Urwah Admin

American International University

<div>Salesforce Developer 
Classification: Institutional Support 
Reports To: Executive Director of IT 
Location: On-campus, Kuwait 
Job Purpose

The Salesforce Developer is responsible for designing, developing, testing and maintaining Salesforce solutions that support AIU&rsquo;s academic and administrative operations. This role focuses on Education Cloud and Experience Cloud implementations with preferred experience in Marketing Cloud used for email and WhatsApp communications. The developer will collaborate with cross-functional teams to deliver scalable, efficient, and secure Salesforce solutions that enhance user experience and institutional performance. 
Key Responsibilities
<ul>
<li>Design and customize Salesforce solutions across Education and Experience Clouds to improve system performance and user experience.</li>
<li>Configure Lightning (Aura/LWC), Flows, and declarative tools to support automation and efficiency.</li>
<li>Translate business requirements into scalable technical solutions aligned with institutional goals.</li>
<li>Develop and maintain API integrations between Salesforce and external systems, preferably with education-specific platforms such as Banner (SIS) and Canvas (LMS).</li>
<li>Conduct testing and validation to ensure solution quality and reliability.</li>
<li>Apply best practices in governance, security, and optimization to maintain compliance and stability.</li>
<li>Stay current with Salesforce updates and recommend enhancements to improve functionality.</li></ul> 


Required Skills and Qualifications
<ul>
<li>Strong skills in Apex, Visualforce, Lightning Web Components (LWC), Aura and Salesforce configuration tools.</li>
<li>Experience integrating Salesforce with external platforms using REST/SOAP APIs.</li>
<li>Familiarity with Salesforce automation tools such as Flow, Process Builder, and Workflow Rules.</li>
<li>Proficiency in data migration tools like Data Loader or dataloader.io.</li>
<li>Self-motivated, with strong problem-solving skills and attention to detail.</li>
<li>Able to work effectively in a remote, cross-functional environment.</li></ul> 


Education and Experience
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (required).</li>
<li>3+ years of hands-on Salesforce development experience, including work with Education Cloud, and Experience Cloud.</li>
<li>Desirable to have Experience with Marketing Cloud (Journey Builder, Email Studio)</li>
<li>Salesforce certifications (e.g., Platform Developer I/II, or cloud-specific certifications).</li></ul> 


About American International University

American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American higher education model. AIU provides degree programs in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. 
The University is committed to fostering intellectual, cultural, and personal growth for all members of its community, preparing graduates for leadership roles in a global society. 
For more information, visit: www.aiu.edu.kw 
How to Apply

Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</div>

Salesforce Developer

<div>Executive Director of Information Technology

Position Requires Relocation to Kuwait

The position accepts unaccompanied candidates only. 
Classification: Executive 
Reports To: CEO 
Location: Kuwait City, Kuwait 
Job Purpose

The Executive Director of Information Technology provides strategic leadership and operational oversight for all technology systems supporting AIU&rsquo;s academic and administrative functions. The role drives digital transformation, ensures system reliability and security, and aligns technology initiatives with institutional goals to enhance performance, efficiency, and data-driven decision-making. 
Key Responsibilities
<ul>
<li>Develop and execute a multi-year IT strategy aligned with the University&rsquo;s vision and growth priorities.</li>
<li>Lead implementation, integration, and optimization of enterprise platforms including Banner, Canvas, Salesforce, Oracle Finance, and Tableau.</li>
<li>Strengthen cybersecurity, data governance, and business continuity across all systems.</li>
<li>Advance analytics and reporting capabilities to improve institutional effectiveness.</li>
<li>Collaborate with academic and operational leaders to align technology with user needs.</li>
<li>Manage budgets, vendor relationships, and IT procurement to ensure fiscal efficiency.</li>
<li>Build and mentor a high-performing IT team that emphasizes innovation, accountability, and service excellence.</li>
<li>Oversee compliance with institutional, accreditation, and data-protection requirements.</li></ul> 


Required Skills and Qualifications
<ul>
<li>Proven leadership in enterprise IT strategy and operations.</li>
<li>Expertise with Banner, Canvas, Salesforce, Oracle Finance, and Tableau.</li>
<li>Strong knowledge of cybersecurity, data management, and system integration.</li>
<li>Excellent project management, communication, and stakeholder-engagement skills.</li>
<li>Demonstrated ability to lead organizational change and digital transformation.</li></ul> 


Education and Experience
<ul>
<li>Master&rsquo;s degree in Information Technology, Computer Science, or a related field required; Doctorate preferred.</li>
<li>Minimum eight (8) to ten (10) years of progressive IT leadership experience, preferably in higher education.</li>
<li>Certifications such as PMP, CISSP, ITIL, or CCIO are an advantage.</li></ul> 


About American International University

American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American higher education model. AIU provides degree programs in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. 
The University is committed to fostering intellectual, cultural, and personal growth for all members of its community, preparing graduates for leadership roles in a global society. 
For more information, visit: www.aiu.edu.kw 
How to Apply

Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</div>

Executive Director of Information Technology

<div>American International University &ndash; Kuwait City 

Job Title: Assistant Librarian 

Classification: Institutional Support 
Reports To: Vice - President of Academic Affairs 
Location: Kuwait City, Kuwait 
Job Purpose 
The Assistant Librarian supports the Head Librarian in delivering effective library services and resources to students, faculty, and staff. This role focuses on user support, resource management, and maintaining a welcoming, well-organized, and technology-enabled learning environment. 
Key Responsibilities
<ul>
<li>Provide professional assistance to students, faculty, and staff in locating and using print and electronic resources.</li>
<li>Support the management and organization of library collections, including cataloging and inventory.</li>
<li>Deliver library orientations and workshops to improve information literacy and resource use.</li>
<li>Supervise and guide Library Assistants in daily operations.</li>
<li>Contribute to the development and application of library policies and procedures.</li>
<li>Ensure proper use of library facilities and technologies, reporting and resolving issues as needed.</li></ul> 


Required Skills and Qualifications
<ul>
<li>Strong knowledge of library systems, resources, and electronic databases.</li>
<li>Excellent communication and customer service skills.</li>
<li>Ability to deliver user support, research assistance, and training sessions.</li>
<li>Strong organizational and problem-solving abilities.</li>
<li>Proficiency in Microsoft Office and library-related technologies.</li>
<li>Ability to supervise and support staff effectively.</li>
<li>Fluency in English and Arabic (both required)</li></ul> 


Education and Experience
<ul>
<li>Bachelor&rsquo;s degree in Library Science, Information Studies, or a related field (Master&rsquo;s degree preferred).</li>
<li>Previous experience in an academic library setting is an advantage.</li>
<li>Familiarity with integrated library systems and electronic databases.</li></ul> 


About American International University 
American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American higher education model. AIU provides degree programs in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. 
The University is committed to fostering intellectual, cultural, and personal growth for all members of its community, preparing graduates for leadership roles in a global society. 
For more information, visit: www.aiu.edu.kw 
How to Apply 
Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: 
https://aiu.edu.kw/careers/jobs</div>

Assistant Librarian

Join American International University and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

American International University

ABOUT_COMPANY

Salesforce Developer

Executive Director of Information Technology

Assistant Librarian