diverse strategic projects
 
 
 
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 The incumbent is expected to ensure accurate and relevant representation of data to create a compelling story for the merchants with actionable insights enabling quick and informed decisions.
 
 
 
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 This role requires a solid background in strategy analytics, technology, and exceptional problem-solving skills.
 
 
 
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 Prior experience on Business Insights and strategy is a plus
 
 
 
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 Job Responsibilities:
 
 
 
 
 
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 Work in a dynamic, fast changing environment, with attention to detail, great communication skills and success driving results through multi-functional collaboration
 
 
 
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 Analyzing data to create insights to advise strategy and tackle business problems
 
 
 
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 Evaluate impact on business of different strategies/initiatives and generate insights and recommendations for further improvement
 
 
 
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 Innovating and evolving processes to drive business results
 
 
 
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 Expand usage of data-backed decisions/products/data science in strategies and identifying opportunities with potential to scale
 
 
 
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 Partner with multiple stakeholders across business units and geographies to drive implementation of new insights and recommendations
 
 
 
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 Critical Factors to Success:
 
 
 
 
 
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 Solid ability to get results, self-starter.
 
 
 
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 Good interpersonal, written, and verbal communication skills
 
 
 
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 Ability to influence external partners, colleagues and senior leaders with clear thinking, robust analysis, and strong business intuition.
 
 
 
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 Business Outcome
 
 
 
 
 
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 Create solutions focusing on strategic priorities and driving business
 
 
 
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 Effective use of personalization capabilities to optimize business objectives through bespoke business insights
 
 
 
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 Evaluate new advanced analytics techniques to build on existing solutions
 
 
 
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 Leadership Outcomes:
 
 
 
 
 
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 Put enterprise thinking first, connect the role&rsquo;s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.
 
 
 
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 Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
 
 
 
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 Demonstrate learning agility, make decisions quickly and with the highest level of integrity
 
 
 
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 Minimum Qualifications:
 
 
 
 
 
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 0-2 years of relevant experience in analytical domain
 
 
 
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 Ability to derive insights from data, manage multiple projects and drive results in a fast-paced environment
 
 
 
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 Strong collaborator with an ability to build relationships and challenge the status quo
 
 
 
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 Excellent business writing and presentation skills with the ability to communicate effectively with all levels of managements and influence strategy
 
 
 
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 Intellectual curiosity and ability to learn quickly
 
 
 
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 Demonstrate attention to detail and ability to drive results
 
 
 
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 Technical Skills: Familiarity with SAS/ SQL, R, Python, Hive, PySpark and Tableau.
 
 
 
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 Bachelors in Statistics/Mathematics/Economics/ Engineering with relevant experience
 
 
 
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 Preferred: Post Graduation in Statistics/Mathematics/ Economics/Engineering/Management
 
 
 
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 Experience in the merchant business is preferred
 
 
 
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 We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
 
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 Competitive base salaries&nbsp;
 
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 Bonus incentives&nbsp;
 
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 Support for financial-well-being and retirement&nbsp;
 
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 Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;
 
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 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;
 
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 Generous paid parental leave policies (depending on your location)&nbsp;
 
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 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;
 
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 Free and confidential counseling support through our Healthy Minds program&nbsp;
 
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 Career development and training opportunities
 
 
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 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;
 
 
 
 
 Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
 
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Senior Analyst-Data Analytics

Join American Express and explore 133   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.