Qureos Mentor

American Express

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
About Enterprise Architecture:
Enterprise Architecture is an organization at American Express and it is a key enabler of the company&rsquo;s technology strategy. The four pillars of Enterprise Architecture include:
1. Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.
2. Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.
3. Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.
4. Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.
Responsibilities:<ul><li>
Perform rapid POCs to experiment and build rails for the engineering team</li><li>
Support engineers and project managers in rapid development and deployment</li><li>
Actively participate in team and enterprise-wide architecture and engineering discussions.</li><li>
Introduce enterprise architectural paradigms and solutions into the portfolio.</li><li>
Drive both high level and detailed design and conduct design reviews</li><li>
Engage and work with cross-functional leaders to understand and help define business principles, goals and strategy within scope of responsibility.</li><li>
Communicate to senior leaders regarding strategy direction and changes.</li><li>
Mentor engineers and solution architects to ensure technology complexities are understood very clearly to implement solutions expeditiously with high quality</li></ul>
Minimum Qualifications:<ul><li>
12 or more years of strong hands-on experience in Java and experience with backend or middle ware processing</li><li>
Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.</li><li>
Strong experience in applications with high throughput and performance</li><li>
Experience with micro services architectures and service mesh technologies is preferred.</li><li>
Strong written, verbal communications, presentation skills, leadership, problem solving and analytical skills.</li><li>
Proven collaboration skills along with the ability to influence without authority</li><li>
Hands on experience in the following environments is preferred: Java,Go,Vert.x,React, Envoy, gRPC, ProtoBuf, JSON, CouchBase, Cassandra, Redis,Consul, Jenkins, docker, Kubernetes, OpenShift, Drools, Elastic Stack,Kafka, Spark, ML, AWS, GCP , AI/ML, GenAI</li><li>
Bachelor&rsquo;s degree in computer science, Computer Science Engineering, or related field required; Advanced Degree preferred.</li></ul>
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
Support for financial well-being and retirement</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
Generous paid parental leave policies (depending on your location)</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Staff Architect - Enterprise Architecture

<div>
 
 
 At American Express, our culture is built on a 175-year history of innovation, shared
 
 
 
 
 values
 
 
 and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 
 
 
 
 Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 
 
 
 
 
 
 How will you make an impact in this role?
 
 
 
 
 
 
 Performing appropriate Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.
 
 <ul>
 <li>
 
 Managing and processing New Commercial Client and Card Member applications
 
 </li>
 <li>
 
 Servicing Clients through Emails
 
 </li>
 <li>
 
 Ensure established compliance measures are met when completing set up and maintenance of accounts
 
 </li>
 <li>
 
 checks against incoming Corporate Applications ensuring that AXP meets its regulatory, fraud, risk, AML, and due diligence requirements
 
 </li>
 <li>
 
 Liaising with internal Business Partners with relation to any erroneous or incomplete set ups received
 
 </li>
 <li>
 
 Manage the &ldquo;end to end&rdquo; journey of a commercial setup and Card Member
 
 </li>
 <li>
 
 Multitask and efficiently navigate through multiple screens and systems to effectively provide extraordinary customer care Work in a fast-paced, structured service center environment
 
 </li>
 <li>
 
 Document necessary account information and offer solutions that benefit the customer and our business
 
 </li>
 <li>
 
 Maintain acceptable performance standards, including effectiveness, efficiency, and quality
 
 </li>
 </ul>
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 
 Graduate
 
 </li>
 </ul>
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 
 Demonstrated ability to work independently in a fast paced, structured, high-volume environment with minimal supervision
 
 </li>
 <li>
 
 Proven negotiation/problem solving skills with internal and external clients
 
 </li>
 <li>
 
 Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy
 
 </li>
 <li>
 
 Must possess strong planning and organizational skills
 
 </li>
 <li>
 
 Demonstrated excellent written/verbal communication skills and ability to communicate and work effectively with all levels of management
 
 </li>
 <li>
 
 Must be flexible to work any shift during core hours of operations Monday through Friday in a 24-hour environment, weekends working, if required (depending on business needs)
 
