Qureos Mentor

American Kennel Club

<div>The American Kennel Club is looking for a Senior Community Manager who lives and breathes dogs and understands the deep bond they bring to our lives. In this role, you&rsquo;ll guide how millions of dog lovers connect with AKC across social platforms, online communities, and emerging digital spaces. You&rsquo;ll shape our community strategy, lead engagement efforts, and build meaningful relationships with the people who make AKC what it is: passionate dog owners, breeders, handlers, and fans.

This position blends strategic leadership with hands-on execution. You&rsquo;ll be the voice of AKC in the digital world, fostering a friendly, inclusive, and knowledgeable environment where dog lovers feel seen, supported, and inspired.

* This is a Hybrid opportunity that requires onsite days in our New York City office*

Primary Job Duties Include
<ul><li>Own and actively evolve AKC&rsquo;s community management strategy across social platforms, online communities, and emerging digital spaces, balancing long‑term vision with day‑to‑day execution.</li></ul>
<ul><li>Build, implement, and continuously refine scalable engagement frameworks that drive community growth, retention, and deeper audience connection.</li></ul>
<ul><li>Lead hands‑on community engagement across AKC&rsquo;s social channels, modeling best‑in‑class interactions while setting standards for the broader team.</li></ul>
<ul><li>Define and apply tone‑of‑voice guidelines and engagement best practices, ensuring consistency while adapting messaging to platform‑specific norms.</li></ul>
<ul><li>Monitor community conversations and sentiment in real time, translating insights into both immediate responses and longer‑term strategic recommendations.</li></ul>
<ul><li>Maintain a positive, inclusive, and well‑moderated community environment by personally contributing to moderation efforts and owning escalation protocols.</li></ul>
<ul><li>Manage and nurture relationships with dog‑focused influencers and creators, supporting campaign execution while identifying new partnership opportunities.</li></ul>
<ul><li>Lead the development and hands‑on management of AKC&rsquo;s Social Ambassador Program, from recruitment and onboarding to ongoing engagement and performance.</li></ul>
<ul><li>Own AKC&rsquo;s Reddit presence, including direct participation in subreddit engagement, moderation, AMAs, and community‑led initiatives.</li></ul>
<ul><li>Partner closely with social, content, and marketing teams, bringing frontline community insights into campaign planning, content development, and execution.</li></ul>

Required Skills, Knowledge and Competency Requirements
<ul><li>Experience in community management, social media, or digital marketing, ideally with consumer‑facing brands.</li></ul>
<ul><li>Proven success developing and executing community strategies for large, active audiences.</li></ul>
<ul><li>Deep understanding of dog culture, dog ownership, and the role dogs play in people&rsquo;s lives.</li></ul>
<ul><li>Experience managing influencers, creators, and ambassador programs.</li></ul>
<ul><li>Exceptional written communication skills with the ability to adapt tone across platforms while staying warm and approachable.</li></ul>
<ul><li>Strong analytical skills and experience with social listening and community management tools.</li></ul>
<ul><li>Highly organized, proactive, and comfortable leading cross‑functional initiatives.</li></ul> 


The salary range for this position in New York City is $95,000-105,000/year; however salary offered may vary depending on skills, experience, job-related knowledge and location.</div>

Sr. Community Manager-NY City

Join American Kennel Club and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

American Kennel Club

About Company

Sr. Community Manager-NY City