 
 </li>
 </ul>
 
 We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
 
 <ul>
 <li>
 
 Competitive base salaries
 
 </li>
 <li>
 
 Bonus incentives
 
 </li>
 <li>
 
 Support for financial-well-being and retirement
 
 </li>
 <li>
 
 Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
 
 </li>
 <li>
 
 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
 
 </li>
 <li>
 
 Generous paid parental leave policies (depending on your location)
 
 </li>
 <li>
 
 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
 
 </li>
 <li>
 
 Free and confidential counseling support through our Healthy Minds program
 
 </li>
 <li>
 
 Career development and training opportunities
 
 
 </li>
 </ul>
 
 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
 
 
 
 
 Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
 
</div>

Customer Service Analyst T2-II

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About GMNS Product Team
As part of the Global Merchant &amp; Network Services group (GMNS), the GMNS Product team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide.
We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a centre of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers&rsquo; evolving payment needs.
About the Role
This Enterprise Payments Product Development role is an individual contributor role, responsible for building modern, scalable enterprise payment capabilities and supporting high quality, predictable delivery across global markets. This role partners closely with Product Management, Architecture, Engineering and Market teams to translate product strategy into robust and scalable product and platform solutions.
This individual contribute to shaping how Enterprise Payments Products are designed, built and delivered, while supporting the modernization of legacy payment flows and the scaling of bank based money movement solutions globally. The role reports to the Sr Manager in the Payments India Centre of Excellence (CoE) and plays a critical role in transforming how payment platforms are developed at American Express.
Key Responsibilities<ul><li> Collaborate with Product teams to translate product strategies and roadmaps into technical capabilities and actionable delivery plans.</li></ul><ul><li> Develop capability release plans with key stakeholders, including Product Management, Engineering, Operations, Strategy, and Market teams.</li></ul><ul><li> Participate in the discovery and envisioning of new payment flows and bank integration capabilities that power key customer journeys across American Express.</li></ul><ul><li> Drive the definition and refinement of capabilities, features, user stories, and associated success criteria.</li></ul><ul><li> Define market specific platform requirements for inclusion in global platforms and market expansion release plans.</li></ul><ul><li> Develop the delivery strategy for modernization, including establishing playbooks for enablement expansion and scaling of modern payment capabilities across the globe.</li></ul><ul><li> Drive modernization of payment capabilities, including migration from legacy solutions to resilient, scalable, and cloud enabled platforms, where applicable.</li></ul><ul><li> Establish and monitor delivery and performance metrics to improve predictability, throughput, quality, and incremental value delivery.</li></ul><ul><li> Act as a bridge between technical teams and business stakeholders to ensure clear communication, understanding, and alignment on product goals and progress.</li></ul><ul><li> Foster a collaborative culture within the organization focused on delivery excellence and doing things the right way.</li></ul>
Requirements/Qualifications<ul><li> Master&rsquo;s degree in Engineering, Business field.</li><li> Experienced in partnering closely with engineering teams throughout the product development lifecycle, with the ability to translate between business and technical contexts.</li></ul><ul><li> Highly organized, with strong individual initiative and accountability for driving results.</li></ul><ul><li> Strong analytical and problem solving skills, with the ability to navigate ambiguity, make trade-offs, and drive execution at scale.</li></ul><ul><li> Ability to quickly recognize issues and determine appropriate paths to resolution through creative and effective problem solving.</li></ul><ul><li> Passion for payments and financial technology, with experience or exposure to Bill Pay, A2A payments, ACH, RTP, wires, or bank integrations.</li></ul><ul><li> High intellectual curiosity, with strong critical thinking skills and interest in solving complex problems.</li></ul><ul><li> Ability to collaborate effectively and build strong relationships with internal and external stakeholders to deliver shared objectives.</li></ul><ul><li> Proven ability to drive change, and leverage scaled Agile practices to support successful product development and delivery.</li></ul>

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
Support for financial-well-being and retirement</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
Generous paid parental leave policies (depending on your location)</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Associate-Digital Product Management

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Organization Overview:
As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 markets worldwide.
The Product Enablement Team is part of the Partner &amp; Product Enablement (PPE) organization within NAS and is responsible for the deployment strategy and operational requirements of our dynamic inventory of payment products including EMV, Tokenization, Debit, Digital Wallets, and Mobile Point of Sale. The successful candidate will serve as the central business contact to support product consultancy and drive internal and external partner support, while balancing the critical need for controls and risk mitigation, for the NAS product portfolio. This person will develop a deep understanding of product initiatives and exhibit strong subject matter expertise in key policies and processes.
Responsibilities:<ul><li> Develop a deep understanding of the product suite and define operational requirements for assigned products to support deployment across GMNS.</li></ul><ul><li> Serve as a technical subject matter expert (SME) for assigned products, providing guidance and support to internal and external partners.</li></ul><ul><li> Collaborate closely with Regional Partner Enablement teams, AMEX business and partner relationship groups, Product teams, and external stakeholders to ensure successful global launches.</li></ul><ul><li> Oversee partner onboarding and certification processes, ensuring seamless integration of issuers, acquirers, and merchants across various products.</li></ul><ul><li> Develop and maintain documentation, including FAQs, to support internal and external stakeholders.</li></ul><ul><li> Support products throughout all stages of the transaction lifecycle, ensuring timely resolution by coordinating with internal teams, stakeholders, and support functions.</li></ul><ul><li> Create product toolkits and resources to enhance agility and accelerate time-to-market.</li></ul><ul><li> Analyse operational data to identify trends, anomalies, and opportunities for continuous improvement across product lifecycles.</li></ul>
Qualifications:<ul><li> Strong understanding of the payments and card industry.</li></ul><ul><li> Expertise in articulating product functionality and demonstrating technical acumen. Understanding of tokenization is added advantage.</li></ul><ul><li> Skilled at building strong relationships and collaborating across multiple business units; experience working with global, cross-functional teams is a plus.</li></ul><ul><li> Excellent collaboration and communication skills, with the ability to coordinate internal teams to meet customer needs.</li></ul><ul><li> Ability to learn new tools and processes and deliver consultancy to internal as well as external partners.</li></ul><ul><li> Self-motivated and proactive, with a high degree of autonomy and accountability.</li></ul><ul><li> Exceptional strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions.</li></ul><ul><li> Passionate about new payments technology, innovation, and customer experience</li></ul><ul><li> Ability to effectively prioritize and manage the completion of tasks.</li></ul>

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
Support for financial-well-being and retirement</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
Generous paid parental leave policies (depending on your location)</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Associate Digital Product Management

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Role Details: 
Digital Product Management team within Global Servicing MIS supports end to end data lifecycle journey for our business teams. This includes platform ownership, strategy, governance, ingestions, ETL builds, Data Quality, BI &amp; downstream data enablement in collaboration with tech organization. 
Key responsibilities:<ul><li>
Understanding business use cases and be able to convert to technical design</li><li>
Part of a cross-disciplinary team, working closely with other data engineers, software engineers, data scientists, data managers and business partners.</li><li>
You will be designing scalable, testable and maintainable data pipelines</li><li>
Identify areas for data governance improvements and help to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design changes</li><li>
Developing metrics to measure effectiveness and drive adoption of Data Governance policies and standards that will be applied to mitigate identified risks across the data lifecycle (e.g., capture / production, aggregation / processing, reporting / consumption).</li><li>
You will continuously monitor, troubleshoot, and improve data pipelines and workflows to ensure optimal performance and cost-effectiveness.</li><li>
Reviewing architecture and design on various aspects like scalability, security, design patterns, user experience, non-functional requirements and ensure that all relevant best practices are followed.</li></ul> 
Key Skills required:<ul><li>
2-4 years of experience in Data Engineering roles.</li><li>
Advanced SQL skills with a focus on optimisation techniques</li><li>
Big data and Hadoop experience, with a focus on Spark, Hive (or other query engines), big data storage formats (such as Parquet, ORC, Avro).</li><li>
Cloud experience (GCP preferred) with solutions designed and implemented at production scale</li><li>
Strong understanding of key GCP services, especially those related to data processing [Batch/Real Time] Big Query, Cloud Scheduler, Airflow, Cloud Logging and Monitoring</li><li>
Hands-on experience with Git, advanced automation capabilities &amp; shell scripting.</li><li>
Experience in design, development and implementation of data pipelines for Data Warehousing applications</li><li>
Hands on experience in performance tuning and debugging ETL jobs</li></ul> 


We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
Support for financial-well-being and retirement</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
Generous paid parental leave policies (depending on your location)</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Associate -Digital Product Management

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Role Summary
We are building a next-generation non-financial regulatory platform with the ambition to transform regulatory reporting and become an industry leader in this space.
We are looking for a Junior Product Manager to join this journey. This role is ideal for someone looking to start a career in product management while working in a complex, data-heavy, and regulated environment.
The role supports regulatory reporting today through the production and submission of manual reports, while contributing to the evolution of the platform through strong requirements, data analysis, and delivery practices. AI-enabled tools are used to support product management development and effectiveness, alongside established product and analytical methods.
What You&rsquo;ll Be Doing
Regulatory Reporting<ul><li>
Produce and submit manual regulatory reports, ensuring accuracy, completeness, and timeliness</li><li>
Validate data sources, calculations, and regulatory interpretations</li><li>
Document reporting logic, assumptions, and methodologies</li><li>
Identify opportunities to reduce manual effort through improved processes and tooling</li></ul>
Product &amp; Platform Support<ul><li>
Support the advancement of a platform designed to set the industry standard for non-financial regulatory reporting</li><li>
Translate regulatory and business needs into clear product and reporting requirements</li><li>
Assist in defining user stories, acceptance criteria, and reporting specifications</li><li>
Use AI-enabled productivity and analysis tools to support activities such as:</li></ul>
o Analyzing complex information
o Drafting and refining requirements and documentation
o Improving clarity and consistency in product artefacts
Data, Analytics &amp; Insight<ul><li>
Conduct data analysis using Excel and SQL to support regulatory reporting and product decisions</li><li>
Build and maintain analytical reports and datasets</li><li>
Investigate data quality issues and collaborate with engineering to resolve them</li><li>
Use data-led insights to highlight risks, trends, and improvement opportunities</li></ul>
Collaboration &amp; Delivery<ul><li>
Collaborate with engineering teams to explain reporting logic and data requirements</li><li>
Review and validate delivered reports and platform features</li><li>
Participate in agile delivery ceremonies and planning activities</li></ul>
Stakeholder Engagement<ul><li>
Work with regulatory, risk, and operational stakeholders to understand obligations</li><li>
Support clear communication around regulatory submissions and platform changes</li><li>
Help maintain audit-ready documentation and evidence</li></ul>
Skills &amp; Experience
Core Technical Skills (Required)<ul><li>
Strong Excel capability, including pivot tables, complex formulas, and data reconciliation</li><li>
Working SQL knowledge, including writing queries, joining datasets, and performing aggregations</li><li>
Experience producing reports or working with structured datasets</li></ul>
Ways of Working (Required)<ul><li>
Comfortable using AI-enabled tools to support:</li></ul>
o Analysis and sense-making
o Drafting and refining documentation
o Learning and developing product management skills<ul><li>
Willingness to adopt new tools and techniques that improve productivity and quality</li></ul>
Core Product &amp; Project Skills (Required)<ul><li>
Ability to plan, organize, and track work across multiple priorities</li><li>
Strong time management skills, especially when working to fixed regulatory deadlines</li><li>
Experience breaking down complex problems into clear actionable tasks</li><li>
Comfort working in structured delivery environments like agile</li><li>
Ability to document decisions, assumptions, and outcomes clearly</li></ul>
Additional Requirements<ul><li>
Strong analytical thinking and attention to detail</li><li>
Ability to deliver accurate outputs under regulatory deadlines</li><li>
Clear written and verbal communication skills</li></ul>
Who This Role Is Well Suited For
This role is well suited to people who:<ul><li>
Want to learn modern, data-led product management</li><li>
Are comfortable owning hands-on regulatory reporting responsibilities</li><li>
Enjoy working with complex data and regulated problem spaces</li><li>
Are curious about tools and techniques that make product teams more effective</li><li>
Are comfortable working in a hybrid setup in India with global teams</li></ul>
Career Progression
As experience and capability grow, this role can progress into:<ul><li>
Product Manager</li><li>
Data Product Manager</li></ul>
Candidate FAQ
Is this a product management role or a reporting role?
This is a product management role with hands-on regulatory reporting responsibilities. Producing reports is part of the role today, while also contributing to improving how reporting is designed, delivered, and scaled through the platform.
Will I be building AI or machine learning features?
No.
This role does not require building AI systems but does require using AI-enabled tools as part of day-to-day product work (for example, analysis, documentation, and learning).
What level of Excel and SQL is expected?
You should be comfortable working hands-on with data. This includes using Excel for complex analysis and SQL for querying and aggregating datasets. Deep engineering-level expertise is not required, but regular practical use is.
Is this role suitable for someone early in their career?
Yes. This role is designed as an entry point into product management, particularly for people coming from analyst, data, regulatory, or operations backgrounds.
Will I get exposure to senior product managers and engineers?
Yes. The role works closely with senior product managers, engineering teams, and regulatory stakeholders, with increasing ownership over time.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
Support for financial-well-being and retirement</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
Generous paid parental leave policies (depending on your location)</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Associate - Digital Product Management

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<div>
Description: 
The newly created first line of defense Financial Crimes Risk &amp; Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing. 
This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line&rsquo;s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk &amp; Compliance organization. . 
We are seeking an Analyst to support Financial Crimes analytics with a strong focus on data governance and reporting. The role will be responsible for supporting data governance activities, developing and maintaining KRIs and KPIs, and leveraging analytics and dashboards to identify emerging risks and enable effective Financial Crimes risk management. 
This role is responsible for the end-to-end execution of analytical and reporting engagements, from understanding business and data requirements to performing data analysis, interpretation, and translating results into clear, governed insights and reporting outputs. The role requires the ability to quickly understand new data, apply data governance principles, and develop well-structured storylines and recommendations based on logical reasoning, business context, and data-driven techniques. 
Key Responsibilities: 
<ul><li>Establish and strengthen data governance frameworks by designing analytical controls to identify, monitor, and mitigate Financial Crimes risk.</li><li>Integrate and govern internal and external data sources to create reliable insights and monitoring controls for Financial Crimes prevention.</li><li>Contribute to analytical projects focused on risk reduction, data governance, and the delivery of accurate, timely, and robust reporting.</li><li>Assist in maintaining data quality, consistency, and documentation to support governed data usage.</li><li>Partner with global stakeholders across multiple business units to drive alignment on data definitions, controls, ownership, and reporting practices.</li><li>Design, build, and maintain dashboards and visual reports to monitor Financial Crimes risk, key metrics, and control effectiveness.</li></ul> 

Past Experience: 
<ul><li>1&ndash;3 years of relevant experience in data analytics, reporting, or data governance&ndash;related roles.</li><li>Preferred: Experience supporting data governance, reporting, or analytics initiatives within risk domains such as credit and fraud risk, Financial crimes risk and GRC.</li></ul>
Academic Background: 
<ul><li>Bachelor's in Statistics/Mathematics/Economics/ Engineering with relevant experience</li><li>Preferred: Post Graduation in Management /Statistics/Mathematics/ Economics/Engineering</li></ul></div><div>
Technical Skills/Capabilities: 
<ul><li>Python, SQL, Hive, PySpark</li><li>Advanced Statistical Techniques</li><li>Advanced Excel</li><li>Enterprise Leadership Behaviors</li><li>Proficiency in Excel, VBA, SQL/Python and Tableau/Power BI</li><li>Strong experience in creating decks and presenting findings effectively</li><li>Excellent communication skills in English (written &amp; verbal both)</li><li>Payments or financial services industry experience is highly desirable</li></ul></div> 


We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
Support for financial-well-being and retirement</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
Generous paid parental leave policies (depending on your location)</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Analyst-Risk Management

Join American Express and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.